Window #2, this time it's the right rear passenger door. I have managed to keep the window up with two $.99 door stops because I don't have another $440.00 to fix this repair. It's bad enough that one was already fixed, now a second one. While I like my Jeep liberty, I am really having buyers remorse. If I would have bought a Honda, I know I would not be having this issue and having to complain anywhere possible to let people know how crappy american made cars can be. The wear and tear on my car is minimal since 95% of the time it's only me in the car. Therefore the passenger door is not opened and closed very often. I want this fixed by the manufacturer. If they ever want repeat business, then they better make a more reliable product.

Driver window failed and since it was near the end of winter and start of spring, I had to get it fixed so that my interior was not ruined due to rain. This car is only 3 years old and should not be having this kind of a issue. Especially since I am the only person in the vehicle 95% of the time. I don't have kids or other passengers getting in and out of my car on a regular basis, so the wear and tear is very minimal. I don't slam my doors, my father taught me right. This is not acceptable and now I know why I preferred Honda's. They don't break like this.

This is the 4th window (yes the other 3 have broken as well) that has broken spontaneously with no apparent cause. To make matters worse the windows don't stay up, the just fall straight down and you have to find a way to prop them up until you can definitively fix them. The first time this occurred about a year ago it was my drivers side rear window. The coil from the regulator shot into the door mechanism making it impossible to open the door. Nice! I am so sick of this problem. Of course it all occurred out of the warranty window and Chrysler doesn't seem to care that they used such crappy components for their windows.

Window fell into driverside rear door for no reason at all. Dealer was quite smug about it, telling me I would never have to replace that window again because they recognized a flaw in the earlier design and corrected it. Great, only this is a lease and I don't give a crap how long the window lasts after I give the crappy vehicle back in November! Charged me over $650 to repair. We phoned chrysler canada just wanting to complain about the jerk at the dealership, but they were quite sympathetic and reimbursed us for the entire amount.

This complaint log says I should report multiple problems separately, so I guess since ALL 4 OF MY WINDOWS ARE BROKEN (and some multiple times) I should submit 6 of these complaints!

We purchased our 2007 Jeep Liberty new in 2007. Not 6 months after we bought it one of the windows broke for the first time. They said they fixed it, then a year later - oh, broken again! They fixed it again, and a year or less later it broke for a third time! By this point we had moved to a different state, so this third time the window was taken to a different dealership. They assured me that the other dealership simply didn't use the best part for the job and that this time it would be fixed, for good. So, that was a year ago. IN THE LAST 2 MONTHS, THE OTHER THREE WINDOWS HAVE BROKEN! And not only that, 2 of those 3 have broken in the last 2 weeks!!!! Now, although Jeep ADMITS that it is a "KNOWN PROBLEM" they REFUSE to fix it!!!! WTF?!?!?! Seriously, I am supposed to pay $500 PER WINDOW to fix something that is a MALFUNCTION on THEIR product? NO F-ING WAY! Jeep should be ashamed, and out of business. I will NEVER buy another Jeep/Chrysler product again! Someone at Jeep better bet their @SS that they are going to pay to fix my windows! If the sales person would have said, "by the way, the windows on these cars tend to break and Jeep is not going to fix the problem for you" I NEVER WOULD HAVE BOUGHT THE F-ING CAR! Not only are they ADMITTING GUILT by saying it's a MALFUNCTION/FAULTY PART and a KNOWN PROBLEM - they are also not giving full disclosure about the vehicle for NOT telling me about the problem before I purchased. I swear to GOD I will find a lawyer who can start a class action suit. Although I am angry and not being "professional" or "politically correct", NO ONE can deny or disregard the facts that Jeep has admitted guilt to this problem and that they did not disclose vital information about their product prior to selling me the vehicle.

Also, anyone (Jeep) who thinks that a window is trivial is out of their minds! What about the lady who's dogs were at risk? What about me having an asthma attack in the car because my windows won't roll up and it's fire season in California? What about theft? What about interior damage from the windows being down? What about not being able to get the window open in an emergency and then dying in the car because of it? This is not only a HUGE annoyance, it is a health and safety issue!!!!

