This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2.4 gdi engine recall was not extended to my vehicle but engine failed while driving in freeway for same failure reason as other 2013 vehicles recalled and now am facing an engine replacement on a vehicle with 61K miles. No warning lights illuminated prior to engine failure and all maintenance completed on time
The contact owns a 2013 Kia Sportage. While driving approximately 15 mph, the check engine and oil pressure warning indicators illuminated, the rpms revved, and the vehicle stalled. The contact was able to restart the vehicle, but it was inoperable. The vehicle was towed to an independent mechanic who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 17V224000 (engine and engine cooling). An unknown dealer was contacted by telephone. The manufacturer's customer care hotline was called, but the contact did not speak with anyone. The approximate failure mileage was 90,100.
The contact owns a 2013 Kia Sportage. While driving at an unknown speed, the contact heard a knocking sound within the engine compartment. The contact referenced NHTSA campaign number: 17V224000 (engine and engine cooling), but the VIN was not included. The contact stated that the repair would be covered under warranty and that an unknown dealer agreed to replace the short block within the engine. The contact stated that the dealer wanted to replace the engine with a rebuilt engine instead of a brand new one. The contact was concerned that the same engine block would be added to the rebuilt engine using the same contaminated oil that caused the previous engine failure. The contact was referred to the state attorney general's office. The contact was also referred to the Kia manufacturer at 800-333-4542 to discuss the nature of the recall repair in its entirety. The failure mileage was 68,000.
Sitting at a stop light went to take off and heard a horrendous noise coming from my car, pulled over called my brother to see what the noise was put my phone up to it on speaker so he could hear and said it's your engine, shut it off, and have it towed.
There is a recall on the engine of 2013 Kia Sportage engines seizing up. My 2013 Kia Sportage 4 cylinder motor seized up when I pulled up to a red light. I was in rush hour traffic as I was nearing the red traffic light. I had aaa tow vehicle to Kia dealership in wilmington, being told it would cost $12,000 to fix.
- Wilmington, DE, USA
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I was driving on a straight, open 4 lane, divided highway with no problems. All of a sudden the engine started making a knocking noise. The knocking sound got louder so I pulled off the highway and into a gas station parking lot. When I tried to restart it, the engine did not sound like it was running properly. In doing research after having the vehicle towed to my house, I read about Kia Sportage 2013 recalls for bearings causing engine failure. Checking my VIN showed that there were no recalls on my vehicle but I think it might be possible that my engine was one of those affected by the recall mentioned above.
I was at a stop light went to take off heard a noise in my engine, was scared to drive it, pulled over called my brother, who knows about cars and said don't drive it have it towed, it sounds like the engine.
My 2013 Kia Sportage ex - the engine started knocking and seized. This was in May 2018. Because I purchased the vehicle used, I did not believe that I would have any kind of warranty or recourse to have my engine repaired or replaced. I made my complaint on the Kia website last week, after I had seen articles online regarding a recall. I just received a phone call from Kia corporate this morning. This was in regard to my complaint. Basically, because I have a different engine (DOHC) than the recalled engine (gdi), I don't have a warranty, Kia will not back up their product, they will not help to get my engine repaired even though the engine I have has the exact same issues as the engine that was under recall. It was further explained that the Kia dealerships are independently owned and that they, the dealerships, would make the decisions on repairs. Kia corporate will not override that. I ended up having to hang up because of sheer frustration over the fact that I was first told there might be assistance, and then when I questioned what kind of assistance, I basically was not going to get any, it was going to be on a so called case by case basis. The bottom line is that the phone call ended up being a waste of my time and only made my point that Kia does not have well built vehicles, they do not back up their product, and I will never ever buy another Kia vehicle again!
The engine has a loud knocking sound. I turned on my vehicle and when I pressed on the gas I heard a loud knocking sound. I have always been diligent about getting my regular oil changes and services for and have service records for it so thought this was odd. I took it to the Kia dealer and was advised it needed a new engine and would cost about $7200, a lot more than what the vehicle is worth. The service department advisor checked the VIN on my Kia because he said Kia Sportages had a recall for this same problem, but found out my Kia was not part of that recall. After further research, I have found many Kia Sportage owners are facing the same issue with the same engine that Kia recalled on some Kia Sportages, but not on others. Kia needs to take responsibility for all Kia Sportages that were sold defective not just some of them.
