Technical Service Bulletins (TSBs) for the 2019 GLC300 are official communications between Mercedes-Benz & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifger??A?usch_SteeringWheel-GrindingNoises. Read More »
Complaint 1. Vibrations noticeable at steering wheel when front axle is excited when driving at a speed between 65 km/h and 130 km/h over an obstacle. Read More »
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. Read More »
Complaint Malfunction of the electric steering column adjustment. The adjustment application by the driver does not correspond to the adjustment direction of the steering column. Read More »
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Read More »
Complaint 1. Vibrations noticeable at steering wheel when front axle is excited when driving at a speed between 65 km/h and 130 km/h over an obstacle. Read More »
Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. Read More »
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz, has determined that the active engine mounts in certain C-Class (model series 205), E-Class (model series 213), GLC (model series 253), and AMG GT (model series 290) vehicles ... Read More »
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz, has determined that on certain MY19-20 C-Class, GLC-Class, and AMG GT (205, 253, and 290 platform) vehicles, the software for the AMG drive unit control unit does not ... Read More »
Check engine light illuminated Fault code stored in N3/10 control unit- P052E71 Positive Crankcase Ventilation Regulator Valve Performance: The valve for crankcase ventilation has a malfunction The partial-load ventilation valve (a ... Read More »
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (a??MBUSAa??) is extending the coverage for the intake line assembly on your ... Read More »
Check engine light illuminated Fault code stored in N3/10 control unit- P052E71 a?? Positive Crankcase Ventilation Regulator Valve Performance: The valve for crankcase ventilation has a malfunction The partial-load ventilation valve ... Read More »
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (a??MBUSAa??) is extending the warranty coverage on the intake line assembly in ... Read More »
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (a??MBUSAa??) is extending the warranty coverage on the intake line assembly in ... Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Check engine light illuminated Fault code stored in N3/10 control unit- P052E71 a?? Positive Crankcase Ventilation Regulator Valve Performance: The valve for crankcase ventilation has a malfunction The partial-load ventilation valve ... Read More »
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (MBUSA) is extending the warranty coverage for the pressure sensor in certain ... Read More »
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain MY 2019 GLC-Class, and GLE-Class (253, and 292 platform) vehicles, the automatic transmission does not meet specification, and thus the ... Read More »
When accelerating at low speeds (slow roll at < 9 mph, 2nd gear), the engine limp-home mode may be triggered which in turn limits the amount of power available. Read More »
This is to notify you of the Service Campaign OTA update for the MBUX system software in 750,313 Model Year (MY) MY19-24 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, GT 4-door (177, 118, 257, 213, 238, 243, 247, 253,167, 290 ... Read More »
i?? Always use the latest XENTRY Diagnosis software release with all available add-ons. i?? Make sure to follow the operation steps exactly as described in XENTRY Diagnosis. Read More »
The radio station favorites list is no longer present after bus idle Saving process during download Perform software update in control unit HU6 in the head unit (A26/17) to version E871.1 (A 247 904 53 00). Read More »
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2019-2023 A-Class, CLA, E-Class, G-Class, GLA, GLB, GLC, GLE, GLS, and S-Class (177, 118, 238, 463, 247, 253, 167, and 222 ... Read More »
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz, has determined that in certain MY 2017-2021 C-Class, CLA, CLS, E-Class, GLC, GLE, GLS, AMG GT, S-Class, SL, and SLC (205, 117, 257, 213/238, 253, 166/292, ... Read More »
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, C-Class, CLA, CLS, E-Class, EQB, G-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, ... Read More »
The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) ... Read More »
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning ... Read More »
Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »
Complaint In an initial quick test, DTC B238A00 "Fan 2 of the control unit has malfunctioned" may be active and/or stored in the MBUX Multimedia System (A26/17) Cause Current MBUX Multimedia System (A26/17) software release ... Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has extended the warranty for the accelerator pedal wiring harness and connectors from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 10 ... Read More »
Complaint Fault message (yellow) in instrument cluster and TPM warning lamp. Individual or all tire pressure sensors are not recognized. Tire pressure monitoring system nonfunctional / temporarily unavailable. Read More »
Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt ... Read More »
