This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased vehicle on April 22nd, 2019 from anaheim Mitsubishi. Purchase price $8,995, mileage 101,527. On May 15th 2019 while on interstate 5 in grapevine auto suffered severe engine failure. The VIN of this vehicle is not listed under current Kia recall but same exact problem
Driving straight down the highway in the mountains, the car stalled 3 times when I would let off the gas. It began making a noise like the muffler wasn't working, then a knocking noise under the hood, and the noise under the hood got louder. I had the car towed to my repair shop. He told me the engine needed to be overhauled or replaced. I spoke to the dealer, the said the same thing. They want $9,800 to replace the engine.
The contact owns a 2013 Kia Sportage. While driving, the contact smelled a burning metal odor. The contact stated that the oil was changed regularly every 3,000 miles. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
My 2013 Kia Sportage with 66,000 miles started to make a loud noise as I was driving the car. I pulled in to a mechanic shop immediately. Mechanic advised engine trouble and recommended to tow the car to the dealer. The dealers is currently holding the car and will advise. His initial thought was the engine needs to be replaced. At 66,000 miles what a big dissapointment.
The engine was running and my husband was in our daughter's driveway. He put the car in reverse so our son-in-law could leave for work and the engine stalled (later finding out it seized). Not knowing the problem, they tried to jump start the car with no luck. We called aaa at 10am and to make a long story short, after 4 aaa calls, the car was towed to shorkey Kia dealership. We had to pay $119 for a diagnosis. Then were told the batter was bad ($172). After the batter was put I, we were told the starter was bad (didn't get that price). After the starter was put in we got a call that the car started and immediately the engine seized. Because the same year, make, and model of the Kia Sportage had recalls that directly resulted in the engine seizing, we checked for this recall, but the VIN number is not listed as a recall. How many recalls on the same problem must occur before another VIN number is added to the list? my husband could have been on the parkway when the engine seized or in a dangerous location and could have been killed or in a wreck. Shorkey said Kia is not covering anything and we need a new engine for $10,000. The car mileage is under 56,000 miles and it makes no sense that an engine should seize and be bad at this low mileage level unless there's a flaw in manufacturing, which there obviously is since other 2013 Kia Sportages have been recalled (the recall which caused other Kia to have their engine seize as well.
- West Mifflin, PA, USA
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The contact owns a 2013 Kia Sportage. While driving at an unknown speed, the vehicle stalled without warning. An independent mechanic was able to come to the scene and diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact called first Kia (2081 first St, simi valley, ca 93065, (805) 526-9776) and was informed to bring in the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 97,042.
Driving on the highway when I heard a big boom. Smoke began pouring out of the hood. When I pulled over and opened the hood there was oil leaking and a small fire. Towed to the dealership where I was told entire engine needed to be replaced.
The contact owns a 2013 Kia Sportage. While driving approximately 30 mph, the vehicle stalled without warning. The contact was unable to restart the vehicle. The vehicle was towed to gateway Kia of denville (located at 3101 NJ-10, denville, NJ 07834, (973) 361-0400) where it was diagnosed that the engine seized and needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 17V224000 (engine and engine cooling). The manufacturer was contacted and provided case number: 13175736. The approximate failure mileage was 110,000.
The contact owns a 2013 Kia Sportage. While driving, the vehicle stalled without warning, but was able to restart. The contact stated that the failure recurred while traveling up a hill. The vehicle was restarted and driven to the contact's residence. The contact also heard a knocking noise coming from the engine. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing and was not repaired. The manufacturer was notified of the failure and informed the contact that there was no recall. The approximate failure mileage was 114,000.
The contact owns a 2013 Kia Sportage. While driving 65 mph, the contact heard an abnormal noise. The contact parked the vehicle, exited, and noticed oil leaking from the front of the vehicle. The contact stated that the vehicle failed to restart. The vehicle was towed to a hotel parking lot. The contact called garden grove Kia (located at 13731 harbor blvd, garden grove, ca 92843, (888) 992-1833) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 89,000. The VIN was unknown.
The engine seized, a rod broke and pierced engine while driving. Kia has several recalls on their vehicles for this but mine wasn't recalled and it is the same problem as those recalled. This could of caused a serious accident had it been on the highway or interstate but I happened to be in neighborhood.
Was driving my car and got a loud knocking noise coming from the engine. There was no warning lights or anything that would make me think anything was wrong till the knocking noise. I brought the car to the dealer and was told I needed a new engine. I had all the regular service done at that dealer. They have had my car for a month now and I still haven't got it back yet. Paying for a rental out of pocket.
Our Sportage has the 2.4 engine. At 139,000 miles while driving on the interstate the engine started knocking. The car displayed no check engine warning lights, no check oil, no temperature change. We lost power on the interstate but made it and pulled off the next exit. We had it towed to a repair shop. They diagnosed a failed engine and found metal shaving in oil.
April 18 2019 coming home on the highway, the engine started "knocking" real loud made it home (by luck) and the next day I called briggs Kia. Had it towed and I was informed that the engine was "blown"and that they had to replace the engine.I have had this car a year and a half.I am the second owner and I feel that this engine should have not blown like this. My Pontiac that I traded for this car had over two hundered thousand miles and the only thing I had replaced was the brakes, battery, fan belt and starter. Of the 8 cars have owned (all General Motors) this is the first time I have had an engine blown in a vehicle.Kia dealership said they could not help me because there was no recall on that engine. So I called Kia consumer assistance and they gave me a complaint number # 11203341. I was also advised that Kia might be able to help me with "good will" to reimbursement for the failure of this engine. Cost of the engine repair was $ $8906.59 and briggs did not lend me a loaner car.I had to pay for a rental at the cost of $ $280 I'm 74 years old and on a fixed income and I had to take out a loan for the repairs and rental.briggs said I had a 12/12 warranty(used engine) tried to call your office !-800-333-4542 but, was placed on hold for 15 minutes.I checked with recallmasters.com and it stated there was a recall on Kia Sportage with engine freeze up causing knocking noise. Please see if you can help me in some way. Thanks former U.S. marine veit nam veteran
I was driving on the highway at approximately 70 mph. There was a loud cracking noise and my vehicle began to smoke. I immediately pulled over and turned off the vehicle. When I opened the hood I could see some flames in the engine bay. There was a significant amount of oil that had leaked out after pulling over. The car had to be towed to a repair shop. I am still waiting for more information but I have been told by the mechanic that the engine will need to be replaced.
I was driving straight, about 70 mph down a local highway, clicking began which then got louder along with a squeak. My accelerator went out and I wasn't able to drive any further. Anytime you start it up and press on the pedal, it clicks really loud and my mechanic said its the engine.
The contact owns a 2013 Kia Sportage. The contact stated that the engine was faulty and made an abnormal clanking noise. In addition, oil and water leaked onto the pistons and damaged the engine. The check engine indicator was illuminated. The vehicle was towed to briggs Kia (3137 S Kansas ave, topeka, ks 66611, (785) 246-8020) where it was diagnosed that a new engine needed to be installed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 126,000.
While driving at 40 mph on 4800 South street in salt lake city, Utah the engine shut down. I pulled over immediately. I could not turn the engine over with the starter or any other means. It was towed into the Kia dealer and I have been told the engine is seized up and has to be replaced. The dealer has told me this has been a problem with some of these 2013 model years. Kia has said this particular car is not on their recall list. If you look online the description of the problem of cars with a recall is exactly what happened here. I belive this is a real problem with this particular engine and Kia is not standing behind it.
A D V E R T I S E M E N T S
- Santa Ana, CA, USA