This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle suddenly powers down with no warning lights. This happened in traffic. Upon pulling over, turning off and restarting the vehicle, it was fine. It happened again a half hour later. Dealership could not identify the problem. Car was fine for more than a week, then happened again. It seems to be a common problem per internet search for this model.
The contact owns a 2018 Jeep Renegade. The contact stated that the screen on the instrument cluster was delaminating. The contact also stated the Bluetooth and USB ports were non-functional. The contact stated that the heater would engage independently and was unable to be turned off. The contact stated that the radio made an abnormal sound and the instrument cluster would make calls independently. The contact stated no warning light was illuminated. The contact stated she had to turn off and restart the vehicle for the instrument cluster to work properly. The contact took the vehicle to the local dealer, where it was diagnosed with needing the instrument cluster to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
The touch screen in my vehicle is delaminating from the top down. The delamination has been reported as a common manufacturer malfunction in this type of vehicle, and has been reported to become unresponsive or have "dead areas" in the screen that do not respond to touch. From my understanding and research, the screen will only continue to worsen from this delamination. I took my vehicle to my local Jeep dealership for inspection, and the cost to replace this defective screen is nearly $2000. I then called FCA Customer Care and they will not repair or replace it for me since I am not the original owner of the vehicle. Defects like this should be recalled due to the fact that it is widely reported in many Jeep vehicles.
Display screen is corrupted with vertical lines preventing use of the back up camera, navigation or climate controls. Dealer denies knowledge of the many reported occuran es of this issue but will investigate.
- Haymarket, VA, USA
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Vehicle stops ramdonly. It has happened more than 3 times. I have not received a Manufacturer recall repair for the two reported isuues. Or a written confirmation that says that my VIN # is not affected. Thanks
My truck is using 2-3 quarts of oil a month and I have made over 7 trips to the dealer and still no resolve Jeep sold me a complete lemon and I'm not going to stop until I reach someone to get this matter taken care of.
While going down the highway, the jeep shut down/locked up. The engine was still running, but wouldn't let me turn it off or run anything electrical. Every service light possible came on. In order to get it to turn off, we had to turn off the computer. After that, it had no power whatsoever. The key light was showing. Luckily, I was able to pull over before getting hit. I had both of my kids in the car. I've seen where other people have had this happen. Why has it not been recalled. We're still waiting to find out what the issue is but the mechanic shop is behind due to workers being out with Covid.
The contact owned a 2018 Jeep Renegade. The contact stated while the vehicle was parked, she smelled a burning odor and noticed dark smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated. The contact stated that as she opened the driver-??s side door to exit the vehicle, the engine exploded, and the hood opened and caught on fire. The contact was able to extinguish the fire with assistance. The contact sustained an injury to the ankle but did not seek medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 57,400.
The Renegade touch screen radio that is used for all controls including seat warmers, climate control, rear back up camera, gps ect has had many cases of the factory issued radio screens delaminating causing it to make SOS emergency calls and switching through different touch screen controls due to the delamination of the radio screen at no fault of our own -?? Tolers Jeep in Morehead City NC has confirmed they have had to replace many radios due to this issue but hasn-??t issued any recall for this safety issue on this model-?? I have now had to resort to keeping the radio turned off to avoid unwanted SOS calls to the local police department and malfunction of the touch screen controls
The engine suddenly shut-off while operating. The engine would not restart. There is a potential risk of causing an serious accident on the road. On the dashboard the key symbol light is on. On Tuesday of this week when called Chrysler's Customer Service and was informed that symbol is error is for the Passive Entry System. This error message prevent the engine from restart. The vehicle was towed to the nearest Jeep Chrysler dealership. Now, 2 days later there is no recall on the passive entry system and now the vehicle needs over $1600 worth of service repairs. They never address why the key symbol is on the car. appears that their an an issue with this and a recall is in order. Also, it may be the recall from 2018 # U87 with the circuit board and electrical.
Radio screen turns on off freezing doesn't connect and switched into kilometers (still waiting for replacement) codes.popping up nothing was fixed by dealership just cleared codes. Engine when driving seems like it has hard time picking up and.shifting into next gear making a jerking motion happening at random times dealership updated PCM and tcm still does it. Blows threw oil fast dealership says its normal for a 2018 Jeep Renegade makes a ticking sound seems like fan comes on alot more. Would randomly smell burning of plastic addressed with dealership (no fix)
The uconnect/sirius xm system turns off while driving. It's dangerous if I am using navigation. Xm says a favorite is on but nothing is brought on screen. The unit completely freezes. It has stayed on even when car is off and locked. Back up sensor is not audible. It is at dealership. I purchased new and had this issue from the beginning. Dealer is unable to replicate.
The radio and the gps freezes up. Will not cut off even when you cut the car off and open the doors. Will not cut off at all. Reported it and the kept the car at the shop for a month and a half and said they couldn't find anything wrong with it and it never done it when the tested it. The back door would unlock and pop open by itself while going down the road.
Internal driver side door handle spontaneously stopped working after I arrived home from work. Vehicle was parked in my parking spot, engine just turned off. Looked up past recalls, and 2015 model had similar issue with recall initiated.
The contact owns a 2018 Jeep Renegade. The contact stated while reversing from a parking spot, the vehicle started to stall. The contact stated that a message stating shift to park was displayed on the instrument panel. The contact shifted to park and turned off the ignition. The contact stated that after re-starting the vehicle, she drove to her destination. The vehicle was taken to desert 215 superstore (8030 rafael rivera way, las vegas, nv 89113; (888) 215-7111) however, the mechanic was unable to duplicate the failure. The contact stated that the failure recurred severn times. The vehicle was taken back to the same dealer however, the mechanic did not experience the failure while test driving the vehicle. The contact stated that the vehicle was picked however, after activating the air conditioner the contact smelled fumes inside the cabin of the vehicle. The vehicle was not repaired. The manufacturer had been informed of failure. The failure mileage was approximately 24,000.
The 12V lighter socket gave my daughter an electrical shock when she tried to plug her charger into it and stopped working. The vehicle was on and in park when it happened.
Engine stall when oil is low and power steering went out without a warn. There is no oil low warn or engine warn. None of the light come on for oil change or oil pressure. It almost cause me wreck the Jeep cuz no control when it shut down. Took to the dealership to found out there is no oil in engine which faithful change oil at dealership. No dash warn, I almost rear end cuz it sudden shut down. When I turn the sharp I can feel beep beep going off.
2.4 engine would cause stall not safety shut down without a warn that the oil is low. There is no warn on oil being low which lead to stall and shut down while driving that can cause wreck. The engine shut down without warn to discover need replace engine due no oil even I had the oil regular faithful change all time at the same dealership.
A D V E R T I S E M E N T S
- Conroe, TX, USA