This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering down the road is lose and hard to keep Jeep straight while going down the road. I have replaced the steering stabilizer to fix the "death wobble" but the steering problem is still there and worsening
The car randomly does not start. After driving around town for errands over the course of 3-7 days, it suddenly won't start. It will eventually start after waiting for about 25-40 minutes. This began a few days after I purchased the car in April 2019 and has continued since. It is at the dealer now, (after finally negotiating a paid rental from them) but they are not driving it enough to recreate the trigger in order to investigate and fix it. Here is a link to a video I made of a recent occurrence: Https://www.youtube.com/watch?V=agx72yj0_ew&T=3S. Here are links to blog posts from other Jeep jk 2018 unlimited customers experiencing the same thing: Https://www.cargurus.com/cars/discussion-T75977_ds983916 https://www.wranglerforum.com/F202/help-new-2018-jk-won-T-always-start-2228306.html... I googled my VIN number and a search result came up implying that my "new" car might actually be used. See the attached screenshot.
Keep Wrangler death wobble, cause me to swerve off the road while my two young children were in the car. Since then my daughter had been complaining about neck pains. My neck and back also has been in pain since then. Going to seek medical treatment.
- Miami, FL, USA
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To ' whom it my concern, from ' [xxx] in regards to my purchase of my Jeep wranglervehicle ' american fasback edition 2018 VIN #[xxx] purchased form moix rv 4723, 1213 collier dr, conway ar 72032 purchase date was 3/4/19 but did not sign papers or take possession of vehicle till March 9th 2019 I have complied with requested information on the total cost of expenses to the erwin hymer group and sent information certified mail to ehgusa-af 1945 burgundy place, Ontario, ca 91761 with all my costs related to this purchase on May 20th with the total they owe me to buy back this unsafe vehicle. I was informed in same letter that I should immediately stop using my vehicle. I have also called the number 844-533-7997 ext [xxx] and have left numerous messages. I have also notified our lessee with in the ten days to comply with federal regulations by certified letter sent on May 20th. Sent to us bank at P.O. Box 2188 oshkosh wi 54903. Now they say they never received my information that I sent certified mail. This is the address information the branch office in conway told me send the information to. I talked to [xxx] on May 20th 2019 he is the head of operations at erwin hymer group and he told me that I would receive my money back on June 18th 2019. I called and left several messages to ask for information we discussed in writing but no response. I would appreciate your help with this issue, thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Issue with the uconnect operating system. System continually freezes and fails to respond while driving. Backup camera freezes and at times does not turn on when backing. Apple car play and android auto malfunctions. The calls stay connected but drop from the in-car audio back to the phone forcing you to unplug and then plug back in the phone while driving. System operates most of the cars electrical functions. Been in for service 3 times and have shown proof of malfunction and Chrysler and dealer refuse to replace unit. Chrysler says the phones and carriers are the issue. System fails with both iphone 7 on verizon and samsung note 8 on T-mobile. It is illegal to operate a motor vehicle in Georgia and use your cell phone at the same time and the system failure puts you at risk when you are required to unconnect and reconnect phone while driving.
I purchased vehicle in Feb 2018. Within the first week or two started having problems. A coworker purchased a 2018 Jeep Cherokee. She returned it in two months because it would not start. Another coworker's girlfriend purchased a 2018 rubicon with engine light problems, starting issues, and radio not working. My vehicle history: Rear defroster sensor on back window does not stay secured. 4th return to dealer. Second window to be replaced. Panel light for rear window defroster continues to light, but sensor is not connected. Have been on wait list since March 2019 for new window to arrive. It appears the sensor cord is too short to reach window when raising. Death wobble has happened 3X while in motion on highway and has been at the dealership 3X for this issue. Vehicle does not correct itself while driving and it feels like the vehicle is coming apart. Had to continue driving on the highway, slowing down did not correct the problem, until I reached a safe place to pull over. Once coming to a complete stop, it corrected itself. The Jeep looses total control and I am afraid something may come apart causing injury or death. Freedom tops had rattle inside of them with huge wind noise when in motion. Problem corrected when dealership switched out freedom tops. Now the freedom top is too big for freedom bag. The bag appears to be coming apart when zipped. Drove to store and got out of the vehicle. Tried to remote lock the vehicle, which failed. Tried to start Jeep, it would not start. Followed instructions on panel to use key by placing close to remote start button. After a second try it started. Radio playing two stations at one time. Back camera would not work. Key fob replaced as it was falling apart. Armrest replaced, would not connect when enclosed in holder. All began in 2/2018. Date I am about to enter below is for the wobble.
