About a year ago, our driver's side rear window regulator went out and a Jeep dealer replaced it with a charge to us of $50 (our extended warranty deductible). This past weekend, the passenger side window rolled down but will not roll up. Turns out it was the regulator again. This time, our extended warranty still covers the parts and labor but not the glass. So it will cost $230 out of pocket. After some research online, I discovered that is is an ongoing problem with Jeep Libertys. Its ridiculous that this is such a widespread problem and Jeep/Chrysler has not done anything about it. We called them today to file a complaint and they are supposedly getting back to us to let us know if there is anything they can do to help the cost.

I bought my 2007 jeep liberty about 6 months ago and it is my fav car I have ever owned until today. About 2 weeks ago the window quit working and just started falling down on its own and make a horrible noise when u try to roll it up. My husband spent a couple of hours last night looking at it and figured out it needed a regulator. So today I went to get one much to my suprise they told me the regulator is $155.00 but that is not all I have to also buy a new window. There is nothing wrong with the window that I have why should I be out the money to buy a new one. After a lot of research I have found that this is a common problem and Jeep is ripping people off because of it. I'm calling jeep today to see if they will take care of the problem if not I'm contacting a layer and I have a feeling I won't have a hard time finding people to back me up!!! I refuse to get screwed by a company that makes more money in a day then I do in a month!

We have a small car rental company -- For SUV's we use the Jeep Liberty's -- We own approx. 16 Jeep Liberty's -- We have 10 Jeep Liberty's that we have had to replace 1 or more window regulators in each one. We have one that we have replaced regulators for all 4 windows. I really cannot believe that there has never been a recall on these windows. I've never seen such a mess. Repairs average $480 for each window. For our SUV Fleet we are looking into replacing the Jeep Liberty's with KIA's. It's has just been too expensive to maintain the Jeep Liberty's. If there is anyone with Jeep reading this -- We want to keep the Jeep's but without some warranty or recall help on these windows we aren't going to be able to afford it. Thanks for giving us a chance to voice our problems!

This is the second time that this has happened to me the first time was about 4 months ago when it was pouring down rain it just decided to fall down in between the door (passenger rear), with my 10 month old sitting there. And then yesterday the front Passenger window fell. It happened sometime between 12 noon and 4:30 pm while I was at work. It is freezing cold outside and a pain in the ass to go outside to go home and realize hey where in the hell is my window. I took it up to the dealership where I purchased the car and the tech went outside put two fingers in between where the window rolls up came back in and said that it was the regulator. So now I am driving around with no damn window. I called Chrysler Motors 800-992-1997 and they said that they will see what they can do to offset the price. So anyone that has this problem needs to call them and see if they can help you out as well. They helped with the first one and I only had to pay $211. Let me know if they help you out I would be interested to know, it might take them a day to get back with you but if it helps with the cost in these ruff times I would say it is worth it. I do know that I will never purchase another Jeep again. I speaking to a few of the Jeep dealerships in my area they said that this is an ongoing problem, 1 dealership also told me that there use to be a recall on this problem but they took it away. Well damn it is still a problem the Chrysler company that makes the Jeep Liberty needs to fix these at no cost to the buyer. If I would have know that this was going to be a problem I would have never purchased the vehicle.

This is the LAST STRAW! I may never buy an American car again, after this. This is the 3rd window that has broken, and my car is still fairly new. I haven't had my Liberty 3 years yet, and already 3 windows have broken. The economy sucks, and they want us to buy American, but they can't build the cars right the 1st time. This time I got an estimate of what it costs to fix the window... $613 - window motor, regulator (which is an updated model causing me to have to also replace the window), and the window. If this part has been updated because Jeep screwed up the first time, why is it we are responsible in paying for their mistakes? I AM TOTALLY ANGRY! And may NEVER buy American again. I would LOVE to trade this car in for a brand new, wont give me any problems for more than a few years, car!!!!!!

Signed,

ANGRY NEWER CAR OWNER

Just got off the phone with Jeep, I need new regulators on both rear windows. Funny...when I took the Jeep into Naperville, IL Jeep they told me it was tight weather stripping...they knew the whole time! Now I need to shell out 450.00 for each side. Only a matter of time for my front windows. Previously I owned a 98 VW beetle and the same thing happened. After thousands of dollars in window replacement they reimbursed me...don't kid yourself, I will be asking for Jeep to do the same. Hey Jeep! - Recall this window regulator - do the right thing!

