I was stopped at a stoplight. When the light turned green and I accelerated, my vehicle went in reverse. I quickly switched the gear back to "drive, " but overcompensated and rear ended the car in front of me. This has happened before. The gear on my Jeep is overly sensitive and flips from "drive" to "reverse" to "neutral" without my notice (I.e., if my elbow hits it). This is a big safety issue, as it has resulted in accidents.

- Chicago, IL, USA

My Jeep shifts rough while increasing speed. It jerks and hesitates when shifting gears. Also the gear shifter moves very easily to other gears I.e. N, R, D while driving or even parked.

- Bloomingdale, IL, USA

About 10 miles into my trip, on interstate 81 on straight roadway, dry pavement; speed 63 miles per hour; my vehicle began to loose power and my speed was decreasing. I pulled to the side of the road and my vehicle went black. I noticed smoke on the passenger side of car coming from under the hood. Within minutes the front of my car was engulfed in flames. Vehicle had approx. 16,700 miles on it. Unknown cause.

- Plains, PA, USA

The automatic transmission downshifts harshly with a bang. Up shifts are also harsh at times. Transmission software has been updated twice but the issue continued. Recently the transmission valve body was replace and the issue has gotten much worse. My Jeep is currently back at the dealership.

- Edgewater, NJ, USA

Mysterious engine start. Car was parked in the garage for the night. Went into the garage at bedtime and found the car running with lights on. Could not stop the engine with the stop button with fob in my pocket. Opened the garage door to ventilate the exhaust fumes. Went to pull a cable off the battery. Couldn't find it! turns out it is under the passenger seat. Couldn't access it. After multiple tries stopped the engine. Obviously a U connect defect. Parked it outside to prevent getting gassed. Crap technology...updated 12/11/17 the consumer stated the vehicle was repaired.

- Wickenburg, AZ, USA

The gear shifter is malfunctioning. The lights on it are not lighting up to show what gear I am in and the dash shows "service shifter" sometimes the dash will state N but I will be reversing. I told the dealership about this when I took it in for the current recall on the shifter. This issue is something different. They told me they fixed the problem. The same day it was doing it again.

- Rayville, LA, USA

Jerks very hard whe going less the 20 miles

- Houston, TX, USA

Crash mitigation system misreads input. Goes off at wrong time or does not respond when needed. System responds irradically.

- Sparks, NV, USA

I shifted my car from drive to park and exited the vehicle parked in a gas station parked lot. As I exited the drivers seat and begun to step away I noticed the Jeep was in motion (rolling backwards, towards me just steps away from the vehicle).because the driver side door was open it knocked me down on my face and then rolled over my legs with the front drivers side wheel. The Jeep continued to roll until it crashed into a fuel truck parked in the gas station lot where I had parked.

- Colorado Springs, CO, USA

My Jeep was placed in "park" position by my adult son. I was getting into the back seat and the vehicle rolled in reverse, hitting me with the open door where I was attempting to enter the vehicle, and causing me to have a head injury. I was taken to the hospital via ambulance for a concussion and laceration on the back of my head. I have noticed difficulties since that time getting the vehicle securely into "park." I have to push the handle forward several times to get it to actually go into park.

- Savannah, GA, USA

Vehicle crash avoidance system engages with sudden hard braking and alerts when there is no other vehicle in the vicinity. See "other documentation" for full description of problem.

