The acceleration sometimes doesn't slow down even when you brake. I almost crashed onto another car

- West Park, FL, USA

While vehicle was in motion on the highway the engine shut off. My wife was driving it with our 4 year old daughter in the backseat. At that time the vehicle lost power steering. She called me in a panic. I called the Jeep dealer who came and towed the vehicle in to the service department. The same thing happened while the Jeep was in the shop at California superstores in valencia, ca. They called me several times to come and pick the car up because they could not figure out what happened, but that there was not a "fix" for it. Due to concerns for my familys safety I refused to pick the car up and called Chrysler who told me not to pick the car up, that it was dangeous to drive it. The next weeki was again told to come and pick the car up, this time by both the dealer at California superstores, valencia, ca and by the corporate people at Chrysler, and told there was no fix for the problem. The car just randomly shuts off while driving it. I opened a claim withchrysler Corp. About the car stalling out but have not heard back about any fix or recall. The car is unsafe to drive and I am not receiving any help from the dealer or Chrysler Corp. I paid almost $38,000 for the car and do not even want to drive it or have my family in it due to the possibility that it could stall again (it has happened several times), the steering go out, and cause an accident harming us or other drivers on the roadways.

- Acton, CA, USA

Transmission electronic shift lever. In April 2015 my vehicle rolled into a parking lot guardrail, after I thought the shift lever was in park. The left front fender was damaged and had to be replaced. I filed a reimbursement claim with fca on 05-27-16 and was recently denied.

- Gaylord, MI, USA

This morning5/16/16 I turned my Grand Cherokee on, proceeded to drive to work, I felt that the car was not changing gears, it hesitates and the engine light came on an off, after driving about 4 miles the car stopped and went into neutral without me changing gears. This is not the first problem I have since I purchased this vehicle. It has been at the dealer more than one time for the same problem, which include: Self-accelaration while driving, stalling in high way, and few other recalls from the company. It has been a night mare since I purchased this 2014 Grand Cherokee, one problem after the other! more than dissapointed with this car.

- Bellevile, NJ, USA

Vehicle failed suddenly while turning in the middle of a busy intersection (city driving). Vehicle systems reported electronic throttle module failure, electronic barking system failure, airbag system failure, vehicle sensor failure all simultaneously. Check engine light turned on.

- Lafayette, CO, USA

The contact owns a 2014 Jeep Grand Cherokee. While driving approximately 5 mph, the engine stalled without warning. The vehicle restarted, but the failure recurred twice. The vehicle was not taken to a dealer or diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000.

- Middle Town, OH, USA

Cold weather causes idler pulley to make a whistling noise.

- Naperville, IL, USA

Vehicle recently purchased as certified pre-owned, bumper to bumper warranty, 28K miles: After driving vehicle less than 100 miles discovered the following defects: Radiator leaks power steering rack leaks loose object rolling back in forth inside driver's door panel vehicle being serviced by dealer under warranty, however I needed to pay for a rental for 1 week.

- Franklin, NJ, USA

My current lease, a 2014 Jeep Grand Cherokee Laredo, has been plagued with defects. There have been 9 recalls, 16 service bulletins, and 5 investigations'.in addition there are 587 driver/owner complaints. My problems: Instability of the transmission. After parking next to a storage bin, transmission slipped out of park and the Jeep moved forward crushing my leg in the door and denting/scratching the exterior of vehicle. There has been no indication that fca (Jeep) has resolved this issue. Another problem I'm having, which has been plaguing many other Jeep owners, is where the engine warning light illuminates with no indication of specific information with regard to what the malfunction might be. After 5 service visits over the past 2 years, Jeep has proven they unable to remedy this. I continue driving with uncertainty and stress with my passengers and I fearing ourlives may be endangered. The engine light is currently illuminated. I am not getting the level of vehicle safety and dependability I am paying for. I have filed a complaint on the website of Jeep and have offered fca(Jeep) a settlement whereby I would be refunded the leasing charges I paid and the company would consent to an early termination of the lease with no penalties or charges. Fca(Jeep) has failed to remedy my problem. (please see attached details) fca us llc is required to execute certain performance obligations, pursuant to the July 24, 2015 consent order, amended December 8, 2015, the objectives of which are to mitigate the risks of harm and promote safety for we, the consumers. Fca, however, persists in violating and disregarding me in a blatant act of non-compliance with the order. I seek assistance in expediting remedial action in this matter as a victim, and the protection of my rights as a consumer, and as an american citizen. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- New Rochelle, NY, USA