One week after I bought my jeep the back passenger window was rolling up very slowly. I took it to the dealership and this is when I was informed there was a manufacture defect in Jeep Liberty windows and they would not be covering the cost. 2 weeks later the window just fell down. 1 week after that a second window fell down when I learned that it was 450.00 per window to get it fixed I about died. I had my friend rig them to stay up. 3 months later the 3rd window fell down. I know have a brand new car (to me) that has only one slightly working window. ugh

Both of my back side windows have gone out/down, went off track within the last couple of months. I finally took it down to the dealership that I still have a warranty with and they basically said some thing about the windows being to heavy for the regulator & that they could replace the regulator, BUT I would have to buy new windows for both sides because my warranty wouldn't cover it. So I began checking this problem on line only to find out there are many people with this same problem. Why isn't there an investigation going on about this problem. Why do we have to pay out of pocket for this malfunction, that is obviously the manufactures fault. If I get this fix I'm sending them my bill.

Ok, this is the second time the rear passenger window regulator broke causing the window to be stuck in the open position. This time I'm going to see what is causing the problem (probably just a cheap bolt Chrysler doesn't want to pay the extra $.10 for) and fix it myself. I'm sure I can do a much better job that than the Dealership who will probably want to replace all for doors and the rear wheel. Duh?? I think ALL Jeep Liberty Owners should Unite and tape a Roll of Duct Tape on the front of their Hoods which could be the National Hood Ordament for Chrysler. Then when we pass each other on the roads we won't need to Wave, just point to our Hood Ordament and Nod saying "yeah, I know what you mean brother".

Ps. Does anyone know when Chysler will finally sell out to Korea and start making our cars in China?? I wonder if they will stamp Made in China on the bottom of the cars like they do with all of our toys?? Maybe repaint them with Lead Paint again so our kids have something to chew on while on Vacation??

Update from Nov 6, 2009: Ok, perhaps I was a little sarcastic in my first posting. It was just that I had to take time off from work to get our window fixed, yet again. This time the Dealer said they replaced the Regulator (with a new Metal gear, instead of the plastic one that keeps breaking causing the problem) and the window Run and a new Designed Window. They Repaired it in less than an hour. The window looks new (or the Mechanic is really talented with Windex) and works just fine Now. I've already scheduled time off from work every 6months for the next 3 years for the other 3 Windows and I've already purchased 6 rolls of Duct Tape, just in case my orginal Hood Ornament Idea catches on and there becomes a world wide shortage of Duct Tape due to Chrysler Window Problems. Actually, I heard rumor that the Engineers that designed the Jeep Windows, were actually a Pack of Dogs, maybe that has something to do with the windows getting stuck in the Down Position all the time??? Just a rumor from my Miniature Schnauzer.

Update from Jun 11, 2015: We took our Jeep across town to get the window regulator fixed. I got there early and sat in the break room, reading, watching TV and playing iPhone games. Around noon time, it was ready and no charge, because I kept pointing out the "Plastic" clip broke on the regulator. Finally they agreed and said Chrysler extended the warranty to 2017. But....they would not give me anything in writing. They said I need to contact "The Factory" for that kind of information. I asked if they used a METAL clip or another PLASTIC clip and they said, "Uh, whatever the Factory shipped us". Great!! I'm sure I'll be back battling the same issue again and again.

Ok, I will ave to post more complaints, but this is the 7th window to fail. You may be wondering 7, what... Well the drivers window has now failed three(3) times, the left rear two(2) times, the Right Rear two(2) time, and the front right has yet to fail(knock on wood). Currently I have 3 windows that are all taped up to hold them in place. The worst part was that I was about 500+ miles out of waranty, and they state that I cannot get this fixed under waranty. What a bunch of BS, it was replaced under waranty 2 times already, it should still be covered. I a pretty sure there are laws against this. So now they quoted me about $400 per window, leaving me about $1200 to fix my three(3) widows.

This needs to be recalled, as t is a severe saftey problem. The windows just drop out of nowhere, I was once driving 70mph down I5 and bam, scared the hell out of me. I can't wait until somebody gets killled rom one these falling down. Or the little kid that falls out the window. That way maybe somebody will wake up and fix this massive problem.

There is no question that this is a defective part, so why hasn't it been recalled yet and delt with. OOh I know, Chrysler has filed Chapter 11 and recieved funds from the government, so much for Obama's promise in the security of buying American Cars.

I m beyond pissed, as If i choose to spend $1200 to fix the windows, aother one will fail in 6 months time.

P.S. I never use my windows, I choose to keep them closed and use the A/C. also, when the windows break, they are never in use.

