All in all, the 2012 Liberty actually excels off-road, but since 99% of drivers never take this thing off pavement, that becomes somewhat of a moot point. The Liberty suffers from the worst fuel economy in its class (16/22 MPG) and offers an uncomfortable ride with suspect braking ability.
10.0
really awful
Crashes / Fires:
2 / 8
Injuries / Deaths:
4 / 0
Average Mileage:
102,685 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Interior lights in dash flashed on and off, radio went off and came back on. Upon stopping for traffic light engine stalled, put car in park restarted car. This happened twice today(8-18-2016). Interior lights flashing on and off has happened 5 or 6 times in the last 3 or 4 days, stalling has only happened today.
The contact owns a 2012 Jeep Liberty. The contact received a notice for NHTSA campaign number: 13V282000 (air bags and electrical system). An appointment was scheduled and the dealer stated that the recall repair was completed; however, the contact felt otherwise. The contact had not experienced a failure until the vehicle was taken to the dealer for the recall repair. The air bag warning light illuminated shortly after the dealer's repair. One dealer indicated that the dtc flashed and the module was not replaced. A second dealer indicated that the air bag module was replaced. One of the dealers contacted the manufacturer to order the part and the contact was still awaiting the repair solution. The manufacturer was notified. The VIN and failure mileage were not available.
The contact owns a 2012 Jeep Liberty. While driving approximately 55 mph, the instrument panel illuminated and the gauges became inoperative. In addition, the windshield wipers, headlights, and turn signals illuminated intermittently. The dealer diagnosed that the wiring cluster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,000. The VIN was not available.
The contact owns a 2012 Jeep Liberty. While driving 55 mph, the air bag warning light illuminated. The vehicle was taken to a dealer where it was repaired per NHTSA campaign number: 13V282000 (air bags, electrical system). The technician re-flashed the tipm; however, the failure persisted. The vehicle was taken to multiple independent mechanics who diagnosed that the occupant restraint control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000. Updated 10/19/16
"takata recall" this vehicle is a saftey hazzard unsafe due to ABS notification system and causing brakes to drag and lock up. I purchased this vehicle at a so called 5 star Chrysler Jeep dealership and it was put on the lot with bad breaks that where metal to metal and a bad electrical system. I had to purchase new breaks which are being damaged due to ABS malfunction causing the hit an miss causing the breaks to over work against the rotar drag and lock up. I was coming home on hwy and had to apply my breaks the break light came on and my breaks locked and I swerve off road to keep from rear ending another vehicle and shut off engine. This is a safety issue vehicle is unsafe and should not have been sold without breaks and electrical system being checked out.
- Vero Beach, FL, USA
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As I was driving all the lights on the dashboard start to flash, the vehicle stalls looses power radio turns off, I waited a few seconds change the gear to park turned off the ignition turned the car on and it drives ok. It has happened a few times as I am driving in the hwy very dangerous
Cluster light came on prior to having the recall for NHTSA campaign number: 13V282000 completed. I took in the Jeep to have the recall completed, but it did not solve the issue. I was informed that the occupant restraint module was defective, and not covered on the 2012 Jeep Liberty recall, only the 2011. The estimated price to replace the module is $580. I have seen multiple other reports from 2012 Jeep Liberty owners who are experiencing the same issue. I believe the recall should be expanded to include the 2012 model for module replacement, and not just reflash.
Starting two years ago, after a rain, when parked, upon locking my car either manually or with the key fob, the alarm goes off, interior lights illuminate and the dash states the gate is ajar. Repeatedly open and close the gate with no remedy. Have to leave car unlocked and usually the interior lights go off after a few hours. Related is the gate occasionally fails to unlock as well as unable to open the rear gate window. And the rear wiper continues to stay on after being turned off. All appear to be related to moisture somehow affecting the lift gate electrical system. Have taken to dealership three times, first two under warranty and dealer advised unable to find problem. Third time after warranty expired, advised they would need to replace seal at cost of $600. Declined repair.
