All in all, the 2012 Liberty actually excels off-road, but since 99% of drivers never take this thing off pavement, that becomes somewhat of a moot point. The Liberty suffers from the worst fuel economy in its class (16/22 MPG) and offers an uncomfortable ride with suspect braking ability.
10.0
really awful
Crashes / Fires:
2 / 8
Injuries / Deaths:
4 / 0
Average Mileage:
102,685 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Doors will not lock, with either the button or fob, and automatic lights occasionally do not work. The mechanic said it was the totally integrated power module and would cost @ 1100 to replace. This is 2nd time it has to be replaced. @ 2-3 years ago the horn kept beeping and the tipm had to be replaced
The contact owns a 2012 Jeep Liberty. The contact stated that the heater box did not produce heat. The dealer was not contacted. The vehicle was taken to an independent mechanic where the technician replaced the heater box. The manufacturer was made aware of the failure and did not offer assistance. Additionally, the contact received notification of NHTSA campaign numbers: 13V282000 (electrical system, air bags) and 17V640000 (seats, air bags). The failure mileage was 85,000. Parts distribution disconnect.
Takata recall: Manufacturer numbert56 NHTSA recall number17V-640; took vehicle to hall Jeep autogroup: Not told parts unavailable for repair - found out only by reading the receipt after 3 hours at dealer. Vehicle only has 69,285 miles and suffering failures: Steering rack assembly: Not told my steering failed an inspection - power steering leak noted on receipt; repair estimate $1,600. I had been driving under normal conditions and found out inadvertently when I brought my vehicle to dealer for airbag recall. Heat blower abruptly stopped working: Power module determined to have shorted; repair estimate $235; normal driving conditions, suddenly stopped blowing heat
My airbag light came on and will not go out. The dealer checked it and said I need a new occupant restraint module. It is my understanding that this is a common complaint for these cars. Is there a recall that covers this problem?
On occasion the right side of the speedometer will not light up. Contacted Chrysler about this issue for assistance but said that it was too old (the Jeep didn't leave the dealership lot till 2013 so 4 year old) took it in and they said the dash is failing. They also stated that the light are integrated in to the bored. The Jeep only has 40,000 miles on the odometer and should not be failing so early. This happens while moving or sitting.this is a safety issue due to not being able to see the speed and they came out and said the the dash is failing and needs to be replaced. I will add that a new cluster just for the part is $400.
- Lambertville, MI, USA
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The contact owns a 2012 Jeep Liberty. Upon starting the vehicle, the air bag warning indicator illuminated. The vehicle was taken to dick hannah Dodge (3517 ne auto mall dr, vancouver, wa 98662 (360) 944-3276) where it was diagnosed with a defective orc module. The contact stated that the vehicle was serviced per NHTSA campaign number: 13V282000 (electrical system, air bags). The contact stated that the recall remedy stated that the dealer would flash the totally integrated power module (tipm) or replace the module. The contact stated that the dealer flashed the tipm; however, since the remedy failed, the manufacturer and dealer needed to replace the module per the recall remedy. The dealer stated that the manufacturer would only pay for flashing the tipm. The contact stated that the manufacturer was made aware of the failure and did not assist. The failure mileage was 105,000.
My Jeep has had trouble switching from defrost to vent or floor since I purchased it. Recently I have been unable to use the heat in my Jeep and it is very cold in the mornings. I have been advised it is the HVAC blend door actuator. I have read reviews online with a lot of people having the same issues and was also advised by a coworker that Jeep have a lot of recalls for problems such as this. I would like to report the issue in the event the Jeep could be recalled for this before I spend a large amount of money trying to have it repaired. The heat will not work at all, it does not matter if the vehicle is in motion or sitting in park. My passenger window will not roll down when being attempted from the passenger side. The driver has to roll the window down. My Jeep was in park and another vehicle backed into it, slightly bumping the front bumper of my Jeep. My Jeep was in park with no passengers inside but rolled backwards several feet. The Jeep was barely tapped therefore, considering it was in park, should not have rolled backwards that far. I travel with kids in my vehicle, this is frightening.
2012 Jeep Liberty occupant restraint controller 2 module has an internal failure and needs to be replaced to restore air bag functionality air bags will not deploy until fixed every other year Jeep had a recall for this except 2012 the air bag light is on in the dashboard at all times there was a recall to reprogram the tipm module but not to replace the orc module.
