Technical Service Bulletins (TSBs) for the 2010 MAZDA5 are official communications between Mazda & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
MAZDA: STEERING COLUMN SLIGHTLY MOVES IN OR OUT TELESCOPICALLY. SOME VEHICLES MAY EXHIBIT A SLIGHT IN OR OUT MOVEMENT OF THE STEERING WHEEL WHEN IT IS PUSHED OR PULLED, EVEN WITH THE STEERING WHEEL RELEASE LEVER PROPERLY LOCKED. Read More »
SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY ... Read More »
SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY ... Read More »
SOME CUSTOMERS MAY REPORT A SLIGHT CLUNK/BANG/BUZZ NOISE OR JOLT FROM THE FRONT OF THE VEHICLE. THIS CONCERN WILL MOST LIKELY OCCUR DURING THE VEHICLES FIRST FORWARD MOVEMENT AFTER STARTING THE ENGINE. Read More »
THERE IS A CONCERN THAT SOME WATER PUMPS ARE BEING REPLACED THAT ARE NOT FAULTY, DUE TO SIGNS OF A VERY SMALL COOLANT LEAK FROM THE BLEED HOLE. Read More »
ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION. Read More »
ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION. Read More »
ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
SOME VEHICLES MAY EXPERIENCE THE MIL ON WITH DTC P2096:00 (TARGET A/F FEEDBACK SYSTEM TOO LEAN). THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. Read More »
SOME VEHICLES MAY EXPERIENCE THE MIL ON WITH DTC P0139 (HO2S CIRCUIT MALFUNCTION) STORED IN PCM MEMORY. THE PCM:1.MONITORS FOR A TIME-OUT MALFUNCTION (WHEN HO2S REMAINS ABOVE 0. Read More »
WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY. Read More »
SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). Read More »
SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE ... Read More »
WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. Read More »
MAZDA: ON VARIOUS MODEL YEARS AND MODEL VEHICLES, THE HEADLAMP ASSEMBLY WOULD HAVE EXCESSIVE CONDENSATION OR WATER WITHIN AND SHOULD BE CHECKED AND REPLACED, IF NECESSARY FOR CORRECT INSTALLATION. Read More »
MAZDA: ON VARIOUS MODEL YEARS AND MODEL VEHICLES, THE HEADLAMP ASSEMBLY WOULD HAVE EXCESSIVE CONDENSATION OR WATER WITHIN AND SHOULD BE CHECKED AND REPLACED, IF NECESSARY FOR CORRECT INSTALLATION. Read More »
SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE ... Read More »
SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE ... Read More »
SOME AUTOMOTIVE CLEANING PRODUCTS CONTAIN STRONG ACID OR ALKALI. WHEN THESE TYPES OF CLEANERS ARE USED TO CLEAN THE WHEELS ON MAZDA VEHICLES, THE CHEMICALS CONTENTS PENETRATE THE CLEAR COATING OF THE WHEEL SURFACE AND DAMAGE THE PAINT ... Read More »
SOME VEHICLES MAY EXHIBIT A CHATTERING NOISE AND THE DRIVER-SIDE SEAT LIFT CANNOT BE ADJUSTED BECAUSE THE LOCK PLATE GUIDE COMES OFF THE GUIDE CAM WHEN OPERATING THE LIFT. Read More »
RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNER?S MANUAL. Read More »
WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. Read More »
SOME VEHICLES MAY EXHIBIT BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM ... Read More »
WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »
WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »
SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK. Read More »
USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS. Read More »
MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. Read More »
MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING PROPER USE, AND PLACEMENT, OF DRIVER'S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. Read More »
THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVER?S FLOOR MAT TO AVOID ANY POTEN-TIAL INTERFERENCE WITH THE FOOT PEDALS. Read More »
SOME CUSTOMERS MAY COMPLAIN OF SIGNS OF OIL ON THE STRUTS OR SHOCK ABSORBERS. IN MOST CASES THE OIL THAT IS PRESENT IS NORMAL, AND A RESULT OF THE OIL THAT REMAINS ON THE SHAFT DURING THE NORMAL SWEEPING PROCESS OF THE SHAFT SEAL. Read More »
HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. Read More »
SOME VEHICLES MAY EXHIBIT BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM ... Read More »
WHEN REPLACING THE SIRIUSXM SATELLITE RADIO UNIT (OR A MAZDA CONNECT TUNER AND AMP UNIT (TAU)) WITH REPLACEMENT TUNER FOR ANY REASON, A CALL MUST BE MADE TO INFORM SIRIUSXM OF THE EXISTING RADIO ID AND THE NEW/ REPLACEMENT SAT RADIO ID AS ... Read More »
WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. Read More »
ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION. Read More »
MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. Read More »
SOME VEHICLES MAY EXHIBIT BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM ... Read More »
TO IMPROVE HANDLING OF CUSTOMER CONCERNS WITH HANDS-FREE (BLUETOOTH) VEHICLE SYSTEMS, MAZDA LAUNCHED A NEW SERVICE PROCEDURE AND PART EXCHANGE PROGRAM EFFECTIVE FEB. 08, 2010 ON APPLICABLE VEHICLES. Read More »
THE MULTI INFORMATION DISPLAY (MID) AND NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. PLEASE CONTACT THE APPROPRIATE SOURCE BY REFERRING TO THE FOLLOWING TABLES. Read More »
IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:?MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS. Read More »
THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVER?S FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS. Read More »
MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING PROPER USE, AND PLACEMENT, OF DRIVER'S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. Read More »
A MUSTY/MILDEW TYPE ODOR MAY COME FROM THE VENTS WHEN THE AIR CONDITIONING (A/C) SYSTEM IS OPERATING. IT IS MOST NOTICEABLE WHEN THE A/C IS FIRST TURNED ON. Read More »
