This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine speed became limited while driving and abruptly slowed down to 10 MPH while driving on the streets almost causing an incident for myself and others. Once car was stopped loud noises would come from Hybrid cooling system as if it was overheating upon start up. Dealer confirmed inspection and fixed hybrid cooling system which was covered under warranty. 3 weeks later after fix, vehicle engine light came on again and car had to be in service for another warranty issue connected to the fuel line. No warning lights, messages or symptoms of problems before incident happened. My family and I are terrified from the first incident and the 2nd engine light coming on only a few weeks later has confirmed our concerns that jeep has made a faulty product and these vehicles should be recalled.
With this recall and no repair, I no longer feel safe driving my Jeep and being that the recall notice states not to park near other vehicles or buildings/structures is another safety concern. It lunges upon first driving as well.
Water pump failure during cold weather event down to 20F, told by dealership that plastic hose adapter integral to the pump had cracked. Resulted in catastrophic loss of coolant while driving. Coolant reservoir is opaque and pressurized so level could not be verified while hot. Replaced under warranty.
Vehicle again experienced -??high-speed-?? stalling with rapid de-acceleration + additional loss of power steering + transmission lock. Due to lack of brake lights upon rapid de-acceleration, nearly caused trailing vehicle to rear-end the subject Jeep Wrangler and swerve into oncoming traffic. Vehicle had to be towed to dealership due to unable to start and transmission lock. Video provided of event. Dealership advised could not repeat failure, manufacturer refused to open case with engineering. Software update applied.
I was driving and at a red light the car just stopped working. It was stuck in park and did not want to shift gears. I kept getting a warning message to push the brake and push start but nothing happened. I was stuck in the middle of the road and was put in a dangerous situation. I kept turning the car on and off and eventually 30 minutes later it started.
- Pico Rivera, CA, USA
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The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle shook excessively. The failure was described as the death wobble. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that an appointment was scheduled for a diagnostic test. The manufacturer was made aware of the failure and several cases were filed. The failure mileage was approximately 6,000.
I was going approximately 60 mph on MN Highway 100 S in the far right lane, driving with a half full tank of gas and <1% battery in -??hybrid-?? mode, when suddenly and error message saying -??service charging system-?? error appeared in red on the driver console and all engine acceleration stopped working. The vehicle then displayed a message to shift to P to start the engine. But it wouldn-??t let me shift to P while going 50+ mph. I managed to coast to a relatively safe area on the shoulder of the highway with minimal disruption of traffic, bring the car to a full stop, and restart the engine. However if I had been in the far left lane of the highway instead of the far right, or in a section without a safe shoulder, this event could have been the start of a major accident, endangering myself and many others. The spontaneous total loss of driving power in the 4xe is an inexcusable public safety risk. I know there has been a previous recall for a different issue that also produced this effect. This issue must also be fixed.
The contact owns a 2022 Jeep Wrangler. The contact stated while driving approximately 70 MPH, the vehicle stalled. The contact stated that the vehicle lost power steering and the power assist braking was inoperable. The contact stated that there was a warning chime and a notification to shift to park(P). The contact had the vehicle towed to the residence and recharged the battery and filled the fuel tank due to the low fuel warning light being illuminated. The contact drove the vehicle to a dealer and was informed that the vehicle had run out of gasoline. The contact stated that failure reoccurred, and he had the vehicle towed to a different dealer. The contact was informed by the dealer that the vehicle had run out of gasoline. The contact researched online and found that the auxiliary battery would not recharge and would drain the electrical system causing the vehicle to shut down and stall. The contact took the vehicle to be repaired under NHTSA Campaign Number: 22V865000 (Engine). The contact stated that he was still experiencing the failure with the hybrid system. The manufacturer had been informed of the failure. The failure mileage was approximately 18,500.
My 2022 4xe Rubicon has been at the shop for 60 days now for slamming in to a dead stop while driving over 8 -18 mph. This happened 4 times early in the morning trying to drive to work. The dealership towed it in that morning, but failed to look at it for over 2 weeks. - they thought it was just in for regular maintenance. - during this time multiple warning lights were on (CEL and ETC, etc). To date, they can not recreate this frightening situation or pull up any codes. I could have killed somebody, had I made it to a busy road. I had the 22V-865 recall done in Feb 2023, which CLEARLY did NOT work. Chrysler's involvement has been useless, The latest safety recall report I read (dated 7/13/23) indicates they cannot find the "root cause', they are attempting update software that will change "fail safe from shut off to limp home" but state in this report that there is still NO RESOLUTION, and is still under investigation. I purchased my 4xe August 27, 2022, FCA KNOWING they manufactured the 2.0L PHEV engine, issued a STOP -SALE NOTICE in December 2022 "in order to control and avoid the damage and emergency situations on the US roads.'" NOT A STOP DRIVE NOTICE. -Other then this Scary problem, I have FORM problems, and it throwing itself into AUTOPARK while in reverse. (going less then 3 mph) - How is this not being investigated, ... How is it that there are NO codes or replicate the problems.
