This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Kia Soul. The contact stated that while driving at an undisclosed speed, the steering wheel made an abnormal sound and the vehicle lost power steering assist. The vehicle was taken to an independent mechanic, where an unknown part was repaired, and the mechanic informed the contact that the vehicle was unsafe to drive. The failure recurred, and the vehicle was taken to a second independent mechanic, where an unknown repair was performed; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Steering wheel makes a rattling sound when I drive. I would like to know if this is a safety risk? The vehicle has not been inspected by the manufacturer. Warning light come on.
My steering wheel is rattling when going around 50-60 mph. When driving on a gravel road the car bounces all over the place when going more than 5 mph. Steering functionality is seriously compromised. 60,000 miles, single owner, no wrecks or potholes hit.
My steering wheel just started shaking as I turning a corner. Now, if I go over 60 mph my car wants to jump all over the road. I-??ve been told it-??s the (MDPS) steering coupler by a few mechanics. Download the recall letter from Kia advising of this and the dealership says my VIN is not covered.
- Concord, NC, USA
Search CarComplaints.com for these popular complaint phrases...
Steering coupler bad Looked online and the noise my car is making When I go back-and-forth with the steering wheel when the car is turned on but I-??m not driving ! Makes a clicking noise it also make that noise when I-??m driving
My steering wheel just started shaking as I turning a corner.. Niw if I go over 60 mph my car wants to jump all over the road.. I-??ve been told it-??s the steering coupler but a few mechanics.. It dangerous to drive on the freeway.. Im afraid I will crash with my 8 month old son in the car..
Car has - low - 41500 miles There is a play in the steering wheel and a " tump- tump" sound can be heard when at a stop and low speeds- while turning the steering wheel.
The contact owns a 2013 Kia Soul. The contact stated while driving 65 MPH, the steering wheel started making an abnormal noise. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the plastic bearing bushing to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was 104,577.
Has a thud while turning the steering wheel left and right at a stop. Steering wheel shakes and vibrates when droving over bumpy road or train tracks. Steering for now unaffected.
Steering system 'clunking' and getting unstable, increasingly 'loose.' Called local Kia service department about six weeks ago but they never returned my call. Contacted live agent online yesterday, hopefully someone will call back. I'm very afraid to drive it.
My steering wheel is making a loud thudding sound when I turn it to the left or right. It started when I was driving on the highway during a road trip. It feels super unsafe and I-??m bringing it to the dealership tomorrow. This seems like it should be a recall from Kia and that as car owners, we should not have to pay for this common and serious problem.
I had a serious issue with my steering yesterday. When I tried to parallel park my car yesterday, I turned the steering wheel both left and right to try and park and then I heard loud clunking noises in both directions until my steering wheel gave to the point where it could turn all the way around without turning the wheels at all. It's my understanding that others with my same year of Kia soul are reporting the same and starting in 2014, there was a safety recall. 2013 should be included in the recall because had I been driving, I could have been in a very serious accident.
Steering wheel makes clicking sound when steering and also while vehicle is not.in motion. After much research, I believe it is the steering coupler which is very dangerous to drive due to the chance of steering wheel locking up while driving. I should not have to pay for this since many other people online are reporting the same exact problem. I have not received a recall notice, but I am scared of driving my car if it is not fixed right away. This is a hazardous problem and it needs to be addressed.
When driving or in park steering makes loud clicking noise if turned left or right. This happens at all speeds and in all driving conditions. It is steadily getting louder and worse. The noise is coming from the steering column area. Steering does not feel stable. There is a 2014 Kia Soul recall that seems to be for same problem. This recall should be expanded to cover the 2013 models
The contact owns a 2013 Kia Soul. The contact stated while driving 50 mph, the battery light illuminated. The contact stated that the alternator failed to operate as designed. Due to the alternator failure, the vehicle loss power steering functionality. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were notified of the failure. The approximate failure mileage was 185,000.
2013 Kia Soul is making a clicking noise when I turn my steering wheel. It makes one click noise once I start turn the wheel. When I stop moving it and try to move it again it clicks. Vehicle mileage: 63,667
A D V E R T I S E M E N T S
- Glendale, CA, USA