This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2018 Jeep Renegade engine dies spontaneously. Check engine light does not come on. It starts back up right away but when placed in gear it dies. The dealership will look at it for a 4th time tomorrow morning 08/14/2019 at 9am. So far the problem has not been resolved. There is a recall list for certain VIN number Jeep Renegade models but my VIN isn't on the list. Engine shouldn't die or stall on a brand new vehicle with less than 20,000 miles. First time it dies was 5,031 miles, then 13,541 miles, then 19063 miles.
Takata recall I was driving home and low oil pressure light came on then went out so when I got home I checked the oil it was empty no oil on dipstick then checked again then it showed full of oil did this 3 times doesnt leak and doesn't smell like its burning or losing power
Jeep Renegade 2018, at 12 thousand plus miles, just started using oil. I brought this Jeep brand new, took it in for the regular scheduled oil changes, then all of sudden the oil pressure light came on the Jeep just shut off. I waited a second or so and it started back up. I went back home my husband checked the oil and it was empty. We add a 4 plus quarts of the correct oil. I called the dealership, for an appointment. It took 4 plus days to get an appointment. Before my appointment the oil light came on again. We check the oil and again it barely got any in it. We add just enough to get to the appointment. Now they say I have to drive it 1000 miles for a compression test. They know it's the motor!. I don't understand why I have to be put at risk of breaking down to prove there is something wrong. With all the technology the new cars have why can't they see the issue's on the computer?
I purchased a 2018 Jeep Renegade at the end of July 2018, it had worked well until the end of June 2019. I was on a road trip from South Carolina to Colorado and I was on the road for a week with no issues, but on June 28th as I was driving on I-70 through Kansas at about 80 mph when my engine began to stall out. At first it was dropping about 10 - 15 mph, but then it was quickly dropping 30 - 40 mph. I was able to make it into the right most lane, but a check engine light and service transmission light appeared on my dashboard while my engine stalled out completely. I had to restart my car a few times, but after a few restarts the notifications disappeared. Every time the engine stalled out, I would lose the use of my gas and brake pedals. The electronics were still working, but driving was non-responsive. I was able to safely nurse my car into the nearest city and eventually get towed to the nearest Jeep dealership. The dealership was able to look at the Jeep the next day (June 29th) and did some computer diagnostics and told me that the Jeep was good to go. I made it about 180 miles and had just gotten back onto I-70 in Colorado when the issue returned. Engine stalled out, dropped speed to zero mph and pedals became unresponsive. I had to wait several hours to be towed to Aurora, co to a Jeep dealership (larry H miller Jeep). My Jeep was with larry H miller from June 29th to July 3rd. They told me that they drove it several hundred miles, despite my odometer not matching their information, and told me that there was no issue with my Jeep. I made it 10 miles from the dealer before the stalling issue returned. This almost caused a crash on a congested narrow highway in denver, co. When I called the dealer, they told me they couldn't help and to see another dealer. I was towed to a third dealer, who was also not able to find any issue.
Purchased vehicle in March, went to have first oil change done and there was a problem with the oil consumption. The dealership had me come in every 1000 miles and after the 3rd time the dealership said the problem wasn't getting better and they would need to replace my engine. So at 3000 miles I had to get my engine replacement. The day I picked my vehicle up from the service shop while driving doing 40 mph the car seized up on me and I had to make my way to safety and restart the vehicle. I informed my case manager and was told if it happened again take it into the shop. Month later on my way home with the kids in the Jeep doing 50 mph the vehicle seized up again and I had to pull off to safety and restart the vehicle. I took the Jeep in to the dealership that same day. 4 days later the dealership said they fixed it and I could come pick it. On Sunday, July 21st I was heading out of town on the highway doing 70 mph and the vehicle seized up on me. Went from 70 mph to 44 mph which almost caused an accident. There was 7 lanes of traffic and construction going on which made it hard to get off to the side. After that it took me 15 minutes to get back on the hwy and work my way across 7 lines of traffic. Once I made it to the right lane I heard a thump and my vehicle would not excel faster than 30 mph. I finally made it off the hwy and while sitting at the light the vehicle seized up again and I had to restart it 3 times to make it through the light.
