CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

10.0

really awful
Crashes / Fires:
14 / 15
Injuries / Deaths:
10 / 0
Average Mileage:
36,922 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee engine problems

engine problem

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2014 Jeep Grand Cherokee Owner Comments (Page 15 of 20)

« Read the previous 20 complaints

problem #101

Feb 022018

Grand Cherokee

  • 63,000 miles

A D V E R T I S E M E N T S

My Jeep as the T36 alternator recall. My vehicle recently was affected by this recall and it's extremely dangerous. My enter vehicle powered off and that left me with no power steering or much control of the vehicle while traveling down the road.. when I was able to get to a safe location I found my alternator smoking heavy and my car was completely dead. I took the Jeep to the dealership and the only current fix is to replace the alternator with the same faulty design that failed in the first place. This is extremely dangerous if this would have failed at a higher rate of speed or in any daily driving situation. I cannot believe Chrysler is getting away with this.

- York, PA, USA

problem #100

Sep 292015

Grand Cherokee

  • 33,453 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the vehicle shifted without warning. Additionally, while driving, the vehicle hesitated, stalled, and smoke emerged from the tailpipe. The vehicle was taken to caitilin Chrysler Dodge Jeep Ram (140 old york rd, jenkintown, pa 19046), but the dealer could not duplicate the failure after driving the vehicle for 20 miles. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 33,453.

- Philadelphia, PA, USA

problem #99

Aug 082016

Grand Cherokee

  • 22,000 miles
The contact owns a 2014 Jeep Grand Cherokee. While driving approximately 35 mph, a loud noise occurred. The contact noticed that the passenger headrest air bag deployed without warning. The vehicle was taken to rydell Chrysler dealer (700 san fernando rd, san fernando, ca 91340, phone (866) 733-3506) where it was diagnosed that an electrical concern headrest restraint did not lock into place, and the front passenger seat headrest restraint needed to be replaced. The vehicle was repaired. In addition, while driving 65 mph, the engine warning indicator illuminated. The vehicle was taken to rydell Chrysler where it was diagnosed that the engine failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.

- Pacoima, CA, USA

problem #98

Nov 272017

Grand Cherokee

  • 42,000 miles

A D V E R T I S E M E N T S

I was driving down the street at about 35 mph when the battery icon flashed on. The air conditioner and the radio cutoff following the display of the battery icon. A few seconds later the power steering went out along with a loss of power. A message displayed on the dashboard telling me to pull over immediately along with a service trans brake message and a few others that I can't recall. I tried to get to a safe location but the vehicle shifted into park and completely turned off when I was going less than 5 mph. Causing the vehicle to be stranded in the middle of the road with traffic trying to get by. I slowed down because there were vehicles in front of me making turns. This is the third time this has happened. Towed vehicle to dealership and they said the alternator burned up. The battery is damaged as well. This sounds similar to the two recalls named "alternator may fail resulting in engine stall". notified the dealership and Jeep customer care about this and they informed me that they can fix this recall because my VIN is not part of the recall. Vehicle is out of warranty so they say the repairs will come out of my pocket. After the first time this happened about a year ago I refuse to drive the vehicle on the highway because of the sudden shutoff and loss of steering. I feel this could cause an accident and I refuse to take that risk.

- Las Cruces, NM, USA

problem #97

Mar 162015

Grand Cherokee

  • 62,000 miles
The contact owns a 2014 Jeep Grand Cherokee. While driving at unknown speeds, the vehicle lost power without warning and failed to shift out of gear. Also, the windshield wipers activated without warning. The vehicle was taken to a local dealer (gator Chrysler Dodge Jeep, 840 S harbor city, melbourne, fl 32901) where it was diagnosed that the valve needed to be replaced and the system reset. The vehicle was repaired, but the failure recurred. While driving, the vehicle was stuck in gear and made an abnormal grinding noise. The vehicle was taken to simmons rockwell Dodge Chrysler Jeep (7329 hammonsport rd, bath, NY 14810) where it was diagnosed that the alternator needed to be replaced. The vehicle was repaired, but the failure recurred. Again, the vehicle failed to shift out of gear and the interior lights blinked. The vehicle was taken to vero beach Chrysler Jeep Dodge (855 S us highway 1, vero beach, fl 32962). The vehicle was not diagnosed or repaired. The manufacturer was notified and opened case number: 32752611 with heather at 844-378-0573, ext 89379. The VIN was unknown. The failure mileage was 62,000.

