This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My steering wheel is making a loud thudding sound when I turn it to the left or right. It started when I was driving on the highway during a road trip. It feels super unsafe and I-??m bringing it to the dealership tomorrow. This seems like it should be a recall from Kia and that as car owners, we should not have to pay for this common and serious problem.
I had a serious issue with my steering yesterday. When I tried to parallel park my car yesterday, I turned the steering wheel both left and right to try and park and then I heard loud clunking noises in both directions until my steering wheel gave to the point where it could turn all the way around without turning the wheels at all. It's my understanding that others with my same year of Kia soul are reporting the same and starting in 2014, there was a safety recall. 2013 should be included in the recall because had I been driving, I could have been in a very serious accident.
Steering wheel makes clicking sound when steering and also while vehicle is not.in motion. After much research, I believe it is the steering coupler which is very dangerous to drive due to the chance of steering wheel locking up while driving. I should not have to pay for this since many other people online are reporting the same exact problem. I have not received a recall notice, but I am scared of driving my car if it is not fixed right away. This is a hazardous problem and it needs to be addressed.
When driving or in park steering makes loud clicking noise if turned left or right. This happens at all speeds and in all driving conditions. It is steadily getting louder and worse. The noise is coming from the steering column area. Steering does not feel stable. There is a 2014 Kia Soul recall that seems to be for same problem. This recall should be expanded to cover the 2013 models
The contact owns a 2013 Kia Soul. The contact stated while driving 50 mph, the battery light illuminated. The contact stated that the alternator failed to operate as designed. Due to the alternator failure, the vehicle loss power steering functionality. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were notified of the failure. The approximate failure mileage was 185,000.
- Pecos, NM, USA
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2013 Kia Soul is making a clicking noise when I turn my steering wheel. It makes one click noise once I start turn the wheel. When I stop moving it and try to move it again it clicks. Vehicle mileage: 63,667
The steering column would pop and make noises while driving. The steering was very loose and every time you hit a bump the steering wheel will wobble extremely bad almost uncontrollably. The steering coupler was bad. Could not go over 55 mph cause it would cause the steering wheel to wobble bad.
When turning my wheel at low speeds my steering clunks in the column and feels like it is going to come apart. I am scared I am going to loose stearing control. This happens all the time at low speeds or while in a parking lot. It started a month ago and is getting worse. I saw a recall on this but my car is not affe ted and should be.
When in motion the steering makes a clunking sound moving either left or right. When engine is not in motion it does not. The symptom appears to be the same as the recall done for 2014 model Kia Souls... I believe my car should be in the recall
I have clincking inside steering wheel related to the pinion plug lose, causing steering to stuck and shak crazy in the highway, I went to dealer they charged me $189 for diagnosis, they confirmed the problem with pinion plug problem but they wanna charge me height price witch I can not afford, and I left with unsafe car.NHTSA has to force the problem as recall to stop car dealer for raping us off.by the way the car was in fatal crash with the first owner cause it S title to be rebuild, I don't know what cause it but you can find out, may be the steering was a fact.ask previous owner for more infos.please make steering as a recall soon as possible.thanks for listening to us.
Model car burns oil extremely quickly regardless of miles driven, no leaks found by mechanic, pistons have been replaced three times in the last six months. Steering wheel makes a knocking noise that started within the last three months.
The brakes' vacuum chamber or a valve have gone bad. The peddle is hard to press when vehicle is cranked an baking out. Also, noticed when idling, the brake becomes stiff after a slight depression of the pedal. Sometimes the car cannot be started as the brake pedal cannot be depressed far enough to allow the start button to work. Over time, the front steering has become loose and wobbliliy, causing the driver to over correct steering to keep the car straight on the road. The vehicle has 62,000 miles on it, it shouldn't be having these types of problems this soon.
Steering wheel clicks when turned right or left, no matter if parked or driving down the road. Speeds of 65mph or greater causes wheel to vibrate. Researched and found several other complaints for same issue. This needs addressed by Kia as this is a safety issue and one that is not supposed to happen.
Last year I took my vehicle to billion auto in Iowa city (2 hours from where I live) to get my recall serviced. At this time my vehicle was losing power. When I took it to the dealership they had it in and out in 15-20 minutes and they said only had to do an update. Which was irritating, considering I had asked them to check my catalytic converter and they didn't. because prior to that a mechanic in my town thought something could have been wrong with it. Well here I am in 2020, and I went back to this dealership (this is the only Kia in my area). Last year in may there was a recall for the mdps coupling. The letter also stated that they extended the warranty to 100,000 miles- I'm right around 96,500 miles so I am still covered.I called the dealership and asked to get it fixed since I was experiencing noises in my steering wheel turning left or right/ and when vehicle is stopped. They said yes, I spoke with the service advisor and he told me that I would be covered. So I took my car up there Thursday the 28th to get this serviced. Another worker told me in person my coupling wasn't that bad, and I could always come back in the future to get it repaired. He then further told me that my power-steering rack was making a little noise too, but that wouldn't need to be repaired for another 5-10 years.then he charged me $65 dollars for a diagnostic fee, which is completely wrong. I called Kia cooperate, spoke with numerous of folks. I was told on Thursday by cooperate that they called the dealership and told them my complaint. But there was nothing they could do. So I called cooperate back demanding to talk to my case worker, [xxx] which she hasn't called me back. I feel like they aren't taking me serious. I've had two past recalls on this vehicle, and wasn't handled appropriately. I also shouldn't of been charged a diagnostic fee. I want a refund as well. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Branford , CT, USA