Ok, I will ave to post more complaints, but this is the 7th window to fail. You may be wondering 7, what... Well the drivers window has now failed three(3) times, the left rear two(2) times, the Right Rear two(2) time, and the front right has yet to fail(knock on wood). Currently I have 3 windows that are all taped up to hold them in place. The worst part was that I was about 500+ miles out of warranty, and they state that I cannot get this fixed under warranty. What a bunch of BS, it was replaced under waranty 2 times already, it should still be covered. I a pretty sure there are laws against this. So now they quoted me about $400 per window, leaving me about $1200 to fix my three(3) widows.

This needs to be recalled, as t is a severe safety problem. The windows just drop out of nowhere, I was once driving 70mph down I5 and bam, scared the hell out of me. I can't wait until somebody gets killed rom one these falling down. Or the little kid that falls out the window. That way maybe somebody will wake up and fix this massive problem.

There is no question that this is a defective part, so why hasn't it been recalled yet and delt with. OOh I know, Chrysler has filed Chapter 11 and received funds from the government, so much for Obama's promise in the security of buying American Cars.

I m beyond pissed, as If i choose to spend $1200 to fix the windows, another one will fail in 6 months time.

P.S. I never use my windows, I choose to keep them closed and use the A/C. also, when the windows break, they are never in use.

Ok, I will have to post more complaints, but this is the 7th window to fail. You may be wondering 7, what... Well the drivers window has now failed three(3) times, the left rear two(2) times, the Right Rear two(2) time, and the front right has yet to fail(knock on wood). Currently I have 3 windows that are all taped up to hold them in place. The worst part was that I was about 500+ miles out of warranty, and they state that I cannot get this fixed under warranty. What a bunch of BS, it was replaced under warranty 2 times already, it should still be covered. I a pretty sure there are laws against this. So now they quoted me about $400 per window, leaving me about $1200 to fix my three(3) windows.

This needs to be recalled, as t is a severe safety problem. The windows just drop out of nowhere, I was once driving 70mph down I5 and bam, scared the hell out of me. I can't wait until somebody gets killed from one these falling down. Or the little kid that falls out the window. That way maybe somebody will wake up and fix this massive problem.

There is no question that this is a defective part, so why hasn't it been recalled yet and dealt with. OOh I know, Chrysler has filed Chapter 11 and received funds from the government, so much for Obama's promise in the security of buying American Cars.

I'm beyond pissed, and if I choose to spend $1200 to fix the windows, another one will fail in 6 months time.

P.S. I never use my windows, I choose to keep them closed and use the A/C. also, when the windows break, they are never in use.

Okay, so my car is 2 years old, I was on my way to Virginia and driving down the Highway the back window just dropped and we couldn't get it to go back up, went to Busch Gardens had to tape it up so that we could at least prevent any weather damage, had it fixed under warranty, that was about a month and a half ago. Today driving to work drivers window did the same thing, warranty over now. My Brother works for Chrysler and can fix it at cost which is still $197, just waiting for the other 2 to break. I filed a complaint with safercar.gov, please can everyone else who has this problem do the same thing. This needs to be recalled what a crock of crap!!!!

Okay, so here we go again. Window stuck half way on my Liberty! This time it is one of the rear windows. I had the front window regulator replaced under warranty, but hey, now I have just over 37,000 miles on Libby and here goes another window. I almost NEVER use the rear windows, maybe total 10 times has this window been put down. Today I use the rear window and it breaks. My husband managed to press on it and get it to go up, but now as I drive it is slowly moving back down. This is going to cost me about $400 if I take it to a dealer. Why Oh Why didn't Chrysler Corp do a recall on this problem. I love my Jeep and there is just no excuse for this to happen.

Almost new Jeep Liberty - Front Drivers Window stuck in the down position and would not go up. Took it in to the dealer and it was fixed under warranty. I read that other jeep owners were having this problem continually, so I asked that all the regulators in the other windows please be replaced but they said they could only replace them when and if they broke. This was totally unlike the experience we had when my daughters VW Jetta had the same window problem. She had a window fall into the door and VW not only fixed it under a recall, but replaced all of the window regulators with a new part so it wouldn't happen again. This should have been a RECALL!!

i was in the process of moving a few weeks back and my window went down and made the motor running noise but wouldnt go back up.

i am a mechanic so i took it apart to see what the problem was, well it was the plastic piece that slides up and down in the track

looked like it just busted so i looked for parts and found this figured i would add my gripe as well. and there is a guy that rebuilds the entire thing on eBay name Gato500 a hundred bucks beats the 350 at dodge

anyways why isn't this a recall

and these jeep liberty's are a pos!!!