This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving home on the highway at approximately 60 mph, car died with hardly anytime to pull to side of highway safely. I had the car towed to not one, but two auto repair shops. I was told the engine seized. World Kia of joliet was the second shop, upon hearing about the recall on cars similar to mine. Of course just like everyone else, my car was not VIN specific to the recalled cars, I was denied any assistance. My car has only 88,000 miles on it, and has been well maintained. I do find it fishy, that all the complaints on this site majority are for 2013 Kia Sportage's, has similar VIN numbers, meaning they were made at the same distribution center.
While parked outside of a supermarket, the engine started rattling, check engine light came.on and car shut off. I towed the vehicle to a Kia dealership and was told that the vehocle needed a new engome and that they could not find the engine for me. I called Kia customer service and was adviced that my VIN is not part any recall. After a lot of online research I keep running into other people's statements who had ecactly the same situation I had, with the exactly the same engine on my car, 2013 Kia Sportage with a 2.4 L. engine. Since the Kia dealership did not want to continue trying to find an engine for me, I towed it to a local mechanic who found metal shavings in the bottom pan, a cracked crankshaft and the connecting rod bearings are noticeably shaved off and scraped. This is the same problem that have been noticed in the other Kia with my same engine but that were on the recall. I do not understand how my VIN is not one of those.
While driving at 65mph my Kia Sportage went dead. I pulled over onto the side of the road. I tried to start it again but it would not start. After that, smoke started coming out from under the hood. The Kia was towed to the Kia dealership and checked by mechanics, who said that the rod bearing went bad and it seized the engine. The starter was also fried in the process. Kia agreed to replace the parts but would not agree to pay the approximately $2500 labor cost. The vehicle still sits at the dealership awaiting repair. It's been over 2 months now. I plan to pursue having Kia pay for the labor as well. I now owe $7000 on a car that will not run.
My husband and I were getting off the interstate onto a ramp and the car shut off while driving without any warning and we put it in park and turned it off and it wouldn't crank back up and when we lifted the hood the engine was smoking. I previously taken my car to the dealership where they said they had to re program it because it was jolting coward while driving and this was very dangerous and almost caused me to wreck into the back of someone.
- Hephzibah, GA, USA
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The contact owns a 2013 Kia Sportage. While driving 65 mph, the contact heard an abnormal noise coming from the engine. The accelerator pedal was depressed, but the vehicle failed to respond and the vehicle stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. Peak Kia Colorado springs (located at 1560 auto mall loop, Colorado springs, co 80920, (719) 493-9626) was notified. The vehicle was not included in NHTSA campaign number: 17V224000 (engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 106,500.
I bought a Kia Sportage in 2015, paid cash for this vehicle because everyone raved how these vehicles are so good and dependable, had the vehicle for 3 yrs, and my engine blew. I learned about a recall for several different types of Kia's however unfortunately my engine isn't covered under the recall. Which is confusing to me because my engine is the same that's in the optima which is included in the recall just different body style. Right now there are approximately 15 million Kia customers that are experiencing this same dilemma. And to find out Kia isn't going to help me replace my motor! this is ridiculous there are over 15 million recalls for this issue, and Kia knew these motors were bad and still sold the vehicles. For someone who is single like myself and rely on driving something dependable and can't afford something else or the outstanding amount for the repairs, Kia leaves me with nothing. Now do I not only have nothing to drive, have to gets rides to work, and try to figure out how to come up with over 5, 000 dollars to fix this issue, I guess it's a merry christmas to me. Thank you Kia !!!
Motor quit while on our way to epcot, orlando, Florida in 4 lanes of traffic. Had to be pushed to side of road. Lucky we were not hit from behind and killed or injured. Engine seized due to metal shaking entering oil pump. Been without vehicle since July 5, 2018. 7,000 miles over warranty. Am a senior citizen on fixed income. Paid $5,800 before they would start repairs. Was told 3 to 9 month back order on engine. Losing interest on that money and no will call me to help get engine free because this is happening to other 2013 Kia Sportage. Many articles on this issue but was told the problem was fixed and my VIN number was not in a recall. Same issue happened to my car that happened to other recalls. Help!!!!!!
The contact owns a 2013 Kia Sportage. While driving 25 mph, the vehicle sputtered and stalled. The contact restarted the vehicle and noticed a knocking sound in the engine. The vehicle was taken to tyler Kia (located at 1810 S 11th St, niles, mi 49120, (269) 683-1710) where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 17V224000 (engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 140,000. Consumer stated the engine blew.
The contact owns a 2013 Kia Sportage. While driving approximately 70 mph, the vehicle experienced catastrophic engine failure and the vehicle stalled. In addition, the oil, engine, and various other warning indicators and gauges illuminated and flickered. The contact was able to coast the vehicle off to the side of the road, but it could not be restarted. The vehicle was towed to the dealer (commonwealth Kia, 2 commonwealth dr, lawrence, MA 01841, 978-683-5000), but was not diagnosed or repaired. The manufacturer stated that the vehicle was out of warranty and excluded from NHTSA campaign number: 17V224000 (engine and engine cooling), although the dealer indicated that the failures were the same. The manufacturer expected the dealer to replace the part and repair the vehicle. The vehicle was also excluded from NHTSA action number: RQ17003 (engine). The approximate failure mileage was 110,000.
My wife and I were returning from a trip; traveling at highway speeds. The engine made a weird mechanical noise and after about 10-15 seconds, knocking and rattling noises were coming from the engine. I looked at the dashboard and all my light indicators were turned on. The car stalled out as I was driving. I pulled the car over on the emergency shoulder and turned the engine off. The car never started up again.
Making loud noise under hood. After turning off it would start but would not idle. It is at a Kia dealership in pensacola fl. We were on highway I10 going in to pensacola when this took place. Had to be towed to nearest Kia dealership
Takata recall as I was driving the car out of no where the vehicle idled down and then stalled. I tried to restart the car but it kept stalling out. I then got it towed to Kia and they found metal fragments inside the engine. This engine only has about 76000 miles on it. Dont know how this would even happen but I was doing 35 mph when it decided to stall on me with my kids in the car at a busy intersection.
Abrupt catastrophic engine failure- I was driving approximately 75 mph on interstate I-80 heading westbound in Wyoming at approximately milepost 77. The car suddenly began shaking for about one second and then a large short puff of black smoke. The car then immediately shut off and the oil, engine, and battery warning lights turned on. Luckily I was able to safely pull over to the side of the freeway. The temperature gauge was in the normal range. I got out of the car to inspect what the problem was. I notice a significant amount of engine oil dripping from the engine and that engine oil had sprayed over various parts of the car. I did not try to restart due to the significant amount of oil loss. I was in a remote location with poor cell phone reception. I had to climb up a nearby hill to contact roadside assistance. I had the vehicle towed to the nearest town to spend the night. I then had the vehicle towed to a Kia dealership first thing in the morning. After the Kia dealership inspected the vehicle, they stated that there was a hole in the engine block and the engine needed to be replace. I had the vehicle serviced regularly with full synthetic oil. I also checked the oil and fuel levels before I left on my trip 4 days earlier and they were all at normal levels and the oil was a normal color.
The contact owns a 2013 Kia Sportage. While driving 30 mph, the engine failed. The contact pulled into a drive-thru and the vehicle stalled without warning. The vehicle was towed to an independent mechanic where it was diagnosed that the engine seized. A dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer stated that the vehicle was not covered under warranty and there was no recall. The failure mileage was approximately 89,000.
A D V E R T I S E M E N T S
- Joliet, IL, USA