This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As I was driving down the highway today, a small rock came up and hit my windshield. It was very small and should not have damaged my windshield. I ended up with a large crack in my windshield.
Small pebble hit car windsheild on top left corner. Planning on pulling over to access situation. Then notice a crack that would not stop until it reached the review mirror. I called Kia corporate to report and they are aware that the 2020 Telluride are having windshield cracking problems but will not repair if caused by pebble. Only if stress crack. I have heard of to many problems with the 2020 Telluride windshield and think they need to investigate issue further for safety reasons.
I have an issue with the glass quality/design. In the first two weeks (5/13/19) my right passenger window cracked. I did hear a very slight sound (like a water bottle expanding) but didn't see anything. Within an hour, the crack occurred. There was a very small 'ding' but continued to break. I repaired it with my insurance. On 7/16 I parked at work as usual. When I returned to my car, my front windshield had a 6-7 inch crack. I could not see an impact site. The crack is up around 10 high and now splitting to the left across. We were able to see what amounts to a 'scratch' to the touch. It is no larger than the tip of a sharp pencil. I understand debris hitting glass may render a crack, but to this degree seems to be a bigger issue I am very concerned about the quality and do not understand why I have had these two issues with very little impact to the glass. In previous cars I have had huge rocks hit and ended up with scratched/dinged glass. Without shatters, cracks. I researched many websites and dealers and I am seeing this is a common issue.
We bought our 2020 Kia Telluride 7-3-2019 & on 7-11-2019 our windshield broke from a small rock while driving 35 mph today from a passing car. I have heard of 100S of other customers having the same issue with these inferior windshield windows with poor unsafe production.
A D V E R T I S E M E N T S
- High Bridge, NJ, USA