Technical Service Bulletins (TSBs) for the 2013 GS 350 are official communications between Lexus & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
The vehicle will not start or ready-on and the steering wheels lock is engaged so that the steering wheel may only be turned very little from side to side. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
The vehicle will not start or ready-on and the steering wheel lock is engaged so that the steering wheel may only be turned very little from side-to-side. Read More »
TSB: REVISION NOTICE July 3, 2017 Rev2: Applicability has been updated to include 2017 model year GS 200t, GS 350, GS 450h, RC 200t and RC 350 vehicles. Read More »
DP: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Read More »
TSB: Some 2013 ? 2019 model year GS and RC model vehicles may exhibit a squeal/squeak noise from the front brake pads. This is only applicable on 2WD F Sport vehicles. Read More »
TSB: REVISION NOTICE February 4, 2019 Rev2: G541 Applicability has been updated to include 2019 model year GS 300, GS 350, RC 300 and RC 350 vehicles. ? The Introduction and Repair Procedure sections have been updated. Read More »
TSB: Some 2013 ? 2018 model year Lexus vehicles AWD F Sport models and non-F Sport models may exhibit a squeal/squeak noise from the front brake pads. Read More »
TSB: SOME STANDARD/LUXURY GRADE AWD GS 350 VEHICLES MAY EXHIBIT A FRONT BRAKE SQUEAK WHILE TRAVELING AT LOW SPEEDS. A NEW BRAKE PAD KIT IS AVAILABLE TO REDUCE THE LIKELIHOOD OF THIS CONDITION OCCURRING. Read More »
TSB: SOME STANDARD/LUXURY GRADE AWD GS 350 VEHICLES MAY EXHIBIT A FRONT BRAKE SQUEAK WHILE TRAVELING AT LOW SPEEDS. A NEW BRAKE PAD KIT IS AVAILABLE TO REDUCE THE LIKELIHOOD OF THIS CONDITION OCCURRING. Read More »
TSB: Some Standard/Luxury grade AWD GS 350 vehicles may exhibit a front brake squeak while traveling at low speeds. A new brake pad kit is available to reduce the likelihood of this condition occurring. Read More »
TSB: REVISION NOTICE - APPLICABILITY HAS BEEN UPDATED TO INCLUDE 2015 ? 2016 MODEL YEAR GS 350 AND GS 450H VEHICLES AND 2016 MODEL YEAR GS 200T VEHICLES. Read More »
TSB: Revision Notice - Applicability has been updated to include 2015-2016 model year GS 350 and GS 450h vehicles and 2016 model year GS 200T vehicles. Read More »
TSB: Some Standard/Luxury grade 2WD GS 350 and GS 450h vehicles may exhibit a front brake squeak while traveling at slow speeds. A new brake pad kit, brake disc, and shim are available to reduce the likelihood of this condition occurring. Read More »
Some 2013 model year GS 350 F-Sport Package vehicles may exhibit squeak noise from the front brakes after an overnight cold soak. Noise is heard especially when driving at low speeds (0 ? 15 mph) and coming to a stop. Read More »
Some Standard/Luxury grade AWD GS350 and GS450H vehicles may exhibit a front brake squeak while traveling at low speeds. A new brake pad kit is available to reduce the likelihood of this condition occurring. Read More »
Some Standard/Luxury grade AWD GS 350 vehicles may exhibit a front brake squeak while traveling at low speeds. A new brake pad kit is available to reduce the likelihood of this condition occurring. Read More »
TT: In the event of brake repair occurring on an applicable vehicle, please use the images below to identify which rotors are installed on the vehicle. Read More »
Some 2013 model year GS 350 F-Sport Package vehicles may exhibit squeak noise from the front brakes after an overnight cold soak. Noise is heard especially when driving at low speeds (0 ? 15 mph) and coming to a stop. Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TechTip: Some models are equipped with front and rear wheels of different offsets or width. Wheel offset, defined as the distance between the wheel's centerline and the wheel-to-rotor mounting surface, affects the clearance between the ... Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TSB: Some 2013 ? 2020 model year Lexus AWD F Sport and non-F Sport model vehicles may exhibit a squeal/squeak noise from the front brake pads. Read More »
TSB: Some 2013 ? 2020 model year GS and RC model vehicles may exhibit a squeal/squeak noise from the front brake pads. This is only applicable on 2WD F Sport vehicles. Read More »
TechTip: Some models are equipped with front and rear wheels of different offsets or width. Wheel offset, defined as the distance between the wheel's centerline and the wheel-to-rotor mounting surface, affects the clearance between the ... Read More »
TSB: Some 2013 ? 2020 model year Lexus AWD F Sport and non-F Sport model vehicles may exhibit a squeal/squeak noise from the front brake pads. Read More »
TSB: Some 2013 ? 2020 model year GS and RC model vehicles may exhibit a squeal/squeak noise from the front brake pads. This is only applicable on 2WD F Sport vehicles. Read More »
The ?13-?14MY GS 350 comes equipped with an electronic Rear Parking Brake. The adjustment method is different from the previous generation GS model which had a mechanical parking brake. Read More »
A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. Read More »
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Read More »
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Read More »
TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Read More »
WHINE NOISE AT 30-50 MPH SOME AWD 2013-2015 GS 350 2014-2015 IS 350 AND 215 MODEL YEAR RC 350 VEHICLES MAY EXHIBIT A WHINE TYPE NOISE FROM THE TRANSFER CASE AREA FROM 30-50MPH UNDER LIGHT THROTTLE. Read More »
