This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Second attempt at recall by dealer, dealer is claiming faulty parts by fca. Within 12 miles of driving the Jeep after recall was completed for a second time death wobble is back. Happens when going over bridges on highway at around 72 mph. Exterior temp 31. Shake happens till speed is dropped to below 60 mph.
I purchased a 2019 Jeep Wrangler jl in September 2019 brand new 8 miles on the car. I gave the car to my wife as a gift. So she started complaining about the steering so we took it to the dealer and they replaced a couple of steering parts left the dealer and right away I noticed that it was still driving the same with to much play on the steering. Called them right away and they said bring it back then a steering box was replaced still no change hard to keep in the lines some time it has a hard shake on the right front. So we took it back they maid adjustment, still the same wife is scared to drive it. So took it back 7 days later they said nothing wrong it drives as designed so 1 1/2 to 2' play on the wheel is normal still the Jeep is all over the lines and to top it off my wife was pulled over by fl key police thing she was drunk and had take a alcohol test and she was clean and let go. This was a horrible for her. We don't want the car anymore what can we do. Must of this happens after 45 miles per hour. My contact number is 7862852804
After recall for death wobble, repair made condition worse, at highway speed when hitting bumps in road, requires dropping speed to below 50 mph to get shaking to stop
Steering/wandering issue with 2019 unlimited sport stock tires/configuration. Seems dangerous on the road. Difficult to drive and return to straight after turning. Won't go back to straight after turning and seems to be a lot of slack in the steering.
The vehicles wanders the road and at highway speeds it is a nightmare to keep in the lane. I am always steering to keep in between the lines of travel, at low speeds and definitely highway speeds.
- Nottingham, PA, USA
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The car have multiple defective parts including steering column control module, console shift module. The car have a hard time shifting in to appropriate gear. Those defective parts cause ABS to fail. Wheels keep getting locked when breaking, leads to increased breaking distance.
My teenage daughter at 55 mph lost control of steering on interstate 99. She described it as a flat tire. Upon inspection- nothing flat. I as her mother drove- sane conditions. She almost wrecked and caused a series of vehicles behind her to do so as well. It is a problem our local Jeep dealer has tried to repair. Recall performed and yet still present. It's a very very unsafe vehicle. She's in college and unable to drive to class. The death wobble is infect there. I will sue whomever if anything happens to her or anyone else. I love the Jeep products. This has less then 6000 miles on it. I hand another one sahara. 2019- sane bull beginnnjng at 3790 miles. I am seeking a lawyer. Both my older teens are in danger and it's not right. We paid cash in full and the Jeep hv to sit here!
Uncontrollable "wandering" and "drifting" issue with vehicle and steering as well as excessive play in steering wheel. Vehicle has been brought back to dealership 4 times thus far and the issue has been verbally acknowledged by technicians. However, our understanding is technicians are currently unwilling to go on record or to fix it per Jeep corporate instructions.
Once I hit a speed of 70mph on the highway and if I hit the slightest bump, my entire Jeep starts to shake violently. If I keep my foot on the gas at my steady speed, it just gets worse. The only thing I can do is take my foot off the gas, hold on for dear life, and hope I don't crash bc at that point I have no control. I cannot merge into other lanes to try to make it off the highway for safety and I can't do anything accept wait for the violent shaking to stop. Also to hope all vehicles surrounding me that are going high speeds are paying attention since my speed drastically changes and they don't crash into me. I have two toddlers and they scream and their heads are jolted from side to side in their car seats as I wait for it to stop. This happens almost, if not all, any time I go above 70 miles an hour and there is a bump in the road. It has not been one time only. I no longer can drive my brand new Jeep Wrangler on the highway and I do not take my toddlers in the car on the highway anymore. I am a single mother and I committed to the large monthly auto loan payments to ensure my kids would be safe while driving and I would have a dependable vehicle. I have neither but I still have the large monthly payment.
When driving above 25 miles per hour there is shimmying, wobbling, loose play, in the steering wheel and hard to keep on the road. It is in motion and on the road. Highway more than city streets.
Purchased a 2019 Jeep Wrangler jl on 01/03/2020. Hit a bump as I pulled out of the dealership and the front wheel began to "wobble" along with the steering wheel. It stopped when the vehicle stopped. Two days later travelling at about 40 mph, hit a small pothole in the road and it did it again. I checked the track arm, which may cause this issue but it appears the weld is good and the bolts are tight. Happened again yesterday as the wife was driving. She drove over a bridge and as she crossed onto it over the joint, it began again. Stopped as she slowed down. Searched for similar complaints and there are many similar complaints. It may have something to do with the steering box, which Jeep knows about but won't replace without a hassle. No damage or injuries (yet).
