This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Electronic throttle. Stationary want start wait a few minutes to 20 minutes. The close dealership is 2 to 3 hours. Any recall on this problem. A local mechanic said disconnect the negative. He all so said the same thing with Chrysler.
Fca (Jeep Chrysler) has issued a notification to owners via V88: "the rear quarter windows vertical retainer on your vehicle may not be properly installed to the door rail after removal. This condition may cause the soft top rear quarter window panels to separate from the vehicle while driving at highway speeds." This very situation actually occurred in our vehicle while driving at high speed (I.e. the speed limit) on I95 in Virginia on 3/3/20. Without any warning, the rear quarter panel blew out onto the highway. The noise was so startling, it is amazing the driver was able to maintain control of the vehicle. Also, no other motorist was impacted by the dislodged window (this time). However, as this was in the evening on a high-speed interstate, it was not safe to pull over and try to retrieve the window from the driving lanes so, we are not certain that the dislodged window did not then present a potential road hazard to other motorists. Here is the link to the fca V88 notice: Https://www.Chrysler.com/universal/webselfservice/pdf/V88.pdf I am trying to seek reimbursement from fca to replace the window but they refuse to take responsibility for the incident. The greater concern is that it could happen to us again and, more than likely, will happen to many other drivers of similar vehicles. I suspect not all cases will have outcomes where no one will be injured (or killed).
59800 miles, and a leaking radiator. Seems like it's leaking on where the plastic is crimped to the aluminum. This is my second Wrangler and 2nd one with this issue. Both Wrangler were different generations
Back up camera screen will occasionally turn blue or black when vehicle is put in reverse. Dealer has been unable to replicate and resolve this issue. After talking to other Jeep owners this seem to be a somewhat common issue with no resolution from Jeep.
The vehicle does not crank and have to wait 10 to 15 minutes for it to start.it happened four times in a week. There are lots of trends online with other Jeep Wrangler owner with the same problem. No diagnostic error when using obd scanner.
- Oxnard, CA, USA
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Vehicle was being driven approx 30mph on a city road when a loud bang was heard. Immediately pulled over and luckily a stranger following behind quickly escorted the driver out as the vehicle completely went up in flames. Metal chunks and pieces could be heard falling underneath the vehicle. Upon closer inspection the transmission had completely exploded and ejected the clutch assembly shearing the input shaft and rupturing a fuel line. The vehicle was a complete total loss with flames immediately entering the passenger cabin in seconds. If it was not for a brave bystander serious injury or death would have occurred. This is a new transmission introduced in the new jl Wrangler and gladiator and has been happening more and more. It's a serious safety issue that Jeep refuses to look into and needs to be investigated immediately. Transmission explosion to this degree not only can result in a fire but also metal projectiles hitting bystanders and coming through the floor boards and possibly resulting in injury or death. If you are reading this and have a manual Jeep Wrangler have it checked immediately! this was a completely unknown problem showing no symptoms whatsoever.
My Jeep started to shake violently after driving over some small bumps on the highway while driving 60-65 mph. I had to pull my car over. I thought I blew a tire, but I did not. I drove off without the vehicle shaking after I waited a few minutes. Unfortunately, it happened again in the same day when I drove over a rough patch on the highway traveling the same speed. I pulled over again and waited before driving off. I did some research and learned this is a know safety problem with Jeep called a "death wobble". I made an appointment to have my Jeep looked at on 2-4-2020, however the service garage had to cancel my appointment due to their internet being down. I have rescheduled for 2-7-2020. If the service does not correct the problem, what am I to do? thank you, [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Rapid jarring and shaking of steering wheel occurred when driving speeds of 65 -70 mph encountered an expansion crack the violent shaking of the Jeep caused me to have to pull off the road to avoid a collision. This happened on January 29, 2020 the Jeep has 13,000 miles on it and has never bee off-road. The Jeep has been parked since the incident, deemed unsafe for transportation. It is scheduled to go to into dealership on Feb 4th for evaluation and repair if possible.
When looking at the vehicle on a car hoist, unsatisfactory welds on the chassis were identified. The welds occurred at various locations and included defects such as excessive porosity, excessive weld spatter, and off location of the original weld and touch up welds. I am not a certified weld inspector, however I am a state certified welder, and federally licensed aircraft mechanic. I have been taught to identify weld defects, and understand effects they have on structural strength. For being a robotically welded frame I found the quality of some welds unacceptable, and should not have passed quality control at the factory. I am not an automotive engineer, nor am I a structural engineer, however I assume that the structural strength of the frame in this state is less of the original design strength. This issue should be dealt with before something bad happens.
