This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on a freeway at approximately 45 mph the top right side of the front windshield was struck by a small pebble. The windshield showed a dime size crack with several spider cracks no longer than quarter of an inch. After parking the vehicle all night the following day one of the spider cracks had grown to about 3 inches.
After just 6 weeks weeks of owning the car we noticed an 18 inch crack in windscreen, starting from the top and tracking down. No history of rock strikes or trauma to windscreen.
On July 4 I notice a chip on right of windshield without noticing anything hitting the windshield as I was driving. Three days later it became a crack without touching and in a week the crack reach driver side. Windshield still on backorder. I reported to Kia customer service and somebody on NHTSA call me and told me that crack can happen that if I put a new windshield and same thing happens in less than 3 month then they will look into it. This windshields are not cheap and I have never had a windshield braking so fast before in less than 3 month of purchase.
Three days after we purchased a 2020 Telluride I found a cracked in the bottom center of the windshield. I couldn't find any chip that might have started the crack, it just appeared the next morning. The car was parked under the carport so nothing could have fallen on the windshield. Contacted the dealer and they were no help at all, insurance had to pay. Safelite auto glass had to wait eight weeks for Kia to ship a new windshield. I asked the installer to look at the crack area and see if he could find a cause that would start this crack. He explained to me that any rock or foreign object strike will leave an indentation with some spider marks, he found none" his prognosis was, it was struck on the bottom edge when assembled and closing the door hard would flex the windshield and that started the crack. It has been one month and I already have another small chip. I have replaced one windshield in forty something years, doesn't very look good for Telluride owners, something is wrong"
While driving my 2020 Telluride I heard an odd sound on the passenger side of the vehicle and noticed a small crack developing on the passenger side of windshield. It started from about midway heading horizontally and then made a curve upward as I drove. The crack is at least 18 inches long. There is no visible damage or markings of anything hitting the windshield nor did I notice anything strike the windshield. The crack originates underneath the molding and appears to be a defect. When the crack started I was traveling on a city street at around 30 miles an hour with no traffic around.
- Zachary, LA, USA
Search CarComplaints.com for these popular complaint phrases...
Windshield struck (minor with minimal depth penetration) by material running on interstate. Within 15 minutes, crack began and was over 16". vehicle parked for 8 days. Windshield has crack over 3' long now. Windshield star should've been quick easy fix instead the windshield is either faulty or installed in bind.
While driving down the highway going maybe 45 mph, something flew up and hit the windshield causing a large chip and spiderweb to form immediately. Whatever hit the windshield was so small I never saw it. This has happened plenty of other times in other vehicles without causing any damage.
Driving on a city street, I noticed a tiny crack coming down from the top of my windshield. By the time I got home (10 minutes), it was spread across the entirety of my windshield. I'be been waiting since June for a replacement windshield.
This is my second report. My windshield on my 2020 Kia Telluride is cracked again. This time it's on the passenger side of the windshield. It's a long crack that starts at the a pillar and travels across the windshield. When I got in my car to go somewhere I saw the crack. I am the only driver. I never saw or heard anything hit the windshield this time. It cost 1500 dollars to repair it last time, which was four months ago.its going to get expensive if this keeps up. I have no idea how this occurred.
I purchased the 2020 Kia Telluride on 04102019. On 050319 a small rock hit my windshield in the middle of the drivers view. I was on an interstate traveling 65 mph. The windshield had a deep chip and it spiderwebbed out. The windshield was replaced. On 09072019 I got into my Kia and on the passenger side a large crack is visible from the a pillar about 10 inches long. I never heard or saw anything hot the windshield. I am the only driver. It will have to be replaced again.
It seems as if the windshields on the Kia Telluride are sub par. There is an abundance of cracked windshields with this very new car, more than average. My own windshield obtained a starburst crack right in the line of vision for the driver. Being in Alaska, I expect this to quickly spread. We heard a small tap prior to the windshield cracking while we were driving. Maybe something to look into.
After owning the vehicle for just two months, while driving on the highway a small particle struck the windshield and made a chip the size of a nickel. A few miles down the highway the same incident happened making a crack that is spidering the size of a half dollar. Spoke with the Kia dealer to report the issue. They do not have any windshield recalls at this time.
Cracked windshield. A pebble hit to windshield just below the front facing camera at 75 mph speed. No immediate crack, only chip. Car parked outside at Texas heat (+100F) and crack spread almost through windshield within 48 H.
Vehicle is 3 weeks old and next week we'll be having the 3rd windshield installed. The original and first replacement were damaged by rocks being thrown up by semi trucks while driving on the interstate. Previously owned a Kia sorento and had a replacement windshield installed and had 3 rock chips on the replacement when it was traded for the Telluride. Seems as if the Kia windshields are somehow inferior.
First roadtrip in vehicle noticed a tiny chip in the windshield in the lower left corner while refueling. I do not recall hearing or seeing anything hit the windshield while driving. Reached destination and the next morning I walked out to my vehicle to find a crack from the tiny chip location all the way to the middle of the windshield. I am told windshield for this vehicle is on backorder and have been waiting over a month for a replacement. Current estimate for replacement is second week in September.
Chip and crack in windshield. Unsure when it occurred, but I never heard something hit windshield. Most likely it happened while car was parked in parking lot.
Driving on highway and did not even hear or see anything hit the windshield. If it did it was minor and should not have caused the damage of a crack that spread across the windshield. I have driven a 2018 Ford Explorer, 2016 GMC Yukon, and 2019 GMC acadia when something had hit the windshield that can be seen and heard with barely any damage or damage that is simply filled/sealed. Please review to see if other complaints similar to this are in the database for this new entry 2020 Kia Telluride. I like everything else about this vehicle but this. They also stated it would be 2-8 weeks before a windshield will be available to install from Kia.
A D V E R T I S E M E N T S
- Santee, CA, USA