This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was on the interstate driving around 70 miles per hour my car died as in stopped in front of a semi! my car has been serviced regularly and had no problems -nothing-no noise it just died. We are lucky I was not killed. Car was towed to cookeville Kia they said it was internal engine failure possible rod bearing. He told us it would cost around $7000 to fix. I still owe 4000 on my piece of crap of a car that only had 130,000miles on it. I have had a few nightmares from the ordeal and in general, I'm kinda scared to drive even a few days later. I am so disappointed I was told it's not under recall but however I keep seeing the same year and car on all kind of websites with the same problem. The only thing good about this situation is that my children were not in the car with me. I will never purchase another Kia! [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
'takata recall' gasoline smells coming from the oil dipstick when I checked the oil level I could smell gasoline inside my oil, my vehicle was stationed in my driveway under my carport.
My wife was driving the car she went to pass someone on a county road and the car died. So she put the car in neutral to coast out of the way. Tried to start the car nothing, acted like bad battery. Tried boosting the car off same thing. Replaced battery same thing. Saw smoke coming from the car engine when cranking the engine while being boosted. The smoke was coming from the starter. Took the starter off, tried turning the crankshaft, couldn't turn the engine at all. Acted like the engine was locked up. Called tow-truck to take the car to the repair shop. Ford dealership where I bought the car, to be checked out. They said the engine was locked up also, said they removed the first and second piece oil pan. Removed center crank shaft main bearing cap, removed all four connecting rod bearing caps and found connecting rod #3 bearing seized to the crank shaft. The other bearings were in rough shape also. I have all the paper work proving that the oil was changed every 3 thousand miles. The car only had 125,000 miles on it. Dealership said that the engine needed to be replaced because there was shaving in the oil pan from the bearings and probably in the oil pump also. Had to pay the Ford dealership $533.90 to tell me the engine was locked up. They said a new engine was $5000 not counting what it would cost to have it installed, they said the new engine had upgraded bearings. So they new there was a problem. Found some used engines for about $3000 dollars but scared that the same thing would happen again. Called Kia dealership they said that there was a recall on the same year 2013 Kia Sportage ex as mine, with the same engine. But not on my VIN #. looked on the internet there was a lot of the same 2013 Kia Sportage ex vehicles that they said had the same problems as mine and there VIN # were not covered also. Kia should fix the problem it they know there is a problem.
Engine stopped running while driving at 50 mph on a state hyway and car came to sudden stop, car was diagnosed with seized engine and the oil has metal filings in
- Saugerties, NY, USA
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My car with 138,700 miles quit accelerating while driving on the highway. Had it towed to an independent shop since I was out of town. Told the bottom of my engine failed and there was metal shavings in my oil. Had normal maintenance done and 2 weeks before my car stopped running had it checked and oil changed. No metal shavings and no leak. My car had oil in it. Told by Kia dealer that my VIN was not on recall list despite mechanic stating that what had occurred to my car was eerily similar to why the engines were being recalled. No reason given for my engine to fail. Had car towed to Kia dealer. Kia dealer then stated that it would be 11K to fix my car. Called Kia customer service. Once more told my VIN was not affected and that my engine would not be fixed under recall. Kia dealer stated there was no obvious reason why the bottom of my engine would fail.
My 2013 Kia Sportage ex has a failed engine at 50K miles. On July 2nd, 2019 at about 1:15pm I was driving and without any warning I heard a loud sound come from the engine so I immediately pulled over and checked the engine. I saw oil pouring out of the engine block. It was towed to a local Kia dealership who confirmed that engine was leaking out of a hole in the engine block. The gentleman from the service department at the local Kia dealership stated that the connecting rod broke off the barring and shot out of the engine block. As I did some research this is the exact issue Kia has issued recalls for to fix on Kia Sportage 2011-2013 models and other models as well; however, my VIN is not included in their set of recalls. I was told to contact Kia Consumer Affairs because my car is not under warranty because I am not the original owner as I purchased the vehicle from a dealership back in 2014 with 10K miles on it. Today is 8/19/19 and I am still waiting for a final answer regarding a good will claim from Kia Consumer Affairs which means I am still with out my car. Kia is taking advantage of its customers by not issuing a wider recall regarding their defective engines and forcing its customers to pay for replacement engines.
Takata recall driving my daughter 2013 Kia Sportage the other day heard a terrible metal noise on the way home. No warning lights came on. It didn't over heat or anything. I was was less then 1/2 mile from the house so I drove it home. On the way the noise got louder and right in front of the house all power shut done and the car stopped. Thank god it was me and not my daughter. I got it to side of the road. Ive only had the cat about 14 months and it looks and drove like a new one. Of course its the engine and guess what its VIN.# is not on the recall list. I bought a Kia from a Kia dealer for the reason of lasting a long time for a student driver. I called Kia customer recall # and they basically said sorry we cant help you. My question is if you have a recall on 2011-13 and now 2014-2018 all engines why isn't mine included just because of a certain VIN.# going with the odds I would bet my is bad also. Im out all this money plus the cost of college. I would hope Kia would please reconsider their recall and do all 2013 's also. Please help!!!
