This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 8/3/2020 with 300 miles battery is dead. On 8/13/2020 took to dealership and found nothing. 8/13 engine died at a signal and radio shuts down. Jeep is fine for 9 days without engine light on. 8/24 engine light returns on. 8/25 engine dies at a signal, and the radio shuts down. While on the freeway, battery lights, ABS, and traction/stabilizer lights come on. The power steering goes out, and was hard to steer. The heater comes on via defrost vents blasting hot air and unable to turn off. Power acceleration goes out. Very scarey and dangerous. All lights are flashing on dash panel and the car is dies. Jeep towed to dealership. On 8/27 the technician tried to charge batteries for one and half hours on 1st attempt with no success. Technician said battery severely discharged and they could not retrieve information. On 8/31 after hours on a charge on the 2nd attempt, the batteries charge and technician cleared all codes technician drove it a couple of days (mileage is now 670) and because no codes returned "on", says the Jeep is fixed. On 9/3 we pick up the Jeep. The next day 9/4 new panel lights come on for the parksense system. The dash panel says to wipe clean. They are clean. The turn on/off button light continues to blink. Opened a case # 77098337 with Jeep care on 8/31 and have had no help and sent detailed documention and videos of the problems. The cause is definitely electrical with the batteries not being able to hold a charge. We are in fear of driving this Jeep and being stranded somewhere remote and have what happened to us happen again ending in an injury accident or death because of the loss of power to steering and acceleration. Extremely dangerous. We thought the Jeep was going to catch fire because of the heat coming out of the vents. Please help! I have videos but cannot upload here so took screenshots from the videos.
Bought our vehicle new as you drive down rode the faster you go the harder it is to control steering to stay in your lane. Reported it to dealership they won't take it on main road to drive faster than 35 says it's a Jeep thing. This is constant hard to handle while in regular drive mode.
I bought a new Jeep. When I test drove it I notioned the steeling was wanderinf from left to right. I told the dealer and they said it was how all Jeep drove "Jeep thing" thry said. When I drove on the highway, it was worse and danderous to drve, so I took it back to dealer near me and they drove it and sad it was fine. What can I do.
Steering wandering at highway speeds. Steering wheel feels looser and looser in comparison to when I first bought the vehicle. At only 3K miles the steering should not feel this loose.
Vehicle is constantly veering left and right resulting in constant steering correction. Fvc has acknowledge with a bulletin and fix but no recall so dealer won't fix it.
- Chicago, IL, USA
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At speeds above 40mph the vehicle just wants to wander usually to the drivers side. Have to constantly over correct to keep it straight. There is a bad leak allowing outside air to enter the vehicle on the drivers side.
I am leasing this vehicle, brand new at only 8 miles it was already pulling to the sides when on highway. At first I thought it's a Jeep thing since it's first time driving a Jeep, but I realized it's unsafe on highway it keeps pulling to the sides! so I researched online and found many others are reporting this with the 2020 and 2019 Wrangler.
The steering is loose and vehicle wanders at highway speed. It's very difficult to keep in a straight line at highway speed. Feels extremely unsafe. Dealer says this is "normal" for a Jeep.
Vehicle wobbles over 70 mph speed limit is 75. Gets worse over un even road of speed bump at any speed. Feel like the whole Jeep is going come apart. Also while driving the screen just glitch every 10-second. It gets worse using carplay
Vehicle wanders left and right at city speeds and worse at highway speeds. Steering wheel has a 'dead zone' with no reaction in wheel movement. Too much vehicle wander when trying to simply drive straight, likely to cause loss of control in any inclement weather. Fca has issued a new service bulletin for repair to all jl and jt model Jeep. Has been an issue since purchase in July and is still an issue 500 miles later. A very common issue with all 2018-2020 Wrangler that Fiat Chrysler has yet to fix.
The steering wheel can be turned from top dead center an inch in either direction with the vehicle turning. This is more noticeable on highway where it worries me the most. I can tell the difference between the vehicle being pushed by the wind and when the steering is not responding. Since this vehicle is top heavy, I do not want to over turn to make up for the lack of steering response. An example of the issue is as follows: On the highway when between two vehicles, the vehicle to the right comes closer. To counter act this I turn slightly left and it takes about 2 inches of wheel turn before the steering reacts and goes left. This delay I feel is very unsafe and may lead to an accident. Also this steering issues cause me to constantly correcting steering wheel while driving straight. The vehicle is constantly going from lane marker to lane marker even with steering correction. It's like a drunk driver is driving my vehicle. I have video showing how much the steering can move without response but noticed I cannot upload video.