- Greer, SC, USA
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I purchased and have driven a new 2018 Jeep Renegade 2.4 auto since December 2018. I was driving the other day and turned into traffic when unexpectedly the low oil light came on in my vehicle and it completely shut down! total power loss. I was almost demolished by a fully loaded log truck. I parked the car and checked the oil per the instruction manual procedure. It was over 2 qts. Low in 5,000 miles of driving. I have tried multiple times and the Jeep dealership refused to provide me with any repair documents after inspection. They told me the problem is well known but fca is doing nothing to remedy it and their service department was not going to do any further evaluation into the problem.this was not disclosed to me in any way before I purchased the vehicle nor is it mentioned or included at all in the owners/ maintenance manual. In addition I had to pay $85 for an oil change that should not have even been necessary. These vehicles are not safe to drive. I now have to park my nearly new vehicle because I am terrified to drive this car in traffic. They are still selling these things! please make them stop, they are dangerous vehicles to drive.
Eninge between 2 oil changes has used 9 quarts of oil, has a high consumption of oil. Has 9300 miles, this second time I've noticed the engine completely out of oil was 4000 miles after oil change.
Vehicle stalled on a hill without warning. Towed to dealership and was told it had 1 quart of oil at 979 miles. At 700 miles when checked it was in normal range
I had purchased a brand new 2018 Jeep Renegade trailhawk and before it had even reached the appropriate mileage to bring the vehicle in for its first standard service, I had discovered the engine was burning an excessive amount of oil. The vechile has stalled on me before while the car was in motion and whilst driving on busy highways. I have made multiple complaints with the dealership and made attempts to have the issue corrected (oil consumption test, replacing the PCV valve) and yet the issue still exists. Jeep staff members through the dealership along with members from Jeep headquarters keep attempting to inform me "it's normal, just keep putting oil in it.." I am not satisfied with this response. I do not feel safe driving this vehicle. It is not only hazardous to myself as the driver, but also the public when the car does stall.
Bought my Jeep brand new in June 2018. Within the first month, the usb port that connects to car play would connect then disconnect when it rained. Took car to dealership and they said they couldn't identify the issue unless I brought it is when the problem happened and showed them. Which I couldn't because they were always closed when the problem occurred. Within that same month, when I pressed on the brakes it sounded like there was air in the brake line. Every so often, the satellite radio will cut out and say "acquiring signal". car has also stalled out on me 3 times while driving. Twice beforehand, when I made a sharp right turn, the oil light would pop on for literally 2 seconds and go off. Car would stall out and when I checked the dip stick, it showed I had barely any oil. Manual says every 6000 miles. Oil runs out before the 6000 mile mark.if I knew I'd be paying out so much in oil, I wouldn't have paid so much for this stupid truck. Its a complete rip off. One of the times it stalled out, I was making a left hand turn with my children in the car. It stalled out just as I was turning and a car was coming in the opposite direction and almost hit me. There has been nothing but issue after issue with the vehicle to which the dealership would tell me theres nothing wrong with the vehicle when I took it there. Or that they cant fix it uuntil I can reenact the problem for them
My wife has had her Renegade for about 6 months now. We purchased it brand new. A couple weeks after we got it she was driving down the road in town and it started sputtering and shut off under a red light at a busy intersection and about got hit. After a couple minutes it finally started back and was able to get it off the road. Once off the road she let it sit and started it back up and attempted to drive home but it cut off again. We left it over night at the sheriff's dept and got it the next day and drove it to the dealership. We told them what was happening and they kept it for about a week and said they couldn't find anything wrong with it. So after driving it for another couple of days it started messing up again. So yet again we took it back to the dealership and they kept it for about a week and said they fixed it. Now after a couple of months its doing the same thing as before and about caused her to get hit. It's back at the dealership so hopefully they will figure it out. But after reading all of the reports from other people I don't have much faith in that. Hopefully Jeep will swallow their pride and recall the vehicles before someone gets killed.
First, speaker keeps going in and out then 12V port was dead. Screen shot off a few times. Hands free access stopped working a few times. Now for the 3rd time (3 different stall outs), the car is shutting off on its own while driving. This last time, it acted like it was in another shift other than drive and when I put it in park it ran rough then just died. Came back on like nothing happened after shutting off and restarting.
I can be driving and the engine will just cut out. Will start again but stops every few minutes. This happened also when I purchased it in October 2018. The dealership had it for two weeks and said there was nothing wrong with it. It finally just stopped stalling on it's own but now it has returned!
