This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car is burning through oil around 1 quart for every thousand miles. When the oil is low the car will stall while driving which is dangerous. The car forces oil changes every 4000 miles roughly or the consumer constantly buying a special type of oil that costs more as well. The car will also not go into gear properly when the oil is low.
Purchased new on 23 Feb 2019. I checked the oil level at 500 miles and it was a half quart low. I asked the service department by email about this and the response was oil is serviced at 3000 miles. I again asked if I need to bring it in to be topped off. I have not received a response. When it gets to a quart low I will go to the service department. Should not be using this much oil.
I have a 2018 Jeep Renegade that I first had this problem with at 5000 miles. Took it to dealership, they said they changed oil, and that I had to drive it for 1000 miles, mind you it had been stalling in traffic, if during the 1000 mile test stalling occured to bring it back to service dept. If no stalling occured then I was good. Well after 4000+ miles it happened again this time when I was 300 miles away from home, and in very heavy traffic. Sticker dealership put on my window was for oil change at 10087 miles, I was at 9600. Had car towed by roadside assistance and waited for Monday morning to go to dealership. First dealership literally sent me a text telling me I had to pay $135 diagnosis labor cost up front, while my car is under warranty, I told them not to touch the car and had it towed to another dealer. They also gave me a very hard time, but finally after 5 hours told me it again was "oil consumption" issue, that they would do oil change, and that I am to take it in to dealership at 1000 miles regardless of issue happening again. Oh and they tried charging me $78.25 for oil change, which was quickly changed to 0 by service manager who said I should not be charged anything since my car is under 10000 miles. So what I am supposed to go to dealership every 1000 miles"?" I missed a day of work cause of this.this is completely unacceptable and a huge safety issue.
I have had my car for exactly 3 months..... first thing that went wrong was the trunk hydraulic bar broken and fell off after I opened my trunk. And the big issue.. my car randomly shuts off while I'm driving, it started on the turnpike and then continued on the city streets. I finally was a block from the house and I had coast into my driveway.there is no warning when it happens it just shuts off. When I go to turn it back on it revs up real high and then idles low. My car is 3 months..... only has 3800 miles on it... I didn't pay 29K for a brand new car for it to have to be in the shop because something is already wrong with the engine... this does not reflect well on the Jeep Renegade...
I purchased a 2018 Renegade about 3 weeks ago. Within a week of that problo began with remote starter that had been added prior to purchase that would unlock all the doors whenever vehicle was started using remote starter. I was extremely frustrated as that vehicle had issues from day one and dealer couldn't fix them. No offer from dealership to allow me to return it. So out of frustration I traded it in for a much higher cost vehicle in hopes the issues would be gone with a brand new vehicle of a higher price and package. Not so! from the first day about 2 weeks ago I started experiencing serious problems. Everytime I use the remote starter the vehicle shuts off whether I touch the door handle, unlock vehicle with remote, open door or enter vehicle if the first three methods didn't shut it down. In addition the uconnect 4 w/7" display started locking a week ago and would not let me turn it off, change temperature inside vehicle, even locked out the manual controls of heater/ac temps, fan could not be changed, radio stopped playing. No matter what I tried nothing worked. I had to pull over and shut vehicle off and restart. Within a mile down the road it locked up again and this time same problems with non repsonsive controls as well as the video display began flickering in lower left hand of screen. I waited till I got to my destination and shut vehicle off. When I came out to leave it was somewhat working again. Prior to this issue with uconnect the vehicle had been to dealership twice. First time they claimed they could not replicate 2nd time I was told the remote starter was a known issue since 4/2018 with no known remedy and the radio uconnect system was defective and a new radio was ordered but was backordered with no known date of availability. So I have a very expensive vehicle with just over 1,000 miles with serious and potentially dangerous issues with it.
