CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.
10.0
really awful
Crashes / Fires:
14 / 15
Injuries / Deaths:
10 / 0
Average Mileage:
36,922 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Jeep Grand Cherokee. While the vehicle was at a complete stop, it idled low and the check engine indicator illuminated. The vehicle was taken to classic motors Jeep Chrysler (120 South main street, ritchfield, Utah, (435)-896-444) where it was diagnosed that the engine cylinder head needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and provided case number: 59742917. The failure mileage was 80,064.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the 4X4 warning indicator illuminated and the vehicle constantly leaked 4X4 fluids, including oil, fuel, and coolant. The vehicle was driven to darcars of waldorf (11755 bus park dr, waldorf, md 20601, (301) 843-5200) where the mechanic stated that the unknown part was on backorder. The vehicle was not diagnosed. The manufacturer was made aware of the failure and did not assist. The failure mileage was 77,412.
After receiving the V08 diesel emissions recall update, the truck is very sluggish to accelerate from a stop. Noticeable delay from pressing accelerator to forward motion. Almost hit numerous times as truck hesitated while pulling into traffic. Before the emissions recall this was not an issue. Very dangerous situation. Also some hesitation in shifting through the lower gears.
The alternator in my vehicle failed and caused the car to stall while driving on the highway. There is a recall, P60 alternator but it is only related to the 3.6L engine and I have the 5.8L V8. There is also an advanced communication T3607112017 which seems to describe my vehicle and includes the V8 Jeep but it is also not listed as a recall on my vehicle. How do I find out why my vehicle was excluded from the recall as my vehicle was affected.
At 115,000 I noticed a puddle of oil under the car. Took it to a repair shop the diagnosed as a bad transmission pan and performed the repair at a cost of $390.35. I picked up the vehicle from the repair shop and took it home. The following night I noticed a puddle of oil under the vehicle again and worse then when I took it in the first time. After further diagnostics it was determined the oil filter adapter housing was cracked and need replacement. I had the repair done at a cost of $1027.03. After doing some research I noticed this seems to be an issue with the 3.6 V6.
- Hartland, WI, USA
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Vehicle has lost power and fuel mileage after completing the fca approved emissions modification. There is a hazardous dead spot/lag in acceleration from a stop. All driving characteristics have changed drastically even after fca claims nothing would be affected by the aem.
I recently had the ecodiesel update installed on our 2014 ecodiesel Jeep Grand Cherokee. The statement from the manufacturer is the driving conditions, fuel mileage, and performance will not be impacted due to the ECM update. These are false statements as the updated has greatly impacted our vehicle! fuel mileage as decreased greatly, there is a huge lag in the turbo, and the transmission shifts gears all over the place. The update is unsafe! my wife drives this car with our twin 15 month old boys. The lack in response of the turbo makes it unsafe while driving on the freeway. There is no get up and go, it's difficult to merge into traffic, and nearly impossible to pass. There is no responsivness in the throttle to feel like you have control over the car. We loved this car before the madated update (we live in California, we have to get the update to register the car). No we feel like the car is unsafe to drive with our children in it!
Chrysler (Jeep) has a long running problem with exhaust manifold bolts breaking prematurely as in my case (75,000 miles). It is a common problem and places the occupants of the vehicle in danger due to exhaust fumes entering the passenger compartment, in addition to extremely hot exhaust gases creating a fire hazard in the engine compartment. Chrysler will not warrant "fasteners" or fix the issue in it's manufacturing plants and leaves the owner with a very large bill to fix it. Can you please research and make Chrysler responsible for continuing to allow a known and dangerous situation to continue? I have called Chrysler and filed a complaint and request for assistance
The most recent recall to correct engine programming to meet emissions has had a severe impact on engine and vehicle performance. There is a several second delay in acceleration from when the the accelerator pedal is pressed to when the vehicle responds and begins to move, that did not exist prior to recall repairs. This delay is most noticeable from a standing start. The delay in acceleration is a safety concern because when the driver makes a decision to accelerate and the vehicle does not respond accidents could occur.
