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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
5,384 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Mercedes-Benz GLK350 seat belts / air bags problems

seat belts / air bags problem

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2011 Mercedes-Benz GLK350 Owner Comments (Page 4 of 5)

« Read the previous 20 complaints

problem #32

Aug 172016

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall I called Mercedes dealership near me. Baker motor company states they have no remedy and in the meanwhile I have an airbag light on my dash and driving around unsafe!!

- Charleston, SC, USA

problem #31

Nov 082017

GLK350

  • miles
"takata recall" I've been waiting over 2 years to have my recalled airbags replaced by the Mercedes dealership in georgetown, tx. I've emailed and called consistently every 2-3 months and they keep telling me they haven't gotten the replacement airbags in yet. Now I hear takata is declaring bankruptcy. Will my airbag replacement be affected by this" will the airbags ever be replaced? scary to drive around every day knowing I have a couple of shrapnel grenades in my steering wheel and dash, just waiting to explode and severely injured or kill me in the event of even a minor collision. Is there any way to disable them until they can be replaced" any help would be appreciated. Respectfully [xxx] [xxx] [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Austin, TX, USA

problem #30

Nov 072017

GLK350

  • 38,000 miles
Takata recall, dealer claims parts are not available over the last two years.

- Camas, WA, USA

problem #29

Feb 112016

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2011 Mercedes-Benz glk350W4. The contact received notification of NHTSA campaign numbers: 16V081000 and 16V363000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called benzel-busch motor car at (201) 298-9286 (28 grand ave, englewood, NJ 07631) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Brooklyn, NY, USA

problem #28

Nov 072017

GLK350

  • miles
Portsmouth Mercedes has not received replacement air bags as of today 11/7/2017. I have called tk holdings but have only received a recording. I am unable to get replacement air bags for the defective ones that are in my mb glk, which is to be free. Please help me get replacement air bags from tk holdings, which has filed bankruptcy case # 17-11375 (bls).

- Kittery, ME, USA

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problem #27

Nov 062017

GLK350

  • miles
Takata recall. I received the recall letter and about the chapter 11 bankruptcy filed for takata. I called 2 Mercedes dealerships and they have no idea when the parts will be available to fix the takata airbags that have been recalled. They have no estimated timeline for when they expect the parts to be available. Are we supposed to drive the car indefinitely until the parts become available to fix the airbags?

- Hayward, CA, USA

problem #26

Nov 032017

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall - I received the recall notice from mb usa about one year ago that my vehicle is under a recall. Still one year later I have not been provided the replacement part. Considering the amount of time that has passed, I believe the manufacturer has failed to remedy this safety recall for my vehicle in a timely manner.

- Emeryville, CA, USA

problem #25

Jan 012016

GLK350

  • miles
Takata recall has still not came up with a solution to fix the airbags which I feel is a hazard while driving. This is my only means of transportato and I don't feel my family and I are safe in this vehicle. After traveling to a doctors appointment, when put the key in the posution to crank vehicle the steering wheel would no longer let fown. Steering wheel is now stuck in the up position. Can't lower the steering column. Which makes it now difficult the stir. Electric control lever will not work. Brake lights, signal lights lamps continually burns out bulbs while in motion, stationary actually at anyime.

- Terry, MS, USA

problem #24

Nov 022017

GLK350

  • miles
Local dealers have been unable to repair as they claim there isn't a replacement as of now.

- Ventnor, NJ, USA

problem #23

Oct 012016

GLK350

  • miles
Takata recall this has been going on for over a year & dealer has not inplemented replacement.

- Alexandria, VA, USA

problem #22

Oct 272017

GLK350

  • miles

A D V E R T I S E M E N T S

I have not gotten the free replacement airbags from any of the dealerships near me. So far nothing has happened to the airbags as of now. I use my car very often and I do not want to become part of the statistics. I just want the airbags replaced.

- Brooklyn, NY, USA

problem #21

Oct 272017

GLK350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (friendly motorcars, 134 old post rd, wappingers falls, NY 12590 (845) 298-0600) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was unable to confirm when the parts were to become available. The contact stated recently received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Poughkeepsie, NY, USA

problem #20

Oct 252017

GLK350

  • miles
Takata recall I am still waiting for the air bag replacements to be put in my car. This is since February 2016. I called the dealership in huntington newyork today & was told that they still do not have the parts.

- Syosset, NY, USA

problem #19

Feb 112016

GLK350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of white plains (50 bank St, white plains, NY) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- West Harrison, NY, USA

problem #18

Feb 112016

GLK350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz glk350W4. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of massapequa at (631) 213-2023 (101 East sunrise highway, amityville, NY 11701) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Bethpage, NY, USA

problem #17

Aug 012016

GLK350

  • 12,000 miles
August 2016, Mercedes-Benz recalled my vehicle because of recall NHTSA #16V-363. As of today, there is no replacement airbag available. My car has become worthless as a trade-in with this defect. I have not had an accident, but should not have to travel so cautiously, praying that nothing happens.

- Tampa, FL, USA

problem #16

Oct 232017

GLK350 6-cyl

  • miles
I received a recall on April 2016 for the driver-side takata airbag and a recall on August 2016 for the passenger-side takata airbag. I have contacted Mercedes on multiple occasions and nothing has been done. My dealership Mercedes-Benz of North palm beach 9275 fl A1aalt, North palm beach (561) 848-2900 cannot give me any answers as to when they could replace those bags and do not seem to care!! in the meantime I am driving with 2 potentially dangerous airbags!! it has been impossible to get any help with replacing those airbags! thank you for your help, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Palm Beach Shores, FL, USA

problem #15

Feb 112016

GLK350

  • miles
Takata recall - this recall has been open for almost 2 years. When will they have a fix ready, or do they plan on having a fix? I am concerned with my family's safety. Thank you.

- Phoenix, AZ, USA

problem #14

Mar 012016

GLK350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz Glk350. The contact stated that NHTSA campaign numbers: 16V081000 and 16V363000 (air bags) exceeded a reasonable amount of time for the repair. The contact received the recall notification in March and June of 2016. The dealer (park place motorcars Mercedes-Benz grapevine, 1300 texan trail, grapevine, tx) stated that the parts were unavailable due to a backorder. The manufacturer was not contacted or made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

- Grand Prairie, TX, USA

problem #13

Jul 242017

GLK350

  • 0 miles
Takata recall. The recall letters have been sent to owners since may of 2016 but as of today, July 24, 2017, there is still no replacement airbags available to replace the defective airbags. We should not be exposed to these unsafe airbags. There should be a vehicle rental option paid by the airbag manufacturer until the airbags are replaced.

- San Jose, CA, USA

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