Just bought this 2020 Jeep sahara July 2020 and the steering is all over the place. You must fight this Jeep to drive it anywhere, if you take you eyes off the road for a second you could be in a ditch. It pulls left. Took it to the dealer with 1000 miles on it and they did a front end alignment to no avail. So I took it back the same day a left it. Still not fixed, but they tell me it is normal.
Hi, I have a 2020 Jeep Wrangler unlimited sahara. The steering has a problem with wandering all over the road. It worsens at higher speeds. I took it back to the dealership for service on this problem. And was told there is no fix for the wandering issue with the steering box. The issue still persists and I'm afraid to drive it on the highway at high speed. Please send me a case number and how to proceed to have this repaired. There are numerous Wrangler owners on the internet forums with the same safety concerns as me. Thank you, giuseppa
2020 Jeep Wrangler bought July 16 2020 had 35 miles and now it is 1000 miles. While driving at all speeds vehicle drifts left to right, you constantly need to be correcting steering to keep vehicle in your own lane. Steering get worse at speeds above 40 mph. You need to be moving steering wheel back and forth to keep vehicle straight and then without warning you are being jerked into other lane. I will not let any other family member drive Jeep until they fix this issue.
My new 2020 Jeep Wrangler rubicon has excessive steering-wheel play resulting in an inability to maintain a straight line at speed on the interstates. Unlike my previous 1997 and 2005 Wrangler or current 2012 Grand Cherokee, which permit total steering control, mt rubicon moves from side-to-side, I.e., "floats, " when driving at speed greater than 30 mph or on bumpy roads and gets worse on interstates at 60. Can't maintain a straight line in the lane, only able to recover as the vehicle drifts from center which is constant. The dealership's service dept says there is nothing wrong and it is a Jeep thing. Chrysler's customer concern dept says taking it to the dealer but after the third time with only 9,000 miles on the Jeep I feel it will not be fixed.as I've driven all models of Jeep for some 30 years, I'm quite disappointed in as much as it's a serious safety issue not being able to fully control the front end at speed on the highway.
Test drove a 2020 Jeep sahara on 8/7/2020 and drove good. Bought a white one but was not ready so it was going to get delivered the next day at my house. White 2020 Jeep sahara was delivered on 8/8/2020 at around 12:00 pm. Salesman showed all features and left. I did a test drive around 5:00pm, wen on the highway and steering was really off, did a turn around to come back home. At 55 pmh I tried to change lanes and I I lost control and ended up in a ditch. Steeting was very loose going left to right and right to left. Felt I was swerving so much and did not feel the same as the one we test drove at the dealership. Called dealership told me that since the vehicle is still brand new that the roadside assitance was not avaible, left me there in the ditch and I had to call my insurance. This happened in san antonio, tx. Do not buy Jeep!!!
The contact owns a 2020 Jeep Wrangler. The contact stated that the steering wheel became loose while driving and while turning. The contact stated that the steering wheel had four inches to the right and four inches to come back to the center and could not control due to the looseness. There was no warning light illuminated. The vehicle was taken to peppers Chrysler Dodge Jeep Ram (2440 E wood St, paris, tn 38242, and was diagnosed that it was in the safety guideline of the computer. The contact stated that the vehicle was repaired once before for a failure with the steering column. The contact also mentioned that the steering failed to respond to the left or right unless it was jerked. The vehicle was not repaired. The failure recurred twice. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.
2020 Jeep Wrangler unlimited sahara complaint. VIN: [xxx] date of purchase 07/20/2020 I leased a brand new 2020 Jeep Wrangler unlimited sahara with a 2.0 4cyl turbo. I am loving everything about the car except the steering. The steering on this vehicle is terrible and dangerous!!! the steering is loose and on it's own, it will drift or float to either side, right or left, on a smooth dry surface at virtually any speed. It is even worse at higher speeds. It cannot steer straight like any normal vehicle. This is a seriously dangerous problem that Jeep should be instituting a recall and repair order for! I've instructed my family members to contact our attorney if anyone is involved in a crash with this vehicle that receives injury, serious bodily injury or death. My family members will inform our attorney that this dangerous problem existed since the day it was purchased and that the manufacturer (Jeep) knew about this from numerous complaints from customers, and yet so far has failed to institute a recall for repair. Check online and you will find many owners complaining about their new Wrangler's steering problem. Online aftermarket companies are attempting to sell products that "may" resolve the problem. Why should any new owner have to spend money on an after market product for a brand new car? if Jeep does not initiate a recall, I will write complaints and negative reviews everywhere I can and this will be the last time I purchase one. I will recommend to everyone not to purchase a Jeep product because of this gross negligence. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
When driving over 50 mph a lot of play in steering we are constantly having to steer left to right to keep vehicle on the road it's new 2020 sahara with 300 miles on it and it wonders all over the road
A D V E R T I S E M E N T S
- Olympia, WA, USA