Engine seized while on expressway. Mileage 58K. Change oil 30 days ago. New battery. Call for recall since 2007. Dealer Kia in bayamon pr, replied there was no a recall. Just a note but nothing for pr. Called Kia and said my VIN # is not on that recall. Pr is not included on dealers to change engines like all othery states. Please verify and investigate
Vehicle has 111,000 miles and main engine bearing going out. Car was in motion when it started making a bad sound. This is the exact problem that the Kia has had a massive recall on but for some reason my vehicle based on the VIN is not included. I have contacted Kia Consumer Affairs and after more than a week have been told that there is no action that they will take. I was told that at my expense the dealer could tear down the engine and see if metal was blocking oil ports and they might revisit (not knowing if they would take any action then ?) this car has been maintained correctly and is in good shape other that a defective Kia engine. On top of all this, if I wanted to replace the engine there are none available. Dealership said could get a $5400 used engine with more miles than mine - then still possibly with the same problem. Kia was forced into the recall they did initiate and are not standing behind their vehicles. The government should protect consumers from bad players especially on such a major purchase as a vehicle. Stuck with an unoperable and unrepairble vehicle.
September of this year my daughter was driving 70mph on I-80 with 3 friends and 2 dogs when the engine made loud popping noises and quit, luckily for all she was in the right hand lane and immediately pulled over, if not she would have probably stopped in the middle of the interstate. We had the car towed to our mechanic who informed us that the engine had seized and suggested I call Kia and check for recalls, I did and was told there were no engine related recalls for that VIN, our mechanic then contacted the Kia dealer he works with to order a new engine and was told that there was a waiting list and would add our name, we are still waiting and now realize that the shortage is due to Kia's recall "SC147" which for some reason includes all but this VIN. Same engine, same car, same problem but not on the recall. Our mechanic has all the records of preventive maintenance and scheduled oil changes that should have prevented any engine problems.
I was making a slight turn while accelerating approximately 45mph when the vehicle just lost power. I fortunate enough to pull over in a safe spot. The car wouldnt stsrt again and had to be towed. My independent mechanic took a look a stated the engine seized. It has now been towed to Kia dealership near by. Hopefully the extended warranty for either the long block, short block, or rods will cover the repairs.
The contact owns a 2013 Kia Sportage. While the contact's wife was driving at an unknown speed, she heard a loud popping sound under the hood. The vehicle was driven home. The contact looked under the hood and noticed oil all over the engine and under the vehicle. The contact noticed an oil trail all the way from where the popping sound was first heard to the front of his house. The dealer and the manufacturer had not been contacted. The contact researched online and found numerous failures with the Kia Sportage. The contact noticed that the manufacturer had issued an extended warranty of up to 100,000 miles regarding loose particles in the engine when the vehicle was built that could cause a complete failure. The failure mileage was 71,000.
Driving home on the highway at approximately 60 mph, car died with hardly anytime to pull to side of highway safely. I had the car towed to not one, but two auto repair shops. I was told the engine seized. World Kia of joliet was the second shop, upon hearing about the recall on cars similar to mine. Of course just like everyone else, my car was not VIN specific to the recalled cars, I was denied any assistance. My car has only 88,000 miles on it, and has been well maintained. I do find it fishy, that all the complaints on this site majority are for 2013 Kia Sportage's, has similar VIN numbers, meaning they were made at the same distribution center.
While parked outside of a supermarket, the engine started rattling, check engine light came.on and car shut off. I towed the vehicle to a Kia dealership and was told that the vehocle needed a new engome and that they could not find the engine for me. I called Kia customer service and was adviced that my VIN is not part any recall. After a lot of online research I keep running into other people's statements who had ecactly the same situation I had, with the exactly the same engine on my car, 2013 Kia Sportage with a 2.4 L. engine. Since the Kia dealership did not want to continue trying to find an engine for me, I towed it to a local mechanic who found metal shavings in the bottom pan, a cracked crankshaft and the connecting rod bearings are noticeably shaved off and scraped. This is the same problem that have been noticed in the other Kia with my same engine but that were on the recall. I do not understand how my VIN is not one of those.
While driving at 65mph my Kia Sportage went dead. I pulled over onto the side of the road. I tried to start it again but it would not start. After that, smoke started coming out from under the hood. The Kia was towed to the Kia dealership and checked by mechanics, who said that the rod bearing went bad and it seized the engine. The starter was also fried in the process. Kia agreed to replace the parts but would not agree to pay the approximately $2500 labor cost. The vehicle still sits at the dealership awaiting repair. It's been over 2 months now. I plan to pursue having Kia pay for the labor as well. I now owe $7000 on a car that will not run.
My husband and I were getting off the interstate onto a ramp and the car shut off while driving without any warning and we put it in park and turned it off and it wouldn't crank back up and when we lifted the hood the engine was smoking. I previously taken my car to the dealership where they said they had to re program it because it was jolting coward while driving and this was very dangerous and almost caused me to wreck into the back of someone.
The contact owns a 2013 Kia Sportage. While driving 65 mph, the contact heard an abnormal noise coming from the engine. The accelerator pedal was depressed, but the vehicle failed to respond and the vehicle stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. Peak Kia Colorado springs (located at 1560 auto mall loop, Colorado springs, co 80920, (719) 493-9626) was notified. The vehicle was not included in NHTSA campaign number: 17V224000 (engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 106,500.
A D V E R T I S E M E N T S
- Bellingham, WA, USA