I have taken my 22 Wrangler in 3 times to the dealership to fix the engine overheating, each time it was a different component until they said we need an entire new engine. Safety of us was overheated engine without a warning on the highway going 70+ speeds. I have heard several other stories of 21 and 22 wranglers overheating, I am not sure why a recall hasn't been issued.
While driving me 2022 4xe with the doors off My Jeep remained in drive but abruptly stopped it remained in drive but the D on the gear shifter started blinking. This happened multiple times and could have caused a serious accident. My Jeep was flatbed to the dealership and is still being diagnosed My Jeep is less Then a year old and already had one recall completed.
I was driving on the highway and my Jeep shook for a moment and then the D started blinking and there were 2 lights that came on. One was the battery light and the other one was the charging light. There was also an on screen message about a charging problem and to pull over safely. I was on the highway and this was very dangerous as the car was slowing down with cars behind me. I managed to pull over on the side of the highway and stopped my car safely. I turned off my car restarted it. I then got off the highway and made it home safely via the back roads. I made an appointment with the dealership but this was very unsafe and almost caused an accident. Please investigate as as I have seen many other reports of this online. Thanks.
I took my 2022 Jeep Wrangler 4XE Unlimited into the dealership for the recall to be fixed and oil/filter change with tire rotation. I drove my vehicle to the dealer and after being there for 3.5 hours I am informed my vehicle no longer starts/turns over. I have a loaner vehicle with no solution in sight. Upon reading other 4XE owners statements that had the same issue. Upon resetting the software they have multiple trips with the same issue of the engine stalling. I DO NOT want my children in a vehicle that is NOT running properly. This will put others in danger as well, if my engine fails going down the interstate, it can cause a wreck.
I was driving on the highway at a speed of 70 miles and suddenly I lost total control of my vehicle I lost my engine and without electricity nothing worked I was close to having an accident
Jan/2023 at 55mph, a vehicle swerved into my lane which required immediate braking. Applying the brake, the Jeep engine surged, and Jeep would not slow down. I reapplied brake and initially it didn't slow my vehicle. After re-reapplying the brakes, the Jeep responded to the braking. On Mar 28, 2023 traveling approximately 20 mph in a vehicle round-about, following a pickup truck which was two car lengths ahead of me and suddenly the pickup stopped for a pedestrian. I applied my brakes on my 2022 Jeep Wrangler and the engine surged, the Jeep sped forward, I reapplied the brake but my Jeep wouldn't stop until it crashed into the rear of the pickup. There was no damage to my Jeep but some rear bumper damage to the pickup. During both incidents the ESS (Engine Start/Stop) was disabled.
Driving in the highway at 70 miles an hour. All of the sudden the car start slowing down until the gas pedal was doing nothing.I have to pull over to the side road and turn the car off. And again multiple times to get the gas work again.
I was driving the car normally and it completely shut down while moving. I safely pulled over and I was able to restart it. I then received a text message warning from the vehicle Uconnect system, error was "A charge fault has occurred for your Jeep Wrangler Unlimited 4xe" This seems to be a very common complaint when I googled the error message.
On 3/1/23 my wife was driving our 2022 Jeep Wrangler 4XE at highway speed in the middle of a 3-lane highway. When the Jeep ran out of electric battery and transitioned to hybrid mode the engine completely shut down and she had almost no time to make it from the middle lane to the side of the highway without accident. Multiple cars and large semis had to break suddenly to avoid rear-ending the Jeep. After getting to the side of the highway the Jeep would not restart or shift to neutral. An extremely dangerous situation and thankfully the police showed up to divert traffic. With all of this said, I took my Jeep to the dealer in December 2022 to fix the loss of motive power recall (ZB7), and from this most recent experience, that recall fix either did not work or Jeep should issue another recall. An extremely dangerous situation when the Jeep shuts off at highway speed with no advance warning. Called JeepWave customer service on 3/1 and case #85607518 was opened with the promise that a Jeep case manager will reach out in 2-3 days to address my safety concerns. My Jeep is currently at the dealership and fingers crossed that when/if I get it back this does not happen again. We feel very lucky with the outcome as it could have been much worse with speeds decreasing from 65 MPH to 0 with no advance warning.
This is the 5th complaint I have called into JEEP directly as well as 2 different dealerships. My car is shutting down randomly on the highway. I was notified that it was "fixed" with a software update. This is a current recall that the dealership has said was "fixed". However they refuse to call a star tech or a field tech which JEEP service said was required at this point. I have tried to have this issue fixed multiple times with no positive outcome. Today again my entire JEEP shut down on the highway as I was getting on. I merely tapped the break to allow anther drive to merge and the entire car completely stopped. I personally hit the steering wheel and my dog almost hit the windshield if the bar was not there he would have. The are aware of the severity of the issue and don't believe anything is wrong. I am contacting an attorney for Lemon Law at this point as the vehicle is clearly dysfunctional
A D V E R T I S E M E N T S
- Irvine , CA, USA