- Sebastian, FL, USA

problem #96

Oct 142017

Grand Cherokee

  • 47,000 miles
Engine failed. The engine (5.7L hemi) failed in middle of six lane road. Fortunately not much traffic around vehicle when engine failed. If this happened on interstate it could have a substantial safety risk. Mechanic reported the engine lost a rod and damaged the block. Since vehicle under warranty, the engine was replaced. Only 47000 miles on engine.

- Colleyville, TX, USA

problem #95

Aug 232017

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

I have taken my Jeep to the dealership 4 times already. I have only owned it for 3 months. About a month of that I haven't driven it. Because its been in the shop for so long. It has a problem where it shifts really hard from 2nd to 3rd, 3rd to 4th. It moves the car forward then jerks it back really hard, like you're getting hit from behind. Its scary especially when there are small children in the car. I had thought I had bought a reliable car but it seems that 30K has gone to waste and my hoopty was more reliable. The engine also shakes and sometimes it's stuck in third gear! its embarrassing and scary to pull out in flowing traffic. A check engine light has came on before but I have still not "met" the requirements for a new transmission. They replaced the valve body but it only drove smooth for a few days then went back to jerk the entire car again.

- Fisherville, KY, USA

problem #94

Feb 062017

Grand Cherokee

  • 60,000 miles
I currently own a 2014 Jeep Grand Cherokee and have had a significant number of issues with the vehicle with zero help from the manufacturer that include items regarding my lights shutting of during night driving, my engine shutting down 3 times while pulling onto a major highway as well as my brakes malfunctioning while driving on a major interstate. I had had other issues but as the manufacturer has been uncooperative and I am stuck with an unsafe vehicle with a child on the way I would like to make sure I file a complaint in as many places as I can before I simply look to get rid of this vehicle. All issues occured while the vehicle was in motion and all have occurred while on the highway during the first year of ownership but as the service center never documented my items properly I was stuck with a lemon as I put 50K miles on in the first year due to my commute to my employer from milford, nh to burlington, MA before moving back to MA where I purchased the vehicle. The most recent issue was my brake booster which leaks water into it and freezes during cold weather and my vehicle has been sitting around since Feb as the dealership will not cover it as they claim to have already replaced the recalled item so I am in the middle of a dispute over that now as well. Any help you can provide would be greatly appreciated.

- Dorchester, MA, USA

problem #93

May 282017

Grand Cherokee

  • 33,000 miles
Alternator seized on the car after only 33,000 approx. The vehicle is just outside of the 36 month warranty. Jeep will not fix and says it does not fall under recall P60/ NHTSA 14 -634 even though the issues described in the recall are exactly what happened to my vehicle. I called the Jeep dealership and fca and neither are willing to work with me or do anything to resolve the problem. I'm told per my VIN number that my vehicle does not have the faulty alternator yet it has the exact problems of the recalled one from the same year. Issue description- I was driving from nashville tn to naperville il and approximately 3 hours from naperville I stopped for gas and a break and upon starting the car the battery light came on. I continued to drive to naperville il and upon exiting the highway the car started losing power. It sounded like a vacuum cleaner and not like a normal engine. I keep driving and pulled into a parking lot. As I pulled in I lost all electrical components, including the brakes. The car would not start. Upon taking it to my mechanic, then to a Jeep dealership it was determined the alternator seized and damaged the battery and belt. They refuse to correct it and I'm now paying $680 for repairs.

- Naperville, IL, USA

problem #92

Mar 132017

Grand Cherokee

  • 33,300 miles
The contact owns a 2014 Jeep Grand Cherokee. While driving 70 mph, the vehicle stalled without warning. The contact was able to restart the vehicle and drive away. The contact stated that the vehicle also stalled on another occasion. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 33,300.

- Jenkintown, PA, USA

problem #91

Mar 222017

Grand Cherokee

  • 56,000 miles

A D V E R T I S E M E N T S

"takata recall" driving to work my car made a loud whistling noise and the battery light came out. I let it sit during work and after work I started it up. I then hopped in and while driving I noticed a burning smell coming into the truck and it was smoking from the hood at a stop light. I proceeded home and the smoke was now inside the car. My baby cousin was in the car and he began coughing, that's when I looked over and noticed it was very smoky in the car. I kept driving home (the street way) rolled the window down slightly for ventilation and noticed that my parking sense light came on. At the next light, my abn light came on along with the check engine light, and several other lights. That began to scare me and I knew it wasn't just my battery. The next time I took my foot off of the brake the smoke from the hood increased as well as in the car. The windshield wipers began going crazy, and I could tell that the car wasn't letting me use the gas anymore and the wheel began to lock up. This really made me nervous because it was extremely hard to turn it. At this point im panicking and causing traffic. Pulling into a safe location, the wheel was completely locked at this point and even pushing the brake was hard. After coming to a complete stop the car wouldn't let me put it in park, then the vehicle just shut off. The smoking continued for a few minutes but I jumped out as soon as it came to a stop. Luckily I took another route home or else I would have been on the highway when this happened. I then called aaa and waited outside to get the truck towed. It took them 25 minutes to come after a 5 minute phone call requesting their services. I got my belongings out of the truck and it still smelled like burnt smoke even after waiting with the window cracked. I don't have pictures, I have videos.

