This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) and stated that the parts needed was unavailable to perform the repairs. The manufacturer was not notified of the failure. The contact had not experienced a failure.
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). However, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure.
The contact owns a 2004 Jeep Liberty. The contact received a notification for recall NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I received a recall notice from the NHTSA at the beginning of this year, 2014. The recall number is 13V-252. I contacted the Chrysler dealership that we bought the car at in gresham, Oregon, and they said that they did not have the parts to complete the recall. I gave them my name and number, and asked them to call me when they got the parts in. That was over 6 months ago. I recently called a Chrysler dealership in vancouver, Washington, and was told that they would call me back. That was a week ago. The date of the recall was December 11, 2013. Not sure what else to do, but complete this complaint form.
- Ridgefield, WA, USA
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The contact owns a 2004 Jeep Liberty. The contact received a notification for recall NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 Jeep Liberty. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) exceeded a reasonable time for the recall repair. The contact received the first notification in September of 2013 and the part was not available. The contact did not experience a failure.
My complaint is with the Chrysler recall N46/nhsta 13V-252. I received two (2) recalls -one last Dec. 2013 and in August 2014 for the rear structure reinforcement. I called 2jeep/Chrysler dealers and was told that they were only provided 5 trailer hitches and had a waiting list of 55. I was told to call back in mid-September. This recall is a joke. I called Chrysler recall asst. Center and spoke with taylor and was told that the trailer hitches were still being manufactured and that the hitches and subsequent repairs should be done within two (2) years. This is unacceptable. I was told when I got the first recall notice to wait for the second that the parts would be available and they are not. I believe Chrysler is not acting in good faith to its customers and has no intention of replacing the recalled items. I believe that they are just waiting for the Jeep in question to disappear and go to junk yards. They have no intention in fixing the problem. The problem with the rear structure reinforcement is just too expensive for them to fix. I feel right now that the end result of this recall that only 10% of the Jeep in question will actually be repaired. I have never gone through such a long, deceitful recall before. I have zero faith in Chrysler doing the right thing without another governmental court order.
The contact owns a 2004 Jeep Liberty. The contact received a notice for NHTSA campaign number :13V252000(fuel system, gasoline, structure) and stated that the parts needed were unavailable. The dealer was uncertain when the parts were available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2004 Jeep Liberty. The contact received a notification for recall NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). However, the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2004 Jeep Liberty. The contact received a recall notification for NHTSA campaign id number: 13V25200 (fuel system, gasoline, structure) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to advise when the part would become available. The manufacturer was notified of the problem. The contact had not experienced a failure.
The contact owns a 2004 Jeep Liberty. The contact received a recall notification for NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to advise when the part would become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2004 Jeep Liberty. The contact received a recall notice for NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
The contact owns a 2004 Jeep Liberty. The contact received notification for NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure). The contact stated that the repair exceeded a reasonable amount of time. The dealer stated that the part was not available. The contact did not experience a failure. The manufacturer was made aware of the issue.
The contact owns a 2004 Jeep Liberty. The contact received a notification of NHTSA campaign id number: 13V252000 (fuel, propulsion system) and stated that the part needed was unavailable to service the vehicle under the recall. The dealer was uncertain when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
Why hasn't Chrysler complied with safety recall N46 (gas tank leakage)?? I have contacted Chrysler several times and get the response that there is no safety problem with the plastic gas tank. But they will install a tow hitch just to satisfy NHTSA. They said they don't know when the parts will be available either. They said they would let me know later, maybe in August (this year I hope). I just don't understand why it is taking so long. The most important question is; is the vehicle safe in the event of an otherwise survivable rear-end crash?? thanks, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2004 Jeep Liberty. The contact received a notification for NHTSA campaign id number 13V252000 (fuel system, gasoline, structure). However, the part to do the repairs was not available. The manufacturer was made aware of the problem. The contact had not experienced a failure. Updated 8/27/14
The contact owns a 2004 Jeep Liberty. The contact received a manufacturer's recall notice in December of 2013 pertaining to the fuel system and contacted the manufacturer multiple times in to have the remedy performed. The contact was informed that the parts were on back order and no further information was provided. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2004 Jeep Liberty. The contact received a notification for NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) however, the contact was not able to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2004 Jeep Liberty. The contact received a recall notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) however, the contact was not able to have the vehicle serviced under the recall because the remedy part was unavailable to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- South Pasadena, CA, USA