This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
MDPS coupler worn and causing steering wheel instability and noise when driving over 60 mph. There was a recall previously that I wasn't aware of but my car had not yet experienced the problem. I am experiencing it now, but Kia says I must fix at my own cost since the recall period is passes, though I didn't have the issue then or recieve the notice.
The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that the vehicle was taken to a dealer for the recall repair however, the vehicle was diagnosed, and it was determined that the steering coupler needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was made aware of the failure but confirmed that the unknown recall had expired. The failure mileage was approximately 100,234.
Steering wheel shakes violently when going over 75MPH and is extremely shaky on side streets as well. The steering wheel feels like it-??s going to fall off! Got it checked out by Kia and they said the Flexible steering coupling needs repairing and it would be over $900 to do so for a part that costs less than $10! I have an extended warranty and I was told the warranty doesn-??t cover this issue, but at the bare minimum it seems like it should as it feels dangerous at times to drive the car. Also, this issue should be a recall for Kia as I have seen a ton of other people with this issue! It-??s a defect in the car and should be a free recall to be fixed.
The Motor Driven Power Steering (MDPS) Flexible Coupling part failed. Steering is difficult and causes pull to the left/right. Appears the issue has occurred across various Kia and Hyundai models.
No warning indicators but my steering couple has worn and my steering now has play. Many forums says this is a know problem for KIA and they should cover but I do not see a recall.
There is a known issue with the MDPS Flexible coupling effecting a large number of KIAs but Kia apparently hasn't included all cars manufactured during this period of time
I'm already aware of the recalls on alot of vehicles including my 2013 KIA SOUL and am aware of a judges ruling on this. How can KIA SOUL play God with peoples lives? I already filed a claim but still not not getting any help until the end of April. I'm a [XXX] woman who is at risk of getting hurt not to mention other people/and or other people close to my vehicle. This is just beyond wrong. I saved for 2 years to get a more dependable vehicles and now have to worry about an explosion. I already filed a claim but I'm scared. The radio has been funky since I got it last year. It's a used vehicle buy to me it looked new to me. I love it bur now afraid to even get in it but really don't have a choice since I'm [XXX] and don't have anyone else to get help or have another vehicle to use. I depend solely on myself. I need help with getting another vehicle until all of this mess is taken care of. I have gas gauge issues, revving up randomly, caution light staying on now and yesterday I had smoke coming out under the dash and then it just stopped while I was trying to pull off and call for help but it stopped so I came back home. The oil was changed right after I got it last year and I put new tires on it with the money I got from a junk yard in Johnson City that came to get my 98 Ford Escort that my church family helped for me after a very traumatic accident that killed my little senior rescue pommy, totaled my vehicle and I spent several days in ICU. I live on a very strict monthly income and this has caused more anxiety and panic issues that I can't even get under control with breathing exercises, journaling and taking my fur baby for walks and am back on my regular meds. Please someone needs to help me or I'm just going to give up. Thank you [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering coupler failure causes excessive vibration and notchiness in the steering. KIA informs me that this was covered by an extended warranty which expired in January 2023. I believe this to be a serious safety risk and this vehicle should be recalled by KIA to replace this part at no cost to the consumers.
I looked it up. It's called the STEERING COUPLER. The manufacturer is aware of the problem but I was never notified about it before the warranty ran out August 2023. Now it affects the steering. Here is a service notice that I found online if that helps: TSB ID: 10159268. Thank you
The dealer originally said it was the steering coupler that was bad and needed replaced for $2000. Then they call back two weeks later to say the steering assist motor was bad and it needs to be replaced for an additional $2400. Still waiting for the parts and repairs. I see many other complaints on the steering, should this be a recall?
Steering coupler needs replaced per Dealership. Vehicle has 72,000 miles only. No recall notice received. One owner. I feel they could replace an expensive item less than $550. Goodwill
Stering wheel makes a load clacking sound also lots of slack in the wheel git alignment twice and still making the sound and drifts to the right and steering wheel shakes when driving and breaking.
My MDPS steering wheel coupler has completely failed. I never recieved a letter from kia and only found out they had a warranty extension through searching the web to see what the horrible noise and play in my steering wheel was. I dont qualify for this extension by 9 months. I purchased my car 1/2013 and that puts me past the 10 year mark. I see Kia has extended this warranty to 15 years/150,000 miles on the newer cars with the same mileage, is there a chance they will do it with the souls or have they and maybe i am missing it.
About 3 months ago my steering wheel started rattling and continues to get worse I haven-??t had it looked at yet but I think I need to also my dash lights come off and on all the time do you think I have a problem
A D V E R T I S E M E N T S
- Wilmington, DE, USA