This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Frame weld discontinuities with porosity spots, incomplete Fusion spots and rust. The consumer stated the investigation of the 2018 Jeep Wrangler jl 2 and 4 door models needed to be accelerated.
Poor frame welds at critical points. I have welds that you can stick your finger nails behind. Have poor weld at track bar and shock mounts. Slag and poor penetration. Have spots where burn through occurs and rusts. Vehicle clicks and pops during turns. Structural integrity is compromised..
The welds on the frame of my jl Wrangler are not of acceptable quality for welding standards. Weld splatter, slag, porosity, showing signs of corrosion, insufficient penetration. I notice these deficiencies when looking at my track bar bracket weld. This weld which is on a recall has an X on it like it was noticed but not changed. Manufactured 6-18
Got a recall notice (UA5) for a brand new 2018 Jeep Wrangler jl regarding possible bad frame welds. Dealerships do not have instructions about how to inspect the welds or what to do if an issue is found. No clear way to determine if the vehicle is safe to drive without an inspection that the dealerships don't seem capable of performing.
Jeep has bad welds throughout the frame posing significant safety risk not only while driving the vehicle but even more so in the event of a crash. A large majority of bad welds are in structural areas. Some are off seam, porose welds, welds that appear to have little to no penetration, weld joints with little to no weld material in the joint and off seam. Also many of the welds show sines of heavy contamination in the weld material.
- Springdale, AR, USA
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Very serious safety issue with the majority of all welds that connect parts/frame/body. They are extremely porous which will cause the welds to fail over time due to rusting from the inside out, some are very very thin which will cause failure just from every day use, and some are not even connecting the part to the frame/body which will cause deadly failure when the part comes off from shearing. I do not feel safe in this vehicle, and this is the only mode of transportation I have. I have a 3 year old daughter who also has to ride in this vehicle. It is not okay that our lives are being put at risk any time we have to drive this vehicle with knowing these welds could fail at any time. I have contacted several fca reps, and the dealership and have been told there is nothing they can do. I have multiple, multiple pictures of these welds, however I will attach a few to this so you can get an idea. This is unacceptable, and it should not require someone dying before anything gets done about this...... updated 10/30/18
Hello.this is regarding my 2018 Jeep Wrangler jl rubicon. I have been reading extensively about the frame welding recall (issued 10/5/18) that unfortunately does include my vehicle. We spent over fifty five thousand dollars on this Jeep, and are extremely disappointed in the build quality. Just to make sure that the welds are bad, I looked under the Jeep and several extremely important welds (some involving the steering bracket) were not done properly, and will fail. Also, some of the welds have several pocks in them and will develop rust. If a weld isn't done properly (or repaired) properly, it will fail and that for fca to release a vehicle, in this condition to the general public is disgusting. I have a wife and a baby on the way' my wife no longer feels safe in our new Jeep. I am writing you to voice my concern and warn others about this unsafe vehicle. We no longer drive the Jeep and it sits in our driveway. I cannot drive a vehicle that may fail structurally and injure or kill us.
Unpainted and exposed weld slags on entire frame. Weld slags will flake off and expose raw metal then rust threw and weaken frame. Weakness of frame will be catastrophic in an accident and fca should inspect, replace all vehicles with this life threatening defect immediately.
Welds on track bar mount not lined up correctly. Throughout the rest of the frame, lots of slag, misaligned welds, bad penetration, malformed weld caps, spatter, and porosity.
I looked under my brand new Wrangler jl after hearing people complain about bad welds. Sure enough, my welds are awful. A Jeep service technician told me there is no way this should have been able to leave the factory. As of right now, Jeep has not done anything for me. Feel very unsafe in this vehicle. I hope Jeep has a recall soon. I'm not the only one with this issue.
Many welds on the frame to include the track bar are extremely porous. If/when the track bar weld gives the vehicle will result in a total loss of steering. Making it a high risk for accident and injury.
Frame welds does not pass your safety standards and Jeep admitted that it was bad and they was going to switch Jeep but all the new jls are bad and starting to rust they have porosity real bad all over.
