All in all, the 2012 Liberty actually excels off-road, but since 99% of drivers never take this thing off pavement, that becomes somewhat of a moot point. The Liberty suffers from the worst fuel economy in its class (16/22 MPG) and offers an uncomfortable ride with suspect braking ability.
10.0
really awful
Crashes / Fires:
2 / 8
Injuries / Deaths:
4 / 0
Average Mileage:
102,685 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Jeep Liberty. The contact stated that the rear gate light remained illuminated and the alarm sounded when the vehicle was locked. The contact had to leave the doors unlocked in order to enter the vehicle. The contact had not taken the vehicle to the dealer, but was informed by a mechanic that it seemed like the totally integrated power module failed. The vehicle was not repaired. The failure mileage was 61,000.
My air bag light has come on, and remains on, for no reason. No accidents, which could possibly cause any possible electrical malfunction. The air bag has not deployed. It appears to be an electrical malfunction. Also, the clock seems to run two minutes slow every month.
Nothing major yet..there is a problem with the tipm, my Jeep just went over 50,000 miles and now I have this that is out of warrenty.because this problem is out there and no recall for this defect and am going to be forced in trading in, I do not feel safe with all the sudden issues.Chrysler ignoring this problem, I will not by another Chrysler product.I have my grandchildren ride with me often and I am concerned. Thank-you.
On June 17, 2014 I went to fields Chrysler Jeep Dodge in sanford fl. Due to starting issues with my 2012 Jeep Liberty which I purchased on December 2012 upon arrival I entered the service lane and was greeted by a company employee. He said "someone will be with you shortly" not long after another employee said basically the same thing. I waited a while longer then another person who did not introduce himself (whom now I know as [xxx]). how can I help you" I state to him that my Jeep is having starting issues and without letting me finish he said you got no warranty it's a 2012 Jeep. I stated, ?sir this Jeep was purchased on 12/2012 and it doesn't matter the warranty goes from the manufactured date.? I continue to explain that the warranty says 12 month with an 18 month replacement then it's prorated. Then [xxx] looked into the truck and said you have too many miles in a rude and non-professional manner. I said can we look at the battery and look at the warranty. I released the latch and he opened the hood. [xxx] was standing in front of the Jeep and I was by the driver side I began to read the printed warranty on the battery. I began to notice liquid coming from under one of the caps. I said look at that not good. At that time [xxx] said let me handle this issue. I touched it and the top blew off exploding and spraying me in the eyes and in the face. I was rushed to another area of the shop where they began to flush my eyes. The first person that greeted me upon arrival he said I"M the person who first greeted you the medic cane and continued first aid while transporting me to the hospital in sanford then the emergency room operators took over. I received 2nd and 3rd degree burns on my face. My eyes are severely damaged my vision has been greatly decreased with dry eyes cloudy and vision which is hindering my night time driving. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2012 Jeep Liberty. Upon starting the vehicle, the air bag warning light illuminated. The vehicle was taken to the dealer. The technician diagnosed that the restraint control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was made aware of NHTSA campaign number: 13V282000 (air bags, electrical system); however, the VIN was not included. The failure mileage was unknown.
- Byron, GA, USA
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I noticed the light flashing on and off while driving into town, it was a cloudy day and the lights had come on automatically, it has happened several times since this and I am concerned about a short in the system which could cause a fire and do a lot of damage to vehicle or myself.
While driving my 2012 Jeep Liberty at about 10-15 mph, on two different occasions dashboard lights will suddenly appear and the vehicle automatically turns off in mid driving. No current recalls for this particular Jeep Liberty model. This is major issue safety issue and I have hopes that the issue will be properly addressed by Jeep.
My air bag light has come on, and remains on, for no reason. No accidents, large pot holes hit to cause any possible electrical malfunction. The air bag has not deployed. It appears to be an electrical malfunction.
While driving my 2012 Jeep Liberty at about 30-40 mph, on three different occasions thus far, all dashboard lights suddenly appear and the vehicle automatically turns off in mid driving. No current recalls for this particular Jeep Liberty model. This is major issue safety issue and I have hopes that the issue will be properly addressed by Jeep.
Vehicle was parked and turned off. Car alarm sounded due to loud vibration noise nearby. When went out to car to reset, the dash light indicated rear gate lift open. Checked gate and it was securely latched, as was the window. Reset alarm and went back inside. I was notified again that alarm was sounding and had to turn the alarm off completely. Kept getting warning that gate lift was open which it was not. Interior dome light kept coming on. Started car and shut it off after several minutes..gate lift indicator still showing up. Finally gave up and ignored it after having opened and shut gate and separate window latches several times. The light finally went out after several hours...neither the gate or the window were ever found to not have been secure.
Driver's side lock flutters up and down rapidly every time the car locks even when the engine is running. Makes a loud and startling noise that is dangerous when driving. Sometimes the door gets stuck from the inside because of the lock issue and the driver cannot exit the vehicle from that side.
We bought the 2012 Jeep Liberty last year and the airbag light came on randomly last week when I started it and hasn't turned off. I called the dealership and they said it would be $125 to diagnose the problem then more money to fix it. After researching online and not having the money to fix this issue I am afraid that the airbags might deploy while I am driving.
The contact owns a 2012 Jeep Liberty. The contact received a recall notification for NHTSA campaign number: 13V282000 (air bags, electrical system); however, the part needed to remedy the recall was unavailable. The VIN was unavailable. The manufacturer was aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 14V391000 (electrical). However, the parts needed to service the vehicle under the recall were unavailable. The dealer stated that the parts were available, but because of a waiting list the parts were arriving slowly. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns 2012 Jeep Liberty. The contact stated that the air bag light remained illuminated. The vehicle was included in NHTSA campaign number: 13V282000 (air bags, electrical system) however, the contact was informed by the manufacturer and dealer that the occupant restraint module would need replacing, which was not covered under the recall campaign. The manufacturer was notified of the issue. The approximate failure mileage was 38,000.
Submission from constituent re Chrysler recall notice. 2012 Jeep Liberty. The consumer received recall notice 13V282000. However, the dealer informed there were no such recall. Also, the consumer was having an issue with the vehicle not wanting to start, intermittently. In early June, the vehicle would not start. The dashboard lit up, but there was no noise, no clicking, nothing. He made several attempts, but it would not start. After the sixth try, it started. The dealer was unable to replicate the problem. The consumer stated it happened again, multiple times.
I was coming home from work, as I turned onto my exit there was a pop sound and then it started hissing and smoking. I slowed down and pulled over and got out of the vehicle. It started to smoke, caught on fire and burned totally up before my eyes. I have only had this vehicle for six (6) months.
October 2013 ceiling lights came on and would not go out. Headliner got hot enough that I thought it might catch on fire. In March of 2014 electrical problem. Headlights went out with only a reddish cast for lights. No heater fan, no radio no light inside doors lock on their own without car running (good way to lock keys in) after a couple of days everything went back to normal. Its like there is a dead short somewhere. And the eco system I don't believe is working. Gas mileage is atrocious.
It happened a few times but the last time she was turning at a light and when keys swung the ignition shut off causing her to lose power steering and she hit another vehicle. The ignition is very touchy - just by barely touching the keys it shuts off. I am afraid for my daughter's safety driving this vehicle.
A D V E R T I S E M E N T S
- Keyesville, NY, USA