Complaint The following complaints may be noted by the customer: a?? Upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Read More »
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. Read More »
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. Read More »
Complaint Seat heating on driver's seat and front passenger seat nonfunctional. The LEDs on the switches for the seat heating illuminate, but the seat heating mats do not get warm. Cause Faulty SCN coding of rear SAM. Read More »
When accelerating at low speeds (slow roll at < 9 mph, 2nd gear), the engine limp-home mode may be triggered which in turn limits the amount of power available. Read More »
In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the MBUX multimedia system (A26/17) Read More »
The customer complains that when the ignition is switched on, pulsating buzzing noises which fluctuate in volume can be heard coming from the area of the instrument panel or the driver's footwell. Read More »
The following complaints may be noted by the customer: - The MBUX multimedia system (A26/17) starts route guidance without user input and does not provide any audio notification. Read More »
The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. Read More »
i?? Always use the latest XENTRY Diagnosis software release with all available add-ons. i?? Make sure to follow the operation steps exactly as described in XENTRY Diagnosis. Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) ... Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning ... Read More »
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Read More »
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz, has determined that on certain MY19-20 C-Class, GLC-Class, and AMG GT (205, 253, and 290 platform) vehicles, the software for the AMG drive unit control unit does not ... Read More »
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz, has determined that the active engine mounts in certain C-Class (model series 205), E-Class (model series 213), GLC (model series 253), and AMG GT (model series 290) vehicles ... Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning ... Read More »
When accelerating at low speeds (slow roll at < 9 mph, 2nd gear), the engine limp-home mode may be triggered which in turn limits the amount of power available. Read More »
Complaint Staining on door trim strips and top and bottom trim elements on rear side windows Cause Damage to protective coating (due to poor original optimization of coating) of door beltline trim strips, door upper trim strips and ... Read More »
Complaint Staining on door trim strips and top and bottom trim elements on rear side windows Cause Damage to protective coating of door beltline trim strips, door upper trim strips and side window trim element due to strong alkaline ... Read More »
Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »
Complaint Fault message (yellow) in instrument cluster and TPM warning lamp. Individual or all tire pressure sensors are not recognized. Tire pressure monitoring system nonfunctional / temporarily unavailable. Read More »
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. Read More »
Complaint Seat heating on driver's seat and front passenger seat nonfunctional. The LEDs on the switches for the seat heating illuminate, but the seat heating mats do not get warm. Cause Faulty SCN coding of rear SAM. Read More »
Complaint Seat heating on driver's seat and front passenger seat nonfunctional. The LEDs on the switches for the seat heating illuminate, but the seat heating mats do not get warm. Cause Faulty SCN coding of rear SAM. Read More »
When accelerating at low speeds (slow roll at < 9 mph, 2nd gear), the engine limp-home mode may be triggered which in turn limits the amount of power available. Read More »
The following complaints may be noted by the customer: - The MBUX multimedia system (A26/17) starts route guidance without user input and does not provide any audio notification. Read More »
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). Read More »
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Read More »
Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. Read More »
The customer complains that when the ignition is switched on, pulsating buzzing noises which fluctuate in volume can be heard coming from the area of the instrument panel or the driver's footwell. Read More »
The following complaints may be noted by the customer: - The MBUX multimedia system (A26/17) starts route guidance without user input and does not provide any audio notification. Read More »
The radio station favorites list is no longer present after bus idle Saving process during download Perform software update in control unit HU6 in the head unit (A26/17) to version E871.1 (A 247 904 53 00). Read More »
Upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Please insert a medium containing the corresponding map data". the navigation menu cannot be opened. Read More »
Mobile phone Apple iPhone 11/11Pro/11ProMax/SE 2020: The Bluetooth connection between the MBUX multimedia system and the mobile phone is briefly lost Read More »
Mobile phone Apple iPhone 11/11Pro/11ProMax/SE 2020: The Bluetooth connection between the MBUX multimedia system and the mobile phone is briefly lost Read More »
In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the MBUX multimedia system (A26/17) Read More »
