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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
5,384 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Mercedes-Benz GLK350 seat belts / air bags problems

seat belts / air bags problem

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2011 Mercedes-Benz GLK350 Owner Comments (Page 2 of 5)

« Read the previous 20 complaints

problem #72

Feb 092019

GLK350

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Mercedes-Benz glk350W. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of littleton (8070 S broadway, littleton, co 80122, (303) 738-7700) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Greenwood, CO, USA

problem #71

Jan 182019

GLK350

  • miles
Takata recall, recall has been open since 2016? driving around with a ticking time bomb.

- Albuquerque, NM, USA

problem #70

Dec 272018

GLK350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags). The dealer and manufacturer were not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Baton Rouge, LA, USA

problem #69

Feb 222016

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2011 Mercedes-Benz Glk350. The contact received a recall notification for NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (orrin B. hayes Mercedes-Benz, 543 w Michigan ave, kalamazoo, mi 49007) confirmed that parts were not available to perform the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Portage, MI, USA

problem #68

Dec 242018

GLK350

  • miles
My wife was T bone on Dec., 24, 2018 by another vehicle she flipped 2 time and hit a guard rail the air bags never deployed. She is now home and healing. I wanted to know how she will be compensated my your company cause the air bags was never fixed in her car.

- Upper Marlboro, MD, USA

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problem #67

Mar 242012

GLK350

  • miles
Takata the driver-side frontal airbags in crash could deploy and cause metal fragments to strike the driver or other occupants possibly causing death or injury. The manufacture has not provided replacement parts.

- Atlanta, GA, USA

problem #66

May 012016

GLK350

  • 35,000 miles

A D V E R T I S E M E N T S

Takata recall stating the manufacturer had exceeded a reasonable amount of time for the recall remedy. Mbz keeps postponingb the repairs for 3 years

- Alamo, CA, USA

problem #65

May 012016

GLK350

  • miles
Takata air bag manufacturer had exceeded a reasonable amount of time for the recall remedy.

- Alamo, CA, USA

problem #64

Dec 232018

GLK350

  • miles
Takata recall, parts still not available (zone a vehicle, California, built in 2011).

- Davis, CA, USA

problem #63

Dec 172018

GLK350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The dealer (Mercedes-Benz of alexandria, 200 S pickett St, alexandria, va 22304, 703-341-2100) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Camp Springs, MD, USA

problem #62

Dec 062018

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall I've had this recall on the car ever since I've purchased it and I don't have a piece of mind driving or having my passenger ride in my car with me. There seems to not be a solution to get this fixed at the dealership. This is a very dangerous recall and I need to know what I can do to expedite the process.

- Odenton, MD, USA

problem #61

Nov 262018

GLK350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The dealer was not contacted. The manufacturer was contacted and stated that the parts were not available and would arrive by December of 2018. The contact had not experienced a failure. VIN tool confirms parts not available.

- Akron, OH, USA

problem #60

Jun 012017

GLK350

  • 27,000 miles
"takata recall". reference # 11140309. Current info on report incorrect. Please update with below. Recall number 16V363 and 16V081. I purchased my pre-owned Glk350 on Dec 24 2016. The dealer alm of duluth did not inform me of an open recall. I received a recall notification from mb Dec 2017 stating parts would be available March 30, 2018. On March 2018, another notice stated it's delayed until June 30, 2018. As of today, still no notifications as to when the airbags will be replaced. This vehicle is a daily driver. Oct 2018, I went to mb of athens and asked about the takata recall. The service mgr said they were replacing airbags on 2009 C-class. Mb headquarters said this is incorrect and that mb vehicles do not require the replacement because no mb vehicles have been involved in a takata related incident. A wsbtv investigation reported from takata that high humidity increases the likelihood of premature ruptures. This Glk350 was originally purchased in miami and resold in atlanta. My glk is a daily driver and this is unacceptable from mb!! mb is playing russian roulette with our lives. The only notice I want from NHTSA is a date when my airbags (driver & passenger) will be replaced. If NHTSA cannot 'fine' mb for their direct denial, then I'm filing a class action lawsuit !

- Covington, GA, USA

problem #59

Jun 162016

GLK350

  • miles
The contact owns a 2011 Mercedes-Benz glk350W2. The contact received notification of NHTSA campaign numbers: 16V383000 (air bags) and 16V081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Mercedes-Benz of athens, 1886 luxury drive, watkinsville, ga 30677, (706)-521-0774) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and stated that parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Covington, GA, USA

problem #58

May 012016

GLK350

  • 20,000 miles
Takata recall it has now been almost 3 years with no solution and this car is in Hawaii, which is supposed to be zone 1 priority

- North Fork, CA, USA

problem #57

Sep 142018

GLK350

  • miles
It is well over two years for this recall and there has yet to be a fix initiative.

- San Antonio, TX, USA

problem #56

Feb 292016

GLK350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz Glk350. The contact received a recall notification for NHTSA campaign number: 16V081000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Norton, MA, USA

problem #55

Feb 092016

GLK350

  • 40,000 miles
Takata recall manufacturer and dealer have failed to address the issue for more two years. Messages left on manufacturer's recall number have gone unanswered and dealer says they have no information.

- Radnor, PA, USA

problem #54

Apr 102015

GLK350

  • miles
Takata recall -- no word from the deal ship as to when this problem will be resolved however they are always sending me email notifications/letters about trade in. I just this repair made now. Call you put pressure the deal ship regarding a completion date?

- Atlanta, GA, USA

problem #53

May 012016

GLK350

  • miles
Takata recall Mercedes Benz notified me of the recall for my airbags in may of 2016. Since then I have received two more notifications postponing the replacement. On February 2, 2017, I spoke with teresa at Mercedes (1-800-367-6372 ext. 4601) and was told that my vehicle was in phase 1 of the recall. The December 2017 letter stated that my vehicle was in priority group 4. a letter in January 2018 stated the my vehicle was in group 5. I believe that the recall of the takata airbags in my vehicle is not being handled properly and that my vehicle has not been categorized properly. I feel that my safety has been placed at risk far too long. Why has the priority group changed and the replacement of my bags delayed" is the problem with Mercedes Benz corporation or with the NHTSA"

- West Palm Beach, FL, USA

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