This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Jeep rubicon jl floats or drifts as I am driving it. It makes for a hard drive on long drives and I must look like I am driving drunk to others on the road. It is even worse in wind and it's windy a lot where I live. It was very scary to drive at first. I do not like it or feel it is safe at all. Having never owned a Jeep I thought it was just me or that the tires needed to be worn down a bit. The problem remains. While listening to fm/am stations the volume is wacky going low and high making for lousy listening. When the ac comes on on the higher setting my Jeep sounds like I am getting ready for lift off. Very loud. One lever on my seat near the headrest that controls the ability for a passenger to get in my two door almost immediately became detached and I don't even have my back seat in a lot so it doesn't get used a lot. I have an automatic and it does not shift smoothly. Today I pulled out of a parking spot and my Jeep surged forward faster than it should have and it often shifts poorly from park into drive and reverse. The sensor or heater electric wire on the inside of the tailgate window detached.
The redesign of the 2018 Jeep Wrangler (jl) includes an unsafe design of the freedom top. When the front freedom panels are removed, the edges of the back panel extend across the front of the sound bar and are not finished with any trim, which leaves a sharp exposed fiberglass edge to drivers and passengers inside the vehicle. My husband was driving the vehicle on the highway with the front freedom panels removed in the manner instructed by the dealership and by mopar via their youtube tutorials. When he extended his hand upward to reach for his hat, the exposed edge of the back panel of the freedom top cut his hand deeply enough to sever a nerve and an artery, requiring emergency care and surgery. This occurred within 24 hours of purchasing the vehicle. The newer 2019 model appears to have added plastic trim to correct this issue, however this unreasonably unsafe condition should be addressed for all of the 2018 jl models as well.
The frames welds have porosity, lack of penetration, splatter, too much silica. Also the paint around the welds are chipping, exposing the metal. There is rust starting to form inside the frame rails. I want to point out that this vehicle has never driven near salt and only has less than 8000 miles. Also. Rarely, the radio turns on by itself while the car is off.
Violent hood flutter, thought it was going to break latches/ swing up into windshield June 2018 less than a month after buying the Jeep (willy's w package) I took it from South Florida on my way to nashville for a new job. Hood flutter all the way at 60-70mph on a highway. A week later I replaced the hood latches with after market ones and haven't had a problem since.
The frame welds on some of the Wrangler are outside of the acceptable quality. There are a plethora of pores, cracks, incomplete welds, and slag. I have attached multiple images of my Jeep weld issues. Notice how severe the welds are. There is one specific one with a ton of pores and cracks on the frame rail just behind the front wheel. If I were to fully articulate, the frame would like fail catastrophically. These Jeep should be bought back and replaced in order to prevent catastrophic failures.
The contact owns a 2018 Jeep Wrangler. Upon researching the NHTSA.gov website, the contact noticed NHTSA action number: DP18004. The contact stated that the frame weld had porosity spots and discoloration and was experiencing the same failures listed in the action number. The contact called premier Chrysler Dodge Jeep Ram of buena park (located at 7301 artesia blvd, buena park, ca 90621) and notified them of the failure. The manufacturer was not notified. The failure mileage was 20,000.
I have a Jeep Wrangler unlimited jl sport purchased in June of 2018. Just recently every time I get above 60-65 mph I get a massive amount of vibration also known as 'death wobble' this is happening at highway speeds and can start even if I dont hit a bump or pothole. The only way to get out of it is to brake hard to slow the vehicle down to stop it. Has possed a safety hazard to me because it makes me loose control of the vehicle as I cant turn out to move my vehicle to the side of the road. The death wobble is caused by a combination of items and this should be investigated to see wether a safety notice is needed.
The contact owns a 2018 Jeep Wrangler. Shortly after owning the vehicle, it experienced the "death wobble". hemet Chrysler Dodge Jeep Ram (240 carriage cir, hemet, ca 92545, (951) 225-4217)indicated that this was a normal condition and test drove the vehicle more than once. The vehicle was supposed to be repaired per NHTSA campaign number: 18V675000 (structure), but the dealer could not locate a failure and declined the repair. The contact later received another notice for the same recall campaign. The dealer indicated that they were waiting for the manufacturer's guidelines to service the vehicle. The contact had been waiting for the repair for weeks. The contact was provided a loaner vehicle. The manufacturer was contacted. The failure mileage was not available. Parts distribution disconnect.
Frame weld deficiencies on 2018 jl Jeep Wrangler rubicon 4dr built 01/31/18 summary a defect petition was received by the Office Of Defects Investigation (ODI) requesting a formal investigation of model year 2018jl Jeep Wrangler vehicles for the existence of weld related safety defects located on the vehicle frame. The petitioner alleges widespread weld defects across "nearly all" 2018 Jeep Wrangler (specifically jl family code) vehicle frames. The petition describes a broad list of frame weld deficiencies, including porous welds, excessive slag, lack of weld penetration, over penetration of welds, overweld or weld drip, and weld splash. The weld defects are allegedly located at a variety of locations on the frame assembly including the track bar bracket welds that have broken and resulted in steering concerns (see NHTSA safety recall 18V-675). The petitioner alleges that the existence of the described weld defects could result in "catastrophic failure." This defect petition has been opened to evaluate the issue and determine whether to grant or deny the petitioner's request. The complaints (voq reports) cited above can be reviewed at NHTSA.gov under the following reference (ODI) numbers: 11140057, 11076098. Note: We have the same issue! we opened 2 fca cases # 35210825 09/25/18) and # 7245792 on 10/22/18 (all are with the fca premium premier team case manager. The dealership has not followed up - we escalated and they are to schedule a fca rep to come to the dealership. No response from dealership since 11/27/18 after mutiple phone calls or E-mails. Will have to show up in person again. Unbelievable in 2018 - there is no quality control on the most important part of the vehicle - the frame. No other reputable manufacturer would allow this - Jeep needs to correct, refund (buy back the vehicles), or replace with new ones correctly manufactured.
