This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A few weeks after I first bought my new car (June 2018) after starting it, the radio would sometimes not come on or the volume control knob would not work. Then recently several months ago (April 2020) the 12V cigarette lighter in my car stopped working (car in park, just started). Turned car off, and then it would not start again. It seemed like all power was lost to the car. No lights would come on inside either. It just wouldn't do anything at all when trying to start it. The 15 fuse was replaced in the dash box, and it then started fine again. That lasted for a couple months. Then a few weeks ago now (8/8/20) my car wouldn't start in the driveway. Again, no power to it, no lights or anything. The same fuse was blown, so it was replaced again. My car still wouldn't start. I jumped it off with jumper cables, it started fine. I was driving for less than 20 minutes (8/12/20), someone motioned me to pull over because they smelled my car battery. Looked under the hood, and my battery was leaking. I then had to drive my car another 5-10 minutes to get it home. Made it home, and the car wouldn't start again. I had the battery replaced with a brand new one (8/17/20), and my car started fine again. As I mentioned, that was 2 weeks ago. Now today (9/2/20), I started my car, drove for about 5 minutes, then it just quit accelerating and wouldn't go over 20mph. I pulled over, the check engine light came on for the first time, turned the car off, and again it now won't start back up at all. The interior lights do still come on, but when I hit 'lock' on my key fob, the headlights and taillights flash weirdly on and off many times in a row. I bought this car brand new and have only had constant electrical and starting problems since the beginning.
The infotainment system is malfunctioning. It controls almost all functions in the car. While driving every setting it controls will randomly and suddenly switch to a different setting. You can not over ride it's random switching, even by turning it off. The dealer service manager has said the car is undriveable. If you did try to drive a large number of mechanical and electrical and software settings are switching as you drive. Image driving down here in 95/95 Florida (temperature and humidity) while the car is turning on the heat full blast and the seat heater full blast, resetting waypoints, and instructing the driver to turn somewhere and watch out for a upcoming collision. The only fix is to replace the infotainment system and there are no parts available for an estimated 3 month. This happens when the vehicle is stationary or moving on city streets and on the highway. I have spoken a dozen times to fca customer care, case 76973156. The keep switching case managers. Right now there is nobody assigned. The car has only about 5000 miles on it. I have not included an attached file because it looks like you can not accept a video. Apparently this is a common problem (as service guy says) and therefore there is a shortage of parts. Service manager said that this system affects almost all functions in the car to the point that often when there is a failure the car has to be towed in.
1) vehicle does not give audible when turn signal is on 2) vehicle does not give audible when safety belt is not clicked 3) vehicle intermittently will not respond to accelerator pedal and will begin to slow down, no matter if pedal pressed completely to the floor. Occurred while going up a bridge while on the I-295.
Two issues one. The electrical malfunctions and change his settings randomly. To. oil consumption is hazardous repeatedlyconsuming a quart of oil in just 200 miles. Various mechanics have stated this is a common problem in 2018 Jeep Renegade and requires manufacturer repair.
Started vehicle (after it sat all night) and all units were displayed in metric. Checked settings and us units were still selected. Had to select metric units, exit menu, enter menu and reselect us units. This has happened multiple times since 2018. Sometimes it happens after sitting all night, sometimes it happens while driving the vehicle. Dealership is aware, but cannot diagnose or fix problem. Last date of occurrence will be used.
- Decatur, TN, USA
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I bought the vehicle 3/6/2020 from the I-10 Dodge dealership in indio, ca. The car appeared to be working perfectly: No funny smells or noises, good acceleration and brakes, no warning lights on dash console or anything like that. Last Saturday (5/2/2020) I drove it to my friend's mobile home. I parked in the carport and turned the engine off. I went into the home and looked out the window about two minutes later. Smoke was pouring out of the engine compartment. I looked in vain for a hose or fire extinguisher, then called 911. At this point flames were shooting up from the engine, setting the carport and the side of the mobile home on fire. The fire department arrived and put out the fire. The vehicle was destroyed in the eight minutes from when I called 911 to when the firefighters put out the fire.
I purchased this vehicle March 2020 and was told that it was new ("a left over"). we thought it was used as a demo by sales. As soon as I got it the brakes started to grind. The salesperson told us after signing all paperwork that sometimes the emergency light comes on while driving. There is something with the rotors and ig burton in symnra, Delaware advised without proper repair it was safe to drive several times. Now without touching any controls the miles changed to km and the heating system changed as well. When traveling down the road we noted the brakes and with the mileage I saw it as soon as I started it up.
Bought my car brand new, after one month it started shutting off randomly. While driving on the highway the engine shut off completely. "shift gear to P appeared on my dash". I had to turn on and off multiple times before it would turn on again and occur over and over again. Got the car towed to the dealership who told me it was completely normal and that I should be checking my oil every time I get gas. Said all I needed was an oil change. Did not have any concern for the dangerous occurrence I was in on the highway.
It started four(4) months after I got the car brand new. I was driving home from work, I decided to take the back roads, I could not use my brakes. I took the car in to the dealership and the ECU had to be changed. A few months later my radio was recalled and that had to be changed. I've had a probably four(4) month battle with the day time running lights going off then coming back on out of nowhere. The first time the dtr went out the lightbulb was changed and the metal on the base of the lightbulb was melted off.( I do not have pictures of it the dealership took it when I showed them) I took it back to the dealership after the second time the light kept going on and off. They checked the vehicle and said the resistance was too high and they didn't know why. Therefore I had to wait on parts to change the wiring and sockets for the dtrs. It is a 2018 Jeep Renegade and I'm very tired of having to take my, not even, two(2) year old car to the dealership to get something electrical fixed every few months. I'm not sure of the date it all started so I approximated.