I currently own a 2007 Jeep Liberty. I purchased this car in 2009 with about 30,000 miles on it. After less than a year of owning the car my back driver's side window fell down and would no longer roll up or down. I pushed it up with my hand repeatedly for a few months then it started falling lower and lower. I took it to get a quote and was told I would have to buy a new window because they changed the regulator and that it would cost around $500.00. Not wanting to spend that kind of money at the time I told my husband to fix it however he could so that it wouldn't fall anymore. He ended up pushing the window all the way up with his hand then putting clear caulk all around the seams of the window on the inside of the car. This worked great window stays up just fine, of course I can't roll it down either!

Yesterday my driver's side window did the same thing fell and wouldn't roll up I could have cried! I had to drive home while holding my window so it wouldn't fall all the way into my door while going 70 on the highway. I really didn't want to caulk this one since it is the driver's side front window and I will kind of need to use it! I called another repair shop and received the same news it will need a new window and new regulator and will cost over $500.00.

My repair guy called Chrysler who confirmed that this is a well known problem that has a lot of people pissed off, yet nothing can be done? Well for now both of my windows on the driver's side are caulked shut (which is total BS) and lets hope I don't get pulled over by the police lol he/she will have to go to my passenger side how embarrassing! I shouldn't have to pay over a thousand dollars to fix the windows in my POS Jeep that I am still making payments on! I am pissed as Hell. I would love to hear if anyone replaced the window and received the "new and improved regulator" and if it has held up okay? I will try calling the number I found on one of the post to see about getting it fixed for free but I won't hold my breath. Until then I will make sure I let everyone know how piss poor Jeep treats their buyers and tell everyone not to buy a Jeep. :)

I HAVE A 07 LIBERTY. I HAD ALL WINDOWS REGULATORS DONE 3 TIMES IN 3 YEARS. BUT I JUST HEARD, CHRYSLER FINELY CAME UP WITH A NEW PART TO FIX THIS FOR THERE MAY BE A RECALL FINELY. A DEALER TOLD ME SOME JEEP DEALERS ARE DOING IT FOR FREE ON CHRYSLERS BILL. FOR THEY KNOW. THEY ARE TO GO BACK 05 IS WHAT I HEARD. NOW IF THIS IS TRUE, WE HEAR IN OCT, NOV ABOUT IT. NO JEEP DEALER SHOULD TELL YOU, THEY DONT HAVE TIME TO FIX IT AS IF YOUR DRIVING HOME FROM WORK AND IT FALLS. THEY MOSTLY HAVE TECH TO STAY LATE FOR PROBLEMS LIKE THIS. IF THEY DO REFUSE, FOR NO PART UNDERSTANDABLE.IF THEY HAVE PARTS, THEY NEED TO FIX IT., THEY CAN HELP YOU PUT PLASTIC OVER IT TILL PART COMES IN. TELL THEM YOULL COME BACK WITH A LAWER IF YOU LEAVE THE LOT AND (THEY HAVE A PART,) AND SOMEONE UNLOCKS THE DOOR OR JUMPS IN YOUR CAR, OR STEALS IT. ITS A SAFETY ISSUE THAT CHRYSLER NEEDS TO FIX NOW, WHY LET IT GO ON SO LONG MAKES NO SENCE. I LOVE MY LIBERTY. VERY GOOD GAS MILAGE NOTHING EVER WENT WRONG. JUST REGULATERS.

This is crazy.... I have a 2007 Jeep Liberty and it is once again in the shop for the window regulators... for the 7th time! 3 months ago, the dealership at Tucson Dodge told me he hadnt heard of any problems with this happening... well, low and behold, yesterday he said he has gotton many complaints. Chrysler in Dearborn Michigan reimbursed me for the first 5 and now I am waiting on a return call from them about the next 2.... I took my Jeep in yesterday because my rear driverside fell last friday. We asked them to check the other ones because the front passenger one vibrated when it was put up or down. He called me and informed me that the glass fell and I would have to pay $505.00 to have it fixed. He said he has to replace the glass because the "old regulators" are being replaced with new ones, and they dont fit the galss thats in them..... THIS IS MY FAULT???????

Believe me... this Jeep will be going up for sale ASAP and I will NEVER buy another Jeep as long as I live..... it has 37,000 miles on it and I am the only one that rides in it. It would be different if we had kids that slammed the doors but my back doors are never even opened..... I am really pissed......

I have never in my life had such problems with a car. I have a 2007 Jeep liberty and in the last two months have had to replace two windows due to faulty windows motors or so they say. I just don't understand why it is the consumer's responsibility to replace when it was to no fault of ours. If Jeep knew there was a problem with the cars shouldn't they have recalled them and replaced them. I will never buy another Jeep again and I will be sure to let everyone I know how the dealerships could care less about their customers.