- Edwardsburg, MI, USA
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I was driving to work on a rural area road, going downhill and was preceding to turn right. I receive a warning that I had low oil pressure and the vehicle stalled. I read others have experienced the vehicle to shutdown completely, but this did not happen to me this time. When you check the oil it is in fact low. The engines oil consumption is ridiculous. Your engine may consume over three quarters of the required oil between oil changes. Mine was barely touching the dip stick and the vehicle holds 5.5 quarts of oil. The dealership is not helpful as they say it is a common occurrence with the engine and they will just document it if I have trouble later on. This is something that should not be happening to any new vehicle and it's not common for a vehicle to use three quarters of the required oil within an oil change. My vehicle only has 5,249 miles on it and the first oil change. As a consumer we should not be expected to keep check of the oil consumption on a vehicle that is brand new.
On 2 separate occasions, within about 1 week of each other, the engine stalled while making a right turn. My vehicle only had about 7K miles on it at the time. The 2nd time it happened there was a low oil pressure warning that had come on briefly when I started the engine. The engine stalled on a busy road and I was barely able to pull off. I felt very unsafe during the time it took me to restart the engine. That night when I checked the dipstick there was no oil. The next day I got an oil change and haven't had a problem since. The dealership was unable to tell me why there was not enough oil in the engine.
This occurred after an accident, damaging the front bumper and grill of the vehicle. The day after the accident, vehicle stalls once while driving. The following day, vehicle drives as if putting in gas while in park, but is still able to drive along with stopping and going while accelerating. Now, the vehicle cannot accelerate past 15 mph, and still hold the problems previously mentioned.
While driving, my Jeep Renegade will just turn off. I have to pull off to the side of the road and put the car in park and try to restart the car a couple of times. This will cause a major accident to someone someday. It just shuts off without warning. It's a 2018 Jeep Renegade with 5K miles! why would it just shut off" I was driving both times this happened to me. Once last week and once today 12/26/2018. The lights blink saying engine system/maintenance and low oil pressure. I have read online this is a problem with Jeep Renegades, but Jeep won't do anything about it. How does this get fixed" someone could get killed.
My car starting displaying that the oil pressure was low, and is not been the first oil change, I had 4353 miles on it, and when I check the oil there was none, had to put in 5 quarts of oil to top it, took it to the dealer and they put in the scanner(it doesnt work) and they said that nothing was wrong, they told me to bring the vehicle in 1000 miles exactly after they changed the oil, 650 miles after and the light of the oil when on again
While driving the car, lost all power. Pulled over to the side of the road and the engine was no longer running. The D for drive was flashing on the dash and a message popped up saying to put the car in park to start engine. This happened at least 7 times and it's a brand new car with just 1300 miles on it. Updated 11/30/18
Vehicle stalling and dying while trying to drive. I can sit for 10 min and it hesitates so I have to put it in park and stop (sometime while in the middle of the road) it seems if I leave it running for about 20 min it will do this then the whole front end shakes and it automatically shuts its self off. And in order to drive it I have to leave it turned off for about 30 min then it will run ok... I've taken it to my local dealership twice they can seem to replicate it (if they even really tried to) I just purchased this less than two months ago had only 6 miles on it. Its a 2018 Jeep Renegade limited 2X4.
The contact owns a 2018 Jeep Renegade. While driving 60 mph, there was a loud noise coming from the engine. The vehicle pulled from front to back and then stalled. Also, the check engine and transmission warning indicators illuminated. The vehicle was powered off while in traffic. Once restated, the vehicle was able to be driven; however, the failure recurred a few miles down the road. The vehicle was coasted to the side of the road and towed to dick poe Chrysler Jeep (located at 6501 Montana ave, el paso, tx 79925, (915) 778-9331). The dealer performed a diagnostic test, but a failure code could not be found. The vehicle was not repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 2,700.
I have stalled about 6 times while in motion on city street. Usually shortly after leaving. At 3,500 miles, turned the corner, stalled again. Not a drop of oil in it with no leaking, no smoke, no check oil or engine lights. Dealer said this is "normal". has stalled since while in motion, with enough oil in the engine.
Bought new 2018 Jeep Renegade. Traveling from panama city Florida to a new duty station at ft. Bliss (el paso Texas). At around 400 miles on the vehicle odometer, windshield started cracking. At around 1400 miles on vehicle odometer, transmission and engine failed 5 separate times while trying to get to a safe place to pull over. We were traveling West on interstate 10, posted speed limit 80 mph, approximately 4 foot of shoulder some areas, zero feet where guard rails were.
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- Brewster, NY, USA