This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Radio screen had lines going up and down, goes black while driving, car play disconnects, backup camera won-??t work with lines going across screen or screen being black,
The automobile will shut off during driving. On three separate occasions while driving the automobile has lost all drivability. The first occasion I was leaving work (01/02/2025) and as I went to accelerate on to the road from a dead stop, the engine shut off. I had to place the car back in park and depress the brake to start the engine again (by depressing the start engine button). The second occasion happened as I was entering the expressway (01/07/2025). I was turning off the main road onto the onramp of the expressway when the engine shut off again. This time I was accelerating up to around 40 mph when the engine shut off. Luckily, I was able to coast to a stop in the emergency lane. The steering locked up due to the engine shut down so I was not able to restart the car until putting it back in park to start the whole start sequence. The third occasion happened today (01/16/2025) as I was leaving school. I was leaving the parking lot when I went to accelerate from a stop the engine shut off again.
The touch screen has been an issue It does not come on. It his controls the heated steering wheel and cannot be shut off which then over eats and makes it impossible to touch. The screen controls the heated seats and the heat in general.
My Jeep has incredibly high oil consumption. I am putting a quart of oil in every two weeks even after an oil change. My car also stalls intermittently, it has even turned completely off on the freeway. The electrical in my car goes in and out and my display for my radio is completely blacked out.
- Folsom, CA, USA
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Interior navigation screen has stopped working which interferes with the back up camera & other important features of the vehicle. Nothing specific happened, just went black on half of the screen one day
Original U Connect system screen delamination! This is a big problem for many users on jeep models 2018! Because of this the system makes random calls from my contacts well I-??m driving! I am driving 30 miles a day on the highway and this is becoming a safety issue! Like me many people are waiting for a recall but nothing is coming since 2018!!! Very dangerous when I am driving with my GPS on and the radio calls people randomly and I have to hangs up on people every 5 seconds and then my contacts call me back and have to explain my situation! This is unacceptable! Please help us ??
My touchscreen is acting up and cannot use it for backup or any thing. This needs to be addressed as i need my backup camera to work as I back up when I park and is a requirement for my job.
My speedometer will change from MPH to KM on its own while i am driving. It will also keep changing back and forth making it a driver distraction. My dash screen is also going bad. I will definitely take it in for an inspection. I pulled into a rest area to assess what was going on with the electrical problem. There were not any warnings at all. It just happened so I have not informed anyone yet.
The uconnect screen for the instrument controls and back up camera is partially blank. Had the uconnect replaced 3 years ago under extended warranty. This is the 2nd uconnect to go bad.
The LED screen went out and I cannot access any of the controls. Someone tapped my screen when it was blacked out/not working and now my audio only comes out of the back left speaker and the bass is up so high I can barely listen to music. It needs replaced, this is a distracted driving hazard, I-??m shocked there is not a recall after seeing multiple message boards that it is an issue with many of these models. However not surprising since JEEP is cheap and I will never be purchasing one again.
Radio display screen stopped working. Black screen. Back-up camera rendered unusable. Upon further research, this appears to be a common and expensive issue for Jeep Renegades that should be looked into by Jeep.
My screen is not visible. Which doesnt allow me to use camera to reverse or backup with visibly seeing what behind through screen, which causes to be a hazard. Replacing will cause me tons of money that i dont have. Which mechanic stated there has been many jeeps that has had same problem.
Radio has backup that went black. Cost is $1,200-$2,000 to get the radio fix. The map feature doesn-??t work. Backup feature doesn-??t work. I can-??t adjust radio stations. I live in rural TN and need my radio to work for my protection. I live on social security. That would be my whole month paycheck. It should be covered.
The screen in the car has completely blacked out on me. Once in a blue moon it might come on but within 5 minutes it has lines running down the screen and eventually goes black. This leaves me without navigation leaving me to have to resort looking at my phone which is a much smaller screen. But the biggest thing is this leaves me without my backup camera. I have looked throughly online with so many other renegade owners having the same issue with no other resolution from dealerships other then complete replacement of the unit. Again I've seen 100s of forums or reddit post about this exact issue with 100s more people chiming in saying they have this exact issue.
in less than 50,000 miles my screen/radio unit that controls many features of the vehicle including heat/ac, rear camera view and radio/navigation tools, has stopped working completely. I'm seeing so many people having the same exact issue. Jeep would not help me with this issue without me paying a huge service fee to even confirm that it is broken.
UNKNOWN Running lights and blinkers. Continually replace bulbs and either burn out black or just stop working. Possible wiring /electrical issues" Dashboard computer works at random. Ongoing for about a year. Last 3 months the dashboard lightning bolt light flashes along with the service engine light. it will lose power to move forward while in motion and at times loses steering power as well. Speed doesn't seem to matter. Can be going 65 mph or 25 mph and happens at random. Usually flashing bolt light disappears after vehicle is turned off and restarted but service engine light remains on for a few days but then disappears after that. Vehicle has been brought in to be repaired and diagnosed several times at different locations but since the warning lights on the dash disappear, the scan device doesn't detect an issue. Ongoing malfunction is potentially dangerous and very frightening despite how fast the vehicle is moving. Not sure how to move forward with resolution when nobody seems to find what is wrong with it" Money continually spent on trying to diagnose without resolution is frustrating and not knowing details puts others at risk as well. No active RECALLS and have not found or any prior RECALLS that would explain. Light issues are inconvenient but mentioned in the chance they are a component of the source of bigger issues that may include electrical, powertrain, etc.... *Dashboard warning lights along with loss of driving power has happened on multiple different occasions. in ADDITIONAL DETAILS BELOW I will record most current episode.
The rear view camera was glitchy for a few years until finally becoming completely disabled due to the car play system malfunctioning. I have blind spots on each side of the back of my car that do not allow me to check for oncoming traffic when backing out. This also includes looking out for pedestrians. It has come to my attention that this may be a manufacturing issue as multiple clients have complained about similar issues.
Engine stall. The first time it happened I was going about 35 mph down the street and the car quit accelerating. Engine still running all the lights on did not notice any warning lights. Coasted into a parking lot. Turned off car and restarted and drove 1/2 block home. Read online to start car in auxiliary mode three or five times. Did that and did not have a problem. About 3 or so weeks later, it happened on the highway and almost caused a wreck. Very scary! I got to the side of the road 3 times. Restarted and barely would start driving and it would happen again. Had car towed to dealership and started claim with Jeep. They can not duplicate the problem and find no codes. Other issues: passenger car entry warning, head module? Or display will call people randomly, change radio stations and the reverse camera will come on while I'm driving, needs new struts ( only drive highway and in town ), uneven tire wear, auto windshield wipers does not work. Slow to shift out of first gear and jolts car when it shifts. Been at dealership for 3 weeks +
A D V E R T I S E M E N T S
- Hyde Park, NY, USA