CarComplaints.com Notes: The 2nd generation Sorento (2011-2014) has just too many engine problems at early mileage, year after year.
10.0
really awful
Crashes / Fires:
2 / 9
Injuries / Deaths:
5 / 0
Average Mileage:
27,165 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After about 59,000 miles I noticed that the paint on my vehicle began to bubble and chip then rapidly began peeling off. Over the years this has gotten progressively worse and has now moved to different parts of the vehicle. I have included images of the vehicle and all of the locations it is peeling. I also included an image of water pooling between the paint and vehicle. This is a great concern as my vehicle is still is continuing to peel and the entire paint job is now compromised and leading to rust and damage to the body. The various parts of the vehicle that are peeling are the roof, the driver and passenger sides above the windows, as well as now the diver's side fender. Pretty soon my entire vehicle is no longer going to be white but rather be rust colored. This is unacceptable and needs to be fixed as this is not normal for a vehicle's paint to peel this quickly and in giant pieces.
Side impact collision on driver side rear quarter panel; vehicle consumed by fire; all three passengers received burns; serious burns to passenger in rear seat on driver side, and driver.
2014 sorento- exterior lights very dim. Dangerous and hard to see they go out weirdly often and randomly. replaced lights and driver side turn signals now not working or the led strip lash out as well. Pearl white paint is chipping/peeling on hood and pillars. Emailed kia support have not heard anything back.
1. My headlights tends to keep going out, I-??ve replaced them 3 times since getting the vehicle. The most recent change was a month ago. Also my car keeps making this weird humming/ purring sound which started 3months ago and is very unsettling. I had to get a new engine last February after my car cut off on me and the kids heading to my family out of town.
The problem with my car is the peeling of the paint, it started happening in the front hood then it-??s on my over my windshield by the roof and on the driver side also peeling never seen this on any car that I-??ve ever owned I-??ve also seen a lot of Kia-??s on the road with the same problem are you guys doing anything about this problem I-??m sure I-??m not the first one to report
- Davie, FL, USA
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The paint is coming off of the vehicle. The paint peels off is not bonding to the metal at all.. comes off in sheets. Resulting in bare metal that can rust and cause vehicle to deterioate. Vehicle is pearl white in color and this seems to be an on going issue with this color and this manufactuer of vehicles
I was driving on the high way and took an exit. I started to smell something from my car so I turned it off at a stop light. I looked briefly at the dash but no lights where on. Then I saw smoke coming from the hood of my car. So I put my emergency flashers on and got out within seconds of getting out the smoke turned to flames so I called 911. Entire front of my car was in flames and a couple small explosions happend I believe the first one was the air bags but the second sent my hood flying upwards. My entire inside of the car was chard by the time the fire rescue showed up. There was a line of traffic behind me that stretched close to a mile since it was during traffic night. I didn-??t have enough time to pull the car over safely without the risks of being inside the car while it had fully ignited. The fire men had to get people and cars away from my car. I don-??t know what failed or what happens but the fire started from under the hood. The car is pretty badly burnt so I don-??t think there-??s a way to examine anything. It is a total loss. Upon googling I-??ve noticed a few more reports of Kia 2014 Sorentos catching fire. I don-??t know which component caused it so I can-??t say if it had been examined at all. It also happens extremely fast and I didn-??t have any warning as to a fire breaking out. If I had stayed in the car to drive it to a safe clearing I would have been caught in the blaze. The only light that came on was tier pressure, which had come on a few days prior. No other warning lights came on. Not even during when the smoke appeared. The only thing that warned me was a strange odor right before I saw the smoke.
The contact owns a 2014 Kia Sorento. The contact stated that while driving at 30 MPH, there was an abnormal fuel odor detected coming from the vents. The contact pulled over and inspected under the hood of the vehicle and saw that there was a leak coming from the high-pressure fuel pump. The vehicle was taken to the dealer and diagnosed that there was a leak coming from the damaged high-pressure fuel line. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The contact had an engine replacement under warranty in May 2021. The contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine). The failure mileage was 60,800.
Paint (Snow White Pearl) Delamination on right side A-pillar and center of hood near the grill. A-pillar peeling happened in January 2021. Hood peeling happened in July 2021 during a windy monsoon rainstorm. Both paint issues were fixed at owner's cost.
While driving alone at night a on dark two lane highway, both low beam headlights went out at the same time leaving me in the frightful and dangerous situation of not being able to see where I was headed. I was however able to safely stop on the side of the road and do some troubleshooting. All the other lights (high beam, turn, parking, fog, etc.) worked perfectly. The instrument panel showed that the low beams were still on. No warning of any type of malfunction was indicated or shown. I have not contacted KIA about the problem yet, but I am sure they are aware of the problem. I have read multiple blogs online and this appears to be a common problem, and has been for a long time, with multiple KIA models and generations. My suspicions are the problem may be in either the multi-position switch, airbag clock spring, or cable harness, or any combination of the three. It is my understanding the fuses and relays for the lights are side related ( all either on LH or RH). I checked fuses and relays even though I find it hard to believe both sides would go bad at the same time, and all were good. There is a long history of this electrical problem in these vehicles that needs to be found and fixed before someone needlessly loses their life. Who knows, maybe someone has already been killed. Lights go out, they go off the road and hit a tree. The instruments would show the headlights are on, but they were not. Now its hard to prove with the head lights totally destroyed.
The contact owns a 2014 Kia Sorento. The contact stated that the vehicle needed a jumpstart for the vehicle to start-up on several occasions. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.
A few months ago I noticed a chip in the white pearl paint of my 2014 KIA Sorrento. Since then, the paint has continued to chip and there is now a big spot on my drivers side panel by the windshield that does not have paint. In addition, I have noticed chips on my hood that will probably do the same thing. I tool my car into a body shop to see if they can repaint it and I was told that this has happened to many KIA's that have the white pearl paint. In addition, I called my local KIA dealer's shop and was told the same thing. He even guessed the color before I could tell him.
My Kia pearl white paint has been bubbling and coming off for over a year and a half. I only have 40K miles on my car and I am devastated. I do not drive much so this has happened sitting in my garage. I have gotten quotes and have been told the entire thing needs to be repainted which will cost well over $5K and take over 3 weeks without my car. My concerns over the years to Kia have been brushed off that it is my problem. Please help.
A D V E R T I S E M E N T S
- Burbank, CA, USA