This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The exhaust system is ran underneath the gas tank. I am concerned that if I-??m involved in a rear end accident that it may cause an explosion such as what has happened to previous jeeps that had the exhaust system ran underneath the gas tank.
My Jeep began experiencing a death wobble going about 65 mph. When driving at 65 mph and went over a bump on the roadway my vehicle-??s steering and suspension began shaking violently and almost caused an accident. Anytime the vehicle was cranked up the throttle was elevated and stayed elevated till for 10 mins and you can not drive for 20 mins because the throttle would stick wide open and unable to lower. The exhaust has a backfire upon acceleration as well. The exhaust system is ran underneath the gas tank which I believe is a hazard. There is a ticking and knocking noise in the engine as well.
Dec 23 took mine in for recall service. Had no issues prior to having this done. Pick up the same day. Was told passed the drive test. Drove to work Dec 24th (26 miles round trip) no issues. Did not drive on Christmas. Placed it to charge that night, for drive to work the 26th. Noticed it did not charge completely. On the way in to work service light came on. Time to leave work, it would not start. Dash had the service charging station. Waited a few minutes. Then it did finally start. Tried to place it in esave. It would not go. Regeneration went off. It drove horrible. Slow acceleration, especially from a complete stop. Got it home and had it towed to a different dealership that had performed the update. Was told a module is bad and they are keeping it until the 30th to check for other issues. They said as a precaution to ensure I was safe on the road. Terrifying experience.
Wife was going to work. Started to notice difference in the feel of the drive. Then the check engine light came on. When she started to accelerate the vehicle jerks. When the vehicle is at a stop then accelerates the it takes about 5 seconds for the car to start moving. Today the vehicle turns on but can-??t switch gears to put it in reverse or drive. Vehicle is a paper wait and the earliest time I can take in to a certified mechanic is 1 month. I-??ve had multiple issues with this car. Death wobble, electric recalls. And a recall that stated part not available park your car not in your garage and don-??t charge your hybrid-??. How can this car be allowed on the streets with this many issues under 2 years
- Carol Stream, IL, USA
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When applying brakes at low speed (under 20mph) pedal feels soft and brakes do not engage as expected- vehicles travels further than anticipated. At times engine races and vehicle surges forward, other times ABS malfunctions, causing tires to squeal and vehicle to lurch. There is no reason for the ABS to engage when traveling under 20mph on an even, dry road. I have had other issues such as overheating, which the dealership observed, but the computer had no trouble codes for, so I would be happy to have it inspected. The vehicle surging forward when brakes are applied is a safety concern, as is unreliable braking and the ABS engaging inappropriately. I have not been to the dealer for this issue yet, I was able to document the occurrence from my dashboard cam this weekend. I have video in my dashcam with the squealing and lurching that I can't upload.
Brakes stopped functioning. Jeep started accelerating. Very unsafe speeds approaching a school zone. Eventually brakes reengaged and then engine shut down.
My vehicle has been nearly underivable since purchased. Several times I have taken the car in for things like: No power. The car will drive, but slowly and with no "get up and go". It takes quite a bit of time to get to legal driving speed. This has happened on a highway at least once, and multiple times on regular roads. My electrical system has failed, and all components, including my battery, has shut down. This happened on the highway on my way to work. I lost time at work as well as my car for 34 days. (This is the second time it has happened). My gas tank cover refusing to open/my gas tank refusing to accept gas. My electric battery getting too hot and burning through wires, including my coolant tubes, which in turn, shut my car down. This happened on a major road. All of these things have caused immediate safety to myself and others that have been in my car when it stopped working. I have thankfully been able to get myself off the road in all of these instances without causing an accident. There have been several break downs where I had to have someone come get me, and I have had it towed several times to the dealership as well. I have broken down entirely on the highway several times, slowing to a stop and having people needing to drive around me, or stop to help. I have taken the vehicle in many, many times and have been without my car for over 40 days (if I counted, it would be over 60 days). The dealership has told me it's a 4xe problem, but then lists the problem on paper as various things (coolant leaks, high voltage battery problem). At this point, I am afraid to drive it, as I have 1 active recall with no remedy available and a few alerts. My check engine light came on again this morning with no reasoning behind it, and the Jeep says to check ABS braking system and electrical systems. It's my very expensive daily driver. It has been inspected by two dealerships, with me taking into one dealership at least 12 times for recalls and repairs.