Wind noice in corner of passenger side and in the middle of tops. Bought vehicle new 2/4/18 and has been in the shop for last 45 days trying to fix. Noice is worsens depending on direction and how strong the winds are blowing.
When attempting to start Jeep, lights and everything comes on but will not start. If left alone for 10-30 minutes then try again it starts up. Battery and starter are not the issue. A forum about this issue discusses the wiring harness for transmission. Jeep is new less than 10,000 miles on it.
I have a 2018 Jeep Wrangler jl and since I got the truck in July 2018, there has been at least 10 times during which I'm driving on the highway going over 50 miles per hour where I will hit a bump in the road and the steering wheel starts shaking violently. It happened 2 times today during a 2 hour drive. It can last for over a minute and I need to slow down considerably to get it to stop.
Death wobble if I hit any little bump or crease in the road. I have to stop the vehicle completely for it to stop. Also if I let go of the stearing wheel, yhe vehicle vears off to the right or left.
My vehicle has under 3000 miles. I have already taken it in once to see a dealer about this problem. When going 50mph or higher, after I hit a bump, my steer wheel will vibrate for a couple of seconds then stop. Twice now, after hitting a bump on the highway, going over 50 mph and surrounded by traffic, the steering wheel and the vehicle shook violently. The first time it lasted about 10 seconds. I immediately took to dealer and their paperwork says that the steering dampener was replaced. The second time just happened but luckily it only lasted 2 seconds. Both times it only stopped shaking after I slowed down under 50 mph while on a busy highway which has cars going 70 mph. This a major safety concern. I've been reading on forums and I'm not the only driver experiencing this. Please make this aware before someone gets injured or even killed due to this defect.
There's about a half second delay in the horn when pressing the center of the steering wheel. This could be a safety concern if you're trying to warn an unattentive motorist in a potential collision.
Currently I have two issues I believe my 2018 Wrangler jl to be experiencing. The first is a constant clicking noise coming from the undercarriage of the vehicle, mainly in the rear. This occurs at slow speeds (10mph or less). The dealer replaced my rear axle but to no avail. The second issue is that I do not believe I am able to fill my fuel tank to the proper capacity. ( have a 4-door jl) from 'low mileage' warning to full, typically I get about 16 gallons.
My Jeep is very dangerous. The Jeep will only drive ok if you drive on a L newly paved and totally flat surface. - when you hit a bump there is an extended vibration, questionable handling characteristics and the car literally jumps lane and moves side to side without having any control over the vehicle. It happens every time I drive and repeatedly each time I drive. The Jeep also has the Jeep death wobble - the crazy vibration of the whole car. Both issues are worse at higher speeds but when it happens you have absolutely no control over the car.. the front end vibrations transition into the vehicle jumping lanes and movement that varies in severity due to speeds. It is very scary and very dangerous. I have brought the car to the dealer and both the dealership and Chrysler's special regional tech have confirmed this issue. It happens while in motion, on any street, at any speed, whether driving straight or turning - it happens all the time, at any moment with no notice. It happens every day you drive the car so hard but I put in todays date bc you asked for a date. It did happen today for Chrysler special regional tech too. It also happens at all speeds but is worse at higher speeds.
I go and get in my Jeep, it's raining a little turn on defrost and the windshield cracks, just sitting still, it's not snowing sleeting or freezing rain just raining
Three times within the last 2 weeks, I have been on the expressway and the car started shaking violently side to side. Each time I was between 60 and 75 mph the shaking stopped when I got down under 45 mph. It felt as if the car was going to shake apart. I have not made any changes or alterations to the car since I purchased it. I have an appointment for it to be looked at on Tuesday. It is a jl model
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- Inver Grove Heights, MN, USA