The problem(s) that I have had or currently have with my vehicle are as follows: 1. July 8, 2015: (mileage 12,453) car dash lights were lighting up and then the engine died later in the middle of the road. Finally the car started up however the transmission would not shift and I drove it home in low gear. On July 9, 2015, I took the car into campbell Chrysler service department in centralia Washington (see service slip) and it was returned to me on July 13, 2015. 2. July 15, 2015: Again, the car dash lights were lit up and the car was stuck in low gear. I turned the car into to campbell Chrysler service department (see service slip) on July 16, 2015. The car was returned to me on August 18, 2015. 3. August 24, 2015: Again the car dash lights were lit up and the car stuck in low gear and the motor was surging. I took the car back to campbell Chrysler service department on August 25, 2015. The car was returned on August 28, 2015. 4. August 31, 2015: I drove to seattle and again the check engine light came on and the shifter lights would flash and speedometer numbers would go from large font to small font. When dash lights and warning lights plus different characters flashed then the engine would surge. Currently, the car was brought back to campbell Chrysler service department on September 16, 2015 because all the warning lights came on, again. This vehicle has become a safety hazard for my family. Im not comfortable driving the car and concerned for my safety as well as my families. The first time the car stalled on me it happened at a stop sign on a two way highway. The engine surging is also a safety issue. I have been with-out my car over 43 plus days and have been greatly inconvenienced.

- Chehalis, WA, USA

I have a 2014 Jeep Grand Cherokee with the eco diesel option. At 7100 miles after oil change and refill of diesel exhaust fluid indicator on dash displayed incorrect def fluid and service def needed or vehicle will not restart in 200 miles. It took a week and 1 business day before the dealership could even look at the vehicle due to backup in scheduling. After three days at the dealership the vehicle was diagnosis with dpf convertor needed replacement, def sensor failure, def injector failure, and O2 sensor failure. And the parts would take 3 weeks just to get in. To me this is unacceptable, a vehicle with less than 10000 miles should not need this many repairs with long delay just to get parts. It seems this vehicle was not properly engineered and cannot meet emission standards long term. Plus a vehicle that will turn off and not restart at 200 miles is a danger to a consumer. Just based on an internet search I am not the only one with these problems there are numerous owners of 2014 Jeep Grand Cherokee with eco diesel with the same issues. And the problems are never really resolved, permanently fixed and occur again. In my opinion fca should be made to buy back these vehicle and redesigned to at least meet 80000 miles emission standard with realistic durability. The consumers should not be test subjects on a unreliable vehicle until fca comes up with fixes to very serious problems. In addition some consumers on internet site have be told to ignore engine problem indicator light warning until fca comes up with fixes.

- Rochester Hills, MI, USA

When idling in traffic with foot on brake, the RPM's on the transmission accelerates for unknown reasons until the engine is disengaged and placed into park or netural. This incident has happened five times over the past year - dealership refuses to fix problem.

- Oak Park, IL, USA

Vehicle is an eco-diesel model. Engine check light came on and the vehicle abruptly lost power as we accelerated away from a stop light. Initially the vehicle would not go over 20 mph. It gradually allowed us to get up to about 50 mph, but with noticeable vibration. Then a notice displayed on the information center telling us to service the electronic speed control. Took it in the next day and the dealer said we were driving with left foot on the brake and right foot on the accelerator causing the computer to be confused. Same problem happened a second time a week later. This time it gained enough power to get us up to 40 mph and home. We then had it towed to the dealer. Not sure what they did to fix the problem but it has not happened since, however the engine check light has come on again 3 different times. Each time the dealer says that they don't know what is causing the problem. The first two times the engine check light came on the dealer said it was ok to drive until they could schedule service. The third time we asked the dealer to contact Jeep headquarters for technical support. Corporate Jeep said not to drive the vehcile with the engine light on, that it could cause serious problems. On-line research and discussion with other local owners of the same eco-diesel model suggest this is a systemic problem with potential safety issues.