Traveling about 60 mph on a rural two lane road a truck approaching from opposite direction pushed wind into front of the Jeep causing hood to flutter up approx one inch. Startling me driving.
Vehicle has very unsafe welds at numerous locations on frame. Most all welding points show slag, porosity, splatter with some actually not even complete. I do not feel safe driving this Jeep and refuse to let anyone other than myself ride in or drive it. While fca (Jeep) has issued a recall addressing poor welds at the track bar mounting bracket location on a limited number of 2018-2019 Jeep Wrangler's (mine was not involved, even though the welds are insufficient), they need to further address the all of the welding deficiencies located throughout this vehicles frame. I pray the NHTSA takes my (as well as others I'm sure) complaint(s) regarding this issue in all seriousness and investigates further before people start getting hurt or even killed. Thank you.
1. the steering wheel is loose and vehicle wanders off of the road at >45 mph speed. Unable to keep vehicle on traffic lane. 2. the vehicle stopped on city street while traveling at 22 mph speed. Check engine light on and the transmission locked. 3. low battery voltage (12.7V) reading while running and at stationary.
Brand new 2018 Jeep Wrangler jlu, only 400 mile, due to the recent recall on the track bard weld issue, I went over the vehicle and inspected the welds on other areas of my vehicle and notice that the welding on the rear lower control arm bracket was not properly welded. The weld was mostly on the frame rather than on the seam between the frame and the control arm bracket, by comparing the driver side rear lower control arm bracket, it was clearly apparent that there was a welding error. Additionally, (refer to attached pdf document) the robotic welder not only missed the seam but stopped welding after about 1.5" (up to the white line marked by qc) the a person welded from right to left (up to the white line where the robot stopped) but also missed the seam and welded mostly on the frame. Chrysler had to have known about the issue because a person did weld where the robot stopped. However, the improper welding was performed and this issue can potentially cause a fatal accident being that this vehicle is a off-road capable vehicle and unlike regular vehicle, this vehicle will more likely be used in extreme conditions further placing stress on the improperlly welded components.
The contact owns a 2018 Jeep Wrangler. The contact stated that the subframe welding was rusted, corroded, misaligned, and did not meet the manufacturer's specifications related to spacing. The vehicle was taken to the local dealer (bennett Jeep, 149 hwy 40 East, kingsland, ga) to be diagnosed, but the cause of the failures could not be determined. The vehicle was not repaired. The manufacturer was notified, but no solution was offered. The failure mileage was 5,000.
2018 Jeep jl (all white) has paint turning yellow from excess heat in the engine area. Jeep has less than 300 miles on it. Areas affected include front grill, right front fender. Primarily on driver's side. Not an isolated incident - see https://www.jlwranglerforums.com/forum/threads/bright-white-grille-turning-yellow.6394/.
On 9-26-18 I purchased a new 2018 Jeep Wrangler rubicon. A friend of mine told me to do a data search for an upcoming recall concerning the front track bar bracket. I see that 18V-675 dated 9-28-18 was issued. Fca recall #UA5. Mine is one of the recalled Jeep. However, I proceeded to inspect the track bar welding and identify what the problem is and check for separated welds no welds, etc. While under the Jeep I discovered other issues that will cause future significant safety issues with the vehicle. Such as frame failure or other components attached to the frame failing due to poor welding techniques as well as premature corrosion. These potential failures may result in significant injuries to the occupant(s) of the vehicle. On the frame, many welds appear to be inferior, such as perforated welds, missing welds, welds that are not complete leaving gaps between the edges of the frame. Additionally, in many areas of the frame, the paint has flaked off of the welds and is now starting to rust. I have had this vehicle for 3 weeks with 500 miles on it. It has been street driven only. With the current recall for the track bar, the dealer advised not to take it off road. On 10-17-18 I emailed pictures to the dealer as well as paid them a visit. I have supplied the dealer with pictures and have an appointment on 11-6-18 for them to look at it. I am extremely concerned that the dealer may attempt to weld these areas. And that if attempted, would only blister off any paint on the inside of the frame that could not be seen or primed and repainted properly. As this is a box frame and I believe it has to be dipped to be primed and painted on the inner side of the frame. Any other method that may be utilized would not be the same nor would it offer the same amount of corrosion protection as what the factory methodology utilizes.
Recently fca started a recall campaign (UA5) to inspect and repair the front track bar bracket welds but at the moment it is incomplete with no solution. This is pretty alarming to me since this can cause the vehicle to loose steering response. Now I am afraid to take long rides on the vehicle and I am scare to let my wife drive the vehicle. I talk to fca and they said it is still safe to drive, but after reading some of the experience of Wrangler owners that had their track bar welds broken I don't think is safe. Also, I would like to know if a repair can be done on this kind of defects? and if the welds will be long lasting and not have a problem in the future.
Vehicle driven fo approximately 30 minutes with no apparent issues. Average speed about 40 to 50 mph. Driver smelled a concerning odor, pulled into a parking, got out of vehicle and noticed a flame. She called 911and vehicle became fully engulfed. Vehicle is a total loss. After some research, it appears this is an issue with Jeep.
Brand new 2018 jl Wrangler rubicon 2 dr owned for 2 weeks frame appears to be spray painted all welds are rusted. Never been in the rain or even washed. Jeep has 16 miles on it. This is absolutely ridiculous for any new vehicle. Jeep should have addressed this issue instead of trying to cover it up with spray paint that isn't sticking anymore.
A D V E R T I S E M E N T S
- Belen, NM, USA