Starting with the 2010 Model Year, Lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil Read More »
Starting with the 2010 Model Year, Lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil Read More »
LEXUS: CLICK DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ENGINE CONTROL MODULE (ECM) WILL BE REFLASHED TO ELIMINATE THE SENSATION FELT WHEN UPSHIFTING, WHILE IN ECONOMY (ECO) MODE, INTO 3RD GEAR. Read More »
LEXUS: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. WHILE IN ECONOMY (ECO) MODE, VEHICLE WILL EXPERIENCE UNUSUAL SENSATION, MOMENTARILY, WHEN UPSHIFTING TO 3RD GEAR. *PE Read More »
TSB: Some 2013 ? 2017 model year Lexus vehicles may exhibit one of the following HVAC conditions. ?Uneven temperature or air flow between the vents. ?Little or no air flow from the vent(s). ?Improper MODE control function. Read More »
TSB: Some 2013 ? 2017 model year Lexus vehicles may exhibit one of the following HVAC conditions. ?Uneven temperature or air flow between the vents ?Little or no air flow from the vent(s) ?Improper MODE control function ... Read More »
TT: Some vehicles may continue to experience abnormal blend door noise when changing the HVAC temperature setting after the air conditioner radiator assembly (evaporator case) was replaced for the same condition. Read More »
TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 ... Read More »
TT: Special Service Tools: Injector Seal Tool Sets. In the event that injector seal repair is required on vehicles equipped with a direct injection fuel system, a Special Service Tool Set is required to properly install the seal onto the ... Read More »
TSB: Some 2013 ? 2022 model year Lexus vehicles equipped with a 2WD drivetrain and the F Sport package may exhibit a clicking noise from the front wheel area during slow (parking lot) speed turns. Read More »
TSB: REVISION NOTICE July 3, 2017 Rev2: Applicability has been updated to include 2017 model year GS 200t, GS 350, GS 450h, RC 200t and RC 350 vehicles. Read More »
TSB: Condition - (A) Some Customers/Technicians may experience a condition where the mirrors adjust to an unexpected position when the transmission is shifted into reverse. Read More »
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Read More »
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Read More »
TSB: Condition - (A) Some Customers/Technicians may experience a condition where the mirrors adjust to an unexpected position when the transmission is shifted into reverse. Read More »
TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. Read More »
TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Read More »
TSB: The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year remanufactured automatic transmissions. Read More »
TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Read More »
TSB: The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year automatic transmissions. Read More »
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Read More »
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Read More »
LSB: Some AWD 2013 ? 2015 GS 350, 2014 ? 2015 IS 350 and 2015 model year RC 350 vehicles may exhibit a whine type noise from the transfer case area from 30 - 50 mph under light throttle. Read More »
LSB: Some 2013 ? 2016 model year GS (non F-Sport) and 2015 ? 2016 model year RC (non F-Sport) vehicles equipped with 2WD drivetrain may exhibit a clicking type noise from the front wheel area during a slow (parking lot) speed turn. Read More »
WHINE NOISE AT 30-50 MPH SOME AWD 2013-2015 GS 350 2014-2015 IS 350 AND 215 MODEL YEAR RC 350 VEHICLES MAY EXHIBIT A WHINE TYPE NOISE FROM THE TRANSFER CASE AREA FROM 30-50MPH UNDER LIGHT THROTTLE. Read More »
LSB: SOME AWD 2013 ? 2015 GS 350, 2014 ? 2015 IS 350 AND 2015 MODEL YEAR RC 350 VEHICLES MAY EXHIBIT A WHINE TYPE NOISE FROM THE TRANSFER CASE AREA FROM 30 - 50 MPH UNDER LIGHT THROTTLE. Read More »
LSB: SOME 2013 ? 2016 MODEL YEAR GS (NON F-SPORT) AND 2015 ? 2016 MODEL YEAR RC (NON F-SPORT) VEHICLES EQUIPPED WITH 2WD DRIVETRAIN MAY EXHIBIT A CLICKING TYPE NOISE FROM THE FRONT WHEEL AREA DURING A SLOW (PARKING LOT) SPEED TURN. Read More »
DP: There is a possibility that the A/C servo motor(s) have an internal electrical malfunction which could lead to inconsistent air temperature coming from the air conditioner (A/C) vents, air not coming out at the selected temperature, ... Read More »
DP: There is a possibility that the A/C servo motor(s) have an internal electrical malfunction which could lead to inconsistent air temperature coming from the air conditioner (A/C) vents, air not coming out at the selected temperature, ... Read More »
AL: There is a possibility that the A/C servo motor(s) have an internal electrical malfunction which could lead to inconsistent air temperature coming from the air conditioner (A/C) vents, air not coming out at the selected temperature, ... Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. Read More »
TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Read More »
Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Read More »
Job Aid: CUSTOMER SUPPORT PROGRAM ZLZ. Repair Coverage for the Dashboard (Instrument Panel) and/or Certain Interior Trim Panels. Inspection Application Navigation Instructions Read More »
Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim ... Read More »
Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim ... Read More »
Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim ... Read More »
