Chrysler has failed to provide a safety recall remedy in a timely fashion and should be required to provide a remedy now! they recalled the fuel pump relay (19V-813 or V62) on November 19, 2019 and have yet to offer a remedy. They installed an external rely on my vehicle several years ago during the first recall and this external relay has already failed once leaving me stranded in a busy intersection. This defective part presents a serious safety hazard and Chrysler should be forced to provide an acceptable remedy in a timely fashion. Owners have now been waiting for over ten months from the original recall and have received no further communication from Chrysler.

- South Charleston, WV, USA

My Jeep Grand Cherokee occasionally won't start. It has to stand for a few minutes and then starts. This happened once or twice a month. The dealer stated that there was a recall V62. (fuel pump relay). I have had the relay replaced 3 times, but not the original as seemingly it is not yet available. The car has never stalled or acted strangely once going. The agent has fitted another relay, but now says that they have to install a wcm, elv and keys. A diagnostic was done and showed up some errors after putting in the last relay. When will the correct relays be manufactured, as I do not want to go to great expense replacing other parts if it is still a relay issue?

- Knysna, CA, USA

2012 Jeep Grand Cherokee. In regards to fuel pump relay safety recall NHTSA recall #19V-813 & manufacturer recall #V62. The manufacturer exceeded a reasonable amount of time completing the recall repair. Jeep has experienced shut-off while driving on freeway but nobody injured. Brought vehicle to dealer and they replaced fuel relay again but was informed that there is still no part or fix from manufactuer.

- San Juan Capistrano, CA, USA

I was passing a slow moving truck on a 2 lane highway when my Jeep lost power for several seconds. I came very close to a head on collision. The Jeep has had a no start problem since I purchased it 5 years ago. It has been in dealership service departments multiple times for the issue with no resolution when still under warranty. All online research points to a defective tipm and there are related recalls. The current open safety recall is number V62 with fca for the fuel pump relay which is part of the tipm. The loss of power is one issue that can be caused by the faulty tipm, as well as the no start problem my Jeep has had the entire time I've owned it. I contacted fca recall assistance center and opened a case, informing them that I almost had a head on collision due to their defective product with an open recall. They told me there was nothing they could do but notify me when a fix was available. This recall was issue almost a year ago and involves life safety. I have no choice but to continue driving a vehicle that almost killed me 2 days ago because fca refuses to fix a defective part for several years.

- Elgin, IL, USA

Vehicle shuts off after starting, ticking from engine at random speeds, runs rough at random speeds during different times. I took it to my dealer because of this and they said that it sounds like the fuel pump relay is failing and can cause me to crash/stop in the middle of the road suddenly and that theres been a recall for this for almost a year but they cant help me or fix my car because theres no parts. I am now afraid to drive at all

- Sykesville, MD, USA

V62 fuel pump relay recall was issued in November, 2019. Recall stated failure of V62 could cause the3 vehicle engine to stop working. It is now ten months later, and fca still does not have the remedy.

- Camp Hill, PA, USA

Jeep sent a recall notice without having a solution on hand. It has been 10 months since the recall. Fuel pump relay failure can cause major accidents. My vehicle has had check engine light spontaneously come on. I took it to Jeep dealership for a fix and they refuse to do anything about it. I have a small child in the SUV most of the time and I am concerned for the safety of the child. Jeep is not willing to work with me on a solution to either fix the vehicle or supply a temporary replacement until my vehicle is fixed. Please help!

- Los Angeles, CA, USA

My car continues to have intermittent issues with start. But I am most concerned about the potential for the Jeep to stall and crash while the in driving. I am risking the lives and the life of family and friends each time I drive this Jeep. This fule pump relay switch recall (V62) (NHTSA 19V-813) was issued back in November 2019. My communications with koons Chrysler in tysons corner Virginia and mopar have not produced positive result. They will not provide with a date for resolution. This is my only transportation, so I have no other options for transportation. I pray each time I drive this vehicle that me, and my passengers make it to and from our destinations safely. Please help

- Fort Washington, MD, USA

I have had severe electrical problems with this car. The car randomly shuts down while I am driving which puts me and my family in very dangerous situations. It looks like there is a recall intended to address this issue but it sounds like they do not have a solution yet. The issue is getting worse and worse and I am not in a position to buy a new car right now. What do I do? (recall related incident)

- Washington, DC, USA

On November 21, 2019 mopar issued a fuel pump recall for my vehicle. I was having issues with my fuel pump relay and they replaced it with the defective model part because there has not been a remedy to the recall issued. I am experiencing issues with the fuel pump again. A defective fuel pump is a big safety concern. As a consumer I need an update as when an effective remedy will be available, for the safety and resale value of my vehicle. (recall related incident) ts also, it would be great to know what sort of time frame manufacturers are expected to release a remedy for a recalled part after issuing the notice.