- Chesapeake, VA, USA

problem #90

Feb 102017

Grand Cherokee

  • 32,000 miles
The contact owns a 2014 Jeep Grand Cherokee. While driving 70 mph, the vehicle shut off, the steering wheel seized, and the power steering warning indicator failed to illuminate. The vehicle was towed to a dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 32,000.

- Wilmington, NC, USA

problem #89

Feb 062017

Grand Cherokee

  • 83,000 miles
The contact owns a 2014 Jeep Grand Cherokee. While the vehicle was parked, there was puddle of fluid under the vehicle. The vehicle was taken to the dealer where it was diagnosed that the condenser leaked. The condenser, air conditioner, and transmission fluid needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 83,000.

- Aquebogue, NY, USA

problem #88

Jan 272017

Grand Cherokee

  • 51,000 miles
While driving battery low voltage alarm occurred. Shortly after, electrical systems began to shut down, lost power steering, then engine shutdown. I was able to get to shoulder of a major highway. Vehicle had no power :all electrical indicators, displays, lights, including shifter were off and could not be turned

- Mullica Hill, NJ, USA

problem #87

Dec 302016

Grand Cherokee

  • 38,000 miles
The contact owned a 2014 Jeep Grand Cherokee. While driving approximately 65 mph, the contact rear ended a semi truck and drove into a field. The front end of the vehicle caught fire. The fire department extinguished the flames and a police report was filed. There were no injuries. The vehicle was destroyed and towed. The cause of the fire was not determined. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 38,000.

- Denver, CO, USA

problem #86

Nov 012014

Grand Cherokee

  • 1,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the engine stalled numerous times while driving various speeds. The gear system also emitted a noise and jerked while shifting gears. As a result, the contact struck an object while driving. There were no injuries. In addition, the heating system failed. The air conditioner and heater made a loud noise when activated. The vehicle was taken to the dealer several times for the failures. The dealer upgraded the software system several times, but the failure was not corrected. The vehicle was repaired per NHTSA campaign number: 16V529000 (power train), but the failure was not corrected. The manufacturer was not notified. The approximate failure mileage was 1,000.

- Ashburn, VA, USA

problem #85

Mar 012016

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. When the vehicle was started, the navigation screen was blank and a blue color. When the push button start was initiated, the contact had to make numerous attempts to ensure that the vehicle was on or off. The contact had not experienced any failures until the vehicle was repaired for a manufacturer's recall. The dealer was notified of the failure several times and had not provided a solution. The manufacturer was notified of the failure. In addition, the engine raced several times. The recall details were not provided. The VIN and failure mileage were not available.

- Los Angeles, CA, USA

problem #84

Sep 242016

Grand Cherokee

  • 62,724 miles
On 9/24/2016 I was driving in Florida going on vacation and the motor (pentastar V-6) started misfiring. Took it to a Jeep dealership in fort walton, fl and was told that it need a tune up. Was charged $308.67 for the tune up. Drove the vehicle about 10 miles and the misfiring started again. Took it back to the dealership and was told it needed a new head. They replaced the head and we took the vehicle and started back to our condo and it started misfiring again. We left the next day and returned to our home in West Virginia. Took the vehicle to a dealership here in charleston, wv and they said it was a bad coil. We were again charged and the total was $279.27. It appears to be fixed. I have been researching this problems and appears there are thousands of these motors with that have experienced this problem.

- Charleston, WV, USA

problem #83

Jul 152016

Grand Cherokee

  • 10,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the vehicle experienced a complete loss of power. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the battery failed and needed to be replaced. The vehicle was repaired; however, the check engine warning indicator illuminated. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.

- Calabasas, CA, USA

problem #82

Jul 042016

Grand Cherokee

  • 28,000 miles
During driving car began making noise and temperature began to rise. Dealer says water pump has failed, causing potential overheating. Parts are on backorder. Per dealer, (sansone Jeep, avenel NJ) 150 water pumps are on backorder. Vehicle is in possession of dealer for 1 week at time of this complaint. Vehicle has 28K miles and always serviced by dealer. Large number of backordered parts indicates significant volume of repairs and likely design flaws.

- Staten Island, NY, USA

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