Dealer Email: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the ... Read More »
Dealer Package: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the ... Read More »
Dealer Package: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the ... Read More »
Job Aid: CUSTOMER SUPPORT PROGRAM ZLZ Repair Coverage for the Dashboard (Instrument Panel) and/or Certain Interior Trim Panels Covered Vehicles and Components Read More »
Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim ... Read More »
TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. Read More »
TSB: SOME 2013 ? 2015 MODEL YEAR LEXUS ES, GS, AND IS VEHICLES MAY EXHIBIT AN INTERMITTENT DISCHARGED BATTERY OCCURRING WITH NO APPARENT SOURCE OF DISCHARGE FOUND. Read More »
LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Read More »
LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Read More »
TechTip: Condition: The customer is unable to delete their call history or contacts from the vehicle. The "delete" soft button on the multi-information display is greyed out and not selectable. Read More »
LEXUS: ES300H CUSTOMERS MAY EXPERIENCE DISCONNECTIONS OR LOSS OF BLUETOOTH , WHICH MAY OCCUR WHEN CUSTOMERS HAVE PREVIOUS TEXT MESSAGES ON THE PHONE. *LJ Read More »
The customer is unable to delete their call history or contacts from the vehicle. The "delete" soft button on the multi-information display is greyed out and not selectable. Read More »
Some Lexus vehicles equipped with Text Reply functionality may display a greyed out Text Reply button in the function is not supported by the customer's cellular telephone. Read More »
Customers complain of Bluetooth connectivity concerns such as: difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Read More »
iTunes Radio is a new feature for iPhone 4, 4S, 5, 5S, and 5C running iOS 7 or later. This feature does work with the in-vehicle audio system either via Bluetooth or by USB cable. Details on how to access this feature are described below. Read More »
Some 2013 model year Lexus vehicles may exhibit one or more of the following conditions: Bluetooth? is inoperative where the Phone and Bluetooth? menu icons are grayed out and cannot be accessed. Read More »
When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Read More »
Some iPhone iOS 5 customers with Denso (EMVN) head units may experience an iPod authoratizatioon error when they plug their iPhone into the USB port. Read More »
Some iPhone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/Entune (DNE) head units may experience an iPod authorization error when they plug their iPhone into the USB port. Read More »
Customers who purchase new or replacement iPhones running iOS 6 may find that Lexus Enform application will not launch on the iPhone. The issue can occur when the customer restores/transfers their apps, contacts, etc. Read More »
Some customers who have updated their Apple iPhones to iOS 6 may encounter no sound from the audio system when selecting the BT Audio tab on the media screen. Read More »
TSB: SOME 2013 ? 2015 MODEL YEAR LEXUS ES, GS, AND IS VEHICLES MAY EXHIBIT AN INTERMITTENT DISCHARGED BATTERY OCCURRING WITH NO APPARENT SOURCE OF DISCHARGE FOUND. Read More »
TSB: SOME 2013 ? 2015 MODEL YEAR LEXUS ES, GS, AND IS VEHICLES MAY EXHIBIT AN INTERMITTENT DISCHARGED BATTERY OCCURRING WITH NO APPARENT SOURCE OF DISCHARGE FOUND. Read More »
Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim ... Read More »
Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim ... Read More »
Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim ... Read More »
Dealer Packet: November 14 , 2018 The inspection application is now available. Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard ... Read More »
TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 ... Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE Read More »
Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. L-SB-0073-14. ? The Required Tools & Equipment section has been updated. Read More »
This bulletin is regarding the Diagnosis of Bluetooth Connectivity Complaints: Some customers may encounter Bluetooth? connectivity concerns such as: Difficulty to pair the phone. Read More »
TSB: Revision Notice: The Required Tools & Equipment section has been updated. Lexus models equipped with the HDD Navigation (EMV-N) System will periodically require an update to the Gracenote? Database. Read More »
TSB: Some 2013 ? 2015 model year Lexus ES, GS, and IS vehicles may exhibit an intermittent discharged battery occurring with no apparent source of discharge found. Read More »
TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Read More »
TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones OS 4.4 or later. Read More »
LSB: Lexus models equipped with the HDD Navigation (EMV-N) System will periodically require an update to the Gracenote Database. Gracenote includes detailed information for songs (e.g., Genre, artist, Song Title, Album Name, etc.). Read More »
LSB: Lexus models equipped with the HDD Navigation (EMV-N) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote?, and system software. Read More »
Tech Tip: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running Kitkat 4.4 or later. Read More »
LSB: Lexus Enform? Apps will be periodically updated via an over-the-air update system. Updates can come in ?Optional? or ?Mandatory? form. The update process will take approximately 1 minute for each application requiring an update. Read More »