I know every has put in their two cents about this, and here's my horror story. I bought my Jeep Liberty brand new in July of 07'. TWO WEEKS LATER my rear window fails. I had replaced it and I didn't mind so much since it was under warranty, but still hated the fact of my BRAND NEW car was already starting to deteriorate. About 2-3 months later... there goes my passenger window, 2-3 more months later the other rear window, 2-3 more months later... I'm sure you can see where I'm going with this. After having my car for 3 years now, I have brought it in to have the windows replaced more than 10 times!!!! I am not exaggerating one bit on this! This is, by far, the worst problem I have ever had to deal with on a car and I owned a Pontiac! Extended warranties don't cover pre-existing problems. Now I know they got this since health care was set up the same way, but even health care is changing the rules. But not Chrysler, oh no! They would much rather you go in 10+ times to spend YOUR money paying for the car they should have fixed the first time, plus parts & labor, plus the car payments you're already paying for! Why recall when the money to recall all the cars is more money than the deaths and lawsuits of people who have died/been injured from faulty parts? When I bought my first new car, I wish Jeep/Chrysler had mentioned all the BS they would be putting me through for the next 3+ years. With all the money I've spent taking my car in to get the windows fixed, I could have paid off my car! I will NEVER buy another Chrysler vehicle and am looking to get rid of my Jeep ASAP (that is after I go pick it up once again from the mechanic). I hope this changes the mind of someone wanting to buy a car through Chrysler. I just wish I was lucky enough to be informed!

I posted a complaint previously though I guess it hasn't been approved yet. I called the 1-800-247-9753 number people suggested on this site for Chrysler Customer Complaints. I was assigned a case number and my case manager called me back within 24hrs. They are authorizing the window regulator be replaced on the current broken window for free and reimbursing the $700 I have spent on past repairs. The case manager was friendly and helpful and I didn't have to argue about anything. She claims it's a known problem and the parts now being used for repairs have been redesigned to correct the defect (hence the need to replace the glass as well). We'll see how the new regulator holds up over time. But should I have further problems I'll have this 1-800 to call. Hope you all have equal success calling Chrysler to get this extremely frustrating window regulator issue resolved.

So glad I found this site. I hope some smart lawyer sees this as a perfect civil action lawsuit case. I have a 2007 Jeep Liberty I bought new off the lot in March of 07. First day the drivers window was sticking. Dealer said it need to be greased. After several trips back for greasing I gave up wasting my time there. Sept 07 rear driver's side window fell into the door. Guess what? It was the regulator. Replaced under warranty for free. Jan 07 while about to leave my car on the side of the road outside of Vail ski resort the passenger window fell into the door. Not only could I not lock up my car or stop the snow from getting, I had to drive 3 hours home on the expressway in below 0 weather without a window!! Cost of repair - $250. Dealer confirmed driver's window also broken and would cost more at $370 to fix. I couldn't afford both windows so waited.

May 2010 the drivers window fell into the door. Now the dealer says they are required to replace the glass too and it was $487 to fix. Why does perfectly good glass need to be replaced?? Aug 2010 rear passenger window broken a 2nd time!!! Called Chrysler to complain and said I want to be refunded for past repairs and be comped for all future regulator repairs. This is insane! Hundreds of complaints about the exact same thing and this is only from the people who found this website and know it's not a fluke with their car but a universal defect that Chrysler is losing one customer after another over. Bad time in the economy for car companies to piss off potentially loyal customers. Next vehicle.. Nissan Xterra! Bye bye Jeep.

I am really surprised at all the issues with this window issue...My left rear driver's side window went out about a year and a half after I got my Liberty...it is such a hassle to constantly manually push up your window with your hands to close it...I have never had it looked at because it started out as it falling just a little bit but now it falls about a foot each time I take it out anywhere...I finally got tired of it and stuck a screwdriver down beside the glass between it and the door and it is holding okay now...but there is a part of the window that looks like a large pipe cleaner that now interferes with the closing of the door...guess I will have to get it fixed and never use the door or window again from the sounds of all the complaints I have read..it is a shame that a window can be such an irritant....only relief is when winter comes and ice and snow freeze on window and basically hold it up....Jeep should pay or recall for known issue with windows..not many people today can replace window parts every year..I know I am one of those people....If you know this is issue then fix it!!!! I have owned Jeeps since 1998 and never an issue that was like a toothache such as this window!!