Jeep Wrangler jl has poor welds on the frame around major components that will appear to fail. 2 welds appear to have been poorly repaired during manufacture and are rusting at major connection points to suspension components. This will lead to catastrophic failure while driving under normal driving conditions. Recommend investigation by NHTSA and recall. I am currently pursuing lemon law in North Carolina. 'poor track bar bracket welds that have broken and will cause complete loss of steering. 'porous welds exceeding safety standards that could lead to catastrophic failure. 'slag on nearly every weld on the frame which paint will not adhere to. This will eventually cause rusting of the frame at the welds leading to potential catastrophic failure. 'lack of penetration on some welds that could lead to catastrophic failure 'over penetration on some welds that could lead to catastrophic failure 'overweld or weld drip on several welds 'weld splash on various part of the frame that will result in lack of long term paint adherence and increased likelihood of rusting of the frame.
I notice when driving on 2 lane highways and meeting bigger vehicles the hood comes up and it appears as if the rubber latches are going to snap. It will absolutely startle you and I could see it causing an accident. There is no way a hood should lift up as much as it does. This occurs at any speed over 50mph when meeting other vehicles and is worse the bigger the other vehicle is.
While driving in high winds, hood flutters.....rises up about 1/2-1 inch due to stretching of hood clamps. While it hasn't broke, I have read of it breaking on Jeep forums. I would think over time with solar exposure, temperature changes and repeated stress, the possibility of failure would be great. I was in New Mexico in high wind conditions and two lane highways with trucks coming by at high speeds so admittedly the worst conditions, but it does not seem like a safe system. The single metal central latch does not seem likely to hold if the side plastic/rubber clamps fail. At highway speeds, this could be catastrophic. Regardless, it is distracting to the driver.
Frame has welds that are substandard on the passenger side. Especially around the control arm bracket. Large areas of porosity, and slag all over the frame. Took to dealership, and service advisor immediately identified which welds were not up to specs. After 4 days, dealership turned back vehicle, siting I would need to go to another dealership since they do not have proper facilities to repair frame welds. Went to dealership #2 which was referred by dealership #1. after 4 days, I received a call that engineers had mechanic look at other welds, and said if they are the same, they are good welds. How can a mechanic who is untrained in welding identify over the phone what a substandard weld is or is not " I have had my vehicle inspected by 2 professional welders, and both have identified welds that are not up to specifications, and need attention. Other vehicles of this same make model and year have had issues with control arm brackets failing due to insufficient welds in the same location, why is fca not doing anything, and why has the NHTSA not forced a recall " this is highly unsafe, and needs immediate attention.
On 2/9/18, flew from boston to pick up purchase of new 2018 all-purple, 2-door 40K Jeep at canandaigua NY Jeep dealership. (none available in mass.) upon delivery on lot, driver door would not close completely. Salesman roberts stated to us that all Jeep are quirky; doors must be slammed to close. During 400-mile highway drive home, door ajar light came on and had to re-close door repeatedly during drive. Reported problem to (absentee) owners harry/scott kesel, Chrysler corporate steve stander, and 1-800-Jeep rep D. pittman; also brought car to kelly Jeep service (lynnfield, MA). All Jeep reps told me that Jeep cabins are airtight when closed, causing door problem. This doesn't happen if you skip the driver side and enter on the passenger side. Jeep reps told me to live with problem - no repair necessary, and instructed me to: Enter car driver's side, turn on ignition; power down window; re-open door; slam again. Due to impending danger, this car hasn't been driven since purchase and is at service dept. For 35 days, mileage: 400. I do not want my daughters driving this Jeep for obvious safety reasons and to prevent them from being targeted in a dark parking lot because of this noticeable diversion to attempt to close the door. No factory or zone area manager has inspected, nor has canandaigua dealer owner, who practiced other false and deceptive sales tactics on me. Dealership owner scott kesel will not take back the car or compensate loss of $6,000 for a trade-in. He blames Jeep factory; Jeep blames dealership. Both claim that the other party is responsible. Chrysler corporate rep said corporate doesn't speak to or influence dealer owner's response to customers -- hands off. Dealer said he'll do what ever Chrysler directs him to do. I am paying for a car that I don't have and can't use.
- Melrose, MA, USA
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A D V E R T I S E M E N T S
- Weatherford, TX, USA