Failure to start, randomly when vehicle is stationary. Visible pertaining component parts such as battery, ignition switch, starter and voltage all in good order. After 30 minute waiting period car will start. Steering wheel movement when exiting vehicle appears to trigger problem, quite often. Has occurred 8 times in 4 months. Dealer showed no error codes.
Back in October 2019, I rented a new Jeep Wrangler from enterprise for a trip to Chicago for work. While both traveling to and from Chicago, I had two instances while traveling on route 80 in Ohio, where I went over small bumps, and this caused the vehicle to shake violently. On the return trip home, I actually had to pull off the side of the highway and slow down to approximately 25 miles per hour to get the shaking to stop. When returning the vehicle to enterprise, I informed them of what happened. They then stated they get a lot of complaints about the wrnagler and would take some money off of my bill. I told them they don't understand, and that there is something seriously wrong with this vehicle and that my wife has the same vehicle and if this happened in her car, I would not allow her to drive it. Fast forward to the night of 12/6/2019. While traveling to my wife's christmas party (in her 2018 Jeep Wrangler) on route 680 northbound at 60 mph, I hit a small bump in the road. The steering wheel along with the rest of the vehicle started to shake violently. We then had to slow down in order to get this shaking to stop. I looked over at her and said that this can in no way be normal. She then informed me that this has happened to her a few times as well. There is no way this cannot be a safety issue, and I definitely do not want my wife driving this car.
Backup camera randomly does not work. Sometimes the backup camera will work but without the guidelines. And sometimes the backup camera will not work at all, only showing the navigation gps screen completely black. It malfunctions like this while backing up in my garage, or backing up into a parking spot in a parking garage or on a city street. I was informed by two dealership service department representatives that they can't do anything about it unless it is not working when I bring it in, so they will be able to diagnosis the problem correctly. Of course, it always works properly when I bring it in to the dealership. I have videos from my iphone when it malfunctions but the dealership said they were sorry and can't diagnosis it with the video, and that it has to be in the malfunction mode at that time before they can do anything about it. I currently have around 8,600 miles on my 2018 Jeep jl sahara Wrangler and this problem started around 4,500 miles or maybe slightly less. This is very frustrating! I specifically paid extra for this Jeep model to get the backup camera. And it only works properly about 60% of the time! I never know when it will work properly or when it will not work at all.
While driving northbound on I-275 to tampa from sarasota with my wife and newborn son, the vehicle began shaking violently after going over a bumpy part of the road around a curve of the highway. This continued until I pulled my foot off the gas and allowed the vehicle to slow 10-15 mph.
Just got onto highway, going about 72 mph, hit a small bump and car started violently shaking (frequently referred to as death wobble). Once I pulled over and stopped the wobble went away. This happened the day after I brought my vehicle in for a recall to replace the steering column damper which supposedly caused this problem to begin with. Never had this problem until I brought it in for the recall. Brought it to the dealership two days later and they told me nothing was wrong with it but if it happens again to bring it back in. They told me my wheels were slightly out of alignment which may have caused it but there is no way; the vehicle was shaking violently back and forth, it had nothing to do with a slightly off alignment.
Had the recall for the steering dampener done a couple months ago. Experiencing extreme vibration and jerking of the steering wheel and vehicle after going over minor imperfections in the road. Online research finds it to be the "death wobble" where I have to slow the vehicle down below around 40mph. Has happened three times on the highway since getting the recall. Did not happen prior to the recall.
On 9/30/19 at 4:30am, odometer reading of 170 miles, while at highway speed, approx 70 mph, on I-295, the vehicle began to violently shake. It was uncontrollable until my speed reduced to 35 mph. At 35 mph the shaking began to subside while I continued to slow to a stop. The incident appeared to be triggered by a slight bump or seam in the pavement. On 9/30/19 the vehicle was serviced at cherry hill Dodge Chrysler Jeep, 1708 w. marlton pike, cherry hill NJ 08002. They determined cause to be faulty steering damper and replaced it with part number 68251580ad which I was told was an improved part over the original. At first the problem seemed to be resolved. Then on 11/3/19 at 9:30pm, odometer reading 1,490 miles the violent shaking occurred again. Circumstances were the same, traveling at highway speed, approx 70 mph, had to reduce speed to stop the shaking, again on I-295 but different location, again apparently triggered by a slight bump or seam in the pavement.
At 65 mph highway speeds, when vehicle hits a pothole or bump; vehicle wobbles, shakes, and loses steering control. As known "death wobble." Occurs on a regular basis.
A D V E R T I S E M E N T S
- Bishop, CA, USA