While letting off the gas to slow down to either a stop or around a curve; the car idles all the way down and dies, the dashboard flashes a message saying 'vehicle must be in park to switch gears'. when I place the vehicle in park it then tells me to push the brake and the start button; when I do the car 'whines' and acts like it's having a hard time starting back up; when it does finally turn over it idles high until I put the car in gear making it jump.
The backup camera screen was stuck on the viewing screen on the dash. I shifted the car in park and was driving and it was just a frozen view from the rear camera. I could not operate the radio or any other equipment. I pulled into a parking space a few minutes later and shut the car off. I restarted the car a few minutes later and the screen was black, I could not operate the radio or any other equipment controlled by the panel. I called the dealer who said I should bring it in the next day. I took it home and parked it. A few hours later I started it and everything was back to normal. I was told no problems were found.
While driving my Jeep Renegade has a hesitation when I take off it started doing this this week I bought this car this year with 72 miles already having to replace the breaks which of course should last me at leae a year
The contact owns a 2018 Jeep Renegade. The contact stated that the oil in the vehicle only lasted 200 miles. While driving, the vehicle shook, lost electrical power, and stalled. The contact powered off the engine and restarted the vehicle. When the vehicle was restarted, a grinding noise occurred. In addition, the instrument panel indicated to "step on brake, press the start button". the contact did as instructed and the vehicle was able to drive normally; however, the failure recurred numerous times. Furthermore, when the vehicle was turned off, the radio remained on intermittently. The vehicle was taken to motor world Chrysler Dodge Jeep Ram (150 motorworld dr, wilkes-barre, pa 18702, (888) 459-2493) and was informed that an oil change and oil consumption test were needed. The oil was changed. The dealer could not locate a failure with the radio. The manufacturer was made aware of the failures and provided case number: 71429369. The failure mileage was approximately 29,000.
Every few weeks the system switches to metric and then have to reset back to american standard. It also changes the heater and air conditioning settings to come on at maxed out temp and the highest setting on the blower. Already had it in to the dealer once and there fixed worked for a week or two then right back to the problems. This happens when you first start the vehicle.
I bought my Jeep in 2018, 3 months after having it, I had to replace the front passenger bulb and it worked fine. Now, a year later same problem and I took it to the dealership and they told me the bulb was fine and moved some wires and it was fine. Now it is still not working
The contact owns a 2018 Jeep Renegade. The contact stated that the forward collision warning sensor was defective and the adaptive cruise control did not operate when the sensor warning indicator illuminated. The contact took the vehicle to sheboygan Chrysler center (2701 Washington ave, sheboygan, wi 53081, (920) 459-6020) where the contact was informed that they would need a special tool to align the radar camera and repair the vehicle. The contact was referred to the manufacturer for assistance. The manufacturer provided case number: 59686676 and referred the contact to schmit bros Chrysler Dodge Jeep Ram (905 E green bay ave, saukville, wi 53080, (262) 284-3100). The dealer also did not have the proper tool. The contact's son took the vehicle to wolfchase Chrysler Dodge Jeep Ram (8170 us-64, bartlett, tn 38133, (901) 373-3030) where he was misinformed by the manufacturer again about the dealer having the tool for the alignment. The manufacturer provided case number: 4749461. The vehicle had not been repaired. The failure mileage was 5,200.
Windshield wiper fluid leaking and is now leaking throughout the car.. it is leaking around the electrical wires in the front drivers side of the car under the carpet. Audio light on in car and also a lot of electrical problems on drivers side door
Since 21000 miles (first instence) we have had issues with the car shutting off, and losing all power to the gas and break, almost causing a wreck. I was turning left and the engine sputrered, then as the wheel straightened up it completely lousy all gas, and break function as if it was not idling. About every 3-4 weeks after it would stall, but not lose complete control. We started to notice it was using excessive amounts of oil, after acknowledging first couple issues. We are currently having it looked at, as the electrical components would not allow us to start the engine at all, we are currently at 30,000 miles. Car is 1.5 years old, problems arose 5 months ago.
While accelerating the vehicle staled. I was scary I bought my Jeep and it only has 8000 miles on it. I put the car in park then drive it did not move. I pushed off the road. Turned the engine off then restarted it, and it drove fine. I am still nervous driving my Renegade, it may happen again.
At 19700 miles I was driving home (50 miles) in the middle of a busy road my engine stalled and then completely stopped in the middle of the road. Causing the vehicle behind me to slam on their brakes to avoid from hitting me. I was not far from home and was able to get it to start up after putting it in park. I went less then 3 miles and the engine stalled again in the middle of a busy highway. Right before it stalled the drive light flashed a few times before cutting off. I put it in park put my hazard lights on and was able to get it started again and safely parked it. Took it to the dealer who had wonderful service department but I was a little upset when told it was probably a fluke. That there was nothing they could do after they could not get the vehicle to duplicate what it had previously done. I know this is probably standard but I'm sincerely concerned for my safety and what I can do if this happens again without the dealer being able to duplicate it.
A D V E R T I S E M E N T S
- Joshua, TX, USA