The contact owns a 2013 Kia Sportage. While the contact's husband was driving 65 mph, the engine seized and the vehicle turned off. The driver was able to park the vehicle on the side of the road and noticed that the check engine warning indicator was illuminated. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The contact associated the failure with NHTSA campaign number: 17V224000 (engine and engine cooling). The dealer and manufacturer were not notified. The failure mileage was 140,000.
The contact owns a 2013 Kia Sportage. While operating the vehicle, it suddenly stalled and became inoperable. The vehicle was towed to Kia of warrington (1425 easton rd, warrington, pa) where it was diagnosed that the engine was severely damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 67,000.
My 2013 Kia Sportage with 96,807 miles stalled while driving on a very busy, fast-moving street. The car began to stutter, lose acceleration, and a knocking sound started to come from the engine. Had the vehicle towed to my mechanic who diagnosed the issue as severe engine knocking which led the to the engine stalling. Per the diagnosis from my mechanic, upon tear down of engine the main bearings had spun causing excessive play on the pistons allowing them to hit on the engine wall causing the knocking. During this process, we learned the gdi engines were recalled but the theta engines were not, for some reason. Even though the issues are the same. We also learned the theta engines for replacement are impossible to find because (1) the engines were discontinued and (2) the issue is common and so many people are needing new engines. We had to replace the engine, which cost $7,000 (due to the mechanic finding only one used engine available for replacement - at the cost of over $5,000 for the engine alone). The car runs normal now, but we are obviously concerned the replacement engine will have the same issue and fail, given how often this is occurring with these engines. Kia needs to acknowledge this issue with the theta engines, and reimburse customers who have no other choice but to fix their car. We diligently serviced our vehicle with timely oil changes, and have the documentation to back it up. Cars stalling while driving is a safety concern, and cannot be stated any other way.
7/12/19 while driving about 20 miles an hr picking up speed, I noticed my car was acting a little strange and making some odd noises. My car was driven home and sat until Monday when it was taken to the garage. The garage informed my that Thursday I would need a new engine. They stated that when they were looking into this issue and searching for a new engine, they discovered its was common problem and couldn't come by an engine for my car. I am absolutely devastated. Single mother working hard everyday. Now I am left with no vehicle. 2013 Kia Sportage with 124,000 miles the newest car ive ever owned. Bought last year, still owe money on it. Never again. Don't buy this car!!!!!
Driving 65 mph on freeway and suddenly all power is lost. There had not been any problems, no stalling, bucking, struggling. No check engine lights or system warnings. Kia dealership service advised the engine, although it was full of oil and had absolutely no leaks, was about to seize. The tech couldn't tell me why he determined that diagnosis, such as piston, rod/lifter, metal shavings, block?? quoted $7,000 for replacement and more for a used engine (higher labor charges). Advised that no one would ever replace engine in 2013 Kia Sportage; should just buy a new Kia. I still owe nearly $7,000 on the loan and had expectations of 200,000+miles on a Kia. Online I found a recall for the 2013 Kia Sportage engine for engine seizing, but he assured me that didn't cover my 2013 Kia Sportage engine that was "about to seize", even though it is doing the same thing. I will never buy another Kia for this reason and will join the online forum petitioning the NHTSA to issue an expansion of this recall. Kia should make this right.
Driving on the highway, started making weird ticking noise, started to lose acceleration, vehicle shut off and smoke coming from under the hood. Turner Kia says that I no longer have the certified pre-owned warranty(I'm over by less than 1K miles) and wants $129 just to run diagnostics and from looking at this website, there have been many other people with the same issue. Why hasn't this been recalled!?
I was driving on the benicia bridge with my 9 and 5 year old when the car lost the ability to accelerate. There was a quiet ticking under the hood then within 30 seconds it sounded like a hammer smacking over and over. I pulled do the slow lane put the car in neutral and coasted over the bridge until there was a safe shoulder. Had it towed to a mechanic who said I needed a new engine.
Driving my Kia and it lost power lights came on and I pulled into a parking lot. It died, all this oil was running out of my car. I had to get it towed!!!! horrible experience!!! this happened on a regular road. I do not know, why this happened there was no warning, than it lost power. Very scary situation!!! I than called for a tow. Waited there 3 hrs. For the tow truck!!! the tow guy said, he just picked up another Kia and now my Kia and he was on his way to tow another Kia...
SUV has 125,000 miles on it sb's the engine froze. Happened while driving on the interstate at 70mph (the speed limit here). Just lost acceleration and had to glide to the shoulder, where it wouldn't restart (obviously). The mechanic at Kia in lake charles said he's never seen an engine go out this early. No prior issues other than the sun roof mechanism.
A D V E R T I S E M E N T S
- New Carlisle, IN, USA