This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Since I-??ve owned the car. When we go above 70 on highways with cruise control and a/c on the car will randomly turn off and the speedometer will say I am going 0 miles an hour. This has happened 5 times, everytime we go on vacation. And everytime the dealership states they can not mimic the symptoms. So it never gets fixed. Read about a power trans chip that-??s faulty. Should be my vehicle included in that problem.
The radio head unit (display monitor) has failed. I can not use backup camera, safety and security alerts. This problem is common across all Jeep renegades. No recall has been provided. These units cost $2,000 to replace at the dealer.
Fan inside stereo has stopped working causing stereo screen to overheat and go black. Screen is hot to touch. No back up camera visible or any other controls. Have taken it into Jeep to be looked at and all the do is confirm the issue. $2000 to replace!
The screen is not working half the time which controls heat, back up camera and basically everything! Have been online researching and this is happening to many people there needs to be a recall!
My 2018 Jeep renegade touchscreen began delaminating and is causing the touchscreen to malfunction, hitting many buttons and eventually just shutting off completely while driving. I live in Florida and the summer temperatures range from the 90s-mid hundreds and it is not safe to drive a vehicle where the electrical systems are erratic and shut off and then turn on again on their own.
- North Fort Myers, FL, USA
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the screen in the center console has been in the process of delaminating and has recently become un-usable. If turned on, the effect of delamination (separation of the glue between the LCD and digitizer) results in pushed buttons, unintentional phone calls, and unwanted setting changes. This is disruptive while driving and unsafe since the center console controls a number of functions inside the car.
The screen goes out when it-??s warm outside (80 degrees or more), which means I can-??t use the backup camera at all or easily see a map if I-??m traveling. This is an ongoing issue.
The vehicle has stopped running while driving. It turns off and the gas gauge will show E (there is a full tank) and the battery will die- it is brand new and it was tested when this happened. The codes are saying it-??s the PCM- it hasn-??t ran properly without a jump in months. And it will idol super high, over heat and scare everyone in the car. Had it towed and checked AGAIN. And everything was fine. (Note that the entire engine was replaced the year I got it by my dealership for the recall on the engine going through all oil in less than a month) I know I am not the only person who had had this issue with this specific vehicle. I-??m still paying on it!! I have children to Think about. And at 700+$ payment monthly I shouldn-??t have this issue. This vehicle has been nothing but trouble and the dealership gives me a hard time when I-??ve called for help with it. The warranty ran up that I paid extra for. Isn-??t that ironic.
There is a known problem (many online forums discuss this) with the 2018 Jeep renegade display system. The screen has issues that starts out with de-lamination and eventually escalates into the screen malfunctioning. This is extremely dangerous as the screen starts randomly selecting items. I.e. music stations start changing, gps is no longer available, heating settings change, and if CarPlay is used it starts making random calls. This is very distracting to the driver and is known issue with Jeep specific to the 2018 Jeep renegade model.
While driving car will lose power and low oil pressure message appears. Car dies and then shift gear vehicle must be stopped message appears. Then press break petal to start vehicle. When I press the start button it takes a second to get power and start again.
Infotainment system constantly cuts out and freezes at random times with any phone connected to it. It takes 5-10 minutes to restart and you are unable to access and vehicle settings or the radio/navigation
The contact owns a 2018 Jeep Renegade. The contact stated that the check engine light had initially appeared on the instrument panel as the dynamic steering torque service, Service ESC system, Service HiIl-Start and the Traction Control warning lights would all appeared on the instrument panel. The contact stated that while driving at various speeds, a hissing sound would emit from the brake pedal as the pedal became firm and difficult to depress. In addition, the contact also stated that the steering wheel was loose while both idle and when steered. The dealer was notified of the failure and an appointment was made to have it serviced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.
when going in reverse the camera on the screen is either blank with the words at the bottom or have a distorted video. When in idle fans will constantly run when fluids are good, engine will do a rough idle, shut off! but will start back
I was made aware that my car has a recall alert. It is a W20 recall, the PCM needs reprogrammed. I contacted Krebs Chrysler Dodge Jeep RAM and was told the first available appointment is on May 31, 2023. I requested a loaner car that I could use until the recall problem was resolved. I stated my car stalled twice on a major highway and that I was currently pulled over in a parking lot. My request for a loaner car was denied as was my request to be towed the 2.4 miles to Krebs Chrysler Dodge Jeep RAM without charge. I was informed that the reason behind these denials was that my car is -??drivable.-?? Driving this car as is puts me and the rest of the drivers on the road in extreme jeopardy, possibly even of a life threatening situation.
The contact owns a 2018 Jeep Renegade. The contact stated while opening the driver-??s side door water was leaking from underneath the door, causing electrical issue with the vehicle. The vehicle was taken to the dealer and the computer was replaced; however, the failure persisted. On another occasion, while starting the vehicle, the contact smelled an abnormal odor inside the vehicle. The vehicle was taken to the dealer but no cause for the issue was found. The contact also stated that the trunk would independently open. The vehicle was taken to the dealer and no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 1,300.
The rear tail light, backup light, and blinker have simultaneously quit working. After inspecting further, the connection from the electrical wiring has burned the ground connection on the rear lamp housing. The ground wire also looks to be burned.
Before the first oil change was due on my vehicle, the engine stalled. I took it to the nearest mechanic shop where I learned that all of the oil had been burned. I later learned that these models are notorious for this issue. My engine has stalled on me more times than I can count. Chrysler refuses to acknowledge the oil consumption problem after their 1500-1700 miles driven "tests". I have requested several times that they check oil levels between 2000-4000 miles driven as that is where the problem lies. They have ignored all requests. After sending emails to CEO's of mother companies and daughter companies, they are finally going to replace the long block on my engine. I have been fighting these issues for many years to no avail. They refuse to provide a loaner vehicle while this is being done. My car has stopped on me while driving. This is going to result is deaths if someone doesn't hold them accountable for a problem they are well aware of! This is not the only issue my vehicle has. There are several electrical issues as well.
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- Fort Collins, CO, USA