Recall #95B one of many since I purchased my vehicle. Cannot use it for what it was purchased for which was to use electric and save gas money. Now recall states not to plug in vehicle and that it can catch fire and explode at any time running or not. I am scared to death to drive this vehicle and have my child anywhere near it. And it is our only vehicle which costs me over $1000 a month payment I can barely afford. Its causing us extreme stress and anxiety. I have been trying for months to get rid of this vehicle which has dropped over 50% in the value.
Upon purchase of the Jeep, within 8K miles, the fuel pump went out and left me stranded. Now, at 27k miles, the car has been undriveable for 4 months. The engine will not accelerate, causing near collisions on highways. Over 13k in repairs are currently in place and there is still no resolution.
There was a prior recall where if there was discoloring or charring of the battery terminal a new battery was suppose to be installed. I reported this and showed the damage, and they just cleaned the terminals and sent me down the road. Now that these are burning houses down I would like to get out of this lease, its almost up anyway.
22-?? JEEP 4xE LOSS OF MOTIVE POWER Vehicle wouldn-??t start for approximately 15 minutes. Showed charging system error and a battery light was on. Once vehicle started it was driven 5 minutes, parked and turned off. Within 30 minutes it was started again, and driven down the street when it lost power and indicated the speed was limited. I attempted to turn around to get back and park it when it quit in the middle of an intersection. Vehicle had a message to put it in park. I did. It wouldn-??t restart or go into neutral to even push it out of the road. After about 10 minutes it started and I drove it back. It kept losing throttle and rolled opposite direction down a hill while in gear and still running. The throttle intermittently would work and rev then move forward. I backed it uphill into my driveway with it continued to roll forward and then rev the engine and reverse. When it losses power to the pedal it doesn-??t rev the engine and will roll. Instrument panel and lights/entertainment still work when it does this. Mine and my children-??s safety were put at risk. We called the dealer where we purchased from -??Orangeville Chrysler Dodge Jeep Ram - 207163 Highway 9 East, Orangeville ON L9W 2Z7-?? was told to bring it in. I said it was extremely dangerous and unsafe to drive. I asked for them to have it towed in and they refuse to pay for the towing. We mentioned a query into safety recall 22V-865 by ODI we found but they stated it was unknown to them and VIN didn-??t show an open recall. We are without a vehicle as it sits in the driveway presently. (incident may be related) In nov 2023, about 9 months prior to this my [XXX] daughter was driving with my 9 and 11 y/o in the back seats and went into a ditch, damaging the front passenger fender, front bumper and hood. She mentioned something happened to the car and she lost control. There was no police report for this. There were engine lights on. We called a tow to get it out. The engine light went away on it own. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
I own a 2022 Jeep Wrangler Rubicon 4xe, I purchased the vehicle new on [XXX] (purchased in TN, registered in VA). Since owning the vehicle it has been in the shop 9 times, most recently in the shop because it was completely dead and they found out the battery was leaking acid, this is the same battery they had just replaced a year earlier. It has lost all power and shut off several times, Jeep continues to say there is no issue. The loss of power is concerning because it happens when driving on busy roadways. I filed 2 lemon claims with them, both times offered $2800 for inconveniences and $3600 the last time. I have also been instructed to park the vehicle outside of my garage and told it might be a good idea to not charge it daily due to a fire hazard, when buying a hybrid, I paid extra in hopes to get better gas mileage when traveling to and from work, now I put my children's lives in jeopardy everyday while driving it! And most recently when driving across a bridge or rough roads (I live in the south so rough roads are an everyday thing), it has started shaking so badly that I have pulled off the road due to fear of the vehicle flipping or causing an accident. It is frustrating to pay for a vehicle that is a hazard and does not work properly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2023 Jeep 4XE shut down in the middle of the highway in Arizona while traveling at 65 mph. The dashboard displayed an error message: -??Service Charging System.-?? Shortly after, the vehicle experienced a total loss of power, and the screen instructed, -??Put in park to start vehicle, -?? with a flashing -??D-?? on the gear indicator. This has happed before in a 2022 that we traded in because we didn't feel safe driving. We have a service appointment 8/7/24 at Larry H miller Jeep in Avondale AZ.