LSB: Lexus Enform? Apps will be periodically updated via an over-the-air update system. Updates can come in "Optional" or "Mandatory" form. The update process will take approximately 1 minute for each application requiring an update. Read More »
TT: Techstream Health Check Results screen shows "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. Read More »
TT: Techstream Health Check Results screen shows "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. Read More »
TechTip: Condition: The customer is unable to delete their call history or contacts from the vehicle. The "delete" soft button on the multi-information display is greyed out and not selectable. Read More »
TT: Some Lexus vehicles equipped with Text Reply functionality may display a greyed out Text Reply button if the function is not supported by the customer's cellular telephone. Read More »
TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the ... Read More »
TT: Techstream Health Check Results screenshots "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. Read More »
TT: Techstream Health Check Results screenshots "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. Read More »
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. Read More »
Tech Tip: My 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Read More »
TSB: Lexus models equipped with the HDD Navigation (EMV-N) System will periodically require an update to the Gracenote? Database. Gracenote? includes detailed information for songs (e.g., Genre, Artist, Song Title, Album Name, etc.). Read More »
TSB: Lexus models equipped with the HDD Navigation (EMV-N) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote?, and system software. Read More »
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. Read More »
When performing the Zero Point Calibration & Sensitivity Check on the models noted above, an error will occur if user follows on-screen instructions. This issue is being investigated for release in a future software version. Read More »
MY 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Read More »
Some 2013 model year Lexus vehicles may exhibit one or more of the following conditions: Bluetooth? is inoperative where the Phone and Bluetooth? menu icons are grayed out and cannot be accessed, SiriusXM Traffic information is slow to ... Read More »
Some Lexus vehicles equipped with Text Reply functionality may display a greyed out Text Reply button if the function is not supported by the customers cellular telephone. Read More »
Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. Read More »
Lexus models equipped with the Premium HSS Navigation(EMV-N) System require a SST USB drive to update the map, points of interest, Gracenote, and system software. Read More »
If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, the source of the noise may be the two windshield stoppers bonded to the top of the windshield or the windshield retainers bonded to the lower edge of the ... Read More »
Some 2013 GS 350 and GS 450h vehicles may exhibit a ?pop? or ?snap? type noise in the sunroof area of the roof panel, especially when entering driveways or travelling over bumps that induce a momentary body flex. Read More »
TSB: Condition - (A) Some Customers/Technicians may experience a condition where the mirrors adjust to an unexpected position when the transmission is shifted into reverse. Read More »
TSB: Condition - (A) Some Customers/Technicians may experience a condition where the mirrors adjust to an unexpected position when the transmission is shifted into reverse. Read More »
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. Read More »
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. Read More »
TSB: Some 2013 ? 2017 model year Lexus vehicles may exhibit one of the following HVAC conditions. ?Uneven temperature or air flow between the vents ?Little or no air flow from the vent(s) ?Improper MODE control function ... Read More »
The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Package: January 8, 2018 A watermark has been added to the Dealer Letter to indicate that FLA expired on December 31, 2017. LSC Expired on December 31, 2017. Read More »
Technical Instructions: LSC Expired on December 31, 2017. TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN FLA FRONT PASSENGER SUPPLEMENTAL RESTRAINT SYSTEM CERTAIN 2013 MODEL YEAR GS350 AND GS450h. Read More »
Region Letter: Background The front passenger seat assembly is equipped with sensors for the occupant classification system which are used to control the operation of supplemental restraint systems (SRS), including the front passenger ... Read More »
Region Letter: Background-The front passenger seat assembly is equipped with sensors for the occupant classification system which are used to control the operation of supplemental restraint systems (SRS), including the front passenger ... Read More »
Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. Read More »
A recent review of our records indicated that your Safety Connect system is not active and needs to be activated in order for services to work. Read More »
LEXUS: SOME VEHICLES COME WITH THE SUPPLEMENTAL RESTRAINT SYSTEMS (SRS) AND TO HELP REDUCE INJURIES IN A COLLISION, SEAT BELT PRE-TENSIONERS DEVICES, THAT MAY OR MAY NOT PERFORM AS EXPECTED. MODELS YEARS LISTED 1990-2013. Read More »
LEXUS: SOME VEHICLES COME WITH THE SUPPLEMENTAL RESTRAINT SYSTEMS (SRS) AND TO HELP REDUCE INJURIES IN A COLLISION, SEAT BELT PRE-TENSIONERS DEVICES, THAT MAY OR MAY NOT PERFORM AS EXPECTED. MODELS YEARS LISTED 1990-2013. Read More »