- Sandia Park, NM, USA

After entering the freeway, the car autonomously shifted itself into neutral and the engine shut off. This incident has repeated itself dozens of times in various driving situations since June of last year (2014), just after beginning my lease. Sometimes, as in this instance, I was able to push the start button and the engine turned back on, even while rolling in neutral at speed. In most instances, the condition happens as slower speeds (<30mph) and I am unable to restart until coast off the roadway, come to a complete stop, depress the brake, shift from neutral into park, and then restart. When this happens in traffic I am helpless as I attempt to coast to safety as speeding cars race around me on both sides. I have brought the car to the dealership(s) at least a half-dozen times. On the very first visit, I saw that the computer diagnostic readout said, "improbable torque conversion". since that first time, I have not seen readouts and they've not been shared. Two different dealerships have test-driven the vehicle and claim that they are unable to recreate the malfunction. Well, neither am I. it happens randomly and I am unable to deliberately cause it. Nonetheless, it happens. A chief concern of mine is the seeming limitation of the service technicians. Unless the computer identifies a problem, they seem to be satisfied that there is no problem; they have apparently no ability to consider any other form of diagnostic curiosity. They claim that they've searched and find no other instances of this condition. Yet, a cursory google search reveals thousands of similar instances with this make and model. At this point, I only drive the car when there are no other practical options. I do not take my family or passengers in the car. I'm renting cars or ubering more often. I have reached out to Chrysler and have filed an issue. No response yet. Critical safety issue!

- Folsom, CA, USA

While driving at 80 mph, a very large buck ran in front of the car on the interstate. After driving back by to see the deer the next day it was probably around 300 lbs. The entire front portion of my vehicle was caved in. No airbags deployed whatsoever. Hitting something so massive at such a high rate of speed should have deployed some sort of safety mechanism I.e (airbags!!!!!)

- Denver, CO, USA

Jeep rollaway complaint: My brand new 2014 Jeep Cherokee rolled away from me when I put it into park. I got out of the car to get the mail and few seconds later, I hear a crash. The Jeep rolled off the driveway into a tree. Thank god no one was in the way and my daughter was not in the car. I got back into the car and found that it was in reverse, not park! the font bumper was dislodged and smashed. I had been having a lot of trouble getting the electron gear selector to choose the correct gear since the day I bought the car. 50% of the time I would discover that I was in reverse when I thought I was in park. There is very little clearance between the two gears, nothing definitive like there is on a slide track in most cars with a definitive clunk when you put it into park. The only way to be absolutely sure was to look down at the gear shift to see the light indicator. I've been driving all my 59 year old life and have never had an accident. I was so upset and frustrated with the gear shift that I took it back and ordered a 2013 Jeep with the old gear shift on a track system. I'd had it! if they don't change the gear system in the next Jeep, I will have to buy a different make. The problem, although may have been some kind of defect in the electronic gear shift, is, in my opinion, not a defect, so naturally Chrysler will not find any defects. I think it is poor design and a hazard. It is a human interface problem. Park should not be so close to reverse. The gear shift only moves about a 1/4 inch one way or the other. You can not depend on feel to tell which gear you are in, which you can when you have a car with a slide track gear shift. Also, another incident: I was making a left and had to break hard for a sec, my purse moved forward and easily pushed the gear into neutral when I needed to be in gear for oncoming traffic. Stupid design.

- Woodstock, NY, USA

Merging vehicle into highway traffic when electronic instrument console went blank, losing power. Instrument panel then lit back up and all warning signals (check engine, battery etc.) were illuminated. Engine continued running, but very slowly (as if stuck in 1st gear). When able to safely exit the highway and pull off roadway, was unable to shift car out of drive into park. It appeared all the electronic controls were not working. Because this car has a push button ignition (and a fob, rather than a key), the push button ignition could not be turned off, because the car was not in park. I had to remain at the wheel with the brake on to prevent the car from moving. I was unsuccessful at contacting Jeep technical assistance to try to identify how to cut power to the engine. Ultimately, after holding in the ignition button for a prolonged period of time, the power returned and I was able to put car in park. Please note, recall notice 13V-483 had been repaired on this vehicle prior to this event.

