This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Jeep went into autonation broadway in littleton Colorado on January 8th 2021. The vehicle has been there unrepaired since due to a recall for a death wobble which caused loss of control of vehicle on highway causing me to almost hit the center jersey barrier.. however, when looking at the VIN on NHTSA recall check it shows the recall has been completed and there are no open recalls. Fca also states that this is not a safety issue but will not say or put in writing that the vehicle is safe to drive.
At 11K miles the Jeep began going into a death wobble when driving over something as simple as a hot top patch on the highway at appx 60 - 65mph. Happens on a weekly basis now and can only be stopped by braking significantly.
Sun visor falls out of the plastic bracket. Is now held in place only by the electrical wire. The small plastic clip holding it in place has broken. Appears by on-line complaints to be a problem experienced by many! many broke well before 40K miles mine broke about 1000 miles past warrantee ended. Was driving at the time. I'm actually expecting the passenger side visor to break any time. In my opinion, horrible design flaw.
The vehicle display and back up camera will freeze and not be usable often. It will freeze and not allow me to see my back up camera. It will also freeze and not allow me to turn the radio down or change a channel. This can happen while driving or while it is stationary.
- Waterloo, IA, USA
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Have brought my car in numerous times to Jeep T correct issue. Back up camera doesn't always function. The screen is black when reversing and sometimes the screen works but without guiding lines. I cannot tell you how many times I have advised them of the issue and they have said they corrected it by resetting software or whatever but issue always comes back. I am writing to you this time because an incident that just occurred today put me over the edge. The screen was black while reversing and since my keep has a molar lift kit with 37 inch times I'm a bit high. I didn't not see or realize that someone standing behind me and I accidentally backed into them. More of a bump but none the less a scary situation. Someone could have gotten hurt. Nothing happened but I am concerned now. I'm also in law enforcement and I see accident all the time. I hope that Jeep/Chrysler corrects this issue before a tragedy happens. Back up cameras are federally mandated. So they should also be mandated to work effectively. Especially after there are so many complaints online about it. I purchased my vehicle in October of 2018 and from the beginning of my purchase I have had this issue and brought it to them to correct which they have tried but apparently failed. I cannot put a date on the bottom and correctly shows a time frame but know that is has been since October of 2018.
While driving, the auto start/stop function will disable and a message on the dash pops up that says 'stop/start unavailable. Service start/stop' and a yellow a with an arrow around it will light up on the dash. This happens intermittently but happens every day. While at a red light, my Jeep shut off completely while I was still in drive. The service message as previously stated appeared, along with the yellow a and arrow. I had to put my Jeep into park and restart my engine. The system message and a continued to display. The vehicle has only shut down completely one time, how ever that still is a safety risk for myself and other drivers. Vehicle has been at the Jeep dealership for roughly two weeks trying to determine what is wrong.
Pick up new 2018 Jeep Wrangler sahara unlimited 04-23-18 issue #1 - navigation, back up camera, radio... all have serious issues 03-06-20; replaced 03-12-20. Issue #2 - navigation, back up camera, radio... all same issues 05-08-20; replaced 06-11-20. Issue #3 same issues and reboots multi times while driving, replaced 01-08-21. Issue #4 same issues reboots multi times while driving, same issues reboots multi times while driving, ordered new radio 01-29-21. Waiting on new replacement again. All these issues were noticed while driving on all kinds of roads. Make multi pics and videos
I have a 2018 Jeep Wrangler unlimited sport and a couple months ago I had an error message pop up saying service shifter not even a week later my Jeep started flashing lights inside as well as the engine start stop warning came up and the check engine light came on. Everything then went away for a little bit and then it started to come back but now the check engine light is on and is staying on this time.
When the vehicle is in reverse, whether stationary or moving, sometimes the parking assist grid lines do not show up at all on the screen that you are looking at which are supposed to help you when you are backing the vehicle up. The grid lines let you know how far to keep backing up, if you are going straight or at an angle, let you know when you should stop backing up, etc. This means you are not exactly sure when you should stop & sometimes you hit the curb behind you with your wheels or in my case, I hit our backyard fence. I also couldn't tell that I was as close to a parked car as I was or that I did not pull into a parking space straight. I've emailed Jeep several times over the past 2 years & joined several online blog groups & Jeep keeps telling us Jeep owners they will be putting out a uconnect upgrade which should fix it but we've been waiting over 2 years now & nothing has happened.
While driving on the freeway my steering locked up and I almost hit the concrete median. It is happing at high and low speeds. Take to the dealership and I am always told nothing is wrong with the vehicle.
Sun visor mount breaks causing visor to hang down and obscure view. Had to pull over and then hold visor while it is hanging down to be able to continue driving without an obscured view.
Axle locker system has failed, I get a continuous warning that it has failed. This is a problem nation wide that I came to realize as I research it online. It obviously is a problem that is effecting a lot of 2018. Can you please look into this, thank you
At highway speeds I hit 2 or 3 small bumps consecutively on the pa turnpike. The car started to wobble and steering wheel shook uncontrollably. This was the second time this had happened...could not regain control, had to downshift rapidly to decrease speed and get control. Luckily, at this time, there was no one behind me but there are so many places along the turnpike where you're jammed between concrete barriers, it could have been very scary.
I took my Jeep in to have it looked at because it started making a clicking sound. They told me I needed to file an insurance claim to repair the Jeep. The actual wording was "upon inspection found impact damage on lower right control arm. Drop down shackle bracket from frame has broken at weld points. Recommend taking to the body shop for repairs." The service man told me I would have noticed when I did this... I have not done any off roading recently and have certainly not done anything to cause this issue. Then I looked at the issue..... I also had a professional welder look at it... the weld was not done correctly. There is no welding marks on the second part of the weld.
The wiring going to the steering column keeps shorting out making it so the horn, steering wheel electrical buttons and likely airbag stop working. The dealer says it is the clock spring. It has been going on since purchased with 12000 miles and replaced twice. At 22000 miles the dealer cannot keep it functional. I'm concerned that the lack of functional safety equipment could lead to injury or death. This also leads to loss of value if the manufacturer cannot provide a solution.
Vehicle has been garage kept except for this one day. We where getting ready for a trip and that night it rained and we noticed when moving that was a water leak. The leak was coming from the center of the freedom panels. The water dripped on the electrical mirror then on to the radio and final into the automatic shiftier. This happened numerous times after on that day since it was a rainy day then after.
My 2018 Jeep Wrangler violently wobbles every time when going above 60 miles/hour and hits the smallest bump. The dealership told me that to fix the issue I have to change all four tires and that I have to pay for it.
A D V E R T I S E M E N T S
- Castle Rock, CO, USA