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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 1
Average Mileage:
5,464 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Mercedes-Benz GLK350 seat belts / air bags problems

seat belts / air bags problem

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2015 Mercedes-Benz GLK350 Owner Comments (Page 3 of 5)

« Read the previous 20 complaints

problem #43

Aug 142019

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact stated that parts were not available for NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure.

- Sea Isle City, NJ, USA

problem #42

Aug 012019

GLK350

  • miles
Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact stated that the recall notice for NHTSA campaign number: 19V010000 (air bags) was received. After contacting knoxville Mercedes-Benz (10131 parkside, knoxville, tn), the contact was informed that the parts needed for the recall remedy were still not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Louisville, TN, USA

problem #41

Feb 012019

GLK350

  • miles
The contact owns a 2015 Mercedes-Benz glk350W2. The contact stated that the vehicle was included in an unknown recall regarding the air bags. The dealer and manufacturer were not contacted. The vehicle was not repaired because the parts were not available. The contact had not experienced a failure.

- Blythewood, SC, USA

problem #40

Feb 012019

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact received a recall notice for NHTSA campaign number: 169V01000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of knoxville (10131 parkside dr, knoxville, tn 37922, (865) 777-2222) who stated that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Clinton, TN, USA

problem #39

Mar 062019

GLK350

  • miles
Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bethesda, MD, USA

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problem #38

Apr 182019

GLK350

  • miles
The contact owns a 2015 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of houston greenway (3900 southwest fwy, houston, tx 77027, (713) 489-2111) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

problem #37

Jul 022019

GLK350

  • 48,000 miles

A D V E R T I S E M E N T S

Front driver side airbag malfunction

- Las Vegas, NV, USA

problem #36

Feb 152019

GLK350

  • miles
Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of Ontario (located at 3787 E guasti rd, Ontario, ca 91761, (909) 212-8400) was contacted and stated that the part was not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mira Loma, CA, USA

problem #35

Jun 292019

GLK350

  • miles
Takata recall; what is a reasonable time? I got the letter in February and still no follow-up from my dealer. I am worried about having the airbag explode.

- Palatine, IL, USA

problem #34

Jan 282019

GLK350

  • miles
Takata recall. The contact owns a 2015 Mercedes-Benz glk350W2. The contact received notification of NHTSA campaign number: 19V01000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of san antonio (9600 san pedro ave, san antonio, tx 78216, (210) 366-9600) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and confirmed that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Antonio, TX, USA

problem #33

Jan 012019

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact stated that the recall notice for NHTSA campaign number: 19V010000 (air bags) was received. After contacting the local dealer (Mercedes-Benz of South bay, 3311 pacific coast hwy, torrance, ca) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lomita, CA, USA

problem #32

Jan 182019

GLK350

  • miles
Recall 19V010. Parts are still not available at dealer. We need transportation, can't trade in are sell without a substantial lost and I'm concerned about driving with front seat passenger. Mercedes should repair or buy back the car at fair and reasonable price.

- Leesburg, FL, USA

problem #31

Mar 012019

GLK350 6-cyl

  • miles
Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The manufacturer and dealer were notified. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect. Consumer was told by dealer they could not perform the recall since the parts were not released by Mercedes.

- Commack, NY, USA

problem #30

Jan 092019

GLK350

  • miles
Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact called walter's Mercedes-Benz of riverside at 951-441-6182 (located at 3213 adams St, riverside, ca 92504) and was informed that the parts were not available. The contact stated that the recall notice was not sent in a timely manner. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Los Angeles, CA, USA

problem #29

May 142019

GLK350 6-cyl

  • miles
The contact owns a 2015 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz tysons corner (8545 leesburg pike, vienna, va 22182, (855) 786-8745) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Vienna, VA, USA

problem #28

Apr 012019

GLK350

  • miles
Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of palm springs (4095 E palm canyon dr, palm springs, ca 92264, (760) 328-6525) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Seal Beach, CA, USA

problem #27

Apr 222019

GLK350

  • miles
Takata recall. The defect in the passenger-side frontal airbag inflator may cause the inflator to explode when deployed. Nothing has been done to address this problem. The Mercedes Benz dealerships tell me the issue is "pending" and parts are not available. The car is four years old. When will parts be available?

- Naperville, IL, USA

problem #26

Apr 172019

GLK350

  • miles
Takata inflators - I received a letter of the recall date Feb 2019. I called the Mercedes dealer direct April 17, 2019 and they claimed they don't have the part and would send me a letter when one comes in. However, I have learned others who purchased cars after my purchase have had theirs replaced. I have great concern since my airbag indicator sometimes generates a warning. This replacement is long over due...

- Olive Branch, MS, USA

problem #25

Jan 182019

GLK350

  • 8,500 miles
Takata recall. 1/18/19. Dealer stated no recall, then when proven, refused to replace air bag despite availability, and refused to provide loaner car. Then in email with manufacturer claimed that safe to drive and only precautionary whereas recall notice states possible deadly. Over 60 days and not received recall notice. I found by VIN search.

- Forney, TX, USA

problem #24

Mar 012019

GLK350 6-cyl

  • miles
The contact owns a 2015 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Keeler motor car co informed me to contact usa Mercedes Benz. The usa Mercedes Benz informed me that my vehicle was not scheduled for repair of the airbag until may of 2020 on this airbag. This is an excessive time for repair. The first recall and on this airbag was in 2012 yet the defective air bag was knowing installed in a 2015 vehicle! forget repair, the airbag should be replaced. Manufacturer was notified and stated that the part would not be available until may of 2020. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pittsfield, MA, USA

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