Lexus vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. Read More »
Region Letter: Background The front passenger seat assembly is equipped with sensors for the occupant classification system which are used to control the operation of supplemental restraint systems (SRS), including the front passenger ... Read More »
LEXUS GS350 AND GS 450H VEHICLES: THIS TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. INFORMATION REGARDING FRONT PASSENGER SUPPLEMENTAL RESTRAINT SYSTEM. *LJ Read More »
Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT ... Read More »
Region Letter: Background The front passenger seat assembly is equipped with sensors for the occupant classification system which are used to control the operation of supplemental restraint systems (SRS), including the front passenger ... Read More »
Region Letter: Background-The front passenger seat assembly is equipped with sensors for the occupant classification system which are used to control the operation of supplemental restraint systems (SRS), including the front passenger ... Read More »
LEXUS: SOME VEHICLES COME WITH THE SUPPLEMENTAL RESTRAINT SYSTEMS (SRS) AND TO HELP REDUCE INJURIES IN A COLLISION, SEAT BELT PRE-TENSIONERS DEVICES, THAT MAY OR MAY NOT PERFORM AS EXPECTED. MODELS YEARS LISTED 1990-2013. Read More »
LEXUS: SOME VEHICLES COME WITH THE SUPPLEMENTAL RESTRAINT SYSTEMS (SRS) AND TO HELP REDUCE INJURIES IN A COLLISION, SEAT BELT PRE-TENSIONERS DEVICES, THAT MAY OR MAY NOT PERFORM AS EXPECTED. MODELS YEARS LISTED 1990-2013. Read More »
TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. Read More »
LSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. Read More »
LSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. Read More »
TSB: Some 2013 - 2014 model year GS 350 vehicles may exhibit a condition where the door trim becomes dented during normal use (such as contact with the seat belt latch plate tang during retraction). Read More »
As previously communicated in December 2012, Lexus discovered that the trunk release lever handle in some model vehicles can break if not pulled in the direction specified on the handle. Read More »
As previously communicated in December 2012, Lexus discovered that the trunk release lever handle in some model vehicles can break if not pulled in the direction specified on the handle. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. Read More »
Prior to tire rotation use the quick reference chart below to verify the size of the lug nut and the lug nut torque specifications. The quick reference chart is applicable to current generation vehicles only. Read More »
TSB: Some 2013 ? 2022 model year Lexus vehicles equipped with a 2WD drivetrain and the F Sport package may exhibit a clicking noise from the front wheel area during slow (parking lot) speed turns. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Read More »
TSB: Some 2011 ? 2019 model year Lexus vehicles (including RX350HL, RX450HL, LS460L, and LS600HL) with super chrome wheel finishes may become discolored and/or damaged when aftermarket cleaners, polishes, or brake dust removal products ... Read More »
TT: Some models are equipped with front and rear wheels of different offsets or width. Wheel offset, defined as the distance between the wheel?s centerline and the wheel-to-rotor mounting surface, affects the clearance between the back of ... Read More »
TSB: REVISION NOTICE June 26, 2018 Rev1: ? Applicability has been updated to include 2018 model year GS 300 and 2016 ? 2018 model year RC 300 vehicles. Any previous printed versions of this bulletin should be discarded. Read More »
TSB: REVISION NOTICE February 6, 2017 Rev1: The Supersession Notice has been added. Any previous printed versions of this bulletin should be discarded. Read More »
LSB: Some 2013 ? 2016 model year GS (non F-Sport) and 2015 ? 2016 model year RC (non F-Sport) vehicles equipped with 2WD drivetrain may exhibit a clicking type noise from the front wheel area during a slow (parking lot) speed turn. Read More »
TechTip: Some models are equipped with front and rear wheels of different offsets or width. Wheel offset, defined as the distance between the wheel's centerline and the wheel-to-rotor mounting surface, affects the clearance between the ... Read More »
TechTip: Some models are equipped with front and rear wheels of different offsets or width. Wheel offset, defined as the distance between the wheel's centerline and the wheel-to-rotor mounting surface, affects the clearance between the ... Read More »
Some models are equipped with front and rear wheels of different offsets or width. Wheel offset, deffined as the distance between the wheel's - to - rotor mounting surface, affects the clearance between the back of the wheel and ... Read More »
Some 2WD F-Sport grade GS 350 vehicles may exhibit a clicking sound coming from the front wheel area when turning left and/or right at slow speeds. Updated brake discs are available to address this condition. Read More »
TT: Front Brake Vibration Key Points: * Issue can occur at any time if improper torque is applied on lug nuts * Over time, even one lug nut over or under torqued, can cause a vibration issue * When lug nuts are over torqued, this ... Read More »
Dealer Package: January 8, 2018 A watermark has been added to the Dealer Letter to indicate that FLA expired on December 31, 2017. LSC Expired on December 31, 2017. Read More »