I have received at least three 19A recall notices for my vehicle. Each time I call the dealer to schedule an appointment they tell me they have to order the part, they will call when it is in and that they are only allowed to order a certain number of parts each week. Still waiting on that call back! Yesterday when I called and was given the same "we'll order and call you", and "no I don't see anything previously ordered for you", the service clerk also told me that the 19A recall was not a big deal, not a safety issue and I didn't need to be concerned. Seriously? I don't know what else to do. I am afraid to drive this vehicle that I spent a ridiculous amount of money for. Someone should be holding Stellantis accountable. Sarasota Chrysler Dodge Jeep Ram, 7745 S. Tamiami Trail, Sarasota FL 34231 (941) 922-2400
E-torque battery issue. My e-torque battery was having issues for 20k miles that caused a -??stored-?? code to appear saying the e-torque had a fault. I started bringing in the wrangler at 35,500 miles still under bumper to bumper warranty but because it was a stored code there was no repair order issued. This continued until around 50k miles when the jeep started shutting off at low speeds. The dealer took it in and Jeep Corporate stated that because it was still a stored code they would not release the battery pack needed for the repair. The dealer fought the warranty department for 3 weeks holding on to my vehicle. They eventually returned the car to me un-repaired per Jeep Corp instruction. The check engine light came on days after it was returned to me. No repair but documented at dealer. 12 days after the car was repaired it died again rolling to a stop light and then again in the same trip. The second time, it died in rush hour traffic, with a semi truck behind me. Thankfully I was traveling at about 20 miles an hour and the semi had several car lengths behind me because it shut off as though it was so dead it was sitting in my driveway. It did start back up when I placed it in park. I drove it to the dealer where they kept it for 2 more months fighting warranty to release the battery pack. I went through five jeep cares case managers and had multiple -??star cases-?? that were opened and closed without the dealership being made aware at times that they were closed. They finally approved the repair. I have had the vehicle returned to me and plan to sell it as soon as possible because I do not know when this next battery pack will fail.
05/03/2024: while driving my 2022 Jeep Wrangler Sahara 4xe the vehicle unexpectedly had a complete loss of power resulting in my Jeep shutting down without warning. The warning light -??service hybrid electrical system-?? illuminated after the I attempted to restart it. My Jeep would not restart or engage out of park. The vehicle was towed to the dealership where it remains in the same exact spot with no repair or identified problem. FCA/Stellantis is aware as I have an open case with Jeep Cares who really don-??t seem to care. This complete loss of power could have resulted in a severe accident putting myself, passengers, and other drivers on the road at risk as there was no prior warning.
Vehicle has had multiple instances of lurching forward and/or not even moving when gas pedal is pressed. Several of these instances have occurred when coming to a stop or when trying to start from a stop. When the brake would be pressed the vehicle would jump forward. In one very memorable occurrence I was at a 4 way intersection coming to a stop and the vehicle lurched forward into the intersection almost hitting another vehicle. It also has issues when pressing the gas, you will give is gas and it won-??t go anywhere and then all of a sudden lurch forward. We have several instances of a hard transmission shift where the vechile will -??buck-?? and jar you into your seat. Vehicle has been to 3 dealerships, all state nothing is wrong, no codes were thrown.
A D V E R T I S E M E N T S
- Alpharetta , GA, USA