This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering is wandering wheel. The steering pulls to the right, slightly. When correcting there is an unresponsive distance for the steering wheel, that causes the driver to over correct. Then the driver has to correct going again, to the right. It does not drive straight. Notice when driving, more severe at higher highway speeds, I.e. 70 mph. Purchase date 02/15/2020.
The contact owns a 2019 Jeep Wrangler. The contact stated while driving 55 mph the vehicle started to vibrate abnormally without warning. The vehicle was driven to the residence and parked. Two days later while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed bayside Chrysler Jeep Dodge (21219 northern blvd, bayside, NY 11361) where the vehicle was diagnosed with a rear axle failure and electrical power steering failure. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 15,000. The VIN was not available
The Jeep wanders all over the road at highway speeds, dead sports in the steering when cold, lots of play in the steering box, steering input has an extremely delayed response on the highway
While driving, you have play in the steering wheel. Interstate, you have to correct or fight the play while passing 18 wheelers. This makes your judgement wrong when passing the 18 wheeler and someone will get hurt by over correcting the wheel and causing a spin out.
The steering wheel has approximately 1/2 inch of uncontrolled play from wheel center. This causes uncontrolled vehicle drifting at speeds greater than 45 mph, and requires constant corrections to keep the vehicle traveling straight. Wheel movement can be several inches to the right or left, to generate the force required to correct vehicle drifting into the next lane or shoulder.
- Chanhassen, MN, USA
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After about 2 months of ownership the steering became loose and after getting up to about 40mph the car will start to sway on the road by itself with about 3in of neutral steering space that has to be dealt with to keep it on the road.
Driving on interstate 90 in New York state, at approximately 70 miles per hour, multiple times after hitting a patch on the road or a pot hole, my vehicle and steering wheel started to shake violently until I was able to slow down enough for the vibration to stop.
I went to the dealer to fix a steering issue with the car. The car pulls to the right while driving and I would be marking the correction of the car. So, I left the car with them for 10 hours. The dealer performed adjustments on the toe due to slighly out of specifications and alignment. The dealer said that the problem is fixed. But when I drove it home, the problem is still exist. I brought it up to them again, and they said that it's normal for it to be doing so. Also, the steering wheel is not in center.
2019 Jeep jl rubicon 2 door exhibits loose steering and consequently wanders from left to right depending upon condition of the road or whether brakes are being applied. Difficult to maintain lane at times when traveling at highway speeds or when under severe braking. When looking at steering shaft into the steering box, it is possible to see free motion before noticing movement on the output steering box shaft.
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle drifted from side to side and was difficult to drive in a straight line. The cause of the failure was not determined. The manufacturer and local dealer was not yet notified of the failure. The failure mileage was 400.
Ongoing isue with death wobble brought back to the dealer for a third time and they changed out the steering dampener assuring me that this would solve the issue while driving at 50mph on rte 290 auburn MA vehicle hit a bump on the highway and started the whole Jeep shaking and causing an unsafe condition
After going to dealership and getting death wobble fixed vehicle by removing and reinstalling the steering dampener the correct way and exhibited the same issue and once again almost caused an accident vehicle travelling at 50 mph on highway 290 holy cross corner and vehicle started to shake and wobble uncontrollably had to slow down to 30mph to make the problem go away called dealership and they stated that they would need to order a new steering dampener
While driving at highway speed 50mph on rte 290 at college square corner vehicle felt like wheels were going to fall off lot of shaking and almost lost control very dangerous slowed down to 30mph and vibrations subsided this has happend once before on same day Jeep Wrangler has 500 miles on it dealer "putnam Jeep" has been called and will be bringing Jeep into shop asap
While driving the car the steering has roughly 1.5 inch play in the wheel to either side that makes the car feel like it is floating across the road. It is very noticeable when there is wind as it takes large corrections on the wheel to keep the car in the lane.
When traveling around 65 mph on a chicagoland expressway, the vehicle hit a small uneven portion of the roadway (I.e. small bump or hole) and vehicle started the known "Wrangler death wobble", "...a byproduct of the Wrangler's solid front axle design, and can cause the steering wheel to violently shake after hitting a bump or other road imperfection at higher speeds..." so, I had to slow down while in the third lane from the right, continue to slow down (I.e. around 40 mph) while changing lanes to the right, and after about 30 seconds the wobble stopped and then I had full control of the vehicle again. This appears to be a very dangerous situation with the vehicle. 5,743 miles on the vehicle.
While driving along the interstate 12/14/19 at a speed in the 70mph range the Jeep would shake violently when it went over rough road or a bridge. My daughter says she had to hold on to the steering wheel and slow down in traffic. She says it also happened on the return trip 12/17/19. My wife had an episode yesterday 1/27/19 after picking up the Jeep from service in which they replaced the warranty recalled jl steering damper (photo of invoice attached). She was driving on the interstate and hit a bumpy spot. She said it started shaking and was scared she was going to lose control while slowing down on the interstate. After researching on the internet I am learning of the "death wobble" as they call it. We had a 2014 Jeep Wrangler for 5 years and over 100K miles and never experienced this. It is not safe. I left a vm this morning with the service manager at ed voyles in marietta, ga.
Steering wanders from the first time I took position of the vehicle. The steering would pull to one side and when make a little correction, it would pull to the other side. This is a constant problem. It didn't matter if I was driving at 25 mph or 50 mph. I thought it would improve the more I drive it but it did not get any better. The vehicle had been at the dealer's service department four times. The steering box was replaced on the third time that was brought back to them. The problem had not been corrected. The vehicle had been returned back to the service department since December 26, 2019. I was told that they're waiting for a tech from fica hopefully by mid-February 2020. The service manager told me that fica advised them that they've done all they can do and not to touch the vehicle until a tech from fica checks the vehicle. I advised the manager that this is a safety issue and I was not taking it back on the road. So the vehicle is sitting at their parking lot. The service department have had the vehicle for over 3 months so far and counting.
Vehicle wanders, especially at highway speeds. Track bar has been replaced per tsb 02-003-19, steering damper replaced per V41 recall, and to date, the vehicle has been aligned more than three times. The vehicle still pulls to the right while driving at highway speeds (even on multi-lane freeways) despite the repairs and adjustments performed by the dealer.
A D V E R T I S E M E N T S
- Lockwood, MO, USA