On numerous occasions after we bought out Jeep, after shifting the gear lever the Jeep was in a gear other than what was selected. On several occasions, we would shift the lever upward to park, push the off button, start to exit the vehicle and it would begin to roll. On April 6, 2016, my husband pulled into our garage pushed the gear shifter up into what he thought was park, pushed the off switch, raised the back hatch and began to exit the vehicle. As he exited, the Jeep rolled backwards striking the ceiling of the garage door and damaging the tailgate. We contacted the dealer to obtain a number for Chrysler customer care. We called and spoke to someone there. They assigned us a case number #29033851. A third party met us at the dealer to go over the systems on the vehicle. The estimated damaged is $1,693.30. We also sent S letter to the CEO of Chrysler regarding this issue with the shifter with no response. Since then we have heard that Chrysler will be recalling millions of the 2015 Grand Cherokee due to this issue. We finally received a letter from Chrysler stating they are not led to believe that the incident we had was due to a manufacturing responsibility. We don't understand how they can do a major recall on the same issue that caused our incident.

- Clayton, DE, USA

On 11/3/2015, I put my car in park, engine was still running, and I exited vehicle. However, car did not go into park, rolled forward, knocked me down and rolled over my left foot with back rear tire. The parking gear did not engage and I was not alerted that it was still in drive. This occurred in a parking lot. Somehow I got up, was able to run after car and dive in car and hit gearshift into neutral to stop it. I endured a crushed foot and four months of therapy. There was not damage to the car nor did I report to police.

- Durham, NC, USA

My Jeep Cherokee numerous times has started rolling after stepping on the brake and shifting the Jeep into park.the Jeep sometimes goes into park sometimes goes into neutral and sometimes goes into reverse. I called Chrysler about the problem to see if their was a recall on my vehicle and they said no. I saw online about other Jeep Cherokee being recalled from 2013-2015 with the same problem with some getting into severe accidents.. the shifter in this Jeep is faulty and I told Chrysler this nothing is being done.

- New Fairfield, CT, USA

Transmission shifts hard and lunges forward and and almost hit a pedestrian sometimes when sifting from reverse to drive it takes 5 or so seconds to respond

- Stamford, CT, USA

Gear selector unpredictable. Sometimes hard to place in park and know it's in park. I have exited car thinking it was placed in park and ignition off only to exit car with passengers still aboard and car continue to travel under power forward. You do not want to park this car near any embankments or slopes.

- Siler City, NC, USA

Gps system tends to provide directions turning onto private drives and barely passible non public roads. Will preform route calculation, before completing start another, as many as ten in a row. System provides false locations for addresses entered. Addresses entered are plotted and directions are provided, upon nearing location system can no longer find location. In order to determine there is a problem with information provided has issues vehicle must be put into motion. The gps/navigation is part of the uconnect system which has a wide variety of operational issues involving its other components. Safety hazard is getting drive lost, arriving in unsafe areas as well as sending you onto unsafe roads/not open to the public. Memory seat does not reposition seat and mirrors into the programed positions, even with memory seat modular replaced with redesigned modular issue remains. When attempting to excelerate on an uphill grade, such as entering a highway, transmission feels like it is slipping and speed drops. After numerous repair attempts Chrysler factor service representative simply tells dealership not to make any further attempts that they expect to be compensated for.

- Kawkawlin, MI, USA

I put car in park and got out of vehicle. A few moments later I noticed that vehicle was rolling in reverse down my street. I was unable to stop it. It continued to roll until crashing into a tree. There is bumper damage and scratches and dents to the body of the car.

- Berlin, CT, USA

Car going forward slowly....attempting to park car.... placed shift lever towards park, all the way forward...pushed the ignition button.(to shut off ignition). Opened drivers door to get out & found car moving backwards, engine still running.....applied brake, stopped car, no damage....found shift lever indicator to be in reverse & engine still running.... thinking back I have had other times when I had thought car ign. Was off but was not........I have duplicated this condition, on purpose, several times, sense then, in an empty parking lot........engine will not shut off unless car is in park......transmission will not go into park, ,, but reverse, ,,,if car is moving very slightly forward making ignition button useless. No solid feeling from shift lever that the car is in park...........this is my 4th Jeep grand cher. All with consule shift, & over 150,000 on each with no such problems.

- Commack, NY, USA

I left my car idling, on a flat surface in a parking lot to run into a bank atm. The gear shifter did not lock into park even though I pushed it all the way forward to the park position. The vehicle rolled into a parked car. The total damage sustained by the other car was $2100, and $1000 on my Jeep gc. This shifter is not very intuitive, it is a newer electronic shifter and is not gated as most are. It does not give the driver good feel or feedback that the car is in the appropriate gear. This has been a problem from day one. If I had been pointed to the street this could have caused a major accident. This is a very dangerous situation! I brought it to the dealer to look at and they said there was no issue. Clearly there is an issue. I now see the nhsta is looking into more than 300 incidents of this rollaway issue. There are probably many many more since most people have not reported it. I have a big monetary issue this has cost, my insurance has gone up 70% as they think I was negligent and it needs to be addressed by Jeep/Chrysler/Fiat. Please feel free to call me to inquire further into the issue I am having. I have notified Jeep customer service and am taking the car in again on 2/22 for them to inspect. Thanks, [xxx] 'information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- New Providence, NJ, USA

The gear shift does not lock into place. More than once have I assumed I was in park and was not. This caused the vehicle to roll slightly. My daughter purchased the same vehicle and has had the same problem with the gear shift. I have owned Jeep since 1995 and love them. However, this is obviously and engineering error that needs to be corrected.