Region Letter: Background-The front passenger seat assembly is equipped with sensors for the occupant classification system which are used to control the operation of supplemental restraint systems (SRS), including the front passenger ... Read More »
Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT ... Read More »
LEXUS: INFORMATION REGARDING THE SEAT COVER REPLACEMENT, EQUIPPED WITH SIDE AIR BAGS, THE MODIFICATIONS THAT MIGHT NEGATIVELY AFFECT SIDE AIR BAG PERFORMANCE CAN RESULT IN SEVERE INJURIES. Read More »
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. Read More »
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. Read More »
TSB: REVISION NOTICE February 6, 2017 Rev1: The Supersession Notice has been added. Any previous printed versions of this bulletin should be discarded. Read More »
The ?13-?14MY GS 350 comes equipped with an electronic Rear Parking Brake. The adjustment method is different from the previous generation GS model which had a mechanical parking brake. Read More »
If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, the source of the noise may be the two windshield stoppers bonded to the top of the windshield or the windshield retainers bonded to the lower edge of the ... Read More »
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE Read More »
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates Read More »
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Read More »
TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Read More »
Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ... Read More »
Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR GS, 2016 ? 2017 ... Read More »
Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR GS, 2016 ? 2017 ... Read More »
Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR GS, 2016 ? 2017 ... Read More »
TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Read More »
TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Read More »
TSB: REVISION NOTICE June 13, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Lexus vehicles. March 13, 2017 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year Lexus vehicles. Read More »
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Read More »
Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim ... Read More »
TSB: REVISION NOTICE November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed versions of this bulletin should be discarded. Read More »
TSB: REVISION NOTICE September 27, 2018 Rev1: ? Applicability has been updated to include 2012 model year ES350, 2016 ? 2017 model year GS200t, 2013 ? 2018 model year GS350, 2013 ? 2017 model year GS450h, and 2016 ? 2018 model year GS F ... Read More »
Dealer Email: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the ... Read More »
Dealer Package: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the ... Read More »
Dealer Package: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the ... Read More »
Job Aid: CUSTOMER SUPPORT PROGRAM ZLZ Repair Coverage for the Dashboard (Instrument Panel) and/or Certain Interior Trim Panels Covered Vehicles and Components Read More »
Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim ... Read More »
TSB: REVISION NOTICE January 19, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. Read More »
Technical Instructions: LSC Expired on December 31, 2017. TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN FLA FRONT PASSENGER SUPPLEMENTAL RESTRAINT SYSTEM CERTAIN 2013 MODEL YEAR GS350 AND GS450h. Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. L-SB-0073-14. ? The Required Tools & Equipment section has been updated. Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. L-SB-0074-14. ? The Parts Information, Required Tools & Equipment, and On-Vehicle Data Navigation Update sections have been updated. Read More »
TT: Previously, an error message was received when performing DCM activation initiated by Techstream. This condition has been remedied, and DCM activation utilizing Techstream can now be resumed. Read More »
TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Read More »
TT: SOME CUSTOMERS MAY ENCOUNTER BLUETOOTH CONNECTIVITY CONCERNS SUCH AS: DIFFICULTY TO PAIR THE PHONE. INTERMITTENT BLUETOOTH FAILURE TO CONNECT TO THE VEHICLE WHEN FIRST TURNING ON THE VEHICLE. Read More »
LSB: LEXUS MODELS EQUIPPED WITH THE HDD NAVIGATION (EMV-N) SYSTEM WILL PERIODICALLY REQUIRE AN UPDATE TO THE GRACENOTE DATABASE. GRACENOTE INCLUDES DETAILED INFORMATION FOR SONGS (E.G., GENRE, ARTIST, SONG TITLE, ALBUM NAME, ETC.). Read More »
"LSB: LEXUS MODELS EQUIPPED WITH THE HDD NAVIGATION (EMV-N) SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB DRIVE TO UPDATE THE MAP, POINTS OF INTEREST, GRACENOTE?, AND SYSTEM SOFTWARE. Read More »
LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts. Read More »
LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts. Read More »
Some models are equipped with front and rear wheels of different offsets or width. Wheel offset, deffined as the distance between the wheel's - to - rotor mounting surface, affects the clearance between the back of the wheel and ... Read More »
iTunes Radio is a new feature for iPhone 4, 4S, 5, 5S, and 5C running iOS 7 or later. This feature does work with the in-vehicle audio system either via Bluetooth or by USB cable. Details on how to access this feature are described below. Read More »
When an iPhone is linked to the vehicle through Bluetooth, activation of the microphone on the iPhone will result in the vehicle display showing that an outgoing call is being made. Read More »