This is now the SECOND time this particular window has fallen, and the third time total for this Liberty. The first fix was under warranty, the second fix cost $100 after speaking to a Jeep rep. Not sure what's going to happen with this one as it happened on a Friday night so I have to wait until tomorrow morning to call. This is absolutely ridiculous!! This is the second Liberty I've owned, and it will be the last.

Update from Aug 13, 2010: Called Jeep first thing Monday morning, spoke to a helpful rep. She had all the info in front of her, showing this as the third occurrence with this Jeep. She told me that I'd hear from Jeep in 24 hours as to their "decision." The next morning I got my phone call and was told that the repair cost would be fully covered, either by the dealer or by a reimbursement check sent to me. Took the Jeep in; the service guy did comment that they're used to seeing Jeeps with taped up windows--gee, then WHY hasn't there been a recall??? Anyway, they fixed the window, and I got a receipt for $0.00--sweet! I then got a message from Jeep the next morning wondering if I had taken the Liberty in to be serviced. A few hours later the dealer called, wondering if I had talked to someone at Jeep. Do these guys have ANY idea what they're doing?? If there was no communication I'd love to know who approved the free repair! Oh well. Hopefully this is the last window issue with this Jeep. Trading it in next year....for a Ford.

We have had our Jeep Liberty for 3 years now and while for the most part, it's run well (besides a fuel pump replacement) and now a (possible transmission issue), the quality of the vehicle sucks. Our window regulator on both the driver's back and front side have broken. It's just my husband and I so we only roll down the back window on the rare occasion that we have someone riding with us. I looked back one day last week to find it had slipped halfway down. By the time I could pull over it had fully fallen into the door!! Our driver's side window sticks - so we have to pull it up manually - but so far it doesn't fall down on it's own. We took the car to our local mechanic to have this looked at and he called Jeep to find out what to do about the broken parts where we were informed we had to replace the regulator AND glass. I was beyond furious! Our glass is perfectly fine, so I don't see how this should be our problem. 800 to fix two windows? Really!? We put in a request with the dealership to have it fixed free of charge or at the very least, a discounted rate - but haven't heard back yet. The back window is a safety AND security risk - not to mention a huge inconvenience. I cannot believe this isn't a standard recall issue.

This is the fourth window that has failed on my 2007 Jeep Liberty. I purchased the car new and am very careful with it. This time it is the driver rear window and I was just driving down the road and it fell. I am so exasperated with these window problems. The driver window has been repaired 3 times and each other window once. My dealership has been wonderful at getting me authorization to repair and me not having to pay for it but still a pain in the a__! Always happens at the worse times and so inconvenient to go to dealership all the time. I don't think 30 -40,000 miles and 3 years is long enough for these parts to break or wear out. This is my second Liberty and I had no problems with the first one. Guess Jeep thought a cheaper part would work, well, it doesn't. Need a recall bad on these. Stay tuned.

I have been reading the complaints of a large number of Jeep Liberty owners regarding the power window regulators failing. More specifically the plastic part that hold the window in the track.

My driver's side front window failed about 1 year ago and was fortunately covered under warranty. My left rear window failed yesterday my falling into the door frame while I was driving home from work. It is only my wife and I who are ever in the vehicle, so the back windows have probably only been rolled down 5 or 6 times during the life of the vehicle, so it's hardly a wear and tear issue.

My extended warranty was up 9,000kms ago so of course the dealership is unwilling to do anything for me. I have called Chrysler Canada who happily took my complaint, but also refused to do anything for me. I have read on these forums that some US owners have had success after calling Chrysler. I was wondering if any Canadian users have had any luck with complaints made regarding this problem.

I'm pretty handy so I will likely replace the regulator myself or purchase the repair kit others have mentioned here, but it is very frustrating that Chrysler/Jeep are getting away with stiffing their customers on this issue.

Bought my daughter a NEW 2007 Jeep Liberty in Dec 07. This faulty window regulators in the back windows has broke FIVE times in 2.5 yrs. My service adviser told me the problem occurs in Jeep Liberty 2004-2007 & they were just told to fix them. Four times I didn't have to pay but 1 time I paid $50 co=pay but unsure why I needed to pay! He told me that Jeep doesn't look at it as a safety issue & said that is why they haven't recalled them. I told him that living in the desert in 11 degrees is most definitely a safety issue! I will NEVER buy another Jeep product! and I will probably get rid of this one too!