Technical Service Bulletins (TSBs) for the 2013 C250 are official communications between Mercedes-Benz & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. Read More »
Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". Read More »
Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa). Read More »
XENTRY (MERCEDES): AN INTERNAL ISSUE WITH ELECTRONIC STEERING LOCK IS CAUSING A FAILURE OF NO CRANKING, INTERMITTENT NO CRANK OR NO START AND WARNING ICONS WILL NOT ILLUMINATE IN ICM. MODEL GLK350, E350, 550. NO MODEL YEARS LISTED. Read More »
XENTRY (MERCEDES): RED DISPLAY MESSAGE IN INSTRUMENT CLUSTER POWER STEERING MALFUNCTION AND STEERING ASSISTANCE IS REDUCED, CHECK IMMEDIATELY THE OWNER'S MANUAL AFTER ENGINE START. MODEL 207, 204, 212, 231. NO MODEL YEAR. Read More »
XENTRY (MERCEDES): AN INTERNAL ISSUE WITH ELECTRONIC STEERING LOCK IS CAUSING A FAILURE OF NO CRANKING, INTERMITTENT NO CRANK OR NO START AND WARNING ICONS WILL NOT ILLUMINATE IN ICM. MODEL GLK350, E350, 550. NO MODEL YEARS LISTED. Read More »
XENTRY (MERCEDES): WITH STEERING AT FULL LOCK, NOISE CAN BE HEARD, LIKE KNOCKING AND/OR CREAKING, COMING FROM AREA OF FRONT AXLE WHEN MANEUVERING. Read More »
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit Read More »
XENTRY (DAIMLER): STORED IN ENGINE CONTROL UNIT ARE FAULTS RELATING TO THROTTLE VALVE ACTUATOR AND/OR OXYGEN SENSOR DUE TO OCCASIONAL TRANSITION RESISTANCE AT CONTACTS, CAUSING ENGINE DIAGNOSIS WARNING LAMP TO BE INACTIVE. MODEL ALL. Read More »
XENTRY: M271.8 EVO ENGINE HAS POOR ACCELERATOR RESPONSE- LACK OF POWER UNDER FULL LOAD AND HIGH RPM. ENGINE DIAGNOSIS WARNING LAMP (CEL) LIGHTS UP, VEHICLE IS IN LIMP-HOME MODE (MAY OR MAY NOT BE INTERMITTENT). Read More »
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Read More »
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa) Read More »
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
MERCEDES: THE AUTOMATIC TRANSMISSION DO NOT MEET INTERNAL SPECIFICATIONS, IN SOME VEHICLES, THAT CAUSES, IN SOME CASES, THE TRANSMISSION TO MAKE NOISES AND NEED TO HAVE AUTOMATIC TRANSMISSION REPLACED. Read More »
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. Read More »
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. Read More »
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Read More »
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit. Read More »
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit. Read More »
The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h. Read More »
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. Read More »
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30). Read More »
XENTRY (MERCEDES): AFTER IGNITION IS OFF, ROTARY LIGHT SWITCH SENDS WRONG SIGNAL DUE TO BATTERY DISCHARGED AND VEHICLE NOT STARTING. MODEL E350,550,63, C300,350,63,250, GLK350. NO MODEL YEARS LISTED. Read More »
MERCEDES BENZ:E-CLASS HYBRID 2013-2015 STARTER MAY NOT REACH THE REQUIRED AMOUNT OF STARTING PROCEDURES. STOP/START FUNCTION IS NO LONGER AVAILABLE. *LJ Read More »
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
XENTRY (MERCEDES): THE FUSE AND RELAY BOXES (SRB) IN ENGINE COMPARTMENT OR REAR COMPARTMENT HAS A MALFUNCTION AND DISRUPTIONS TO COMMUNICATION PATHS CAUSING A NO START IN VEHICLE. Read More »
XENTRY (MERCEDES): AN INTERNAL ISSUE WITH ELECTRONIC STEERING LOCK IS CAUSING A FAILURE OF NO CRANKING, INTERMITTENT NO CRANK OR NO START AND WARNING ICONS WILL NOT ILLUMINATE IN ICM. MODEL GLK350, E350, 550. NO MODEL YEARS LISTED. Read More »
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. Read More »
XENTRY (MERCEDES): RED DISPLAY MESSAGE IN INSTRUMENT CLUSTER POWER STEERING MALFUNCTION AND STEERING ASSISTANCE IS REDUCED, CHECK IMMEDIATELY THE OWNER'S MANUAL AFTER ENGINE START. MODEL 207, 204, 212, 231. NO MODEL YEAR. Read More »
XENTRY (MERCEDES): AFTER TAKING VEHICLE OUT TRANSPORT MODE, INSTRUMENT CLUSTER DISPLAYS MESSAGE SOS MBRACE SERVICE NOT ACTIVATED. MODELS 2013 166, 172, 204, 207, 212, 218, 231, 463. *PE Read More »
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, ... Read More »
MERCEDES: SOFTWARE FAILS TO CORRESPOND, ON SOME VEHICLES, TO CURRENT PRODUCTION CONFIGURATION. MODEL 2013 166 (ML), X166 (GL), 204 (C), X204 (GLK), 207 (E-COUPE), 212 (E), 218 (CLS), 231 (SL). Read More »
XENTRY (MERCEDES): DISPLAYED IN MULTIFUNCTION "LANE KEEPING ASSIST IS INOPERATIVE AND ACTIVE LANE KEEPING ASSIST IS INOPERATIVE" WHEN DRIVING OVER LANE MARKING. MODELS 204 (C300, 350, 63, 250). Read More »
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Read More »
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Read More »
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to ... Read More »
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle ... Read More »
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle ... Read More »
This Service Campaign has been initiated because Daimler AG (DAG), manufacturer of Mercedes-Benz vehicles, has determined that the seam seal at the spare tire well may not be to specification. Read More »
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to ... Read More »
XENTRY: REGARDING TRANSIT RESISTANCES MALFUNCTION FAULT MESSAGE IN INSTRUMENT CLUSTER, INTERMITTENTLY, DUE SENSITIVITY OF SYSTEM - ESP, BAS, PRE-SAFE FOR MODEL SERIES 204/212/207 AS OF PRODUCTION YEAR 2013 AND SELECTED ENGINE VARIANTS. Read More »
This Service Campaign has been initiated because Daimler AG (DAG), manufacturer of Mercedes-Benz vehicles, has determined that the seam seal at the spare tire well may not be to specification. Read More »
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. Read More »
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit Read More »
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Read More »
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew ... Read More »
A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. Read More »
Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console. Read More »
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the ... Read More »
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, ... Read More »
XENTRY (MERCEDES): THE GARMIN SD CARD NAVIGATION FAILS TO CHANGE ROUTE WHEN DEVIATING FROM ORIGINAL, INTERPRETING INCORRECTLY ACCESS RESTRICTIONS ON ROADS, AND WHEN AT INTERSECTIONS NAVIGATION INSTRUCTIONS ABSENT. MODEL 205. Read More »
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle ... Read More »
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle ... Read More »
