This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Had an oil change around 2 months before the issue occured. When pulling out of my drive way the Jeep stopped and shut off. Upon inspection I was low on oil. After adding 3 quarts of oil I found where other people online had similar issues with specifically the 2018 Jeep Renegade 2.4 liter motor consuming copious amounts of oil. Others had they're Renegades stop while driving down the highway but lucky I was lucky enough to be in my driveway. I have always had an oil change on time and through Jeep as well. I also don't understand how they passed and emissions test while the motor burns that much oil.
Twice now car has just stalled/shut off without warning. Engine light at that time suddenly shows "low engine oil pressure". taken to dealer twice and oil level low-->oil change done and problem resolved for ~ 3K miles. First time happened around 4-5K miles after oil change, 2nd time happened around 4K after oil change. Oil consumption test at 1K after last oil change shows engine is burning at least 1/2 quart of oil. Dealership states Jeep is stating this is within normal and that I should get oil changed/topped off every 3K miles. This is dangerous and unacceptable that oil consumption is so high that my engine randomly stalls because of low engine oil.
The contact owns a 2018 Jeep Renegade. The contact stated that the oil in the vehicle only lasted 200 miles. While driving, the vehicle shook, lost electrical power, and stalled. The contact powered off the engine and restarted the vehicle. When the vehicle was restarted, a grinding noise occurred. In addition, the instrument panel indicated to "step on brake, press the start button". the contact did as instructed and the vehicle was able to drive normally; however, the failure recurred numerous times. Furthermore, when the vehicle was turned off, the radio remained on intermittently. The vehicle was taken to motor world Chrysler Dodge Jeep Ram (150 motorworld dr, wilkes-barre, pa 18702, (888) 459-2493) and was informed that an oil change and oil consumption test were needed. The oil was changed. The dealer could not locate a failure with the radio. The manufacturer was made aware of the failures and provided case number: 71429369. The failure mileage was approximately 29,000.
Twice in the last week, my 2018 Jeep Renegade with around 17,500 miles has stalled after moderately hard braking. In both cases the vehicle had a difficult time restarting. In the last case, the stalling occurred during busy rush hour city traffic and we sat for about minute with traffic passing us while we attempted to restart the vehicle. My girlfriend, a new driver, was driving during this instance and I am concerned for our safety now.
- Tucson, AZ, USA
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Engine has knocking sound. ( detonation) when accelerating. Constantly. Dealership respond was : no issue found. I've been requested diagnostic twice. Same respond. Even my wife could hear this sound.
Vehicle purchased brand new was making left, low oil light came on, and vehicle wanted to stall. I called in to dealer to discuss since I was already bringing it in for a passive entry light on dash warning light. They said bring it in right away. My next oil change was over 1000 miles away from being due & they said it was down 2 quarts. I drove 250 miles until my next appointment for the other repair problem 2 weeks later and there was less than 1/2 notch left of oil on the dipstick. The engine was given a fresh oil change and now must be checked every 500 miles to determine if it's an engine consumption case. My other 2 oil changes were free to use within 1 year so in order to not loose them my oil changes were performed well before they were due.
The contact owns a 2018 Jeep Renegade. The contact stated that the vehicle lost power randomly while driving on the highway. The vehicle was taken to three different dealers, but no failure was found. Bettenhausen Chrysler Dodge Jeep Ram (8355 w 159th St, tinley park, il 60477, (708) 532-2665) initially stated that the vehicle would be ready to pick up earlier in the week; however, they still had the vehicle. The diagnosis specifics were unknown. The contact called the manufacturer and was informed that there were no recalls. The contact was informed to call NHTSA to file a complaint. The contact also stated that the service engine indicator illuminated between trips to the dealers. The vehicle was still under warranty. The failure mileage was unknown.
The contact owns a 2018 Jeep Renegade. While driving approximately 50 mph, the vehicle shook violently and started to lose acceleration. There were no warning indicators illuminated. The failure occurred two other times. The vehicle was towed to don jackson Chrysler Jeep (3950 jonesboro rd, union city, ga 30291), but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The approximate failure mileage was 5,200.