Certain service publications, Technical Service Bulletins, Service Campaign Technical Instructions and Service & Parts Operation Communication Bulletins may reference specifically required adhesives and ... Read More »
Prior to tire rotation use the quick reference chart below to verify the size of the lug nut and the lug nut torque specifications. The quick reference chart is applicable to current generation vehicles only. Read More »
Some Standard/Luxury grade AWD GS350 and GS450H vehicles may exhibit a front brake squeak while traveling at low speeds. A new brake pad kit is available to reduce the likelihood of this condition occurring. Read More »
Lexus models equipped with the Premium HDD Navigation (EMV-N) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. Read More »
Lexus models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. Read More »
Since MY 2012 several different update or upgrade USB SSTs have been issued for Lexus audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability. Read More »
A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. Read More »
Some vehicles may exhibit the right and/or left center console garnish becoming loose from the center console at the rear-most area of the center console. Follow the repair procedure in this bulletin to address this condition. Read More »
MY 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Read More »
TSB: Revision Notice: The Required Tools & Equipment section has been updated. Lexus models equipped with the HDD Navigation (EMV-N) System will periodically require an update to the Gracenote? Database. Read More »
LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Read More »
LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Read More »
TT: Some Lexus vehicles equipped with Text Reply functionality may display a greyed out Text Reply button if the function is not supported by the customer's cellular telephone. Read More »
TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no ... Read More »
TT: Some Lexus vehicles equipped with Text Reply functionality may display a greyed out Text Reply button if the function is not supported by the customer's cellular telephone. Read More »
TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no ... Read More »
TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the ... Read More »
TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the ... Read More »
TT: Techstream Health Check Results screenshots "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. Read More »
TT: Techstream Health Check Results screenshots "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Read More »
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. Read More »
These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone ... Read More »
Some 2013 model year Lexus vehicles may exhibit one or more of the following conditions: Bluetooth? is inoperative where the Phone and Bluetooth? menu icons are grayed out and cannot be accessed, SiriusXM Traffic information is slow to ... Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Read More »
TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones OS 4.4 or later. Read More »
TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Read More »
TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones OS 4.4 or later. Read More »
LSB: Lexus models equipped with the HDD Navigation (EMV-N) System will periodically require an update to the Gracenote Database. Gracenote includes detailed information for songs (e.g., Genre, artist, Song Title, Album Name, etc.). Read More »
Tech Tip: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running Kitkat 4.4 or later. Read More »
TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no ... Read More »
TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no ... Read More »
TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the ... Read More »
TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the ... Read More »
To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc. After entering into a contract, registration of an 8-digit XM Radio ID is required. Read More »
Since MY 2012 several different update or upgrade USB SSTs have been issued for Lexus audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability. Read More »
Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. Read More »
Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. Read More »
Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Area Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Read More »
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Read More »
TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones OS 4.4 or later. Read More »
TSB: Revision Notice: The Required Tools & Equipment section has been updated. Lexus models equipped with the HDD Navigation (EMV-N) System will periodically require an update to the Gracenote? Database. Read More »
TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones OS 4.4 or later. Read More »
LSB: LEXUS MODELS EQUIPPED WITH THE HDD NAVIGATION (EMV-N) SYSTEM WILL PERIODICALLY REQUIRE AN UPDATE TO THE GRACENOTE DATABASE. GRACENOTE INCLUDES DETAILED INFORMATION FOR SONGS (E.G., GENRE, ARTIST, SONG TITLE, ALBUM NAME, ETC.). Read More »
"LSB: LEXUS MODELS EQUIPPED WITH THE HDD NAVIGATION (EMV-N) SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB DRIVE TO UPDATE THE MAP, POINTS OF INTEREST, GRACENOTE?, AND SYSTEM SOFTWARE. Read More »
