This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I called the manufacturer this morning, Nov 19, 2014 (my car failed to start) regarding a recall notice, I was advised that I would have to pay for a "temporary fix" out of pocket because the recalled part was currently unavailable. No further recourse was addressed and since my car is intermittently starting and has occasionally stalled while driving, I am stuck driving a potential hazard, or being stranded without a vehicle at all, until replacement parts are made available to me. I have already replaced the faulty ignition part, at my own expense (more than $700), in 2012 prior to the recall. Clearly even that part was a "temporary fix, " though that was never communicated to me.
The contact owns a 2006 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system) and stated that the parts needed were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2006 Jeep Grand Cherokee. The contact received NHTSA campaign number:13V175000 (electrical system, power train) and took the vehicle to the dealer. The dealer was expected to re-flash the final drive controller, which governs the transfer with new software. The vehicle was serviced, but the four wheel drive began to malfunction. The service four wheel driving unit warning light illuminated and the gears would not shift into four wheel drive. The vehicle was taken back to the dealer and they re-flashed the system. The failure recurred. On another occasion, the gear shifted into four wheel drive and would not shift from the gear. The dealer stated that the actuator motor needed to be replaced. The vehicle was not repaired. The contact stated that the failure had not recurred until the vehicle was taken to the dealer to be repaired under the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000. The VIN was unavailable.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the vehicle stalled and the low engine power warning light illuminated. The contact received notification of NHTSA campaign number: 14V400000 (electrical system). However, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs to be performed. The manufacturer was notified of the issue. The approximate failure mileage was 90,000. Updated 12/17/14 updated 6/2/2015
While driving, all of my lights on my instrument panel start to flash. I am unable to tell the speed at which I am going because it the speedometer stops working as well. The fans stop blowing and this has happened over and over. I received a speeding ticket because of being unable to tell how fast I was driving. I have taken my car to a Chrysler/Jeep dealership and they were unable to do anything or figure out why it happened. I have taken it to my local garage and they are unable to find out why it is happening. This has been going on for almost two years and keeps getting worse and worse. I have contacted Chrysler/Jeep via email and was told that I should take it back to a dealership to have it looked at but "if it is monetary reimbursement" that I was looking for, that wasn't going to happen. I can google this issue and find hundreds of people with the same problem online with no resolution! this isn't just a problem that I am having and until it causes someone to have an accident and kill either themselves or someone else, Chrysler doesn't seem to care!!!
- Richlands, VA, USA
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The contact owns a 2006 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
There is already a recall..P41/NHTSA 14V-438.......on these cars....when I called for fix, I was told there isn't one yet....meanwhile my car refuses to start randomly....this recall was 6 mos ago....these problems with the safety ignition switch has been known for years.....who holds these co. Feet to the fire?
The contact owns a 2006 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2006 Jeep Grand Cherokee. While driving approximately 65 mph, the instrument panel and the headlights flickered. The failure was intermittent. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 85,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system). However, the part needed to do the recall was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2006 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system). However, the part needed to do the recall was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was unavailable.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that while driving approximately 45 mph, the vehicle stalled as the electronic throttle control warning light illuminated. The vehicle was taken to an independent mechanic. The technician diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The contact received a notification for recall NHTSA campaign number: 14V438000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 109,000.
The contact owns a 2006 Jeep grande Cherokee. The contact stated while driving 45 mph, the vehicle stalled without warning. Once the vehicle was restarted, the check engine light illuminated. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system). The vehicle was taken to dealer. Technician diagnosed that the ignition failed. The contact removed all the extra keys from the key fob as advised but the problem persisted. The manufacturer was made aware of the failure. The failure mileage was 132,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated while driving at an unknown speed attempting to make a turn, the traction warning light illuminated and a loud grinding noise emitted from the vehicle. The contact stated that the esp, bap and transmission warning lights were also continuously illuminated. The failure recurred multiple times. The contact had received a notification for recall NHTSA campaign number: 14V438000 (electrical systems) and NHTSA campaign number: 13V175000 (electrical system, power train). However, the parts needed were not available. The dealer was uncertain when the parts would become available to service the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 66,957. The VIN was unavailable.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated while driving at 15 mph, the engine lost power as the steering wheel seized without warning. The contact received a notification for NHTSA campaign number: 14V438000 (electrical). However, the part was unavailable to complete the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair to be performed. The manufacturer was notified of the failure. The approximate failure mileage was 60,000. Updated 11/05/14 updated 12/2/14 updated 8/31/2017
As I was driving along, the lights began to flicker on and off. The tire alert light came on which indicated a failure. I pulled over and checked the air pressure, which was good (33 psi). The tire alert light continued to come on and off. The doors would not open with the electronic controller. Engine would start. Problem continued to be intermittent until it stopped completely. Happened again this morning. Lights flickered then stopped. Radio, control panel, gauges, doors, etc. Were affected.
Purchased vehicle in Feb 2009 this has happened numerous times since the first incident approx May 2010. While driving all the lights on the dashboard will turn on and off, all needles on the gauges (RPM, speed, etc.) will go up and down uncontrollably. The heat or ac which ever is on will go on and off, on an off. The all of a sudden it will all stop and be normal again. According to my research, online videos, and after speaking with the representative on the Chrysler recall hotline, this is strongly related to the electrical systems: Ignition switch recall. I am very concerned to drive this vehicle, I expressed this when I called Chrysler, and was never informed of the recall, I found out by hearing this on the news and come to find out my VIN# was never registered to me since I purchased the vehicle. The dealership has since closed. Since there is no fix in place, I would like a loaner/rental vehicle to be provided as the expense of Jeep/Chrysler. I don't think this is to much to ask in relation to my life, and safety of myself and family. I am in a trade for a living that requires me to drive my own vehicle to company jobsites, all over my state.
The contact owns a 2006 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2006 Jeep Cherokee. The contact stated while driving approximately 45 mph, the vehicle stalled without warning. The vehicle restarted after the first try. The vehicle was taken to a dealer for diagnostic testing, but was not able to be diagnosed. The vehicle was not repaired. The contact received a notification for recall NHTSA campaign id number: 14V438000 (electrical system). However, there was no remedy for the failure. The VIN was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
The contact owns a 2006 Jeep Grand Cherokee. While driving 40 mph, the vehicle decelerated and stalled. The vehicle was able to restart. On another occasion, while driving approximately 15 mph, the steering wheel locked and the vehicle stalled. The contact stated that the part was not available to service the vehicle according to NHTSA campaign number: 14V438000 (electrical system). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 149,000.
A D V E R T I S E M E N T S
- Brighton, CO, USA