Car only has 4000 miles ( still like new). Once incident I had was trying to make a turn I slowed down then when attempting to accelerate the car wouldnt go. I had to pull over and completely turn off the vehicle. Has happen 3 times in less than one week. Ive made several attempts to contact dealer and service dept, but no call backs.
Vehicle stalled while pulling out into traffic, another time it didn't start after a few tries vehicle started. Stalled a second and third time but I noticed the oil indicator light came on for a tenth of a second then went out. Returned home and checked the oil level. (vehicle was just in for a 1000 mile courtesy check by the dealer vehicle had 2660 miles on odometer) service manager said everything is ok and we left. Odometer has 2975 miles when this shutting off occurred. When dip stick was read it was reading the very tip of the stick. I added 3 qts. Of manufactures recommended oil and took the vehicle to the dealer to read the codes and ask why I was out of oil with no oil indicator light on. Safety concern is this engine per the service manager is programmed to shut off in the event of a low oil pressure. The issue I have is that you do not get any warning that you have low oil pressure until the engine shuts off and then you really don't know why.
The contact owns a 2018 Jeep Renegade. While driving 35 mph, the vehicle stalled without warning. The contact coasted the vehicle to the side of the road and powered off the engine. The vehicle was restarted and was able to drive normally. The contact called tri-county Chrysler Dodge Jeep Ram (located at 1290 hebron rd, heath, oh 43056, (740) 522-3153) and was informed that the vehicle stalled due to insufficient oil and an appointment needed to be scheduled. The vehicle was taken to the dealer where an oil change was performed, but the failure recurred. The manufacturer was notified of the failure and provided case number: 88513705. The approximate failure mileage was 5,000.
I bought a brand new 2018 Jeep Renegade. At approximately 2,500 miles the car would shut off on me while driving. No warning lights came on. It shut off twice while driving straight and twice while making left hand turns. After the first time it shut off, it didn't have the pickup it had before and seemed to sputter. I took it to a Jeep dealership and they said that I was out of oil. They topped it off and sent me on my way. At 5,500 miles my car shut off on me again while driving. This was very scary. It occurred while making a left hand turn at a large intersection. I thought I was going to get hit. Lost all power steering and car took time to restart. Again, the car sputtered after that and turned off a couple of more times before I could get back to dealership. My car is now in for an oil consumption test. I have researched this issue and see that there are many other complaints of the same issue. A brand new car should not be shutting off while driving. This is a safety issue. Some warning light needs to identify there is a problem. Checking the oil every 1,000 miles is unacceptable for a new car. This is very dangerous. Will it take lives lost for action to be taken?
My stalled 3 times in 2 weeks. Twice I was slowing to take a turn-this happened a week apart in the same exact turn. Twice I was driving about 20 mph. This happened on 4-21-19, 4-27-19 and 4-30-19. I have approx 5200 miles. I called Chrysler and they said there were no recalls, that I probably do not need an oil change (she checked on this information). When the light goes on or 7-8,000 miles I should schedule one. No dash indicator lights come on. Each time I am able to guide my car out of traffic. I shut off radio, wipers and all electrical and after I hit to restart it sounds like it is really trying, but it eventually does start. I stalled this morning (5-1-19) and I was almost rear ended as it was so sudden. The car behind me had to swerve. I put on my hazards. I called Chrysler corporate because my dad hears something about the 2.4L engine being recalled. Chrsyler corporate told me to bring it to the dealer and either way should be covered (warranty or added to recall). The dealer had no record of recalls and said I needed an oil change. That is ridiculous that needing an oil change could be such a dangerous thing. I find that hard to believe. I have had this Jeep since Oct 2018. I am very scared now. I commute to boston in the tunnels and on the tobin bridge during busy rush hour. So disappointed these dangerous problems are happening - and so soon after purchasing. My customer care # from my call into Chrysler (fca - Fiat Chrysler automobiles), which they closed even though it wasn't resolved, is 57585393. Called them 4-30-19 also, sometimes when I turn my wheel to take a sharp turn a bell dings one. It has happened about 6 times since owning.
When operating the vehicle, especially on turns, the car will cut out and not accelerate when they accelerator is pushed down. It'll leave a lag and then suddenly engage and take off quickly. It's like a studder but has left me trying to turn across traffic and sit in the same spot, paused and not able to move with oncoming traffic headed for me.
A D V E R T I S E M E N T S
- Stillwater, OK, USA