My Renegade first gave me 'issues' before the first oil change due date. Just 2 months after purchasing the vehicle brand new, it shut down while driving back from my beach vacation. I was driving 70 mph on interstate 65 and it just completely shut off. I had to coast from the flow of traffic onto the side of the interstate. My 8 year old son was also with me during this first of several dangerous encounters. It took me about 6 or 7 attempts at restarting my car and getting back in traffic before I finally made it safely home that day. Each of those attempts first resulted in the car shutting off and me coasting to the side of the interstate to avoid an accident. Every time my car is close to an oil change, within about 300-500 miles, it experiences the above scenario. It has taken several months to finally find the pattern and realize the problem. The problem is that the engine is burning an excessive amount of oil, running the car low on oil, and then the safety feature shuts off the car completely. This happens without any type of warning; no lights or any type of signal. This summer, I had to complete an oil consumption test on my vehicle. This consisted of me driving to the dealership every 1,000 miles for them to check my oil, chart how much it used, and fill it back up with oil. The distance from my house to the dealership is 35 miles; quickest route being a 46 minute drive. I had to repeat this process 5 total times. At the end of the 5,000 miles I was told by my service technician (allan) that I missed the cut off for receiving a new engine by about quart of oil. He also expressed that his personal opinion may be different, but that the standard/guidelines was what he had to go by for diagnosing the results.
My Jeep renagade has 2950 miles and had no oil I had to put oil it it to get it to the garage to is what was going on, so they decided to do a change and I have to drive it another 700 miles and take it back to them to see if it's used any oil, I've never before had a new vehicle that ran out of oil or that I had to add oil to before the first change, I very unsatisfied with the way things are being handled
Since 21000 miles (first instence) we have had issues with the car shutting off, and losing all power to the gas and break, almost causing a wreck. I was turning left and the engine sputrered, then as the wheel straightened up it completely lousy all gas, and break function as if it was not idling. About every 3-4 weeks after it would stall, but not lose complete control. We started to notice it was using excessive amounts of oil, after acknowledging first couple issues. We are currently having it looked at, as the electrical components would not allow us to start the engine at all, we are currently at 30,000 miles. Car is 1.5 years old, problems arose 5 months ago.
While accelerating the vehicle staled. I was scary I bought my Jeep and it only has 8000 miles on it. I put the car in park then drive it did not move. I pushed off the road. Turned the engine off then restarted it, and it drove fine. I am still nervous driving my Renegade, it may happen again.
New Jeep Renegade, excessive oil consumption on 2.4L multiair engine. There is potential for low oil sensors to shut down engine in traffic, or worse for engine to freeze up. My first incident was at 2800 miles, 2500 since oil change. The engine was 3.5 quarts low. Fearing damage or shut down I topped it off and took it to the dealer. Dealer only checked the dipstick, and since I had just filled it they declared they didn't see a problem. 2nd time was 700 miles later (town driving), 1 quart low, I made the same mistake of topping it off, and the dealer again said no problem. 3rd time I did not top off, and they now admit it's using too much oil finding it low by 1.2 quarts in 1500 miles (highway driving). But they indicate they can't address the issue until 7500 miles are on the car per fca (manufacturer) guidelines. In addition fca says that 1 qt per 2000 miles is "normal". I am now at 5300 miles, so it remains unfixed and potentially dangerous to drive if I or my wife fail to add oil every 1000 miles. My two problems are a) the car engine is defective and should be replaced or fixed promptly as the warranty would indicate B) as a purchaser of a new car I should have been advised in either the warranty by other signature document that the car would potentially use 1 quart every 2000 miles under "normal" use. I attach the Jeep service bulletin on excess oil use. I have service documents from my dealer to substantiate my requests for relief and a fix, which I still wait for. There is no single incident, this is an on going problem that fca is not addressing (similar to the Toyota 2az-fe engine class action suit). Ask about my speed on this form I have said 50, but it varied from 20 to 65mph over a period of time.
At 19700 miles I was driving home (50 miles) in the middle of a busy road my engine stalled and then completely stopped in the middle of the road. Causing the vehicle behind me to slam on their brakes to avoid from hitting me. I was not far from home and was able to get it to start up after putting it in park. I went less then 3 miles and the engine stalled again in the middle of a busy highway. Right before it stalled the drive light flashed a few times before cutting off. I put it in park put my hazard lights on and was able to get it started again and safely parked it. Took it to the dealer who had wonderful service department but I was a little upset when told it was probably a fluke. That there was nothing they could do after they could not get the vehicle to duplicate what it had previously done. I know this is probably standard but I'm sincerely concerned for my safety and what I can do if this happens again without the dealer being able to duplicate it.
Car stalls when driving or coming to a stop. No 'check-engine' or 'check-oil' light or any other indication engine stall or failure. Told by dealer that this will occur when the oil is low. Stated this has been seen more often with this model and engine and that the engine is burning more oil than it should be.
One month ago my car stalled as I accelerated to no one into traffic. The engine light was on and I was directed to put the car in park, put on the brake and restart. On 8/25/19 the car stalled as I waited for the light to change.
A D V E R T I S E M E N T S
- Weaverville, NC, USA