LSB: Lexus models equipped with the HDD Navigation (EMV-N) System will periodically require an update to the Gracenote Database. Gracenote includes detailed information for songs (e.g., Genre, artist, Song Title, Album Name, etc.). Read More »
LSB: Lexus models equipped with the HDD Navigation (EMV-N) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote?, and system software. Read More »
Tech Tip: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running Kitkat 4.4 or later. Read More »
LSB: Lexus Enform? Apps will be periodically updated via an over-the-air update system. Updates can come in ?Optional? or ?Mandatory? form. The update process will take approximately 1 minute for each application requiring an update. Read More »
TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the ... Read More »
TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the ... Read More »
Tech Tip: My 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Read More »
TSB: Lexus models equipped with the HDD Navigation (EMV-N) System will periodically require an update to the Gracenote? Database. Gracenote? includes detailed information for songs (e.g., Genre, Artist, Song Title, Album Name, etc.). Read More »
TSB: Lexus models equipped with the HDD Navigation (EMV-N) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote?, and system software. Read More »
Tech Tip: Safety Connect/Lexus Enform is a vehicle feature which requires a subscription fee for the system to be active. The first year of service is provided in a the vehicle purchase price. Read More »
MY 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Read More »
Some 2013 model year Lexus vehicles may exhibit one or more of the following conditions: Bluetooth? is inoperative where the Phone and Bluetooth? menu icons are grayed out and cannot be accessed, SiriusXM Traffic information is slow to ... Read More »
Since MY 2012 several different update or upgrade USB SSTs have been issued for Lexus audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability. Read More »
Lexus models equipped with the Premium HDD Navigation (EMV-N) System will periodically require an update to the Gracenote? Database. Gracenote? includes detailed information for songs (i.e. Genre, Artist, Song Title, Album Name, etc.). Read More »
When an iPhone is linked to the vehicle through Bluetooth, activation of the microphone on the iPhone will result in the vehicle display showing that an outgoing call is being made. Read More »
TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90. Service Bulletin Nos. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. Read More »
TSB: Some 2010 ? 2019 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »
TSB: REVISION NOTICE September 27, 2018 Rev1: ? Applicability has been updated to include 2012 model year ES350, 2016 ? 2017 model year GS200t, 2013 ? 2018 model year GS350, 2013 ? 2017 model year GS450h, and 2016 ? 2018 model year GS F ... Read More »
Technical Instructions: LSC Expired on December 31, 2017. TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN FLA FRONT PASSENGER SUPPLEMENTAL RESTRAINT SYSTEM CERTAIN 2013 MODEL YEAR GS350 AND GS450h. Read More »
The customer is unable to delete their call history or contacts from the vehicle. The delete soft button on the multi-information display is greyed out and not selectable. Read More »
Some 2013 model year GS 350 F-Sport Package vehicles may exhibit squeak noise from the front brakes after an overnight cold soak. Noise is heard especially when driving at low speeds (0 ? 15 mph) and coming to a stop. Read More »
The customer is unable to delete their call history or contacts from the vehicle. The delete soft button on the multi-information display is greyed out and not selectable. Read More »
Some customers may inquire about the frequency and power output of the Smart Key/Smart Entry systems used on various models. The Smart Key/Smart Entry systems conform to all applicable FCC rules. Read More »
On Tuesday, December 11, 2012 Consumer Reports will post a story on its internet site about the Internal Release Lever in certain Lexus vehicles. Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Read More »
TSB: Some 2010 ? 2019 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »
MY 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Read More »
In the recent Bi-annual Floor Mat reminder letter distributed November, 2012, Lexus indicated that we were developing support materials that will help remind dealership customers and associates of the importance of proper floor mat usage. Read More »
LEXUS: INFORMATION REGARDING THE SEAT COVER REPLACEMENT, EQUIPPED WITH SIDE AIR BAGS, THE MODIFICATIONS THAT MIGHT NEGATIVELY AFFECT SIDE AIR BAG PERFORMANCE CAN RESULT IN SEVERE INJURIES. Read More »
TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Read More »
TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Read More »
TT: Some vehicles may continue to experience abnormal blend door noise when changing the HVAC temperature setting after the air conditioner radiator assembly (evaporator case) was replaced for the same condition. Read More »
LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts. Read More »
Some 2006 ? 2014 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Read More »
LEXUS: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. AFTER STARTING VEHICLE, THE HVAC SYSTEM RE-INITIALIZES AND BRIEFLY, THE CLIMATE CONTROL COMES ON. *PE Read More »
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Read More »
