This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear window fell down and does not stay up, used a device to keep from falling down, 1 week later the other one fell down. Took to repair shop and was told the regulator was bad on both windows and needs to be replaced along with the window also. The reason for this is because the regulators were redesigned and it will cost over $800 to repair and was told the problem could happen again. No old parts are available have to put in new parts. The consequences of not repairing are the window can come down and someone can get in your car, the other solution is to have it fixed so it cannot fall down until you get the money to replace it.
The contact owns a 2007 Jeep Liberty 4X4. The contact stated the driver side window regulator was replaced twice. The mechanic that performed the repairs advised that the regulators did not fit the windows correctly. The contact also had the rear passenger side window regulator replaced and most recently, the front passenger side window regulator failed. The first two regulators were replaced under warranty yet since the warranty had expired. The contact was constantly replacing the regulators at her expense. The VIN was not available. The failure and failure mileages were approximately 34,200.
Left rear window failure up or down; driver's side window still works but catches. It appears that someone didn't do their job in quality control in making the equipment that regulates the windows. Which makes one wonder if there aren't other parts not up to standard. Chrysler needs to replace at their cost.
2007 Jeep Liberty, the left rear window fell down. Now I check first anytime something goes wrong with my cars and sure enough, thousands of complaints for the same defect and no positive results for the consumer. Someone could have been riding in the back and now I am open to theft and weather damage.
Window regulators are no good we have 70,000 miles on our 2007 Jeep Liberty. We already had one replaced and now the back windows fail down and no way to get them up. We went today and got them fixed new regulators and new windows at a cost of $527. You cant get the old regulators because they have had so many problems with them.you have to buy the new ones and the new windows to fit them. There has been lots of complaints and I think it should be a recall on them.they are a piece of junk.we hardly ever used our back windows cause if you let them down going down the road the vibration is not bearable. We will never purchase another Jeep ever. We also was sitting in the car one day and the back passenger window exploded, we called the police cause we thought we had been shot at but we found out it was pressure from the window regulator lucky our insurance paid for that cause the dealer would not.
- Hartsville, TN, USA
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The contact owns a 2007 Jeep Liberty. The contact stated that the driver side window fell into the door panel unexpectedly. The vehicle was taken to a local repair facility where the window regulator assembly and the glass were replaced. The contact stated he was able to locate numerous complaints online regarding the failure yet there were no recalls. The failure mileage was 46,040.
2007 Jeep Liberty. The window regulators break and windows fall down and can't be raised. It appears the regulators need to be replaced at a cost of $500 per window.
My complaint relates to my 2007 Jeep Liberty. I am having problems with the power windows. This has happened on 3 different windows since I bought the car new almost 3 news ago. The power windows fail to work and the window drops down into the door.
For the fourth time the power window regulators on my 2007 Jeep Liberty have broken one by one, the vehicle's warranty has expired and Jeep will not take responsibility for this defect. During warranty period all regulators were replaced one by one and now my passenger front window is broken again and I can hear the other windows that are about ready to give in again.
Electric windows don't work. One day it worked they next day it didn't. there was no event to cause this. I have 2 windows that do not work, passenger side front window and driver side rear window. After checking on line I discovered that this was a problem that is occurring with a lot of people and that Chrysler Jeep is aware of the problems.
2007 Jeep Liberty two-wheeled drive. Left rear electric window had to be replaced when window regulator failed on May 20, 2010, with only 29,794 miles on the car. Window went down into left rear door, behind driver, and became totally inoperable. Dealer-shaver automotive group in thousand oaks, ca, changed regulator and glass and charged us an exorbitant $482.60. Did not even honor discount coupon for $50 off of service. Point is, that this seems to be a known defect based on the amount of complaints, and Chrysler should pay for it. In addition the replacement regulators should be different or be redesigned to be more robust, because it makes no sense to replace with the same regulators that might eventually fail again, as seems to be the case with other complainants who have experienced multiple failures with the same or different windows.