For the past few months I have had electric issues with my car; I.e power doors lock/unlock doesn't work at all, back windshield wiper doesn't work, windows will not roll up, and dimming/flickering of interior/exterior lights which are all due to a faulty tipm. Which I have been informed is a very expensive fix. As of today as I was driving with cruise control on my car had a mind of it's own and accelerated to a higher speed revving the car up to 4000 rpms on a flat straight road. I tried to turn off and cancel cruise control on the steering wheel with which did nothing. I then pressed the break several times and again nothing. After having a complete panic attack and trying everything I could to turn cruise off it eventual went off on it's own. I have been made aware but other individuals having similar electric problems all caused by a faulty tipm. This is a very dangerous issue and there needs to be a recall. Is it going to take someone dying for Chrysler to care?
2nd occurrence., lift gate light came on the instrument panel app 4 days ago, made sure door was closed. Light remain on. Then today, horn sounded while car was parked in my secured garage. I have contacted the dealership. They require a fee to put on dianostic machine. Then $200 for a lift gate sensor which they claim may not remedy the issue plus labor! I don't have money to waste on maybe's.
The contact owns a 2012 Jeep Liberty. While driving various speeds, warning lights on the instrument panel inadvertently illuminated and the instrument panel lighting dimmed. In addition, the vehicle failed to start. The vehicle was taken to the dealer where it was diagnosed that the multi-functional electrical system module failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 13V282000 (electrical system, air bags). The manufacturer was not made aware of the failure. The approximate failure mileage was 71,182. The VIN was not available.
The contact owns a 2012 Jeep Liberty. The contact stated that there was an abnormal noise coming from the sunroof. The contact stated that the sunroof would not connect to lock and that no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the sunroof needed to be replaced the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 43,692. Updated 06/08/17 the vehicle has been repaired. Updated 10/13/2017
Right after it hit 100000 thousand miles all of my 4 wheel drive and anti skid lights all came on and will not go off very upsetting do they rig the new cars with faulty equipment that breaks or something happens right after the warranty run out! the lights stay on! I hope someone can help determine what's wrong or have a recall so I can get it fixed
I have had many problems with this vehicle. Apx 50K miles the water pump blew. Had it replaced - then apx 75K miles I experienced jump starts - took it to the dealer who was only doing oil changes that day. Took it to aaa repair center - they did a pressure test - found nothing wrong. Experienced the jump again - took it to a Firestone mechanic who did a pressure test and "found nothing wrong". the Jeep would not start on thanksgiving - had it towed to the aaa center where I explained what had happened. They discovered that the head had blown and was now warped & camshaft broken at considerable cost, they fixed it, but now I have a P0340 code (camshaft sensor). I let the vehicle sit overnight. It seemed to start fine. After 40 miles of highway driving the oil light came on briefly, before shutting off.
The contact owns a 2012 Jeep Liberty. While driving various speeds, the air bag warning indicator remained illuminated. The vehicle was taken to the dealer where it was repaired per NHTSA campaign number: 13V282000 (air bags, electrical system); however, the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 38,000. The VIN was not available.
The contact owns a 2012 Jeep Liberty. The contact stated that the locks, seat belts, and various electrical components became inoperable. The contact mentioned that the vehicle stalled several times. The vehicle was taken to a dealer where it was diagnosed that the totally integrated power module failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The VIN was not included in NHTSA campaign number: 13V282000 (electrical system, air bags). The manufacturer was notified of the failure. The failure mileage was approximately 54,000.
When problem starts wipers go on dash lights come on dash gauges do not work no speedometer ac defroster heater do not work brakes do not work right headlights go out no blinkers no lights on inside of car car says no bus where the gear selecter is dash they have replaced the tpn 3 times and the wiring cluster 4 times they brought in specialist from detroit to work on this car and can not figure out what is making this car do this they keep saying it is the tpn or the wiring cluster after replacing several times it still doing the same things
The airbag warning light appeared on the dash and remained lit while driving. The vehicle was taken to a Chrysler Jeep Dodge dealer where the N38 recall to repair the active head restraints was completed. After which the airbag warning light remained lit. After diagnosing the problem, it was determined that the occupant restraint control module needed to be replaced. The vehicle is out of warranty and there is no current recall on the orc module however, this is a safety issue which should be covered by the manufacturer. Fca usa llc was contacted regarding the issue and reported that unless the vehicle was under a third party service contract, Chrysler could provide no coverage on this safety matter. In addition to the two most recent safety issues (the N38 recall and the orc module), this vehicle also had an additional safety problem in March 2014. While driving on the highway, the vehicle completely shut off. After towing the vehicle to a Chrysler Jeep dealer it was determined that the PCM (the cars computer) had gone bad and needed to be replaced. Although the car was under warranty at the time, this was still an additional safety issue. This car was purchased new from a certified Chrysler Jeep dealer and has had no major accidents or water damage and has been well kept with regular scheduled maintenance.
A D V E R T I S E M E N T S
- Lyndhurst, NJ, USA