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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
5,384 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Mercedes-Benz GLK350 seat belts / air bags problems

seat belts / air bags problem

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2011 Mercedes-Benz GLK350 Owner Comments (Page 3 of 5)

« Read the previous 20 complaints

problem #52

Apr 232018

GLK350

  • 116,000 miles

A D V E R T I S E M E N T S

My warning indicator is going on and off stating there is an airbag problem. Nothing so far has happened other than I have the takeda airbags in my car and am becoming frightened. It started flashing that warning about one or two months ago but my dealer states that it is not a problem and they don't have the parts available for the recall replacement. I am concerned. It happens when the car is stationary from what I recall.

- Warren, NJ, USA

problem #51

Apr 302011

GLK350

  • miles
Takata recall. I have yet to receive information telling me how to resolve this issue. As it stands today, the previous search indicates that the problem remains unsolved. One of the most important safety features of my car isn't working and the company that is responsible for correcting this issue seems to be unmotivated. Someone needs to motivate them before more people are injured or die due to their negligence.

- Austin, TX, USA

problem #50

Apr 172018

GLK350

  • miles
Dealership advised, at this time there is no parts available or information from Mercedes to fix this. I have tried for months to call to set up getting this resolved, and no one has a time or date of when this can be fixed. This has become a safety issue, and I need a resolution quick. Not the dealerships fault, as they are just following the information they have available to them

- Hagerstown, MD, USA

problem #49

Feb 032016

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2011 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (Mercedes-Benz of natick, 253 N main St. Natick, MA 01760, (508) 655-5350) and was informed that the parts were not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Franklin, MA, USA

problem #48

Feb 112016

GLK350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 16V081000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer Mercedes-Benz of scottsdale (4725 N scottsdale rd, scottsdale, AZ 85251, (480) 409-0409) did not give a specific date for when the part would become available as well as the interim notice from the manufacturer. The manufacturer was contacted to determine when the part would be supplied to the dealer to receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Phoenix, AZ, USA

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problem #47

Dec 012017

GLK350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of daytona beach (1188 N tomoka farms rd, daytona beach, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags).

- Palm Coast, FL, USA

problem #46

Dec 272017

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall -- since being notified of the recall I have tried several times to get the airbags replaced but all service providers have said that no parts have been provided by takata and no one can ever give me an estimate of when the parts will be come available. I am concerned about my safety in a vehicle with airbags that have been recalled.

- Washington, DC, USA

problem #45

Dec 252017

GLK350

  • 131,287 miles
Takata inflators have not been repaired told by dealers that these airbags are dangerous and could cause severe injury to passengers. Tork control unit or transmission is not functioning properly faulty trans on the car per dealer has not been repaired told there was several 2011 glk 350 with this concern Mercedes is to repair but has not.car in motion when occurs

- Jasper, GA, USA

problem #44

Jun 012016

GLK350

  • miles
Takata recall: NHTSA recall # 16V-081 the manufacturer, Mercedes-Benz, is unable to remedy the safety recall for my car. It has been over a year since I received the first recall notice for the driver-side airbags and nothing has been done. I contacted Mercedes-Benz several times. They do not have the parts to repair the air bags yet they have the time, resources and technologies to develop and produce new cars. Knowing that I am driving a car with defective air bags that could injure or kill is causing me a lot of stress and anxiety. I bought this car several year ago with the idea that my son would drive it. This car is unsafe and deadly. The deployment of the airbag can result in metal fragments striking the driver or passengers. It is unacceptable that, almost 2 years after the takata recall, nothing has been done by Mercedes-Benz and that I am left with a car that is hazardous.

- Washington, DC, USA

problem #43

May 022016

GLK350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer (autobahn motors, 700 island pkwy, belmont, ca 94002, 844-896-1944) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide a reasonable date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Foster City, CA, USA

problem #42

Dec 122017

GLK350

  • miles

A D V E R T I S E M E N T S

"takata recall" I am complaing because I have been the owner of this vehicle for two years now and each time I contact my dealership about replacing my airbag, they say the part is not in. I am worried day and night about having an accident and being injured. I have already been involved in two accidents. The car was in motion when both accidents occured.

- Washington, DC, USA

problem #41

Mar 312017

GLK350

  • miles
Takata recall. There presently is no replacement bag availiable

- Oswego, NY, USA

problem #40

May 252016

GLK350

  • miles
Takata recall: I was informed of this recall May 25,2016, yet I still have not received replacement of the airbags. My Mercedes Benz dealer garage isla verde, states they have not recieved any replacement parts. Now I receive a letter stating takata has declared chapter 11. I concerned with the amount of time it has taken to resolve the safty of my vehicle.

- San Sebastian, PR, USA

problem #39

May 012016

GLK350

  • miles
Takata recall Mercedes Benz has not contact us with a solution/date

- Suwanee, GA, USA

problem #38

May 102016

GLK350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (Mercedes-Benz of denver, 940 S. Colorado blvd, denver, co 80246) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Golden, CO, USA

problem #37

Feb 112016

GLK350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz glk350W4. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called aristocrat motors at (913) 677-3300 (9400 w 65th St, merriam, ks 66203) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Kansas City, MO, USA

problem #36

Feb 112016

GLK350

  • miles
Takata recall I received a notice of "a safety recall that requires your immediate attention" notice in Feb, 2016. I have been to all the websites, had my car into Mercedes service for other items several times, and called all the Mercedes 'recall info' phone numbers, and have asked for my replacement through all these channels. I still do not have the replacement, or even a date of when this 'safety recall' situation will be remedied. I am blessed that we have had no specific incident with the inflator malfunctioning and hurting anyone in my family. However, I am not happy that something could potentially happen, per Mercedes and NHTSA notifications, but I am powerless to do anything about it short of parking the car. I can't afford to do that.

- Franklin, MI, USA

problem #35

Dec 152016

GLK350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags); however, the remedy was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. W.I. simonson Mercedes-Benz (1626 wilshire blvd, santa monica, ca 90403, (855) 677-2690) confirmed that the remedy was not yet available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Studio City, CA, USA

problem #34

Feb 112016

GLK350

  • miles
I received the notice over a year and a half and Mercedes still does not have parts to fix the issue.

- El Paso, TX, USA

problem #33

Nov 122017

GLK350

  • miles
Takata recall: Remedies are still not available from Mercedes-Benz for NHTSA recall numbers 16V081 (driver-side front air bag) and 16V363 (passenger-side front air bags), and takata (tk holdings Inc.) has filed for chapter 11 bankruptcy.

- Cupertino, CA, USA

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