- East Meadow, NY, USA

Two hours after arriving home, I was awaken to find my brand new 2015 Jeep Grand Cherokee on fire, while stationary and parked near my home. A fireman stated that it appears to be related to the engine. I recently purchased the vehicle in October 2015, replacing my 2005 Grand Cherokee. Less than four months old, the car has less than 4,000 miles and has not had any problems. After googling potential causes, I discovered others have had this problem with thi same model, as recent as January 2016! this is gravely concerning and should result in further investigation.

- Chicago, IL, USA

2015 Jeep Grand Cherokee shifter is unsafe. Many times over the last year I have mistakenly put the car in reverse instead of park. This is very easy to do. The automatic shifter has no detents, but is an electric switch. When the vehicle goes into reverse, the engine remains running, and it is possible to exit the vehicle thinking it is in park. When this happens the car will roll backward at a very high rate of speed. Something needs to be done to correct this very unsafe condition. It is very easy to think you have it in park when it is actually in reverse.

- Park City, UT, USA

This has happened at least three time in five months. I thought the electronic gear selector was in park but was in some other gear. It is difficult to see what gear the selector is in. Fortunalely nothing seriously has happened so far. The car has drifted or rolled but I have been albe to stop it before it hit something or someone.

- Northampton, PA, USA

The shifter is confusing and functions terribly. In several instances I ended up in reverse instead of park when attempting to park the vehicle and nearly ran into other vehicles and/or pedestrians as a result.

- Glen Cove, NY, USA

Forward collision warning (fcw) with mitigation. 2015 Jeep Grand Cherokee is equipped fcw system. In service date of 10/21/15 with current milage just of 5,000. Since delivery the fcw system has never flashed a brake warning or attempted to to stop vehicle in what would be considered a panic stop situation. Have adjusted to far or near and system does nothing. Took vehicle to Jeep dealer on 1/11/16 for diagnosis and repair. Dealer ran computer diagnostics. Dealer diagnosed no problem and told me to call Jeep because they could not help me. I opened a case with Jeep as told. Jeep has taken the stance since the dealer found no computer issues they are correct and therefore the system must be operating properly. At wits end at this point. In talking to other Jeep owners and looking at Jeep own promotional videos this system should be giving constant warnings. Not one warning in 5000 miles. I am concerned that the system designed to help mitigate damage and injury will not work in the event of an accident. The system is designed to not to stop accidents or to allow driver to be careless, it is supposed to back up the driver. I feel that I am at risk for personal injury if system fails.

- Murrells Inlet, SC, USA

Vehicle rolls forward while in park. Shift selector is in park and the vehicle rolls. Marked crash due to one instance where it rolled in to the house deck. No damage to either vehicle or deck other than minor scratches. This has happed several times and I have a video of the vehicle rolling while shift selector is in park.

- Anchorage, AK, USA

Switches out of gear, car will be in park and switch out and move on its own. This is the second time this has happened, it also happened at the dealer when I purchased the car and hit another car. The dealer said someone try to steal it, but now it has happened again.

- San Antonio, TX, USA

I have a 2015 Jeep Grand Cherokee and it has rolled away twice in the 7 months that I have owned it. The first time happened when it was drove up onto a tow truck. After getting the vehicle on the truck the vehicle's engine was turned off and placed in park but the emergency brake was not set. The driver got out of the vehicle and was in the processes of attaching safety straps when the vehicle managed to roll off of the tow truck and down the drive way. It seemed odd that this occurred (witnessed by both my husband and I) and we blew off the entire incident thinking the tow truck driver did something wrong. That was until recently, when the second occurrence happened. My Jeep Grand Cherokee was parked on a small amount of ice/snow in the driveway. Prior to leaving the house, I went to the vehicle to place my 3 month old baby into his car seat and as I was doing such the vehicle just began to roll. The vehicle managed to roll about a foot as the driveway has no slope to it. There was no one else in the vehicle, the engine was not on, and it was placed in park. There were two other people outside of the vehicle whom also witness this event (one being a mechanic) which came over and could not believe what they just saw. After this occurred I contacted the local Jeep dealership's service department and was told that I needed to place the vehicle in park and it would not roll. I explained that both occurrences happened in park then she instructed me to get an appointment and they would look it over. Having said that I should note, our Jeep Grand Cherokee was picked up from the service department about two hours prior to the second incident and a "27 point peace of mind" inspection was performed. We will see what comes of the future appointment. I just hope and pray that this vehicle does not do this again, especially with my baby inside.

- Pueblo, CO, USA

Driving at 38 mph on local street with four people in car on a sunny day when the back window just exploded. The back had not been opened in a week. The car is less than three months old with 1570 miles on it.

- Casa Grande, AZ, USA

At 2:30 pm on October 30th 2015 I parked in a commercial lot. I left the vehicle to go into a store, when I came out of the store I realized the car was "running". I opened the door and reached around the steering wheel to turn the car off by pressing the start/stop button. I think proceeded to leave the vehicle to go to another store. When I came out of the 2nd store I saw my car had engaged into drive and moved over 50 feet across the parting lot and hit another vehicle. When I got to my car I found it running and in "drive". this all happened without anyone in the car. The car basically "ran away" without anyone in the vehicle.

- Brighton, MI, USA