Engine shuddered and stopped while in park. Tried to restart, but would not start (electrical was fine). Had it towed and fuel injector replaced. Drove for approximately 75 miles and acceleration ceased on busy highway at 70mph. When able to pull over and stop, would not go into park (even though shifter indicated that it was in park). Dashboard indicated that my speed was too high to shift (I do not recall the full message) and it began to roll backwards into traffic. I turned it off and it stopped rolling. Tow truck said he had difficulty putting it in neutral. Prior to failure to accelerate, there was a heavy rumbling sound when gas pedal pushed; then it sounded like small parts were falling off of the engine; then grinding sound but no acceleration. I saw a brief message about 4wheel drive, but was trying to get to safety, so I do not know what it said. I had a passenger and toddler in the car. Frightening!
Oil cooler leaking, Chrysler Corp change part that used to be metal to plastic in 2014 and these oil coolers leak/ seals wear out at low miles. Jeep just started to leak oil and from a part that should not fail at 80K miles
After the emissions recall, my Jeep has dangerous lag on acceleration. You press the gas pedal and there is a 3-5 second delay before anything happens. Very dangerous when pulling out of my driveway etc. Additionally the fuel economy has decreased substantially. Any help with this is greatly appreciated. Thanks, mike
The contact owns a 2014 Jeep Grand Cherokee. While driving approximately 60 mph, the vehicle stalled without warning. The contact was unable to restart the vehicle. The vehicle was taken to breeden Dodge Chrysler Jeep Ram (located at 5900 us-71 bus, fort smith, ar 72908, (479) 646-4731) where it was diagnosed that two of the six injectors were inoperable and needed to be replaced. The mechanic was unable to explain why the injectors failed. The wiring harness to the injectors were disconnected and reconnected, but the failure recurred twice. The manufacturer was not contacted. The approximate failure mileage was 95,000.
Our dealership completed epa and carb emissions recall V08 for 3.0L diesel emissions on 20 May 2019. Mileage out was 63,819. 200 miles later, we started the vehicle as normal. Less than a mile later, as we started to accelerate onto the highway, the check engine light came on and our vehicle's information center displayed two separate diesel exhaust fluid (def) related warnings. The first saying def needed service/contact the dealership, while the second warning said we could not restart the vehicle after driving another 200 miles. We immediately found a safe spot to pull over and called the dealership. The acting service manager advised us that it was safe to drive the vehicle to the dealership as long as there were no obvious performance issues. He said it was probably emission related, that we would be ok if we didn't drive over 200 miles. He said going over 200 miles might abruptly put the vehicle into a "limp mode"! we were 150 miles away from the dealership but the vehicle was otherwise operating normally, so we took the service manager's advice and drove to the dealership. Our Jeep is an off-road, trail-rated, go anywhere vehicle designed to be used out in the wilderness/national parks as well as on the highway. It is an unacceptable safety hazard for the vehicle's computer to have control over starting because of an emission violation/problem. Especially when in a remote location where a reliable vehicle is paramount to safety. Moreover, there is significant potential for a serious crash if the vehicle abruptly goes into a "limp mode" either out on the highway or at a stop light. To date, our dealership has not found a solution to the check engine light nor the def warnings. They are keeping our vehicle and working with Fiat/Chrysler automotive (fca) representatives and engineers on a solution.
Drove my car a short distance to a destination. Turned the car off to complete my errand. Returned to my car 10 minutes late and my car would not start. The equipment would come on, I.e. radio, lights, but brake seemed to be locked and engine would not start. This happened during city street driving. I just purchase the garden the dealer about 3mos ago.
I have a 2014 Jeep Grand Cherokee diesel model when I'm driving a lot of diesel fumes enter the interior of the vehicle I changed cabin filter and still have this problem
We have had problems with our 2014 Jeep Grand Cherokee for about 2 years with some delay in acceleration when at complete stop and then lurching forward. Our alternator is now needing to be replaced and is not on the recall list for 2014 Jeep with defective alternator. Ours clearly has a defective alternator.
Lifters collapsed into the engine at 145K miles requiring installation of new engine. Vehicle was less than 5 years old. At 2 years of age vehicle was making knocking noises and the check engine light was on. We brought it in for repairs multiple times replacing all lifters, rockers, cam shaft and catalytic converters all at our expense. Each time the check engine light came back on in less than 2 weeks and the knocking continued. After spending all of this money the end result is having to spend more on the new engine.
Takata recall when I press the start button in the Jeep it hesitates to start. Sometimes have to do it couple times, then it shifts funny when you press on gas like it doesn't get enough power.
A D V E R T I S E M E N T S
- Manti, UT, USA