Tamara recall locks stop working on remote key and inside on door panel 1 day later the window washer in the front stopped working. Took it to the dealer they informed me it is the tipm which will cost $1200 in doing more research there is a class action lawsuit for my vehicle on this part and Chrysler has not recalled it. It is very hazardous to drive with no windshield washer especially after it has snowed out
The contact owns a 2012 Jeep Liberty. The contact stated that the vehicle failed to start without warning. The vehicle was taken to the dealer, but the failure was unable to be determined. The vehicle was not repaired. The failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 59,000.
The contact owns a 2012 Jeep Liberty. The contact started the vehicle and the air bag warning indicator illuminated continuously. The vehicle was repaired under NHTSA campaign number: 13V282000 (air bags, electrical system) and the tipm was reprogrammed. The dealer confirmed that the occupant restraint control module was faulty however, refused to replace the part as mentioned in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000.
I locked my vehicle and the alarm started going off. Went out to see what the problem was and it shows gate on the dashboard. I checked the gate lift and it was secure. I locked it again. A few hours later the alarm went off again. I couldn't lock it anymore without the alarm going off. While driving I cannot have the dash lit up because all of the inside lights will be on as well. After reading another complaint I assume that it is probably the same issue he had and it is the latch. I just purchased this vehicle the 17th of September and my 90 day warrenty has expired as of 1 week ago so I am going to have to pay to have this repaired.
I bought this car in October 2015, with only 27,680 miles on it and I'm already experiencing issues with it. Last week the airbag light came on out of no where. When I took the car yesterday to get the recall fixed, the tech. Told me that the light stayed on and that it had nothing to do with a recall so it would not be covered. He also said that this was a module (not sure what that is) but if I wanted to fix it I would have to pay a deductible because it is not covered under warranty. My second issue is the driver's side window control buttons do not work properly, I literally have to pull really hard to get the window up. Now I know that from reading other complaints, this is a common issue in this car, I just don't want to experience a fire in the panel or any other malfunction. Is there something that can be done, I feel that I shouldn't have to pay out of pocket for manufacture issue that are not wear and tear.
The contact owns a 2012 Jeep Liberty. While driving at various speeds, the windshield wipers operated independently. The contact stated that the failure recurred daily. The contact also stated that the anti-theft system would alarm independently. The vehicle was taken to the dealer where the anti-theft system was disabled, but the technician could not diagnose what was causing the electrical failure. The manufacturer was made aware of the failure. The failure mileage was 50,000.
The "gate" light in my Jeep Liberty came on while driving and would not go off, even though everything was securely shut. As a result, I was unable to lock my vehicle because the alarm would sound. The interior lights also stayed on during this time, which was a hazard when driving at night as it directly affected my ability to see outside my car. I have done some research on this issue and do see that it appears to be a common problem which may be caused by faulty rubber trim around the rear hatch window. The rubber allows water to get in to the latch and eventually ruins it. I recently had the gate latch assembly replaced, which did resolve the issue, .
The contact owns a 2012 Jeep Liberty. The contact stated that while driving approximately 10 mph, the air bag warning light illuminated continuously. The contact received notification of NHTSA campaign number: 13V282000 (air bags, electrical system). The vehicle was serviced under the recall but the remedy failed to correct the failure. The contact was informed by the dealer that the occupant restraint control module needed to be replaced but that specific component was not covered under the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 45,133.
At around 40K miles the airbag light in the dash came on and would not turn off. When we took the car to get it inspected it failed inspection due to the airbag light and the mechanic told us we would have to take the car to the Jeep dealer to have them diagnose and fix the issue. We took the car to the dealer and they said the issue was the orc module and it would have to be replaced and it would cost $650. This part was recalled on the 2011 Jeep Liberty and I have read a lot of complaints online about this part on the 2012 Liberty. We have no choice in replacing this part or our car will not pass inspection and our only option is to take it to a Jeep dealer to replace.
The contact owns a 2012 Jeep Liberty. While driving 20-30 mph, the vehicle stalled. A few seconds after the failure, the engine made an abnormal noise and restarted independently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 44,169. MA 10/6 updated 3/28/2016
A D V E R T I S E M E N T S
- Woodbridge, VA, USA