Bought this car without driving, was sent from another dealer. The car I did test drive seemed to wander a bit when driving. Reported this to salesperson. He responded yes they drive differently. I said I guess it just takes some getting used to. Picked up my car a week later. All over the road, scared to death to drive. It wanders so badly on the highway I cannot control it. I have parked it in my garage with 175 miles on it after owning for 10 days. Drove to work 2 times and back. Told the dealership about issue, was told that is ridiculous, that they told me it drives "differently" and that I knew that. I told them I expected a different ride, but not a ride where I feel I am going to lose control of the car and die! they also told me they have heard of no issues with the steering on these cars, when I am finding it everywhere I look! they are not willing to help, saying I can only trade it in for something different they sell. I paid $40,000 cash. This is not buyers remorse, it is a definite safety issue and I am not going to drive it. I have a 2019 Porsche macan but was looking for something with a little more traction for winter. The traction is fine on the 2019 Jeep, but I cannot drive it as I feel so unsafe. Nor do I want to trade it in and have someone else buy it and get hurt in
Experiencing intermittent loss of steering assist at speeds between 40 and 75 mph. When issue occurs, vehicle can still be steered but with great effort. The issue lasts up to several minutes then spontaneously resolves. Typically happens when driving straight but lasts into turns. Dealer is closed now but will be scheduling service Monday, 1/6/20.
During highway driving my Jeep Wrangler drifts slowly back and forth. I have noticed this since the first time driving on interstate highway. I have complained at dealer in paducah, Kentucky and was told it's normal. I also have had electrical issues where the air conditioner quit working. After 3 attempts to fix, the dealer service man found a short in a junction under the hood. After that was prepared, the radio, info. Screen went blank. It came back on. A seat back release had to be replaced too. All of this and less than 4000 miles on odometer.
I own. A 2019 Jeep Wrangler jv. With 17000 miles on it. No modification while driving in the freeway at 70 miles a hour just pass a bride hit a bride strapping bump the Jeep was almost out control extreme shaking of the steering wheel and vehicle. I tense up for fears of losing control I have to slow down to 30 mph for it to stop. This scary.. when you have you family with you.
While driving at speeds above 20 mph on the highway the car goes into a death wobble where it feels like the car is going to fall apart. The car shakes and the steering ability becomes unstable. The steering wheel shakes with the car and we need to get to the shoulder and stop. It happens randomly and at variable speeds. The dealer tries to appease us with fixes that do nothing to correct the problem. They claim that it is not dangerous and does not do anything to the effectiveness of the car. The car was purchased new a few months ago and it has been brought to the dealer three times for this issue without any fix (most recently December 24, 2019) where they changed out a steering damper based upon a recall. This did not correct the problem.following that we were driving the car on vacation through the desert and the car went into a death wobble 10 times while on the highway. Upon returning home we contacted the dealer and informed them of these multiple episodes. The vehicle is going back in on January 6, 2020. At this point the car is unsafe to drive. We were not informed prior to our purchase about this dangerous issue with the Wrangler.
When I hit a bump with my Jeep, the steering wheel shimmies or wobbles. When this happens I am unable to steer the vehicle. To make it stop I need to bring the vehicle to a complete stop.
Three weeks after I bought this brand new Jeep, the check engine light came on. The etc and battery warning lights came on too. The engine was off twice on the road. The power steering lost power several times.
My power steering has completely locked up multiple times while driving on freeways, highways, and residential streets. This issue has occurred in all types of weather, including rainy days and dry days, so that doesn't seem to have any sort of impact on the issue. When the power steering locks up the vehicle throws around 50 codes, which the dealership has reset more than once. Each time the steering locks up I have to slam on my breaks and turn my car on and off multiple times until the steering starts working again. I have taken my Jeep to the dealership twice - on 11/30/2019 and today (12/29/2019) - and have called many, many times trying to get this issue resolved. No one seems to care or know how to solve the problem. I picked my Jeep up from the dealership for the second time earlier today, and my steering completely locked up again after driving it 20 miles. This time not only did the steering completely lock up, but the breaks were malfunctioning as well. Each time I take my Jeep to the dealership they claim that the issue is related to the sway bar disconnect, which makes no sense. Based on my research there and many, many stock 2019 Wrangler that are having the exact same issue. If this issue isn't taken care of with a sense of urgency, someone is going to end up losing their life. I am tired of going to the dealership and being pushed out the door each time being told that the issue is fixed when it clearly isn't. what is it going to take for this issue to get resolved?
A D V E R T I S E M E N T S
- Brighton, MI, USA