10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
43,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Kia Soul steering problems

steering problem

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2013 Kia Soul Owner Comments (Page 4 of 7)

« Read the previous 20 complaints

problem #73

May 092020

Soul 4-cyl

  • 84,945 miles

A D V E R T I S E M E N T S

Steering has developed 3 inch play, loose nut inside the steering column from research on the internet.

- Pensacola, FL, USA

problem #72

Mar 132020

Soul

  • 101,000 miles
Kia Soul 2013 just bought through dealer March 13 2020, and it makes a clunking noise in the front end whenever it's driven and I have kids in this car so if this is an issue with Kia something needs to be done ! makes noise when driving at any speed, turning and very loud

- Waverly, NY, USA

problem #71

Mar 132020

Soul

  • 150,000 miles
While parked or at slow rate of speed the steering column makes a clunking sound when the wheel is turned either direction. The sound is also present while traveling on a bumpy road at a slow rate of speed. There is play in the steering wheel or the steering feels loose and the steering wheel vibrates while traveling on the interstate at 70mph (unknown if all related). I have had new tires recently put on and balanced and thought the problem was the need for new tires, however, the problem is still there and hasn't been diagnosed or corrected. It isn't an alignment problem because it has been checked and the steering does not pull any ddirection.the suspension has also checked out ok and appears to be unrelated.

- Sissonville, WV, USA

problem #70

Jan 092020

Soul

  • 40 miles

A D V E R T I S E M E N T S

The vehicle present grinding noise while turning to the left or righ when driving. I went to the dealer and after they checked my car they told me to increase the volume of the radio so I do not have to hear the noise because it is not a safety problem.

- Pembroke Pines, FL, USA

problem #69

Jan 312020

Soul

  • 73,300 miles
Steering wheel makes a clicking/knocking noise when turning to the left or right.

- Glasgow, KY, USA

problem #68

Aug 212019

Soul

  • 85,000 miles
There is a clunking noise while driving or turning. Too much "play" in steering wheel. It feels like it will come apart. Happens know matter how fast I go. Even when back up.

- New Iberia, LA, USA

problem #67

Dec 302019

Soul

  • 35,162 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Kia Soul. The contact stated that the steering emitted a clicking sound when turned to the left or right with an abnormal vibration. The vehicle was taken to (deland Kia located at 2322 South woodland boulevard, deland, Florida, 32720, (866) 809-7175, to be diagnosed. The contact was informed that the failure was due to a failure in the steering coupler. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 35,162.

- Deltona, FL, USA

problem #66

Oct 082019

Soul

  • miles
Steering wheel makes clicking sound when steering and also while vehicle is not.in motion. After much research, I believe it is the steering coupler which is very dangerous to drive due to the chance of steering wheel locking up while driving. I should not have to pay for this since many other people online are reporting the same exact problem. I have not received a recall notice, but I am scared of driving my car if it is not fixed right away. This is a hazardous problem and it needs to be addressed.

- Tampa, FL, USA

problem #65

Oct 152019

Soul

  • 110,000 miles
Steering is shaking and requiring need to turn wheel more than usual to turn when driving. Making noise when driving.

- Spring Branxh, TX, USA

problem #64

Oct 072019

Soul

  • 102,000 miles
Started with a clunk sound, then all of a sudden the vehicle would not steer. I was in a mass of traffic so my speed at the time was slow and I was able to drift onto the side of the road luckily. Dealership tells me the VIN is not in the recall, but I see this same problem recalled half a million times. They will not fix the issue, which comes at a tune of $1600.

- Ruckersville, VA, USA

problem #63

Oct 052019

Soul

  • 57,253 miles

A D V E R T I S E M E N T S

The vehicle present a grinding noise while steering on any direction. While getting it checked at the local Kia dealership they diagnosed the issue on the steering which was apparently part of a recall from Kia, a few days later the issue on the steering was present again and the local Kia dealership is now charging me around 1,900 dollars for the repair even though it all started trough a manufacturer recall..

- Tampa, FL, USA

problem #62

Oct 032019

Soul

  • 75,000 miles
The steering wheel coupler has become loose, creating a sound and steering play (or slack) when steering. This could result in breakage of the coupler, resulting is loss of control of the vehicle. Kia has already recalled the 2014-16 Soul models in recall number: 17V608000, but did not include the 2013 year model, which has a dangerous defect.

- Missouri City, TX, USA

problem #61

Sep 262019

Soul

  • miles
Clunking noise from steering wheel when I go on a bumpy road or turn steering wheel from side to side. While in motion or stationary.

- Hidalgo, TX, USA

problem #60

Sep 242019

Soul

  • 156,400 miles
Steering wheel makes a clicking sound when I turn the wheel

- New Waverly, TX, USA

problem #59

Sep 062019

Soul

  • 70,000 miles
The contact owns a 2013 Kia Soul. While driving 35 mph, the steering wheel made a clicking noise when turned. The contact also stated that the steering wheel felt loose. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified. The failure mileage was approximately 70,000.

- Round Rock, TX, USA

problem #58

Jul 112019

Soul 4-cyl

  • 113,851 miles
The contact owns a 2013 Kia Soul. The contact heard a knocking sound coming from the steering knuckles when the steering wheel was turned. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 113,851.

- Carson, MS, USA

problem #57

Dec 212017

Soul

  • 98,441 miles
The contact owns a 2013 Kia Soul. While operating the vehicle, a clicking noise was present coming from the steering column when turning in either direction. While pulling into a parking space, the power steering failed and the steering wheel became very difficult to turn in either direction. The vehicle was taken to lakeland regal Kia (1025 bartow rd, lakeland, fl) where it was diagnosed that the steering wheel flexible coupler was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 98,441.

- Lakeland, FL, USA

problem #56

Feb 092018

Soul

  • 52,000 miles
Hello I have a 2013 Kia Soul with only 56,000 miles on it. Last year around February my cars steering column started having this awful rattling and knocking sound coming from it. I can't drive over 55mph or it gets really bad and loud. This also causes my blinkers not to work properly on and off. I had surgery around the same time it started and I'm just getting back to being able to drive. Except I'm afraid that the steering is going to break and cause a big wreck and no this isn't a wheel balance issue. Has anyone else had this problem that you know of? I'm going to call the dealer today and get it in to be checked. I can't even get on the interstate because of the fear of it breaking and the extremely loud noises is causes.

- Saint Petersburg, FL, USA

problem #55

Jun 142019

Soul

  • miles
Oli light does not come on when my oil is low. My 2013 Kia Soul burns oil quickly had my oil changed 2 weeks ago checked yesterday the dip stick was almost dry at not time did my oil light come on. My steering wheel makes noise when I move left or right it makes a clicking noise, steering wheel feels likes it locks at time when driving on the high way

- Bonita Springs, FL, USA

problem #54

Nov 012018

Soul

  • 60,000 miles
Steering wheel clicks or knocks when moving or stationary when turning the wheel to left or right. At speeds of 75+ mph the steering wheel clicks and shakes on its own without any turning input. Seems like a similar issue to other Kia recalls associated with the steering coupler.

- Westwego, LA, USA

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