- Ellicott City, MD, USA

The car does not accelerate at times when driving and car has a problem starting. They don't have the part yet.

- Mesquite, TX, USA

They sent me a letter back in January 2020 that my fuel pump relay needed to be replaced and it is July 14th 2020 and it's still not available to be replaced

- Cleveland, OH, USA

I received safety recall #19V-813 in February of this year. The recall warns of an engine stall without any warning. We live in a remote area and cannot risk driving the vehicle. We have not been able to use the car for over four months. I have called Chrysler multiple times but there is still no remedy. This delay is intolerable.

- Vida, OR, USA

My 2012 Jeep Grand Cherokee srt8 is having fuel pump problems, it is stalling while running and stuttering when pressing the gas, more specifically happens while merging on highway and accelerating. I took it to the dealership and they notified me of there being a recall on the pump and there isn't a fix for it. Also notified me that I can not register or sell the vehicle with this problem.

- El Cajon, CA, USA

Failed to start unless you tried several times, it is a known problem and the fix did not last, as I have had it done twice and it is doing it again. The dealer told me they have not made a workable fix for it. It, however has always been parked when this happens they said it could stall while driving.

- Endwell, NY, USA

Vehicle stalls upon ignition. It will sometimes not start again for a minute or two. The start problems are worsening as time passes. Vehicle is stationary when this problem occurs.

- Shakopee, MN, USA

The engine will occasionally crank and crank but not turn over. It will even continue to crank even after letting go of the start button. Multiple attempts to start car are not successful. On several occasions it will start the next day, however this means we can not drive the vehicle due to this problem. Can't afford to drive somewhere and have to get a ride back home, which I have already done several times. The Jeep dealer fixed this problem on Jan 11, 2020, and on invoice they stated ' the authorized repair of fuel pump relay wiring kit is completed and now starting as it should'. they informed me that they did not have the recall part as manufacturer has not yet supplied it, so the dealer recommended a 'fix around' which I agreed to in the absence of the recall part. The problem persists so I returned the car to the dealer to make sure that the problem isn't something other than the recall item.

- Wilmington, DE, USA

There's a eecall for the fuel pump, that may cause my Jeep to stop all of a sudden when driving it. The recall has yet to have an answer as to when it will get fixed. I don't want my car to stall as um driving and cause an accident, the safety of my children is at risk. Need this to be fixed asap.

- Denver, CO, USA

According to your website, a safety recall in regards to the fuel pump relay possibly failing causing a stall, was issued on Nov. 14, 2019, (recall #19V813). It has been over 4 months since the recall was issued and as of today 03/20/2020, the status remains "incomplete, remedy not available". I think Chrysler (fca us llc) has had ample time to remedy this situation and has failed to do so.the possibility that my car may stall while driving is a very unsettling feeling and it seems that this matter has been placed in a low priority status by the manufacturer.

- Chicago, IL, USA

Vehicle would not start. Vehicle was towed to dealership and fuel pump relay was identified as the cause of the problem, recall exists and the fuel pump relay was replaced. However, fuel pump relay caused the battery to drain also necessitating replacement. Fca/mopar only authorized reimbursement of the fuel pump relay and not for the battery even though it was directly related and the dealership technician stated the same. Spoke with multiple reps from fca who could not provide any assistance. An oil change and systems diagnostic test was performed on the vehicle just before the fuel pump failure and no issues with the battery were identified. I was told the battery could not be replaced because I tried to start the vehicle...which seems incredulous to me as that is what most people do when they leave for work. How was I supposed to know the fuel pump relay needed to be replaced unless I tried to start the vehicle and it wouldn't turn over?

- Cincinnati, OH, USA