We bought our 2007 Jeep Liberty limited in November 2007, in the first 6 months we took it to the dealer to have the windows fixed 3 times as they kept falling off the tracks. First it was the passenger front window, second was the drivers window, and the third time was both rear windows. On all 3 occasions we took the vehicle in for servicing of the windows, the window motors were replaced and the tracks were either cleaned or replaced. I notified Jeep of the troubles I was having with the windows regardless of the repairs already done and was advised that there was no recall on such issues as it did not impose a safety threat. On one such incident when one of the rear passenger windows fell off it's track, my 3 month old son was sitting in his car seat next to the window, normally this may not have imposed any safety threat to him except that we happened to be traveling at a time when there was a huge extremely windy monsoon storm in process...I beg to differ that this did not impose a possibly extremely dangerous safety situation for my 3 month old baby as he was pelted by heavy rain and wind until I could reach a destination to get him to safety. Jeep needs to take ownership and accountability for their poor workmanship and design of the window structures in Jeep Liberty and any other Jeep vehicles that have this same issue!
I have now had 3 of my windows fall down into the doors resulting in extremely costly repairs in my 2007 Jeep Liberty. Upon reading many other complaints I see Chrysler is quite aware of this problem. It is very scary when driving down the road and it happens. I am very thankful this did not cause a severe mishap, but the potential is there.
2007 Jeep Liberty window just falls into the door frame. Have had 2 regulators fixed under warranty now a third one just broke. Vehicle only has 31,000 miles on it. The dealer advised it would cost $520 to repair it. Apparently, this has been an ongoing problem and it should be recalled.
My window regulator keeps breaking allowing my windows to fall into the door frame. I will be driving down the road and hear a load noise and look and see that one of my windows has fallen again. My young son likes to stick his hand out the window when it falls and it worries me that his hand could hit something outside the vehicle. This has happened to my car 3 times and the dealer told me that it wasn't a safety issue. I think when I am having to look around and see where noises are coming from and having to monitor my son non stop so he doesn't put his hand out the window, I am definitely not focused on my driving. This is a fairly new car, no warranty, but the problem started under warranty, and continues. Now they want me to pay for something that was wrong from the manufacturer and something the manufacturer couldn't fix while it was under warranty.
The contact owns a 2007 Jeep Liberty. The contact stated that all of the windows on her vehicle failed at least once at different times. The windows fell into the door panel and she was unable to recover them. The vehicle was taken to the dealer regarding each failure and the dealer replaced the window regulator. The rear drivers side window recently failed and the dealer advised her to replace the rear window regulator. The vehicle was not repaired. The approximate failure mileage was 1,000 and the current mileage was 50,000.
3 of the 4 power windows on my 2007 Jeep Liberty have failed...once the windows fail the will not stay up. Had them fixed under warranty. The front driver window is failing again. This is a faulty part and should be recalled. I am considering if the proper agencies do not address this issue to seeking out and filing a class action lawsuit against Chrysler and all responsible parties for the lack of concern over a potentially serious safety issue.
The back drivers side window does not go up or down any longer. Thought it was just simply the window being off the track. After bringing it in to a local repair shop was told it is the window regulator that is the problem. After doing some simple online searches this is a major problem it appears with 2006 or later Jeep Liberty's. there are thousands that have had this issue, and the part is expensive. It also is very unsafe as if you leave a pet in the car, and the window just goes down by itself, that can be a major problem. A even bigger problem can be if you have a child in the car, and the window just goes down. Plus obviously if it rains/ snows, or theft with window being opened. Chrysler was made aware of this problem numerous times, and they do not issue a recall to fix. Now I have to spend $300 dollars out of pocket to have fixed, when there is a obvious defect. Im actually lucky from what I read as it is only my first time it happened, and in most cases it happens many more times over the lifetime of the vehicle.
The contact owns a 2007 Jeep Liberty 4X4. The contact stated she noticed the drivers side window was open without warrant. She was unable to shut the window and took the vehicle to the dealer. The dealer advised the window regulator had failed and would need to be replaced. The repairs were made however, the failure recurred an additional six times at least on each power window in the vehicle. The vehicle had been repaired at least six times for the window regulator. The failure mileage was 11,000 and the current mileage was 47,000. Updated 11/16/10.
Drivers side front window regulator broke on our 2007 Jeep Liberty and now the window will not stay up. This is a safety issue because the open window allows for inclement weather to enter the vehicle thus distracting the driver from the Focus of driving. This also presents vandalism and theft issues. The dealership wants $300+ to replace not just the part but the entire window assembly including glass, to say nothing of the labor costs. I have read in several places of hundreds of other people with the same problems and have come to the conclusion that there needs to be a recall of this component.
A D V E R T I S E M E N T S
- Bolingbrook, IL, USA