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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 1
Average Mileage:
5,464 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Mercedes-Benz GLK350 seat belts / air bags problems

seat belts / air bags problem

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2015 Mercedes-Benz GLK350 Owner Comments (Page 2 of 5)

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problem #63

Mar 122019

GLK350

  • miles

A D V E R T I S E M E N T S

The contact owns a 2015 Mercedes Benz Glk350. The contact received notification on NHTSA campaign number: 19V010000 (air bags) and called Mercedes Benz of jacksonville dealer, (10231 atlantic blvd, jacksonville, fl 32225, (866) 955-5901) and was informed the part was not available for the repair and was to contact Mercedes Benz customer service. The manufacturer was made aware of the failure and informed the contact, the part will become available October of 2020. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirmed part not available.

- Ponte Vedra Beach, FL, USA

problem #62

Feb 012019

GLK350 6-cyl

  • miles
2015 Mercedes Benz glk. Consumer writes in regards to takata airbag safety recall. The consumer stated the maufacturer exceeded a reasonable amount of time completing the recall repair.

- Bedford, NH, USA

problem #61

Jan 302019

GLK350

  • miles
Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of marietta (810 cobb pkwy, marietta, ga 30060) confirmed that the part was not available for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mableton, GA, USA

problem #60

Jun 012019

GLK350

  • miles

A D V E R T I S E M E N T S

The contact owns a 2015 Mercedes-Benz Glk350. The contact stated that NHTSA campaign number: 19V010000 (air bags) exceeded a reasonable amount of time for repair. The contact did not receive a recall notification from the manufacturer. The contact spoke with arrowhead Mercedes-Benz (9260 West bell road, peoria, AZ 85382, 623-815-3900) and was informed that the part was not available. The dealer stated that the contact would be called once the part arrived. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Scottsdale, AZ, USA

problem #59

Dec 262019

GLK350

  • miles
Tacata airbag is not repaired jet ## VIN passed ## Mercedes-Benz 2015glk3504matic ##

- Youngstown, OH, USA

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problem #58

May 012019

GLK350

  • miles
Vehilce takada air bags recalled but vehicle manufacture states they do not have parts. It has been over 6 months and I feel the vehile is not safe to drive. Mercedes Benz seems not to care. My other cars was fixed years ago with the same issue.

- Westerville, OH, USA

problem #57

Jan 012019

GLK350

  • miles

A D V E R T I S E M E N T S

My passenger seat airbag has been recalled, I originally received a letter informing me of this recall in January 2019. It has been almost a year from receiving this letter and the parts have not been distributed for replacement. I am pregnant and due in January and the last thing I want to worry about is a defective airbag. I am incredibly disappointed in how slow of a process this has been and wish to know the steps to have this fixed asap even if it requires me to pay out of pocket!

- Wilmington, NC, USA

problem #56

Jan 012019

GLK350

  • miles
Airbag recall with no fix. Driving with dangerous airbag that could harm passenger.

- Port Ewen, NY, USA

problem #55

Nov 012019

GLK350 6-cyl

  • miles
Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact received a recall notice for NHTSA campaign number: 19V010000 (air bags). After contacting an unknown dealer on multiple occasions, the contact was informed that the parts needed for the recall remedy were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated metallic fragments are flying out of the airbag.

- Bedford Heights, OH, USA

problem #54

Feb 012019

GLK350

  • miles
Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Motorworld (150 motorworld drive, wilkes barre, pa 18702, (888)781-5431) was contacted and verified that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Dallas, PA, USA

problem #53

Feb 012019

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of jackson (455 steed rd, ridgeland, ms 39157, (601) 956-4211) and the manufacturer were contacted and made aware of the issue. The contact was informed that the part was unavailable. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pearl, MS, USA

problem #52

Jan 212019

GLK350

  • 51,000 miles
Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact received a recall notification for NHTSA campaign number: 19V010000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to perform the repairs. Mercedes-Benz of orange park (7018 blanding blvd, jacksonville, fl 32244) confirmed that parts were not available to repair the vehicle. The contact also stated that the air bag warning indicator illuminated. The manufacturer was not notified of the failure. The approximate failure mileage was 51,000. VIN tool confirms parts not available.

- Jacksonville, FL, USA

problem #51

Oct 172019

GLK350

  • miles
Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact received a recall notification for NHTSA campaign number: 19V010000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called park place motorcars Mercedes-Benz (located at 5601 bryant irvin rd, fort worth, tx 76132, (817) 310-9745) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fort Worth, TX, USA

problem #50

Jan 182019

GLK350

  • miles
Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Columbia, MS, USA

problem #49

Jan 182019

GLK350

  • 50,000 miles
The contact owns a 2015 Mercedes-Benz glk350W2. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact heard a humming noise coming from the air bag compartments on both the front driver and passenger sides of the vehicle. The contact called walter's Mercedes-Benz of riverside (located at 3213 adams St, riverside, ca 92504, 951-441-6182) and was informed that the part was not available. The manufacturer was made aware of the failure and provided case number: 2/2091081908. The approximate failure mileage was 50,000.

- Corona, CA, USA

problem #48

Feb 012019

GLK350

  • miles
Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that Mercedes-Benz of loveland (located at 4040 byrd drive, loveland, co 80538, 855-249-1548) exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

- Estes Park, CO, USA

problem #47

Feb 252019

GLK350

  • miles
Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact received a recall notification for NHTSA campaign number: 19V010000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer and manufacturer were not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Branchburg, NJ, USA

problem #46

Mar 152019

GLK350

  • miles
Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact received a recall notification for NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of memphis (5389 poplar ave, memphis, tn 38119, (901) 345-6211) was contacted and stated that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Memphis, TN, USA

problem #45

Feb 012019

GLK350

  • miles
The contact owns a 2015 Mercedes-Benz glk350W2. The contact received a recall notice for NHTSA campaign number: 19V010000(air bags). Mercedes-Benz of delray (1001 linton blvd, delray beach, fl 33444, 561-291-6095) was contacted and stated that the part was not available. The manufacturer was not notified. The vehicle was not repaired. The contact had not experienced a failure. VIN tool confirms parts not available.

- Boynton Beach, FL, USA

problem #44

Jan 182019

GLK350 6-cyl

  • miles
Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact called Mercedes-Benz of temecula at 951-216-7800 (located at 40910 temecula center dr, temecula, ca 92591) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was unknown. Mconsumer stated ercedes-Benz (manufacturer) said not to expect parts before May 2020.

- Temecula, CA, USA

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