- Portland, OR, USA

Upon starting car blue/gray smoke comes out of exhaust. Smoke billows for 30-40 seconds. Recurring issue specifically when car is parked on incline in driveway. Been told by dealer there is no recall but it is a common problem.

- Staten Island , NY, USA

Event occurred December 22, 2014. After multiple monthly check engine lights and "replace" of the computer, the vehicle information center gave a warning of "incorrect def detected." (only mopar def had been used). Within 10 miles the vic warning stated "vehicle will not restart in 200 miles." Return to the dealer again after the previous visit 3 days prior to "reflash" the computer indicated a recent tsb for replacement of the catalytic converter. I also had them check the def pump and nozzle which was clogged with crystallized def. After two weeks of waiting with them not able to find a catalytic converter and new oxygen sensor I was forced to trade the vehicle at a loss. (Chrysler would not offer any help on the trade). Update 9/15/15 on June 7, 2014 the traction control light illuminated, the steering sensor shorted out. On August 12, 2014, the check engine light illuminated and the PCM software was updated. On August 14, 2015, the clockspring was replaced. The engine light illuminated several more times. The catalytic converter was replaced. Updated 10/01/15 updated 12/23/15.

- Fairfax, VA, USA

FROM A STOP, RIGHT TURN, ACCEL TOWARDS PLANNED SPEED OF 60. AT APP. 50MPH APPROACHING GUARDRAILS THEN BRIDGE THE VEHICLE 'LOCKS UP' (NO SCREECHING BRAKES), THOUGHT 'TRANS' (PREVIOUS UNRESOLVED PROBLEMS), ENGINE SPUTTERS, ABOUT TO DIE, SPEED HAS DROPPED 30MPH, (ASSUME NO BRAKE LIGHTS). QUICK DECISION (RAILS 75'), GET TO SHOULDER. SMALL SHOULDER, DEEP DITCH WITH A STEEP DOWNHILL PITCH TO THE RIVER. JUST AS I WAS ABOUT TO ENACT THE DECISION THE ENGINE "ROARS" TO LIFE AND HITS 65MPH BEFORE I CAN REACT AND APPLY THE BRAKES MID-BRIDGE. THE WHOLE INCIDENT ONLY TOOK SECONDS, MAYBE 7 TO 10. TOOK IT, ONCE AGAIN, TO BLEVINS MOTORS, POTSDAM NY AND ONCE AGAIN WAS TOLD THAT THEIR DIAGNOSTIC COMPUTER SAW NO ABNORMALITIES. THIS TIME I ASKED FOR A PRINT OUT OF SAID REPORT AND WAS TOLD THERE WAS NO SUCH THING AS A 'PRINT OUT'. I AM A 100% DISABLED VET WITH A HEAD INJURY AND PTSD. THIS THE SALESMAN WAS NOTIFIED OF THE FIRST THING. I DID NOT MENTION THE PTSD AS IT HAD ALWAYS BEEN MY PROBLEM AND EXPLOSIVE ANGER WAS NEVER PRESENT. THE "INJURY" WAS AFTER MONTHS OF LIES AND 'DIRTY DEALING' FROM THE START THAT THEY FINALLY 'BEAT A PATH' IN MY BRAIN TO THE ANGER PART. IT LED TO MANY VISITS WITH MY VA PSYCHOLOGIST, LOSS OF FRIENDS AS I SEEMED ABNORMALLY CONSUMED WITH MY ILL-TREATMENT BY BLEVINS, WHICH I WAS, AND TOTAL FRUSTRATION THAT I HAD NO RECOURSE VIA THE LAW BECAUSE I COULD "BLOW" AT THE LEAST SLIGHT. I HAVE TO A GREAT DEGREE PUT THE 'PTSD' BACK IN ITS BOX, BUT THE DAMAGE TO WHAT WAS AN ALREADY SLOWLY SLIPPING BRAIN THAT I HAD ACCEPTED, IT TOOK A BIG HIT DAMAGE WISE. I NO LONGER CHECK E'MAIL. [XXX] DAY OR NIGHT. THANKYOU! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).-??

- Norwood, NY, USA