- Corfu, NY, USA

When starting to drive and the vehicle shirt from first to second there is a major hesitation, also the car has a hard shift when changing gears. While breaking the vehicle lurches forward causing a jerking of passengers, and leaving me feeling like I'm going to run into the back of someone. It's getting to the point where I'm scared to drive this vehicle for fear of getting in an accident and being injured or injuring someone else

- Annapolis, MD, USA

The contact owns a 2015 Jeep Grand Cherokee. While driving approximately 35 mph, the vehicle stalled and all the warning indicators illuminated. The contact started the vehicle again, placed fuel in the vehicle, and drove home. The contact shut off the vehicle and heard an unusual noise. Also, a burning odor emanated from the vents and flames appeared around the dashboard. The headliner and carpet were burned. The fire department extinguished the fire. The contact was awaiting an insurance evaluation. The manufacturer was notified of the failure. The approximate failure mileage was 8,500...updated 07/20/17

- Stagecoach, TX, USA

Key fob is designed with large buttons flush with the face of the fob. This vehicle has been unknowingly remote started twice (once in an attached garage) simply by having the fob in my pocket and bending over for something as simple as tying shoes. Panic alarm has been activated several times by similar normal actions. These buttons should be recessed to protect from unintentional activation. A running car in a closed attached garage in not a good thing.

- St. Louis, MO, USA

We were driving on the highway to Maryland for thanksgiving, and while driving on the straight highway 60 miles an hour the sunroof just exploded and shattered, a lot of glass fell on top of our clothes and inside the car. It completely swerved the car but we didn't lose control and stopped at a gas station on one of the rest stops.

- Yonkers, NY, USA

I own a 2015 Jeep Grand Cherokee Laredo limited, purchased from a dealer new. Last week I pulled into my driveway, turned the Jeep off and went to get out and my alarm system went off. Could not turn it off with either fob, I was even able to start it up and drive. Remote start would not work for 3 days. Cruise control just turns off when it wants while driving on interstate over 60 mph. Gps states I'm off route and freezes in the location where it happened on interstate, normal weather(no overcast/fog). Wipers just start working while sitting in the driveway idling, as you're driving...no dust, rain, bugs etc...windshield leaks and rain comes in from behind the rearview mirror/sunglass holder when it rains and you have to take a sharp turn(not with normal turns)...leaks down on cell phone which sits in little cubby to charge. The vehicle surges when going under 20 mph, usually when you are trying to start from a stop is when it' worse. Under 25K miles and I am afraid as to what might happen next.

- Elmira, NY, USA

I bought my vehicle new from a dealership. It had 3,600 miles on it when I found this problem. The navigation screen cracked spontaneously which make some of the function of the touch screen unusable, heat, defroster, navigation. This is the 8.4an model. Chrysler says it is caused by damage and will not cover the repair. I did not damage this unit. I don't know when this crack occurred, you can only see it when the light hits the screen just right and you can not feel the crack even with a fingernail. I only discovered it because suddenly the defroster for the back window would not turn off using the screen. I have called Chrysler customer service and they are going to call the dealership and try to come to some sort of resolution.

- Warrenton, VA, USA

While stopped at a red light the Jeep went into neutral. I pushed it back into drive 3 times but it switches back to neutral on its own. The car then shut completely off and would not restart. Had to be towed to dealer. Dealer said there is nothing wrong with vehicle. They checked transmission and test drive car.

- Woodbridge, VA, USA

Jeep went in for service to correct the recalled transmission electronic shift lever on Saturday, Aug. 6th at 12:30pm. Picked up car from farrish Jeep at 5pm same day. At 8pm on the same day, the car would not go out of park, though the shift lever was in drive while in my driveway. The dashboard displayed park, while shifter was in drive. Exact thing happened with 2010 Jeep Wrangler in may, 2015 and farrish claimed to fix it 3 times in 36 hours. It had to be towed 3 times by the dealer, because the car rolled away from my teenage driver the same day we got it back from farrish(in a neighborhood) after they claimed to have fixed it. This happened 3 times in 36 hours.

- Fairfax, VA, USA

I've waited 9 months for the so called fix for the gear shift lever that has caused multiple problems and near miss catastrophes and I brought it to the dealer who installed the software "fix" and now the car won't start- dashboard says" it does not recognize the key fob and it will not start in gear" headlights also start blinking when trying to start and door locks don't work. I want another car.

- Summerville, SC, USA